Change Management That Works : Making Impacts in Challenging Environments
Achieving better governance has been a central problem for development. When public services are not delivered as intended, reform action becomes necessary and that involves deliberate activities to change laws, structures, and processes to improve...
| Main Authors: | , , , |
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| Format: | Working Paper |
| Language: | English |
| Published: |
World Bank, Washington, DC
2017
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/965071512568885187/Change-management-that-works-making-impacts-in-challenging-environments http://hdl.handle.net/10986/28988 |