Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators

Mobile financial services offer significant opportunities for improving the efficiency of financial services by expanding access and lowering transaction costs. The rapid public acceptance of these services in many countries, including the Philippi...

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Main Author: Lake, Andrew James
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://documents.worldbank.org/curated/en/155161501149762325/Risk-management-in-mobile-money-observed-risks-and-proposed-mitigants-for-mobile-money-operators
http://hdl.handle.net/10986/28420
id okr-10986-28420
recordtype oai_dc
spelling okr-10986-284202021-04-23T14:04:47Z Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators Lake, Andrew James MOBILE MONEY MOBILE NETWORK OPERATOR FRAUD Mobile financial services offer significant opportunities for improving the efficiency of financial services by expanding access and lowering transaction costs. The rapid public acceptance of these services in many countries, including the Philippines, Brazil, India, Uganda, and Kenya has demonstrated that the technology is mature and brings real benefits to people who previously cannot access financial products or services. International Finance Corporation (IFC) has recognized the potential of using mobile money as a mechanism to deliver financial inclusion and, in November 2012 mobile money was formally adopted as a significant part of its access to finance work. With growing number of operations and a growing number of customers involved in the service, formalized risk management which balances the assurance of an enabling environment that is conducive to innovation and economic development against consumer protection concerns becomes more and more important. This importance is amplified in annexures A and B to this document, which highlight emerging fraud trends in Uganda. 2017-09-27T21:49:08Z 2017-09-27T21:49:08Z 2013-11 Working Paper http://documents.worldbank.org/curated/en/155161501149762325/Risk-management-in-mobile-money-observed-risks-and-proposed-mitigants-for-mobile-money-operators http://hdl.handle.net/10986/28420 English en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo International Finance Corporation World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper Africa Uganda
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic MOBILE MONEY
MOBILE NETWORK OPERATOR
FRAUD
spellingShingle MOBILE MONEY
MOBILE NETWORK OPERATOR
FRAUD
Lake, Andrew James
Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
geographic_facet Africa
Uganda
description Mobile financial services offer significant opportunities for improving the efficiency of financial services by expanding access and lowering transaction costs. The rapid public acceptance of these services in many countries, including the Philippines, Brazil, India, Uganda, and Kenya has demonstrated that the technology is mature and brings real benefits to people who previously cannot access financial products or services. International Finance Corporation (IFC) has recognized the potential of using mobile money as a mechanism to deliver financial inclusion and, in November 2012 mobile money was formally adopted as a significant part of its access to finance work. With growing number of operations and a growing number of customers involved in the service, formalized risk management which balances the assurance of an enabling environment that is conducive to innovation and economic development against consumer protection concerns becomes more and more important. This importance is amplified in annexures A and B to this document, which highlight emerging fraud trends in Uganda.
format Working Paper
author Lake, Andrew James
author_facet Lake, Andrew James
author_sort Lake, Andrew James
title Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
title_short Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
title_full Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
title_fullStr Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
title_full_unstemmed Risk Management in Mobile Money : Observed Risks and Proposed Mitigants for Mobile Money Operators
title_sort risk management in mobile money : observed risks and proposed mitigants for mobile money operators
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/155161501149762325/Risk-management-in-mobile-money-observed-risks-and-proposed-mitigants-for-mobile-money-operators
http://hdl.handle.net/10986/28420
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