Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India

In many low-income countries, improving service delivery can be challenging, whether it's making sure that teachers are in the classroom ready to teach or that cash transfers reach intended beneficiaries. One reason is that it's often di...

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Main Author: World Bank
Format: Brief
Language:English
Published: World Bank, Washington, DC 2019
Subjects:
Online Access:http://documents.worldbank.org/curated/en/527061548447261186/Phone-Monitoring-to-Improve-Service-Delivery
http://hdl.handle.net/10986/31194
id okr-10986-31194
recordtype oai_dc
spelling okr-10986-311942021-05-25T10:54:36Z Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India World Bank SERVICE DELIVERY MONITORING TRANSFERS FARM SUBSIDIES In many low-income countries, improving service delivery can be challenging, whether it's making sure that teachers are in the classroom ready to teach or that cash transfers reach intended beneficiaries. One reason is that it's often difficult to cost-effectively monitor programs, especially when they cover thousands of communities and include very remote areas. This was the challenge faced by the Indian state of Telangana when it introduced a new program to make payments to farmers to help them buy seeds and fertilizer before each of the two major planting seasons. The government wanted to ensure that people received their money in the expected time frame and that farmers were not asked to make any payments for receiving their money. Intervention. Under the state's new Rythu Bandhu (Friend of the Farmer) program, landholding farmers are supposed to receive the equivalent of about 55 US Dollars per acre before the summer and winter planting seasons. About 5.7 million farmers qualified and close to 90 percent of them owned less than three acres. The first distribution was made before the 2018 summer planting season. Beneficiaries were given checks that could be exchanged for cash at a local bank, regardless of whether a person had a bank account. The checks were distributed during village meetings organized by the state's agricultural officer in each subdistrict, known as a mandal, who supervised agricultural workers sent to villages to deliver checks. 2019-02-01T19:27:37Z 2019-02-01T19:27:37Z 2019-01 Brief http://documents.worldbank.org/curated/en/527061548447261186/Phone-Monitoring-to-Improve-Service-Delivery http://hdl.handle.net/10986/31194 English From Evidence to Policy; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Brief South Asia India
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic SERVICE DELIVERY
MONITORING
TRANSFERS
FARM SUBSIDIES
spellingShingle SERVICE DELIVERY
MONITORING
TRANSFERS
FARM SUBSIDIES
World Bank
Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
geographic_facet South Asia
India
relation From Evidence to Policy;
description In many low-income countries, improving service delivery can be challenging, whether it's making sure that teachers are in the classroom ready to teach or that cash transfers reach intended beneficiaries. One reason is that it's often difficult to cost-effectively monitor programs, especially when they cover thousands of communities and include very remote areas. This was the challenge faced by the Indian state of Telangana when it introduced a new program to make payments to farmers to help them buy seeds and fertilizer before each of the two major planting seasons. The government wanted to ensure that people received their money in the expected time frame and that farmers were not asked to make any payments for receiving their money. Intervention. Under the state's new Rythu Bandhu (Friend of the Farmer) program, landholding farmers are supposed to receive the equivalent of about 55 US Dollars per acre before the summer and winter planting seasons. About 5.7 million farmers qualified and close to 90 percent of them owned less than three acres. The first distribution was made before the 2018 summer planting season. Beneficiaries were given checks that could be exchanged for cash at a local bank, regardless of whether a person had a bank account. The checks were distributed during village meetings organized by the state's agricultural officer in each subdistrict, known as a mandal, who supervised agricultural workers sent to villages to deliver checks.
format Brief
author World Bank
author_facet World Bank
author_sort World Bank
title Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
title_short Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
title_full Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
title_fullStr Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
title_full_unstemmed Phone Monitoring to Improve Service Delivery : A SIEF-Supported Nimble Evaluation in India
title_sort phone monitoring to improve service delivery : a sief-supported nimble evaluation in india
publisher World Bank, Washington, DC
publishDate 2019
url http://documents.worldbank.org/curated/en/527061548447261186/Phone-Monitoring-to-Improve-Service-Delivery
http://hdl.handle.net/10986/31194
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