Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries

Unclear roles and responsibilities and other factors related to organisational design, have been found to be some of the common barriers to providing good urban water services in developing countries. A comparative study commissioned by the World Bank in 2013 assessed how five well-performing water...

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Bibliographic Details
Main Authors: Kayaga, S.M., Kingdom, W., Jalakam, A.
Format: Journal Article
Published: Elsevier 2018
Subjects:
Online Access:http://hdl.handle.net/10986/29451
id okr-10986-29451
recordtype oai_dc
spelling okr-10986-294512021-05-25T10:54:34Z Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries Kayaga, S.M. Kingdom, W. Jalakam, A. ORGANIZATIONAL DESIGN ORGANIZATIONAL PERFORMANCE WATER UTILITIES URBAN WATER MANAGEMENT Unclear roles and responsibilities and other factors related to organisational design, have been found to be some of the common barriers to providing good urban water services in developing countries. A comparative study commissioned by the World Bank in 2013 assessed how five well-performing water utilities located in different parts of the world aligned their organisational structures and management systems with their strategies and the operating environment. Lessons therefrom can be adapted for organisational (re)design of water utilities, for their improved performance, subject to enabling factors in the individual organisation's operating environment. 2018-03-09T21:49:17Z 2018-03-09T21:49:17Z 2018-02 Journal Article Utilities Policy 0957-1787 http://hdl.handle.net/10986/29451 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Elsevier Publications & Research :: Journal Article Publications & Research Africa Africa Europe Southeast Asia Sub-Saharan Africa
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
topic ORGANIZATIONAL DESIGN
ORGANIZATIONAL PERFORMANCE
WATER UTILITIES
URBAN WATER MANAGEMENT
spellingShingle ORGANIZATIONAL DESIGN
ORGANIZATIONAL PERFORMANCE
WATER UTILITIES
URBAN WATER MANAGEMENT
Kayaga, S.M.
Kingdom, W.
Jalakam, A.
Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
geographic_facet Africa
Africa
Europe
Southeast Asia
Sub-Saharan Africa
description Unclear roles and responsibilities and other factors related to organisational design, have been found to be some of the common barriers to providing good urban water services in developing countries. A comparative study commissioned by the World Bank in 2013 assessed how five well-performing water utilities located in different parts of the world aligned their organisational structures and management systems with their strategies and the operating environment. Lessons therefrom can be adapted for organisational (re)design of water utilities, for their improved performance, subject to enabling factors in the individual organisation's operating environment.
format Journal Article
author Kayaga, S.M.
Kingdom, W.
Jalakam, A.
author_facet Kayaga, S.M.
Kingdom, W.
Jalakam, A.
author_sort Kayaga, S.M.
title Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
title_short Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
title_full Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
title_fullStr Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
title_full_unstemmed Organisational Design for Improved Performance of Urban Water Utilities in Developing Countries
title_sort organisational design for improved performance of urban water utilities in developing countries
publisher Elsevier
publishDate 2018
url http://hdl.handle.net/10986/29451
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