Citizen Service Centers in Kenya : The Role of Huduma Centers in Advancing Citizen-Centered Service Delivery in a Context of Devolution and Digitization
This case study analyzes the Huduma Kenya program, under which the Government of Kenya is advancing citizen-centered public service delivery through a variety of channels, including deploying digital technology and establishing citizen service cent...
| Main Authors: | , , , |
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| Format: | Brief |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2017
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/971401498753976220/Citizen-service-centers-in-Kenya-the-role-of-Huduma-Centers-in-advancing-citizen-centered-service-delivery-in-a-context-of-devolution-and-digitization http://hdl.handle.net/10986/27482 |