Impact of Phone Reminders on Survey Response Rates : Evidence from a Web-Based Survey in an International Organization

Impact of Phone Reminders on Survey Response Rates : Evidence from a Web-Based Survey in an International Organization

This research note investigates the impact of phone reminders on response rates in the context of a web-based survey in an international organization, the World Bank. After randomly assigning treatment to 248 survey participants, the study finds an...

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Bibliographic Details
Main Author: Smets, Lodewijk
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2018
Subjects:
SURVEYS
INTERNATIONAL ORGANIZATION
RESPONSE RATE
PHONE REMINDERS
COMPLIANCE
SURVEY OVERLOAD
Online Access:http://documents.worldbank.org/curated/en/952291516205486735/Impact-of-phone-reminders-on-survey-response-rates-evidence-from-a-web-based-survey-in-an-international-organization
http://hdl.handle.net/10986/29215

Internet

http://documents.worldbank.org/curated/en/952291516205486735/Impact-of-phone-reminders-on-survey-response-rates-evidence-from-a-web-based-survey-in-an-international-organization
http://hdl.handle.net/10986/29215

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