Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection

Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection

The objective of the Diagnostic Review of Financial Consumer Protection in Ethiopia is to assess the legal, regulatory, and institutional framework for financial consumer protection (FCP) and develop prioritized and tailored recommendations aimed a...

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Bibliographic Details
Main Author: World Bank Group
Format: Report
Language:English
Published: World Bank, Washington, DC 2018
Subjects:
FINANCIAL CONSUMER PROTECTION
FINANCIAL SERVICES
FINANCIAL REGULATION
TRANSPARENCY
DISCLOSURE
PRIVACY
DATA PROTECTION
DISPUTE RESOLUTION
BANKING
NON-BANK FINANCIAL INSTITUTIONS
PAYMENT AND SETTLEMENT SYSTEM
INSURANCE
Online Access:http://documents.worldbank.org/curated/en/176661544715033366/Ethiopia-Diagnostic-Review-of-Financial-Consumer-Protection-Key-Findings-and-Recommendations
http://hdl.handle.net/10986/31048
id okr-10986-31048
recordtype oai_dc
spelling okr-10986-310482021-05-25T09:20:54Z Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection World Bank Group FINANCIAL CONSUMER PROTECTION FINANCIAL SERVICES FINANCIAL REGULATION TRANSPARENCY DISCLOSURE PRIVACY DATA PROTECTION DISPUTE RESOLUTION BANKING NON-BANK FINANCIAL INSTITUTIONS PAYMENT AND SETTLEMENT SYSTEM INSURANCE The objective of the Diagnostic Review of Financial Consumer Protection in Ethiopia is to assess the legal, regulatory, and institutional framework for financial consumer protection (FCP) and develop prioritized and tailored recommendations aimed at supporting the National Bank of Ethiopia (NBE) in developing and operationalizing improvements to that framework. The assessment is conducted under the Ethiopia Financial Inclusion Support Framework (FISF) Program, and based on the revised and enhanced 2017 Edition of the World Bank Good Practices for Financial Consumer Protection with focus on retail products and services in four sectors: i) banks and non-bank financial institutions (NBFIs); ii) payments; and iii) insurance. Further, the review covers five topics in each of the above-mentioned sectors: i) legal, regulatory, and supervisory framework; ii) disclosure and sales practices; iii) fair treatment and business conduct; iv) data privacy; and v) dispute resolution mechanisms. The report reflects the existing legal, regulatory, and institutional framework in Ethiopia, with references to planned reforms that were presented to or discussed with the World Bank team. It also features industry practices identified through interviews with financial services providers, financial regulators, and consumer and industry associations. 2018-12-20T18:13:42Z 2018-12-20T18:13:42Z 2017-04 Report http://documents.worldbank.org/curated/en/176661544715033366/Ethiopia-Diagnostic-Review-of-Financial-Consumer-Protection-Key-Findings-and-Recommendations http://hdl.handle.net/10986/31048 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Financial Accountability Study Economic & Sector Work Africa Ethiopia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic FINANCIAL CONSUMER PROTECTION
FINANCIAL SERVICES
FINANCIAL REGULATION
TRANSPARENCY
DISCLOSURE
PRIVACY
DATA PROTECTION
DISPUTE RESOLUTION
BANKING
NON-BANK FINANCIAL INSTITUTIONS
PAYMENT AND SETTLEMENT SYSTEM
INSURANCE
spellingShingle FINANCIAL CONSUMER PROTECTION
FINANCIAL SERVICES
FINANCIAL REGULATION
TRANSPARENCY
DISCLOSURE
PRIVACY
DATA PROTECTION
DISPUTE RESOLUTION
BANKING
NON-BANK FINANCIAL INSTITUTIONS
PAYMENT AND SETTLEMENT SYSTEM
INSURANCE
World Bank Group
Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
geographic_facet Africa
Ethiopia
description The objective of the Diagnostic Review of Financial Consumer Protection in Ethiopia is to assess the legal, regulatory, and institutional framework for financial consumer protection (FCP) and develop prioritized and tailored recommendations aimed at supporting the National Bank of Ethiopia (NBE) in developing and operationalizing improvements to that framework. The assessment is conducted under the Ethiopia Financial Inclusion Support Framework (FISF) Program, and based on the revised and enhanced 2017 Edition of the World Bank Good Practices for Financial Consumer Protection with focus on retail products and services in four sectors: i) banks and non-bank financial institutions (NBFIs); ii) payments; and iii) insurance. Further, the review covers five topics in each of the above-mentioned sectors: i) legal, regulatory, and supervisory framework; ii) disclosure and sales practices; iii) fair treatment and business conduct; iv) data privacy; and v) dispute resolution mechanisms. The report reflects the existing legal, regulatory, and institutional framework in Ethiopia, with references to planned reforms that were presented to or discussed with the World Bank team. It also features industry practices identified through interviews with financial services providers, financial regulators, and consumer and industry associations.
format Report
author World Bank Group
author_facet World Bank Group
author_sort World Bank Group
title Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
title_short Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
title_full Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
title_fullStr Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
title_full_unstemmed Federal Democratic Republic of Ethiopia Diagnostic Review of Financial Consumer Protection
title_sort federal democratic republic of ethiopia diagnostic review of financial consumer protection
publisher World Bank, Washington, DC
publishDate 2018
url http://documents.worldbank.org/curated/en/176661544715033366/Ethiopia-Diagnostic-Review-of-Financial-Consumer-Protection-Key-Findings-and-Recommendations
http://hdl.handle.net/10986/31048
_version_ 1764473504343785472

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