Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development

The objective of this study is to assist Bangladesh in becoming a viable player in the IT/ITES industry in five years by identifying the strategies, programs and investments needed in order for the country to leverage ICT for economic growth and co...

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Main Authors: Norbhu, Tenzin, Kharbanda, Mohan, Kuek, Siou Chew, Takagaki, Elli, Hoffman-Kiess, Erika
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
CPI
GAS
ICT
ID
IP
ISP
WEB
Online Access:http://documents.worldbank.org/curated/en/842551468003613900/Bangladesh-Leveraging-ICT-for-growth-and-competitiveness-in-Bangladesh-IT-ITES-industry-development
http://hdl.handle.net/10986/28249
id okr-10986-28249
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACTION PLANS
ADVERTISING
ANIMATION
APPLICATION DEVELOPMENT
AUDITS
BACK OFFICE
BACKBONE
BACKUP
BANDWIDTH
BEST PRACTICES
BRAND
BRAND NAME
BROAD RANGE
BROADBAND
BROADBAND CONNECTIVITY
BUSINESS ASSOCIATIONS
BUSINESS CENTER
BUSINESS CENTERS
BUSINESS CONTINUITY
BUSINESS DEVELOPMENT
BUSINESS ENVIRONMENT
BUSINESS OPPORTUNITIES
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS PROCESSES
BUSINESS PROMOTION
BUSINESS SECTOR
BUSINESS SECTORS
BUSINESSES
CALL CENTER
CALL CENTERS
CAPABILITY
CAPACITY BUILDING
CAPITAL MARKETS
CERTIFICATES
CERTIFICATION
CERTIFICATION PROGRAMS
CITIES
COLLABORATION
COMMERCIAL ACTIVITY
COMMUNICATION SKILLS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
COMPARATIVE ADVANTAGE
COMPETITION POLICY
COMPETITIVE INVESTMENT
COMPETITIVENESS
COMPUTER SCIENCE
CONNECTIVITY
CONTINUOUS MONITORING
CONTRACTUAL AGREEMENTS
CPI
CREDIT CARD
CREDIT CARDS
CUSTOMER INTERACTION
CUSTOMER SATISFACTION
CUSTOMS
DATA CENTER
DATA ENTRY
DATA TRANSFER
DECISION MAKING
DECISION MAKING PROCESS
DEDICATED LINE
DEMAND ASSESSMENT
DEMOGRAPHICS
DIGITAL BUSINESS
DIGITIZATION
DOMAIN
DOMESTIC MARKET
DOWNSTREAM PRODUCT
E-COMMERCE
E-COMMERCE POLICY
E-GOVERNMENT
E-TRANSACTION
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
EGOVERNANCE
ELECTRICITY
ELECTRONIC NETWORKS
EMPLOYMENT CREATION
ENABLING ENVIRONMENT
ENGINEERING SERVICES
ENGINEERS
EQUIPMENT
EXPORT EARNINGS
EXPORT MARKET
EXPORT PROMOTION
EXTERNAL MARKET
FAIR
FAIRS
FEASIBILITY STUDY
FINANCIAL MANAGEMENT
FINANCIAL SERVICES
FINANCIAL SERVICES INDUSTRY
FINANCIAL SUPPORT
FOREIGN INVESTMENT
FOREIGN INVESTMENTS
GAS
GLOBAL COMPETITIVENESS
GLOBAL MARKET
GLOBAL STANDARDS
GRAPHICAL REPRESENTATION
GROSS DOMESTIC PRODUCT
GROWTH POTENTIAL
GROWTH STRATEGY
HARDWARE
HELP DESKS
HUMAN RESOURCE
HUMAN RESOURCE DEVELOPMENT
HUMAN RESOURCES
ICT
ID
IMAGE
IMPLEMENTING AGENCY
INDUSTRY ASSOCIATION
INFLATION
INFORMATION COMMUNICATION
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SUPER HIGHWAY
INFORMATION SYSTEM
INFORMATION TECHNOLOGY
INFRASTRUCTURE DEVELOPMENT
INNOVATIONS
INSTALLATION
INSTITUTIONAL CAPACITY
INSTRUCTION
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERNATIONAL COMPETITIVENESS
INTERNATIONAL CONSULTANTS
INTERNATIONAL STANDARDS
INTERNATIONAL TELECOMMUNICATION
INTERNET SERVICE PROVIDERS
IP
ISP
ISPS
IT INFRASTRUCTURE
JOINT VENTURES
LABOR COSTS
LABOR FORCE
LICENSE
LICENSES
LIVING CONDITIONS
LOCALIZATION
MAINFRAME
MANAGEMENT SERVICES
MANAGEMENT SYSTEM
MANUFACTURING
MANUFACTURING INDUSTRY
MARKET ANALYSIS
MARKET DEVELOPMENTS
MARKET OPPORTUNITY
MARKET SEGMENT
MARKET SEGMENTS
MARKET SHARE
MARKET VISIBILITY
MARKETING
MASS MARKET
MEDIUM ENTERPRISE
MENU
MOBILE PHONE
MONOPOLY
NICHE MARKETS
OUTSOURCING
PAYMENT CARD
POLICY ENVIRONMENT
POLLUTION
POTENTIAL INVESTORS
PRIVACY
PRIVATE SECTOR
PROCUREMENT
PRODUCT DEVELOPMENT
PROTOCOL
QUALITY MANAGEMENT
QUALITY OF SERVICE
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
REGULATORY FRAMEWORKS
RELIABILITY
RESOURCE MANAGEMENT
RESULT
RESULTS
RETAIL
RETAIL PRICES
RURAL COMMUNITIES
SALES
SEARCH
SEARCH ENGINE
SEARCH ENGINE OPTIMIZATION
SECURITY MANAGEMENT
SECURITY STANDARDS
SERVICE LEVEL AGREEMENT
SERVICES MARKET
SITES
SOCIAL DEVELOPMENT
SOFTWARE DEVELOPMENT
SOFTWARE EXPORTS
SOFTWARE INDUSTRY
SOFTWARE PRODUCT
SOFTWARE SERVICE
SOFTWARE SERVICES
SPREAD
SUPPLY CHAIN
SUPPLY CHAIN MANAGEMENT
TARGET MARKETS
TARGETS
TECHNOLOGY PARK
TELECOM
TELECOMMUNICATIONS
TELECOMMUNICATIONS COMPANY
TELECOMMUNICATIONS INDUSTRY
TELECOMS
TELECOMS OPERATORS
TELEDENSITY
TELEGRAPH
TELEPHONE
TIME ZONE
TRAINING INSTITUTES
VIDEO
VOICE OVER INTERNET PROTOCOL
VOIP
VSAT
WEB
WHOLESALE PRICES
WORLD TRADE
spellingShingle ACTION PLANS
ADVERTISING
ANIMATION
APPLICATION DEVELOPMENT
AUDITS
BACK OFFICE
BACKBONE
BACKUP
BANDWIDTH
BEST PRACTICES
BRAND
BRAND NAME
BROAD RANGE
BROADBAND
BROADBAND CONNECTIVITY
BUSINESS ASSOCIATIONS
BUSINESS CENTER
BUSINESS CENTERS
BUSINESS CONTINUITY
BUSINESS DEVELOPMENT
BUSINESS ENVIRONMENT
BUSINESS OPPORTUNITIES
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS PROCESSES
BUSINESS PROMOTION
BUSINESS SECTOR
BUSINESS SECTORS
BUSINESSES
CALL CENTER
CALL CENTERS
CAPABILITY
CAPACITY BUILDING
CAPITAL MARKETS
CERTIFICATES
CERTIFICATION
CERTIFICATION PROGRAMS
CITIES
COLLABORATION
COMMERCIAL ACTIVITY
COMMUNICATION SKILLS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
COMPARATIVE ADVANTAGE
COMPETITION POLICY
COMPETITIVE INVESTMENT
COMPETITIVENESS
COMPUTER SCIENCE
CONNECTIVITY
CONTINUOUS MONITORING
CONTRACTUAL AGREEMENTS
CPI
CREDIT CARD
CREDIT CARDS
CUSTOMER INTERACTION
CUSTOMER SATISFACTION
CUSTOMS
DATA CENTER
DATA ENTRY
DATA TRANSFER
DECISION MAKING
DECISION MAKING PROCESS
DEDICATED LINE
DEMAND ASSESSMENT
DEMOGRAPHICS
DIGITAL BUSINESS
DIGITIZATION
DOMAIN
DOMESTIC MARKET
DOWNSTREAM PRODUCT
E-COMMERCE
E-COMMERCE POLICY
E-GOVERNMENT
E-TRANSACTION
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
EGOVERNANCE
ELECTRICITY
ELECTRONIC NETWORKS
EMPLOYMENT CREATION
ENABLING ENVIRONMENT
ENGINEERING SERVICES
ENGINEERS
EQUIPMENT
EXPORT EARNINGS
EXPORT MARKET
EXPORT PROMOTION
EXTERNAL MARKET
FAIR
FAIRS
FEASIBILITY STUDY
FINANCIAL MANAGEMENT
FINANCIAL SERVICES
FINANCIAL SERVICES INDUSTRY
FINANCIAL SUPPORT
FOREIGN INVESTMENT
FOREIGN INVESTMENTS
GAS
GLOBAL COMPETITIVENESS
GLOBAL MARKET
GLOBAL STANDARDS
GRAPHICAL REPRESENTATION
GROSS DOMESTIC PRODUCT
GROWTH POTENTIAL
GROWTH STRATEGY
HARDWARE
HELP DESKS
HUMAN RESOURCE
HUMAN RESOURCE DEVELOPMENT
HUMAN RESOURCES
ICT
ID
IMAGE
IMPLEMENTING AGENCY
INDUSTRY ASSOCIATION
INFLATION
INFORMATION COMMUNICATION
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SUPER HIGHWAY
INFORMATION SYSTEM
INFORMATION TECHNOLOGY
INFRASTRUCTURE DEVELOPMENT
INNOVATIONS
INSTALLATION
INSTITUTIONAL CAPACITY
INSTRUCTION
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERNATIONAL COMPETITIVENESS
INTERNATIONAL CONSULTANTS
INTERNATIONAL STANDARDS
INTERNATIONAL TELECOMMUNICATION
INTERNET SERVICE PROVIDERS
IP
ISP
ISPS
IT INFRASTRUCTURE
JOINT VENTURES
LABOR COSTS
LABOR FORCE
LICENSE
LICENSES
LIVING CONDITIONS
LOCALIZATION
MAINFRAME
MANAGEMENT SERVICES
MANAGEMENT SYSTEM
MANUFACTURING
MANUFACTURING INDUSTRY
MARKET ANALYSIS
MARKET DEVELOPMENTS
MARKET OPPORTUNITY
MARKET SEGMENT
MARKET SEGMENTS
MARKET SHARE
MARKET VISIBILITY
MARKETING
MASS MARKET
MEDIUM ENTERPRISE
MENU
MOBILE PHONE
MONOPOLY
NICHE MARKETS
OUTSOURCING
PAYMENT CARD
POLICY ENVIRONMENT
POLLUTION
POTENTIAL INVESTORS
PRIVACY
PRIVATE SECTOR
PROCUREMENT
PRODUCT DEVELOPMENT
PROTOCOL
QUALITY MANAGEMENT
QUALITY OF SERVICE
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
REGULATORY FRAMEWORKS
RELIABILITY
RESOURCE MANAGEMENT
RESULT
RESULTS
RETAIL
RETAIL PRICES
RURAL COMMUNITIES
SALES
SEARCH
SEARCH ENGINE
SEARCH ENGINE OPTIMIZATION
SECURITY MANAGEMENT
SECURITY STANDARDS
SERVICE LEVEL AGREEMENT
SERVICES MARKET
SITES
SOCIAL DEVELOPMENT
SOFTWARE DEVELOPMENT
SOFTWARE EXPORTS
SOFTWARE INDUSTRY
SOFTWARE PRODUCT
SOFTWARE SERVICE
SOFTWARE SERVICES
SPREAD
SUPPLY CHAIN
SUPPLY CHAIN MANAGEMENT
TARGET MARKETS
TARGETS
TECHNOLOGY PARK
TELECOM
TELECOMMUNICATIONS
TELECOMMUNICATIONS COMPANY
TELECOMMUNICATIONS INDUSTRY
TELECOMS
TELECOMS OPERATORS
TELEDENSITY
TELEGRAPH
TELEPHONE
TIME ZONE
TRAINING INSTITUTES
VIDEO
VOICE OVER INTERNET PROTOCOL
VOIP
VSAT
WEB
WHOLESALE PRICES
WORLD TRADE
Norbhu, Tenzin
Kharbanda, Mohan
Kuek, Siou Chew
Takagaki, Elli
Hoffman-Kiess, Erika
Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
geographic_facet South Asia
Bangladesh
description The objective of this study is to assist Bangladesh in becoming a viable player in the IT/ITES industry in five years by identifying the strategies, programs and investments needed in order for the country to leverage ICT for economic growth and competitiveness, as well as for social development by increasing gender equality and youth employment. Why is it important for Bangladesh to concentrate its efforts in developing the IT/ITES industry? First of all, industry development is aligned with many of the goals for Digital Bangladesh as described in the manifesto, including development of software exports, IT parks, youth employment, etc. Secondly, the global IT/ITES is too large to be ignored - leaving a significant untapped market for which many countries are competing. Beyond direct economic benefits, IT/ITES growth can generate large-scale employment. India and the Philippines are established competitors while China, Vietnam, Sri Lanka and Pakistan are emerging as new threats. To-date, the IT/ITES industry development activities in Bangladesh, while not without its successes, generally lacks widely accepted, centralized leadership or focus. This must change if Bangladesh is going to mount serious competition for an increase in market share.
format Working Paper
author Norbhu, Tenzin
Kharbanda, Mohan
Kuek, Siou Chew
Takagaki, Elli
Hoffman-Kiess, Erika
author_facet Norbhu, Tenzin
Kharbanda, Mohan
Kuek, Siou Chew
Takagaki, Elli
Hoffman-Kiess, Erika
author_sort Norbhu, Tenzin
title Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
title_short Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
title_full Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
title_fullStr Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
title_full_unstemmed Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development
title_sort leveraging ict for growth and competition in bangladesh : it/ites industry development
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/842551468003613900/Bangladesh-Leveraging-ICT-for-growth-and-competitiveness-in-Bangladesh-IT-ITES-industry-development
http://hdl.handle.net/10986/28249
_version_ 1764465808824598528
spelling okr-10986-282492021-04-23T14:04:46Z Leveraging ICT for Growth and Competition in Bangladesh : IT/ITES Industry Development Norbhu, Tenzin Kharbanda, Mohan Kuek, Siou Chew Takagaki, Elli Hoffman-Kiess, Erika ACTION PLANS ADVERTISING ANIMATION APPLICATION DEVELOPMENT AUDITS BACK OFFICE BACKBONE BACKUP BANDWIDTH BEST PRACTICES BRAND BRAND NAME BROAD RANGE BROADBAND BROADBAND CONNECTIVITY BUSINESS ASSOCIATIONS BUSINESS CENTER BUSINESS CENTERS BUSINESS CONTINUITY BUSINESS DEVELOPMENT BUSINESS ENVIRONMENT BUSINESS OPPORTUNITIES BUSINESS PROCESS BUSINESS PROCESS OUTSOURCING BUSINESS PROCESSES BUSINESS PROMOTION BUSINESS SECTOR BUSINESS SECTORS BUSINESSES CALL CENTER CALL CENTERS CAPABILITY CAPACITY BUILDING CAPITAL MARKETS CERTIFICATES CERTIFICATION CERTIFICATION PROGRAMS CITIES COLLABORATION COMMERCIAL ACTIVITY COMMUNICATION SKILLS COMMUNICATION TECHNOLOGY COMMUNICATIONS TECHNOLOGY COMPARATIVE ADVANTAGE COMPETITION POLICY COMPETITIVE INVESTMENT COMPETITIVENESS COMPUTER SCIENCE CONNECTIVITY CONTINUOUS MONITORING CONTRACTUAL AGREEMENTS CPI CREDIT CARD CREDIT CARDS CUSTOMER INTERACTION CUSTOMER SATISFACTION CUSTOMS DATA CENTER DATA ENTRY DATA TRANSFER DECISION MAKING DECISION MAKING PROCESS DEDICATED LINE DEMAND ASSESSMENT DEMOGRAPHICS DIGITAL BUSINESS DIGITIZATION DOMAIN DOMESTIC MARKET DOWNSTREAM PRODUCT E-COMMERCE E-COMMERCE POLICY E-GOVERNMENT E-TRANSACTION ECONOMIC DEVELOPMENT ECONOMIC GROWTH EGOVERNANCE ELECTRICITY ELECTRONIC NETWORKS EMPLOYMENT CREATION ENABLING ENVIRONMENT ENGINEERING SERVICES ENGINEERS EQUIPMENT EXPORT EARNINGS EXPORT MARKET EXPORT PROMOTION EXTERNAL MARKET FAIR FAIRS FEASIBILITY STUDY FINANCIAL MANAGEMENT FINANCIAL SERVICES FINANCIAL SERVICES INDUSTRY FINANCIAL SUPPORT FOREIGN INVESTMENT FOREIGN INVESTMENTS GAS GLOBAL COMPETITIVENESS GLOBAL MARKET GLOBAL STANDARDS GRAPHICAL REPRESENTATION GROSS DOMESTIC PRODUCT GROWTH POTENTIAL GROWTH STRATEGY HARDWARE HELP DESKS HUMAN RESOURCE HUMAN RESOURCE DEVELOPMENT HUMAN RESOURCES ICT ID IMAGE IMPLEMENTING AGENCY INDUSTRY ASSOCIATION INFLATION INFORMATION COMMUNICATION INFORMATION SECURITY INFORMATION SERVICES INFORMATION SUPER HIGHWAY INFORMATION SYSTEM INFORMATION TECHNOLOGY INFRASTRUCTURE DEVELOPMENT INNOVATIONS INSTALLATION INSTITUTIONAL CAPACITY INSTRUCTION INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERNATIONAL COMPETITIVENESS INTERNATIONAL CONSULTANTS INTERNATIONAL STANDARDS INTERNATIONAL TELECOMMUNICATION INTERNET SERVICE PROVIDERS IP ISP ISPS IT INFRASTRUCTURE JOINT VENTURES LABOR COSTS LABOR FORCE LICENSE LICENSES LIVING CONDITIONS LOCALIZATION MAINFRAME MANAGEMENT SERVICES MANAGEMENT SYSTEM MANUFACTURING MANUFACTURING INDUSTRY MARKET ANALYSIS MARKET DEVELOPMENTS MARKET OPPORTUNITY MARKET SEGMENT MARKET SEGMENTS MARKET SHARE MARKET VISIBILITY MARKETING MASS MARKET MEDIUM ENTERPRISE MENU MOBILE PHONE MONOPOLY NICHE MARKETS OUTSOURCING PAYMENT CARD POLICY ENVIRONMENT POLLUTION POTENTIAL INVESTORS PRIVACY PRIVATE SECTOR PROCUREMENT PRODUCT DEVELOPMENT PROTOCOL QUALITY MANAGEMENT QUALITY OF SERVICE REGULATORY ENVIRONMENT REGULATORY FRAMEWORK REGULATORY FRAMEWORKS RELIABILITY RESOURCE MANAGEMENT RESULT RESULTS RETAIL RETAIL PRICES RURAL COMMUNITIES SALES SEARCH SEARCH ENGINE SEARCH ENGINE OPTIMIZATION SECURITY MANAGEMENT SECURITY STANDARDS SERVICE LEVEL AGREEMENT SERVICES MARKET SITES SOCIAL DEVELOPMENT SOFTWARE DEVELOPMENT SOFTWARE EXPORTS SOFTWARE INDUSTRY SOFTWARE PRODUCT SOFTWARE SERVICE SOFTWARE SERVICES SPREAD SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TARGET MARKETS TARGETS TECHNOLOGY PARK TELECOM TELECOMMUNICATIONS TELECOMMUNICATIONS COMPANY TELECOMMUNICATIONS INDUSTRY TELECOMS TELECOMS OPERATORS TELEDENSITY TELEGRAPH TELEPHONE TIME ZONE TRAINING INSTITUTES VIDEO VOICE OVER INTERNET PROTOCOL VOIP VSAT WEB WHOLESALE PRICES WORLD TRADE The objective of this study is to assist Bangladesh in becoming a viable player in the IT/ITES industry in five years by identifying the strategies, programs and investments needed in order for the country to leverage ICT for economic growth and competitiveness, as well as for social development by increasing gender equality and youth employment. Why is it important for Bangladesh to concentrate its efforts in developing the IT/ITES industry? First of all, industry development is aligned with many of the goals for Digital Bangladesh as described in the manifesto, including development of software exports, IT parks, youth employment, etc. Secondly, the global IT/ITES is too large to be ignored - leaving a significant untapped market for which many countries are competing. Beyond direct economic benefits, IT/ITES growth can generate large-scale employment. India and the Philippines are established competitors while China, Vietnam, Sri Lanka and Pakistan are emerging as new threats. To-date, the IT/ITES industry development activities in Bangladesh, while not without its successes, generally lacks widely accepted, centralized leadership or focus. This must change if Bangladesh is going to mount serious competition for an increase in market share. 2017-09-08T19:37:42Z 2017-09-08T19:37:42Z 2009 Working Paper http://documents.worldbank.org/curated/en/842551468003613900/Bangladesh-Leveraging-ICT-for-growth-and-competitiveness-in-Bangladesh-IT-ITES-industry-development http://hdl.handle.net/10986/28249 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research South Asia Bangladesh