Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects

The social protection (SP) portfolio includes a number of operations that are focused on improving service delivery across a broad range of social services. These service delivery goals are typically oriented to improving access to and quality of s...

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Bibliographic Details
Main Author:	Van Domelen, Julie
Format:	Working Paper
Language:	English en_US
Published:	World Bank, Washington, DC 2017
Subjects:	ACCESS TO SERVICES ACCOUNTABILITY AGED ANNUAL BUDGET ANNUAL TARGETS ASSESSMENT OF PERFORMANCE ASYLUM SEEKERS BASELINE DATA BASIC SERVICES BENEFICIARIES BENEFICIARY BLOCK GRANTS BUDGET ALLOCATION BUDGET EXECUTION BUDGET INFORMATION BUDGET SUPPORT BUDGET SUPPORT OPERATIONS CAPACITY BUILDING CAPACITY INDICATORS CASH TRANSFER CASH TRANSFER PROGRAMS CLINICS COMMUNITY DEVELOPMENT COMMUNITY SERVICES CONDITIONAL CASH DATA COLLECTION DATA COLLECTION PLAN DATA QUALITY DECENTRALIZATION DECENTRALIZATION OF SERVICE DELIVERY DEVELOPMENT OBJECTIVES ECONOMIC GROWTH ECONOMIC INFRASTRUCTURE ECONOMIC OPPORTUNITIES EDUCATION SERVICES EDUCATION SYSTEM ELIGIBILITY CRITERIA EMERGENCY RECOVERY EMERGENCY SERVICES EMERGENCY SITUATIONS ENTITLEMENTS EXPENDITURE EXPENDITURE TRACKING EXPENDITURE TRACKING STUDIES EXPENDITURE TRACKING SURVEYS EXPENDITURES FAMILIES FISCAL RULES FOOD AID FOOD PROGRAMS FORMAL EMPLOYMENT GENDER DIMENSIONS GENERAL PRACTICE GOVERNMENT BUDGET HEALTH CARE HEALTH CENTERS HEALTH EDUCATION HEALTH FACILITIES HEALTH INFORMATION HEALTH SECTOR HEALTH SERVICES HEALTH WORKERS HIV HOSPITALS HOUSEHOLD LEVEL HOUSEHOLD SURVEYS HOUSEHOLD WELFARE HUMAN DEVELOPMENT HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RESOURCES DEVELOPMENT IMPROVING BUDGET PREPARATION INCOME INCOME DISTRIBUTION INCOME SUPPORT INCOME TRANSFERS INFANT NUTRITION INSERVICE TRAINING INSTITUTIONAL CAPACITY INSURANCE POLICIES INTENDED BENEFICIARIES INTERVENTION JOB LOSS JOB TRAINING LABOR LAWS LABOR MARKET PROGRAMS LABOR SUPPLY LEGAL ASSISTANCE LIVING CONDITIONS LIVING STANDARDS LOCAL BUDGETS LOCAL GOVERNMENT BUDGETS LOCAL INFRASTRUCTURE LOCAL PUBLIC GOODS MALNUTRITION MEANS TEST MEANS TESTING MEASURABLE INDICATORS MEDICINES MIGRANTS MIGRATION MORTALITY MUNICIPALITIES NATIONAL BUDGET NATIONAL BUDGET INFORMATION SYSTEM NATIONAL GOVERNMENTS NATIONAL INCOME NATIONAL PLANNING NATIONAL PLANNING OFFICE NATIONAL STATISTICS NATIONAL STATISTICS OFFICES NATURAL DISASTERS NEEDS ASSESSMENT NUTRITION PROGRAM NUTRITIONAL PROGRAMS OUTCOME INDICATOR PARTICIPATORY POVERTY ASSESSMENTS PAYMENT SYSTEM PENSION PENSION SYSTEMS PERFORMANCE AGREEMENTS PERFORMANCE AUDITS PERFORMANCE CRITERIA PERFORMANCE INDICATORS PERFORMANCE INFORMATION POLICY FRAMEWORK POLIO POOR POVERTY REDUCTION POVERTY REDUCTION STRATEGY PRENATAL CARE PRIMARY HEALTH CARE PROGRAM OPERATIONS PROGRAM PERFORMANCE PUBLIC BUDGET PUBLIC BUDGETS PUBLIC EXPENDITURE PUBLIC PROVISION PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SERVICES PUBLIC WORKS QUALITY ASSESSMENTS QUALITY OF SERVICES REFUGEES REGIONAL GOVERNMENTS RESOURCE MANAGEMENT RURAL INFRASTRUCTURE SAFETY NET SAFETY NET OPERATIONS SAFETY NET PROGRAMS SANITATION SAVINGS SAVINGS ACCOUNTS SCHOOL ATTENDANCE SCHOOL COMPLETION SCHOOL ENROLLMENT SECONDARY SCHOOLS SECTORAL BUDGET SECTORAL GOALS SERVICE DELIVERY SERVICE DELIVERY SYSTEM SERVICE FACILITY SERVICE PROVIDER SERVICE QUALITY SEVERANCE PAY SOCIAL DEVELOPMENT SOCIAL FUND SOCIAL FUND PROJECTS SOCIAL INSURANCE SOCIAL OUTCOMES SOCIAL POLICY SOCIAL PROGRAM SOCIAL PROGRAMS SOCIAL PROTECTION SOCIAL SAFETY NETS SOCIAL SECURITY SOCIAL SECURITY SYSTEM SOCIAL SERVICE SOCIAL WELFARE STATE GOVERNMENT SUBSIDIZATION SUSTAINABLE DEVELOPMENT TARGETING TECHNICAL ASSISTANCE TEMPORARY EMPLOYMENT TRANSFER PAYMENTS TRANSPARENCY UNEMPLOYMENT UNEMPLOYMENT INSURANCE VACCINATION VULNERABLE GROUPS WATER SUPPLY WELFARE INDICATORS WELLNESS WORKS PROGRAM
Online Access:	http://documents.worldbank.org/curated/en/209061468331847411/Results-readiness-in-social-protection-and-labor-operations-technical-guidance-notes-for-social-service-delivery-projects http://hdl.handle.net/10986/27371

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Summary:	The social protection (SP) portfolio includes a number of operations that are focused on improving service delivery across a broad range of social services. These service delivery goals are typically oriented to improving access to and quality of social services, usually as part of broader government reform and decentralization strategies. There is one case of this type of a project in an emergency context, ensuring access to basic services as an important complement to a safety net strategy. There are other complementarities between safety nets and service delivery projects, for example many safety net programs like Conditional Cash Transfers (CCTs) rely on the basic functioning of health and education services in the vicinity of program beneficiaries. The cohort includes 12 social service delivery-oriented SP projects representing about 15 percent of the cohort with an average of 2 operations approved per year in the period FY05-09. Despite the relatively lower frequency of this type of SP operation, there was broad regional representation with 5 in AFR, 4 in Latin America and Caribbean (LAC) and one each in Middle East and North Africa (MENA), South Asia Region (SAR) and Europe and Central Asia (ECA). The group is evenly divided between policy-based and investment lending, with six policy-based Development Policy Loan (DPL) and Private Sector Committee (PSC) projects, four specific investment projects, one technical assistance, and one emergency recovery project. The prominence of DPLs underscores the policy type of objectives often found in these projects. The DPLs range from PRSCs and DPLs with broader country focus, like Madagascar and Niger, to DPLs more narrowly focused on social services, as is the case of a series of DPLs in Peru. Investment lending ranges from stabilization of social services in response to crisis in the West Bank and Gaza, to longer-term institutional objectives of decentralizing social service delivery and financing in Serbia and Ethiopia. In terms of institutional objectives, these projects most typically focus on sector institutions and decentralization strategies. There is less of a focus on the community level than on sub-national government roles and responsibilities.

Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects

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