Strategic Assessment of Bhutan's E-Governance Program
This report reviews the status, opportunities and constraints of the Royal Government of Bhutan's e-Governance program, and recommends actions to enhance and accelerate it. The report is structured as follows: Part II is a strategic view and e...
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| Format: | Report |
| Language: | English en_US |
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Washington, DC
2017
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| Online Access: | http://documents.worldbank.org/curated/en/443151468006941025/Bhutan-Strategic-assessment-of-Bhutan-8217-s-e-governance-program http://hdl.handle.net/10986/27599 |
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okr-10986-27599 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
APPLICATION ARCHITECTURE APPLICATION ARCHITECTURES APPLICATION DEVELOPMENT AUTHENTICATION AUTOMATION BACK OFFICE BACKBONE BROADBAND BROADBAND NETWORKS BROWSER BUSINESS ARCHITECTURE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS OPPORTUNITIES BUSINESS PROCESS BUSINESS PROCESSES BUSINESS TRANSFORMATION BUSINESSES CALL CENTER CALL CENTRE CAPABILITIES CAPABILITY CAPACITY BUILDING CENTRAL SERVER CERTIFICATE COMMERCE COMMERCIAL SOFTWARE COMMUNICATION NETWORKS COMMUNICATION STRATEGY COMMUNICATIONS NETWORKS COMMUNICATIONS TECHNOLOGY CONFIDENTIAL INFORMATION CONFIDENTIALITY CONTENT MANAGEMENT DATA ARCHITECTURE DATA CENTER DATA CENTERS DATA COMMUNICATIONS DATA ELEMENTS DATA MODELING DATA PROCESSING DELIVERY SYSTEM DIGITAL SIGNATURES DOMAIN DOMAIN NAMES DOMAINS E-CITIZEN E-GOVERNANCE E-GOVERNMENT E-SERVICE E-SERVICES ECONOMIC DEVELOPMENT ELECTRONIC DOCUMENTS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC MAIL ELECTRONIC MESSAGES ELECTRONIC PAYMENT ELECTRONIC PAYMENTS ELECTRONIC PROCUREMENT ELECTRONIC SERVICES ELECTRONIC TRANSFER END-USER ENTERPRISE ARCHITECTURE ENTERPRISE RESOURCE PLANNING EQUIPMENT FINANCIAL MANAGEMENT FINANCIAL MANAGEMENT SYSTEMS FINANCIAL PERFORMANCE FRONT-END FUNCTIONALITY FUNDS TRANSFER SYSTEM GOVERNMENT OFFICES GOVERNMENT SERVICE GOVERNMENT SERVICES HARDWARE HUMAN RESOURCES ICT IDENTITY MANAGEMENT IMPLEMENTATION PLAN IMPLEMENTATION PLANS IMPLEMENTATION STRATEGY INFORMATION COMMUNICATIONS INFORMATION SERVICES INFORMATION SHARING INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS INSTITUTIONAL FRAMEWORK INTEGRATION OF TECHNOLOGY INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERNATIONAL BEST PRACTICE INTEROPERABILITY INTRANET INVENTORY ISPS LEGACY SYSTEMS LICENSE LICENSE FEES LOCAL AREA NETWORKS LOCALIZATION MANAGEMENT SERVICES MANAGEMENT SOFTWARE MANAGEMENT SYSTEMS MENU MENUS METADATA MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES MOBILE TELEPHONY MONETARY AUTHORITY MONITORING MECHANISMS NATURAL RESOURCES ONE-STOP SERVICE ONE-STOP SERVICES ONE-STOP SHOPS ONLINE TRANSACTION ONLINE TRANSACTION PROCESSING ONLINE TRANSACTIONS OPEN SOURCE SOFTWARE OPEN SOURCE SOLUTIONS OPEN STANDARDS OPEN-SOURCE SOFTWARE OPERATIONAL FUNCTIONS OUTSOURCING OVERSEAS TRAINING PAYMENT SERVICE PAYMENT SERVICES PC PCS PERSONAL COMPUTERS PERSONAL DATA PERSONALIZATION POINT OF SALE PRIVACY PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRIVATE SECTOR FIRM PRIVATE SECTOR LEADERSHIP PROCUREMENT PROJECT MANAGEMENT PROPRIETARY SOFTWARE PROTOCOLS QUALITY OF SERVICE QUERY REGISTRIES RELIABILITY RESULT RESULTS RISK FACTORS SECURITY POLICY SERVER SERVERS SERVICE CONTRACT SERVICES TO CITIZENS SERVICES TO USERS SOFTWARE APPLICATIONS SOFTWARE COMPONENTS SOFTWARE DEVELOPMENT SOFTWARE PACKAGES SOFTWARE SOLUTIONS SOFTWARE SYSTEMS SOURCE CODE STANDARD FRAMEWORK STANDARDIZATION SYSTEMS INTEGRATION TAXONOMIES TAXONOMY TECHNICAL ARCHITECTURE TECHNICAL ASSISTANCE TECHNICAL COOPERATION TECHNICAL EXPERTISE TECHNICAL REQUIREMENTS TECHNICAL STANDARDS TECHNICAL SUPPORT TECHNOLOGY ARCHITECTURE TECHNOLOGY INFRASTRUCTURE TELECOMMUNICATIONS TELECOMMUNICATIONS INFRASTRUCTURE TELECOMMUNICATIONS NETWORK TELEPHONE TELEPHONE LINE TELEPHONE LINES TELEPHONE NETWORK TELEPHONE SERVICE TRACKING SYSTEM TRAINING COURSES TRANSACTION TRANSACTION PROCESSING SYSTEMS TRANSLATION USER USER INTERFACE USERS USES VERIFICATION VOIP WAN WEB WEB PAGE WEB PAGES WEB PORTAL WEB PORTALS WEB PRESENCE WEB SERVICES WEB SITES WHITE PAPER WORKSTATION WORKSTATIONS WORLD WIDE WEB XML |
| spellingShingle |
APPLICATION ARCHITECTURE APPLICATION ARCHITECTURES APPLICATION DEVELOPMENT AUTHENTICATION AUTOMATION BACK OFFICE BACKBONE BROADBAND BROADBAND NETWORKS BROWSER BUSINESS ARCHITECTURE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS OPPORTUNITIES BUSINESS PROCESS BUSINESS PROCESSES BUSINESS TRANSFORMATION BUSINESSES CALL CENTER CALL CENTRE CAPABILITIES CAPABILITY CAPACITY BUILDING CENTRAL SERVER CERTIFICATE COMMERCE COMMERCIAL SOFTWARE COMMUNICATION NETWORKS COMMUNICATION STRATEGY COMMUNICATIONS NETWORKS COMMUNICATIONS TECHNOLOGY CONFIDENTIAL INFORMATION CONFIDENTIALITY CONTENT MANAGEMENT DATA ARCHITECTURE DATA CENTER DATA CENTERS DATA COMMUNICATIONS DATA ELEMENTS DATA MODELING DATA PROCESSING DELIVERY SYSTEM DIGITAL SIGNATURES DOMAIN DOMAIN NAMES DOMAINS E-CITIZEN E-GOVERNANCE E-GOVERNMENT E-SERVICE E-SERVICES ECONOMIC DEVELOPMENT ELECTRONIC DOCUMENTS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC MAIL ELECTRONIC MESSAGES ELECTRONIC PAYMENT ELECTRONIC PAYMENTS ELECTRONIC PROCUREMENT ELECTRONIC SERVICES ELECTRONIC TRANSFER END-USER ENTERPRISE ARCHITECTURE ENTERPRISE RESOURCE PLANNING EQUIPMENT FINANCIAL MANAGEMENT FINANCIAL MANAGEMENT SYSTEMS FINANCIAL PERFORMANCE FRONT-END FUNCTIONALITY FUNDS TRANSFER SYSTEM GOVERNMENT OFFICES GOVERNMENT SERVICE GOVERNMENT SERVICES HARDWARE HUMAN RESOURCES ICT IDENTITY MANAGEMENT IMPLEMENTATION PLAN IMPLEMENTATION PLANS IMPLEMENTATION STRATEGY INFORMATION COMMUNICATIONS INFORMATION SERVICES INFORMATION SHARING INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS INSTITUTIONAL FRAMEWORK INTEGRATION OF TECHNOLOGY INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERNATIONAL BEST PRACTICE INTEROPERABILITY INTRANET INVENTORY ISPS LEGACY SYSTEMS LICENSE LICENSE FEES LOCAL AREA NETWORKS LOCALIZATION MANAGEMENT SERVICES MANAGEMENT SOFTWARE MANAGEMENT SYSTEMS MENU MENUS METADATA MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES MOBILE TELEPHONY MONETARY AUTHORITY MONITORING MECHANISMS NATURAL RESOURCES ONE-STOP SERVICE ONE-STOP SERVICES ONE-STOP SHOPS ONLINE TRANSACTION ONLINE TRANSACTION PROCESSING ONLINE TRANSACTIONS OPEN SOURCE SOFTWARE OPEN SOURCE SOLUTIONS OPEN STANDARDS OPEN-SOURCE SOFTWARE OPERATIONAL FUNCTIONS OUTSOURCING OVERSEAS TRAINING PAYMENT SERVICE PAYMENT SERVICES PC PCS PERSONAL COMPUTERS PERSONAL DATA PERSONALIZATION POINT OF SALE PRIVACY PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRIVATE SECTOR FIRM PRIVATE SECTOR LEADERSHIP PROCUREMENT PROJECT MANAGEMENT PROPRIETARY SOFTWARE PROTOCOLS QUALITY OF SERVICE QUERY REGISTRIES RELIABILITY RESULT RESULTS RISK FACTORS SECURITY POLICY SERVER SERVERS SERVICE CONTRACT SERVICES TO CITIZENS SERVICES TO USERS SOFTWARE APPLICATIONS SOFTWARE COMPONENTS SOFTWARE DEVELOPMENT SOFTWARE PACKAGES SOFTWARE SOLUTIONS SOFTWARE SYSTEMS SOURCE CODE STANDARD FRAMEWORK STANDARDIZATION SYSTEMS INTEGRATION TAXONOMIES TAXONOMY TECHNICAL ARCHITECTURE TECHNICAL ASSISTANCE TECHNICAL COOPERATION TECHNICAL EXPERTISE TECHNICAL REQUIREMENTS TECHNICAL STANDARDS TECHNICAL SUPPORT TECHNOLOGY ARCHITECTURE TECHNOLOGY INFRASTRUCTURE TELECOMMUNICATIONS TELECOMMUNICATIONS INFRASTRUCTURE TELECOMMUNICATIONS NETWORK TELEPHONE TELEPHONE LINE TELEPHONE LINES TELEPHONE NETWORK TELEPHONE SERVICE TRACKING SYSTEM TRAINING COURSES TRANSACTION TRANSACTION PROCESSING SYSTEMS TRANSLATION USER USER INTERFACE USERS USES VERIFICATION VOIP WAN WEB WEB PAGE WEB PAGES WEB PORTAL WEB PORTALS WEB PRESENCE WEB SERVICES WEB SITES WHITE PAPER WORKSTATION WORKSTATIONS WORLD WIDE WEB XML World Bank Strategic Assessment of Bhutan's E-Governance Program |
| geographic_facet |
South Asia Bhutan |
| description |
This report reviews the status,
opportunities and constraints of the Royal Government of
Bhutan's e-Governance program, and recommends actions
to enhance and accelerate it. The report is structured as
follows: Part II is a strategic view and executive summary
of the present situation, opportunities, constraints and
suggested strategy for acceleration of e-Governance in
Bhutan. Parts III through VII look at the various
dimensions of the strategy, namely human resources (Part
III), institutional framework (Part IV), e-governance
architecture (Part V), interoperability framework (Part VI)
and implementation roadmap (Part VII). The Appendices expand
upon various aspects of the report and provide complementary
information. Appendix (VIII) subsection F, describes an
alternative strategy suggested by an external peer reviewer
of the final report, which can enable the rapid rollout of
e-Government in the Bhutanese context using a commercial
Enterprise Resource Planning system purpose built for the
public sector, albeit with certain limitations and costs
which need to be evaluated in further detail. |
| format |
Report |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Strategic Assessment of Bhutan's E-Governance Program |
| title_short |
Strategic Assessment of Bhutan's E-Governance Program |
| title_full |
Strategic Assessment of Bhutan's E-Governance Program |
| title_fullStr |
Strategic Assessment of Bhutan's E-Governance Program |
| title_full_unstemmed |
Strategic Assessment of Bhutan's E-Governance Program |
| title_sort |
strategic assessment of bhutan's e-governance program |
| publisher |
Washington, DC |
| publishDate |
2017 |
| url |
http://documents.worldbank.org/curated/en/443151468006941025/Bhutan-Strategic-assessment-of-Bhutan-8217-s-e-governance-program http://hdl.handle.net/10986/27599 |
| _version_ |
1764464971552391168 |
| spelling |
okr-10986-275992021-04-23T14:04:43Z Strategic Assessment of Bhutan's E-Governance Program World Bank APPLICATION ARCHITECTURE APPLICATION ARCHITECTURES APPLICATION DEVELOPMENT AUTHENTICATION AUTOMATION BACK OFFICE BACKBONE BROADBAND BROADBAND NETWORKS BROWSER BUSINESS ARCHITECTURE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS OPPORTUNITIES BUSINESS PROCESS BUSINESS PROCESSES BUSINESS TRANSFORMATION BUSINESSES CALL CENTER CALL CENTRE CAPABILITIES CAPABILITY CAPACITY BUILDING CENTRAL SERVER CERTIFICATE COMMERCE COMMERCIAL SOFTWARE COMMUNICATION NETWORKS COMMUNICATION STRATEGY COMMUNICATIONS NETWORKS COMMUNICATIONS TECHNOLOGY CONFIDENTIAL INFORMATION CONFIDENTIALITY CONTENT MANAGEMENT DATA ARCHITECTURE DATA CENTER DATA CENTERS DATA COMMUNICATIONS DATA ELEMENTS DATA MODELING DATA PROCESSING DELIVERY SYSTEM DIGITAL SIGNATURES DOMAIN DOMAIN NAMES DOMAINS E-CITIZEN E-GOVERNANCE E-GOVERNMENT E-MAIL E-SERVICE E-SERVICES ECONOMIC DEVELOPMENT ELECTRONIC DOCUMENTS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC MAIL ELECTRONIC MESSAGES ELECTRONIC PAYMENT ELECTRONIC PAYMENTS ELECTRONIC PROCUREMENT ELECTRONIC SERVICES ELECTRONIC TRANSFER END-USER ENTERPRISE ARCHITECTURE ENTERPRISE RESOURCE PLANNING EQUIPMENT FINANCIAL MANAGEMENT FINANCIAL MANAGEMENT SYSTEMS FINANCIAL PERFORMANCE FRONT-END FUNCTIONALITY FUNDS TRANSFER SYSTEM GOVERNMENT OFFICES GOVERNMENT SERVICE GOVERNMENT SERVICES HARDWARE HUMAN RESOURCES ICT IDENTITY MANAGEMENT IMPLEMENTATION PLAN IMPLEMENTATION PLANS IMPLEMENTATION STRATEGY INFORMATION COMMUNICATIONS INFORMATION SERVICES INFORMATION SHARING INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS INSTITUTIONAL FRAMEWORK INTEGRATION OF TECHNOLOGY INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERNATIONAL BEST PRACTICE INTEROPERABILITY INTRANET INVENTORY ISPS LEGACY SYSTEMS LICENSE LICENSE FEES LOCAL AREA NETWORKS LOCALIZATION MANAGEMENT SERVICES MANAGEMENT SOFTWARE MANAGEMENT SYSTEMS MENU MENUS METADATA MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES MOBILE TELEPHONY MONETARY AUTHORITY MONITORING MECHANISMS NATURAL RESOURCES ONE-STOP SERVICE ONE-STOP SERVICES ONE-STOP SHOPS ONLINE TRANSACTION ONLINE TRANSACTION PROCESSING ONLINE TRANSACTIONS OPEN SOURCE SOFTWARE OPEN SOURCE SOLUTIONS OPEN STANDARDS OPEN-SOURCE SOFTWARE OPERATIONAL FUNCTIONS OUTSOURCING OVERSEAS TRAINING PAYMENT SERVICE PAYMENT SERVICES PC PCS PERSONAL COMPUTERS PERSONAL DATA PERSONALIZATION POINT OF SALE PRIVACY PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRIVATE SECTOR FIRM PRIVATE SECTOR LEADERSHIP PROCUREMENT PROJECT MANAGEMENT PROPRIETARY SOFTWARE PROTOCOLS QUALITY OF SERVICE QUERY REGISTRIES RELIABILITY RESULT RESULTS RISK FACTORS SECURITY POLICY SERVER SERVERS SERVICE CONTRACT SERVICES TO CITIZENS SERVICES TO USERS SOFTWARE APPLICATIONS SOFTWARE COMPONENTS SOFTWARE DEVELOPMENT SOFTWARE PACKAGES SOFTWARE SOLUTIONS SOFTWARE SYSTEMS SOURCE CODE STANDARD FRAMEWORK STANDARDIZATION SYSTEMS INTEGRATION TAXONOMIES TAXONOMY TECHNICAL ARCHITECTURE TECHNICAL ASSISTANCE TECHNICAL COOPERATION TECHNICAL EXPERTISE TECHNICAL REQUIREMENTS TECHNICAL STANDARDS TECHNICAL SUPPORT TECHNOLOGY ARCHITECTURE TECHNOLOGY INFRASTRUCTURE TELECOMMUNICATIONS TELECOMMUNICATIONS INFRASTRUCTURE TELECOMMUNICATIONS NETWORK TELEPHONE TELEPHONE LINE TELEPHONE LINES TELEPHONE NETWORK TELEPHONE SERVICE TRACKING SYSTEM TRAINING COURSES TRANSACTION TRANSACTION PROCESSING SYSTEMS TRANSLATION USER USER INTERFACE USERS USES VERIFICATION VOIP WAN WEB WEB PAGE WEB PAGES WEB PORTAL WEB PORTALS WEB PRESENCE WEB SERVICES WEB SITES WHITE PAPER WORKSTATION WORKSTATIONS WORLD WIDE WEB XML This report reviews the status, opportunities and constraints of the Royal Government of Bhutan's e-Governance program, and recommends actions to enhance and accelerate it. The report is structured as follows: Part II is a strategic view and executive summary of the present situation, opportunities, constraints and suggested strategy for acceleration of e-Governance in Bhutan. Parts III through VII look at the various dimensions of the strategy, namely human resources (Part III), institutional framework (Part IV), e-governance architecture (Part V), interoperability framework (Part VI) and implementation roadmap (Part VII). The Appendices expand upon various aspects of the report and provide complementary information. Appendix (VIII) subsection F, describes an alternative strategy suggested by an external peer reviewer of the final report, which can enable the rapid rollout of e-Government in the Bhutanese context using a commercial Enterprise Resource Planning system purpose built for the public sector, albeit with certain limitations and costs which need to be evaluated in further detail. 2017-07-17T19:56:11Z 2017-07-17T19:56:11Z 2010-06 Report http://documents.worldbank.org/curated/en/443151468006941025/Bhutan-Strategic-assessment-of-Bhutan-8217-s-e-governance-program http://hdl.handle.net/10986/27599 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC Economic & Sector Work :: Other Public Sector Study Economic & Sector Work South Asia Bhutan |