BPO Sector Growth and Inclusive Development in the Philippines

This presentation proposes that BPO and other ICT development have a potential to be a major catalysts for economic growth and socio-economic transformation. It claims that IT-BPO sectors development represents major promises that potentially can t...

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Bibliographic Details
Main Author: Mitra, Raja M.
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
ICT
Online Access:http://documents.worldbank.org/curated/en/715341468295535070/BPO-sector-growth-and-Inclusive-Development-in-the-Philippines
http://hdl.handle.net/10986/27398
id okr-10986-27398
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO CAPITAL
ANIMATION
ATTRIBUTES
AUTOMATION
BACK-OFFICE
BASIC
BROAD RANGE
BROADBAND
BUSINESS ACTIVITY
BUSINESS ASSOCIATION
BUSINESS DEVELOPMENT
BUSINESS MODELS
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS RELATIONS
BUSINESS RELATIONSHIPS
BUSINESSES
BUYER
CALL CENTER
CALL CENTERS
CAPABILITIES
CAPACITY BUILDING
CAPITAL EXPENDITURE
CAPITAL REQUIREMENTS
CITIES
CIVIC SOCIETY
COMMUNICATION SERVICES
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
COMMUNITIES
COMPONENTS
COMPUTERS
COMPUTING
CONNECTIVITY
CONSTRUCTION
CONSULTANCY ACTIVITIES
CONSUMER GOODS
COPYING
CORPORATE GOVERNANCE
COUNTRY OF ORIGIN
CUSTOMER DEMANDS
CUSTOMS
DATA ENTRY
DATA PRIVACY
DATA PROCESSING
DATA SOURCES
DEVELOPMENT OF INFORMATION
DEVELOPMENT OF INFORMATION TECHNOLOGY
DEVICES
DIGITAL
DIGITAL CONTENT
DIGITAL SERVICE
E-GOVERNANCE
E-GOVERNMENT
ECONOMIC DEVELOPMENT
ECONOMIC DIVERSITY
ELECTRICITY
ELECTRONIC COMMERCE
ELECTRONIC COMMERCE PROMOTION
ELECTRONICS
ELECTRONICS INDUSTRY
ENGINEERING
ENGINEERING SERVICES
ENGINEERS
ENTERTAINMENT
EQUIPMENT
EQUITY INVESTMENT
EXPORT OPPORTUNITIES
EXPORT SECTOR
FINANCIAL RESOURCES
FINANCIAL SERVICES
FINANCIAL SUPPORT
FOREIGN DIRECT INVESTMENT
FOREIGN INVESTMENT
FOREIGN TRADE
GLOBAL ECONOMY
GLOBAL MARKET
GLOBALIZATION
GOVERNMENT ENTITIES
GOVERNMENT SERVICES
GROWTH PATH
HARDWARE
HIGH TECHNOLOGY
HOUSING
HUMAN CAPITAL
HUMAN RESOURCE
HUMAN RESOURCES
ICT
ILLEGAL ACCESS
INDUSTRIAL DEVELOPMENT
INDUSTRIAL ECONOMIES
INDUSTRY ASSOCIATION
INFORMATION TECHNOLOGY
INFRASTRUCTURE DEVELOPMENT
INNOVATION
INSTITUTIONAL CAPACITY
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACE
INTERNATIONAL BUSINESS
INTERNATIONAL BUSINESSES
INTERNATIONAL COMPETITION
INTEROPERABILITY
IT SERVICES
IT SPENDING
KNOWLEDGE ECONOMY
LITERACY
MANUFACTURING
MANUFACTURING INDUSTRY
MARKET ECONOMIES
MARKET OPPORTUNITIES
MARKET SEGMENT
MARKET SHARE
MARKET SHARES
MATERIAL
MEDIA
MOBILE TELEPHONE
MOBILE TELEPHONY
NETWORKS
NEW TECHNOLOGIES
NEW TECHNOLOGY
OUTSOURCING
PHYSICAL INFRASTRUCTURE
POLLUTION
PRIVATE SECTOR
PROCUREMENT
PRODUCTIVITY
PROGRAMS
PUBLIC UTILITY
PURCHASING POWER
PURCHASING POWER PARITY
RADIO
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORKS
REGULATORY REFORM
RESEARCH DESIGN
RESULT
RESULTS
RETAIL TRADE
SCIENCE & TECHNOLOGY
SILICON
SOCIAL DEVELOPMENT
SOCIAL SERVICES
SOFTWARE & SERVICES
SOFTWARE DEVELOPMENT
SOFTWARE INDUSTRY
SOFTWARE PRODUCTION
SOFTWARE PRODUCTS
SOFTWARE SERVICE
SOFTWARE SERVICES
TARGETS
TECHNICAL SKILLS
TECHNICIANS
TECHNOLOGY DEVELOPMENTS
TELECOM
TELECOM SECTOR
TELECOM SERVICES
TELECOMMUNICATION
TELECOMMUNICATION INFRASTRUCTURE
TELECOMMUNICATIONS
TELEPHONE TECHNOLOGY
TELEPHONY
TELEVISION
UNIVERSAL ACCESS
USES
VALUE CHAIN
spellingShingle ACCESS TO CAPITAL
ANIMATION
ATTRIBUTES
AUTOMATION
BACK-OFFICE
BASIC
BROAD RANGE
BROADBAND
BUSINESS ACTIVITY
BUSINESS ASSOCIATION
BUSINESS DEVELOPMENT
BUSINESS MODELS
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS RELATIONS
BUSINESS RELATIONSHIPS
BUSINESSES
BUYER
CALL CENTER
CALL CENTERS
CAPABILITIES
CAPACITY BUILDING
CAPITAL EXPENDITURE
CAPITAL REQUIREMENTS
CITIES
CIVIC SOCIETY
COMMUNICATION SERVICES
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
COMMUNITIES
COMPONENTS
COMPUTERS
COMPUTING
CONNECTIVITY
CONSTRUCTION
CONSULTANCY ACTIVITIES
CONSUMER GOODS
COPYING
CORPORATE GOVERNANCE
COUNTRY OF ORIGIN
CUSTOMER DEMANDS
CUSTOMS
DATA ENTRY
DATA PRIVACY
DATA PROCESSING
DATA SOURCES
DEVELOPMENT OF INFORMATION
DEVELOPMENT OF INFORMATION TECHNOLOGY
DEVICES
DIGITAL
DIGITAL CONTENT
DIGITAL SERVICE
E-GOVERNANCE
E-GOVERNMENT
ECONOMIC DEVELOPMENT
ECONOMIC DIVERSITY
ELECTRICITY
ELECTRONIC COMMERCE
ELECTRONIC COMMERCE PROMOTION
ELECTRONICS
ELECTRONICS INDUSTRY
ENGINEERING
ENGINEERING SERVICES
ENGINEERS
ENTERTAINMENT
EQUIPMENT
EQUITY INVESTMENT
EXPORT OPPORTUNITIES
EXPORT SECTOR
FINANCIAL RESOURCES
FINANCIAL SERVICES
FINANCIAL SUPPORT
FOREIGN DIRECT INVESTMENT
FOREIGN INVESTMENT
FOREIGN TRADE
GLOBAL ECONOMY
GLOBAL MARKET
GLOBALIZATION
GOVERNMENT ENTITIES
GOVERNMENT SERVICES
GROWTH PATH
HARDWARE
HIGH TECHNOLOGY
HOUSING
HUMAN CAPITAL
HUMAN RESOURCE
HUMAN RESOURCES
ICT
ILLEGAL ACCESS
INDUSTRIAL DEVELOPMENT
INDUSTRIAL ECONOMIES
INDUSTRY ASSOCIATION
INFORMATION TECHNOLOGY
INFRASTRUCTURE DEVELOPMENT
INNOVATION
INSTITUTIONAL CAPACITY
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACE
INTERNATIONAL BUSINESS
INTERNATIONAL BUSINESSES
INTERNATIONAL COMPETITION
INTEROPERABILITY
IT SERVICES
IT SPENDING
KNOWLEDGE ECONOMY
LITERACY
MANUFACTURING
MANUFACTURING INDUSTRY
MARKET ECONOMIES
MARKET OPPORTUNITIES
MARKET SEGMENT
MARKET SHARE
MARKET SHARES
MATERIAL
MEDIA
MOBILE TELEPHONE
MOBILE TELEPHONY
NETWORKS
NEW TECHNOLOGIES
NEW TECHNOLOGY
OUTSOURCING
PHYSICAL INFRASTRUCTURE
POLLUTION
PRIVATE SECTOR
PROCUREMENT
PRODUCTIVITY
PROGRAMS
PUBLIC UTILITY
PURCHASING POWER
PURCHASING POWER PARITY
RADIO
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORKS
REGULATORY REFORM
RESEARCH DESIGN
RESULT
RESULTS
RETAIL TRADE
SCIENCE & TECHNOLOGY
SILICON
SOCIAL DEVELOPMENT
SOCIAL SERVICES
SOFTWARE & SERVICES
SOFTWARE DEVELOPMENT
SOFTWARE INDUSTRY
SOFTWARE PRODUCTION
SOFTWARE PRODUCTS
SOFTWARE SERVICE
SOFTWARE SERVICES
TARGETS
TECHNICAL SKILLS
TECHNICIANS
TECHNOLOGY DEVELOPMENTS
TELECOM
TELECOM SECTOR
TELECOM SERVICES
TELECOMMUNICATION
TELECOMMUNICATION INFRASTRUCTURE
TELECOMMUNICATIONS
TELEPHONE TECHNOLOGY
TELEPHONY
TELEVISION
UNIVERSAL ACCESS
USES
VALUE CHAIN
Mitra, Raja M.
BPO Sector Growth and Inclusive Development in the Philippines
geographic_facet East Asia and Pacific
Philippines
description This presentation proposes that BPO and other ICT development have a potential to be a major catalysts for economic growth and socio-economic transformation. It claims that IT-BPO sectors development represents major promises that potentially can transform the Philippine economy and also foster inclusive growth. The presentation postulates that the importance of IT-BPO industry development goes beyond the debate of picking industry winners. It argues that the BPO industry is poised to have a substantive impact on the country and that especially so if there simultaneously is major growth in other ICT sectors and the scale and scope local usage of ICTs. It claims that expanded scale and scope of BPO industry in conjunction with further development of IT services, Telecom and other ICTs industries coupled with the advancement in education, science & technology can be principal factors that can transform the Philippine economy and its interface with the rest of the world.
format Report
author Mitra, Raja M.
author_facet Mitra, Raja M.
author_sort Mitra, Raja M.
title BPO Sector Growth and Inclusive Development in the Philippines
title_short BPO Sector Growth and Inclusive Development in the Philippines
title_full BPO Sector Growth and Inclusive Development in the Philippines
title_fullStr BPO Sector Growth and Inclusive Development in the Philippines
title_full_unstemmed BPO Sector Growth and Inclusive Development in the Philippines
title_sort bpo sector growth and inclusive development in the philippines
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/715341468295535070/BPO-sector-growth-and-Inclusive-Development-in-the-Philippines
http://hdl.handle.net/10986/27398
_version_ 1764463995431944192
spelling okr-10986-273982021-04-23T14:04:41Z BPO Sector Growth and Inclusive Development in the Philippines Mitra, Raja M. ACCESS TO CAPITAL ANIMATION ATTRIBUTES AUTOMATION BACK-OFFICE BASIC BROAD RANGE BROADBAND BUSINESS ACTIVITY BUSINESS ASSOCIATION BUSINESS DEVELOPMENT BUSINESS MODELS BUSINESS PROCESS BUSINESS PROCESS OUTSOURCING BUSINESS RELATIONS BUSINESS RELATIONSHIPS BUSINESSES BUYER CALL CENTER CALL CENTERS CAPABILITIES CAPACITY BUILDING CAPITAL EXPENDITURE CAPITAL REQUIREMENTS CITIES CIVIC SOCIETY COMMUNICATION SERVICES COMMUNICATION TECHNOLOGY COMMUNICATIONS TECHNOLOGY COMMUNITIES COMPONENTS COMPUTERS COMPUTING CONNECTIVITY CONSTRUCTION CONSULTANCY ACTIVITIES CONSUMER GOODS COPYING CORPORATE GOVERNANCE COUNTRY OF ORIGIN CUSTOMER DEMANDS CUSTOMS DATA ENTRY DATA PRIVACY DATA PROCESSING DATA SOURCES DEVELOPMENT OF INFORMATION DEVELOPMENT OF INFORMATION TECHNOLOGY DEVICES DIGITAL DIGITAL CONTENT DIGITAL SERVICE E-GOVERNANCE E-GOVERNMENT ECONOMIC DEVELOPMENT ECONOMIC DIVERSITY ELECTRICITY ELECTRONIC COMMERCE ELECTRONIC COMMERCE PROMOTION ELECTRONICS ELECTRONICS INDUSTRY ENGINEERING ENGINEERING SERVICES ENGINEERS ENTERTAINMENT EQUIPMENT EQUITY INVESTMENT EXPORT OPPORTUNITIES EXPORT SECTOR FINANCIAL RESOURCES FINANCIAL SERVICES FINANCIAL SUPPORT FOREIGN DIRECT INVESTMENT FOREIGN INVESTMENT FOREIGN TRADE GLOBAL ECONOMY GLOBAL MARKET GLOBALIZATION GOVERNMENT ENTITIES GOVERNMENT SERVICES GROWTH PATH HARDWARE HIGH TECHNOLOGY HOUSING HUMAN CAPITAL HUMAN RESOURCE HUMAN RESOURCES ICT ILLEGAL ACCESS INDUSTRIAL DEVELOPMENT INDUSTRIAL ECONOMIES INDUSTRY ASSOCIATION INFORMATION TECHNOLOGY INFRASTRUCTURE DEVELOPMENT INNOVATION INSTITUTIONAL CAPACITY INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERNATIONAL BUSINESS INTERNATIONAL BUSINESSES INTERNATIONAL COMPETITION INTEROPERABILITY IT SERVICES IT SPENDING KNOWLEDGE ECONOMY LITERACY MANUFACTURING MANUFACTURING INDUSTRY MARKET ECONOMIES MARKET OPPORTUNITIES MARKET SEGMENT MARKET SHARE MARKET SHARES MATERIAL MEDIA MOBILE TELEPHONE MOBILE TELEPHONY NETWORKS NEW TECHNOLOGIES NEW TECHNOLOGY OUTSOURCING PHYSICAL INFRASTRUCTURE POLLUTION PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PROGRAMS PUBLIC UTILITY PURCHASING POWER PURCHASING POWER PARITY RADIO REGULATORY ENVIRONMENT REGULATORY FRAMEWORKS REGULATORY REFORM RESEARCH DESIGN RESULT RESULTS RETAIL TRADE SCIENCE & TECHNOLOGY SILICON SOCIAL DEVELOPMENT SOCIAL SERVICES SOFTWARE & SERVICES SOFTWARE DEVELOPMENT SOFTWARE INDUSTRY SOFTWARE PRODUCTION SOFTWARE PRODUCTS SOFTWARE SERVICE SOFTWARE SERVICES TARGETS TECHNICAL SKILLS TECHNICIANS TECHNOLOGY DEVELOPMENTS TELECOM TELECOM SECTOR TELECOM SERVICES TELECOMMUNICATION TELECOMMUNICATION INFRASTRUCTURE TELECOMMUNICATIONS TELEPHONE TECHNOLOGY TELEPHONY TELEVISION UNIVERSAL ACCESS USES VALUE CHAIN This presentation proposes that BPO and other ICT development have a potential to be a major catalysts for economic growth and socio-economic transformation. It claims that IT-BPO sectors development represents major promises that potentially can transform the Philippine economy and also foster inclusive growth. The presentation postulates that the importance of IT-BPO industry development goes beyond the debate of picking industry winners. It argues that the BPO industry is poised to have a substantive impact on the country and that especially so if there simultaneously is major growth in other ICT sectors and the scale and scope local usage of ICTs. It claims that expanded scale and scope of BPO industry in conjunction with further development of IT services, Telecom and other ICTs industries coupled with the advancement in education, science & technology can be principal factors that can transform the Philippine economy and its interface with the rest of the world. 2017-06-27T20:21:31Z 2017-06-27T20:21:31Z 2011-01-26 Report http://documents.worldbank.org/curated/en/715341468295535070/BPO-sector-growth-and-Inclusive-Development-in-the-Philippines http://hdl.handle.net/10986/27398 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: General Economy, Macroeconomics and Growth Study Economic & Sector Work East Asia and Pacific Philippines