Water Utility Turnaround Framework : A Guide for Improving Performance
In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these urban public water and sanitation utilities ("water utilities") perform well, others suffer from the types of performance...
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World Bank, Washington, DC
2018
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| Online Access: | http://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-Performance http://hdl.handle.net/10986/30863 |
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okr-10986-308632021-06-14T10:03:26Z Water Utility Turnaround Framework : A Guide for Improving Performance Soppe, Gerhard Janson, Nils Piantini, Scarlett WATER UTILITIES DRINKING WATER WATER AND SANITATION WATER SUPPLY WATER RESOURCE MANAGEMENT PUBLIC UTILITIES In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these urban public water and sanitation utilities ("water utilities") perform well, others suffer from the types of performance issues observed in many public sector entities, such as low operating and investment efficiency. A framework for turning around poorly performing water utilities will benefit the management of these utilities, governments with responsibilities for water utilities, and those providing technical and financial support for improving the WSS sector. Improving the performance of water utilities is difficult because the problems they face are complex and multidimensional. Problems caused by dysfunctional political environments, combined with an entrenched backlog of inefficient practices, cannot be solved by applying standard technical and managerial techniques. Achieving a sustained turnaround requires a framework that integrates practical steps to increase a utility's operational and managerial efficiency with measures to reverse the dysfunctional political equilibria in which it operates. Using a comprehensive turnaround framework is the best approach to improve water utilities' performance and efficiency, and increase their ability to access finance, including commercial finance. Why does this matter? Evidence shows that water utilities with access to commercial finance are much more likely to achieve the Sustainable Development Goals. 2018-11-20T21:24:20Z 2018-11-20T21:24:20Z 2018-11-15 Report http://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-Performance http://hdl.handle.net/10986/30863 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Urban Study Economic & Sector Work Benin Brazil Burkina Faso Peru Vietnam |
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Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English |
| topic |
WATER UTILITIES DRINKING WATER WATER AND SANITATION WATER SUPPLY WATER RESOURCE MANAGEMENT PUBLIC UTILITIES |
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WATER UTILITIES DRINKING WATER WATER AND SANITATION WATER SUPPLY WATER RESOURCE MANAGEMENT PUBLIC UTILITIES Soppe, Gerhard Janson, Nils Piantini, Scarlett Water Utility Turnaround Framework : A Guide for Improving Performance |
| geographic_facet |
Benin Brazil Burkina Faso Peru Vietnam |
| description |
In many urban areas around the world,
public utilities provide water supply and sanitation (WSS)
services. While some of these urban public water and
sanitation utilities ("water utilities") perform well, others suffer from the types of performance
issues observed in many public sector entities, such as low
operating and investment efficiency. A framework for turning
around poorly performing water utilities will benefit the
management of these utilities, governments with
responsibilities for water utilities, and those providing
technical and financial support for improving the WSS
sector. Improving the performance of water utilities is
difficult because the problems they face are complex and
multidimensional. Problems caused by dysfunctional political
environments, combined with an entrenched backlog of
inefficient practices, cannot be solved by applying standard
technical and managerial techniques. Achieving a sustained
turnaround requires a framework that integrates practical
steps to increase a utility's operational and
managerial efficiency with measures to reverse the
dysfunctional political equilibria in which it operates.
Using a comprehensive turnaround framework is the best
approach to improve water utilities' performance
and efficiency, and increase their ability to access
finance, including commercial finance. Why does this matter?
Evidence shows that water utilities with access to
commercial finance are much more likely to achieve the
Sustainable Development Goals. |
| format |
Report |
| author |
Soppe, Gerhard Janson, Nils Piantini, Scarlett |
| author_facet |
Soppe, Gerhard Janson, Nils Piantini, Scarlett |
| author_sort |
Soppe, Gerhard |
| title |
Water Utility Turnaround Framework : A Guide for Improving Performance |
| title_short |
Water Utility Turnaround Framework : A Guide for Improving Performance |
| title_full |
Water Utility Turnaround Framework : A Guide for Improving Performance |
| title_fullStr |
Water Utility Turnaround Framework : A Guide for Improving Performance |
| title_full_unstemmed |
Water Utility Turnaround Framework : A Guide for Improving Performance |
| title_sort |
water utility turnaround framework : a guide for improving performance |
| publisher |
World Bank, Washington, DC |
| publishDate |
2018 |
| url |
http://documents.worldbank.org/curated/en/515931542315166330/Water-Utility-Turnaround-Framework-A-Guide-for-Improving-Performance http://hdl.handle.net/10986/30863 |
| _version_ |
1764473109735276544 |