Ukraine e-Government Assessment
Electronic Government (e-government) is among the main bases for improving public administration and service delivery in Ukraine. To effectively support enhanced developmentoutcomes, it requires a systemic and coordinated approach and parallel adva...
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| Format: | Report |
| Language: | English |
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World Bank, Washington, DC
2018
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| Online Access: | http://documents.worldbank.org/curated/en/379971544700498182/Ukraine-e-Government-Assessment http://hdl.handle.net/10986/31052 |
| Summary: | Electronic Government (e-government) is
among the main bases for improving public administration and
service delivery in Ukraine. To effectively support enhanced
developmentoutcomes, it requires a systemic and coordinated
approach and parallel advancement of various components of
digitalization. The purpose of this assessment is to
identify issues and opportunities to consolidate, enhance
and accelerate the electronic government reform in Ukraine.
It informs and serves as a foundation for the prioritization
and development of future areas of engagement of the broader
e-government reform.Efforts to advance the implementation of
e-government activities have not been properly sequenced and
have been uncoordinated.To assess governance
e-transformation this report introduces a comprehensive
methodology – Electronic Government’s Governance Outline
(hereafter Assessment) – that was developed by the team and
is used for the first time. This assessment reflects the
progress and status against various benchmarks of
e-government, grouped in 18 dimensions and spread among 5
areas.The Ukraine assessment is a first attempt at bringing
together the technical perspective of digitalization with
the treatment of the agency problem underlaying the essence
of governance. Recognizing the challenges and complexity of
reforms in this area, the report outlines key priorities for
future focus by policymakers and implementers in setting up
specific strategies for addressing weaknesses and advancing
reforms. The assessment, which was performed through desk
review of policy and regulatory framework, interviews and
structured surveys of key stakeholders, reveals a pattern of
disproportional development of the system. The report
discusses three foresight scenarios as alternatives to the
“status quo”.The scenarios reflect different approaches to
addressing identified vulnerabilities of e-government in
Ukraine. Implementing many of the good practices will be a
challenge in the short-term. Next steps should ideally focus
on reforms that prioritize consolidation of datacenters.
Implementing a centralized policy for ICT procurement
requires strong political will and high-level support. The
first manifestation of such political support could be clear
definition of the stakeholder roles and, most importantly,
separation of implementation from policymaking. |
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