Results Readiness in Social Protection and Labor Operations

The main focus of the social protection and labor portfolio is on strengthening client's institutional capacity in the design and implementation of programs, but projects are not well equipped to track progress in this area. Correspondingly, t...

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Main Authors: Rawlings, Laura, Honorati, Maddalena, Rubio, Gloria, Van Domelen, Julie
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
CAS
ICR
NGO
SSN
Online Access:http://documents.worldbank.org/curated/en/514501468151495442/Results-readiness-in-social-protection-and-labor-operations
http://hdl.handle.net/10986/27345
id okr-10986-27345
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO EDUCATION
ACCESS TO SERVICES
ADMINISTRATIVE DATA
AUDITS
BASELINE DATA
BENEFICIARIES
BENEFICIARY
BENEFICIARY ASSESSMENTS
CAPACITY BUILDING
CAS
CASH TRANSFER PROGRAMS
CASH TRANSFERS
CITIZEN REPORT CARDS
COMMUNES
COMMUNITIES
COMMUNITY EMPOWERMENT
COMMUNITY MONITORING
CONDITIONAL CASH
CONDITIONAL CASH TRANSFER
CORRUPTION
COUNTERFACTUAL
CUSTOMIZATION
DATA COLLECTION
DATA COLLECTION INSTRUMENTS
DATA REQUIREMENTS
DATA SOURCES
DESCRIPTION
DESIGN STAGE
DEVELOPMENT OBJECTIVES
DEVELOPMENT POLICY
DEVELOPMENT STRATEGIES
E READINESS
E-MAIL
ECONOMIC CRISIS
ECONOMIC EFFICIENCY
EMERGENCY RECOVERY
EMERGENCY RECOVERY LOANS
EMERGENCY SERVICES
EMERGENCY SITUATIONS
ERROR CONTROL
EVALUATION SYSTEMS
FAMILY ALLOWANCES
FINANCIAL MANAGEMENT
FLEXIBILITY
FRAUD
GENDER
GEOGRAPHICAL AREA
GLOBAL KNOWLEDGE
GOVERNMENT CAPACITY
HEALTH CENTERS
HOUSEHOLD LEVEL
HOUSEHOLD SURVEYS
HOUSEHOLDS
HUMAN DEVELOPMENT
ICR
IMPACT EVALUATION
IMPACT EVALUATIONS
IMPLEMENTATION CAPACITY
INCOME
INCOME SUPPORT
INCOME TRANSFER
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION SYSTEMS
INSTITUTION
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL CAPACITY
INSURANCE POLICIES
INTERMEDIATE INDICATORS
INTERNATIONAL LAW
INVENTORY
JOB TRAINING
KNOWLEDGE BASE
KNOWLEDGE SHARING
LABOR LAWS
LABOR MARKET
LABOR MARKET PROGRAMS
LABOR MARKETS
LABOR SUPPLY
M & E
M & E ARRANGEMENTS
M&E ACTIVITIES
M&E APPROACH
M&E ARRANGEMENTS
M&E CAPACITY
M&E SYSTEMS
M&E TOOLS
MANAGEMENT SYSTEMS
MEANS TESTING
MOBILITY
MONITORING TOOLS
NATIONAL CAPACITY
NATIONAL HOUSEHOLD SURVEY
NATIONAL HOUSEHOLD SURVEYS
NATIONAL TRAINING
NATURAL DISASTERS
NEXT GENERATION
NGO
NONGOVERNMENTAL ORGANIZATIONS
OUTCOME INDICATORS
OUTPUT INDICATORS
PARTICIPATORY M&E
PARTICIPATORY MONITORING
PAYMENT SYSTEMS
PENSION
PENSIONS
PEOPLE WITH DISABILITIES
PERFORMANCE INDICATOR
PERFORMANCE INDICATORS
PERFORMANCE MONITORING
POLICY IMPACT
POLICY REFORM
POOR
POVERTY REDUCTION
POVERTY REDUCTION SUPPORT
POVERTY REDUCTION SUPPORT CREDIT
PROCUREMENT
PROCUREMENT PROCESS
PRODUCTIVITY
PROGRAM IMPLEMENTATION
PROGRAMS
PROJECT MANAGEMENT
PUBLIC EXPENDITURE
PUBLIC PROVISION
PUBLIC SECTOR
PUBLIC SERVICES
PUBLIC WORKS
QUALITY OF SERVICE
QUALITY OF SERVICES
REGISTRIES
REGISTRY
RESOURCE ALLOCATION
RESULT
RESULTS
SAFETY
SAVINGS
SAVINGS ACCOUNTS
SERVICE DELIVERY
SEVERANCE PAY
SOCIAL ACCOUNTABILITY
SOCIAL ACTION
SOCIAL ACTION FUND
SOCIAL FUND
SOCIAL FUNDS
SOCIAL INSURANCE
SOCIAL POLICY
SOCIAL PROTECTION
SOCIAL SAFETY NET
SOCIAL SAFETY NETS
SOCIAL SECURITY
SOCIAL SECURITY SYSTEM
SOCIAL SERVICE
SSN
STATISTICAL ANALYSIS
STRUCTURAL ADJUSTMENT
SUPERVISION
TARGETING
TARGETS
TECHNICAL ASSISTANCE
TECHNOLOGICAL INNOVATION
TELEPHONE
TEMPORARY EMPLOYMENT
TIME FRAMES
TRACER STUDIES
TRANSFER PROGRAMS
TRANSPARENCY
UNEMPLOYMENT
UNEMPLOYMENT INSURANCE
USES
VERIFICATION
VILLAGES
VULNERABLE GROUPS
VULNERABLE POPULATIONS
WELFARE INDICATORS
WORK HISTORIES
YOUTH
spellingShingle ACCESS TO EDUCATION
ACCESS TO SERVICES
ADMINISTRATIVE DATA
AUDITS
BASELINE DATA
BENEFICIARIES
BENEFICIARY
BENEFICIARY ASSESSMENTS
CAPACITY BUILDING
CAS
CASH TRANSFER PROGRAMS
CASH TRANSFERS
CITIZEN REPORT CARDS
COMMUNES
COMMUNITIES
COMMUNITY EMPOWERMENT
COMMUNITY MONITORING
CONDITIONAL CASH
CONDITIONAL CASH TRANSFER
CORRUPTION
COUNTERFACTUAL
CUSTOMIZATION
DATA COLLECTION
DATA COLLECTION INSTRUMENTS
DATA REQUIREMENTS
DATA SOURCES
DESCRIPTION
DESIGN STAGE
DEVELOPMENT OBJECTIVES
DEVELOPMENT POLICY
DEVELOPMENT STRATEGIES
E READINESS
E-MAIL
ECONOMIC CRISIS
ECONOMIC EFFICIENCY
EMERGENCY RECOVERY
EMERGENCY RECOVERY LOANS
EMERGENCY SERVICES
EMERGENCY SITUATIONS
ERROR CONTROL
EVALUATION SYSTEMS
FAMILY ALLOWANCES
FINANCIAL MANAGEMENT
FLEXIBILITY
FRAUD
GENDER
GEOGRAPHICAL AREA
GLOBAL KNOWLEDGE
GOVERNMENT CAPACITY
HEALTH CENTERS
HOUSEHOLD LEVEL
HOUSEHOLD SURVEYS
HOUSEHOLDS
HUMAN DEVELOPMENT
ICR
IMPACT EVALUATION
IMPACT EVALUATIONS
IMPLEMENTATION CAPACITY
INCOME
INCOME SUPPORT
INCOME TRANSFER
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION SYSTEMS
INSTITUTION
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL CAPACITY
INSURANCE POLICIES
INTERMEDIATE INDICATORS
INTERNATIONAL LAW
INVENTORY
JOB TRAINING
KNOWLEDGE BASE
KNOWLEDGE SHARING
LABOR LAWS
LABOR MARKET
LABOR MARKET PROGRAMS
LABOR MARKETS
LABOR SUPPLY
M & E
M & E ARRANGEMENTS
M&E ACTIVITIES
M&E APPROACH
M&E ARRANGEMENTS
M&E CAPACITY
M&E SYSTEMS
M&E TOOLS
MANAGEMENT SYSTEMS
MEANS TESTING
MOBILITY
MONITORING TOOLS
NATIONAL CAPACITY
NATIONAL HOUSEHOLD SURVEY
NATIONAL HOUSEHOLD SURVEYS
NATIONAL TRAINING
NATURAL DISASTERS
NEXT GENERATION
NGO
NONGOVERNMENTAL ORGANIZATIONS
OUTCOME INDICATORS
OUTPUT INDICATORS
PARTICIPATORY M&E
PARTICIPATORY MONITORING
PAYMENT SYSTEMS
PENSION
PENSIONS
PEOPLE WITH DISABILITIES
PERFORMANCE INDICATOR
PERFORMANCE INDICATORS
PERFORMANCE MONITORING
POLICY IMPACT
POLICY REFORM
POOR
POVERTY REDUCTION
POVERTY REDUCTION SUPPORT
POVERTY REDUCTION SUPPORT CREDIT
PROCUREMENT
PROCUREMENT PROCESS
PRODUCTIVITY
PROGRAM IMPLEMENTATION
PROGRAMS
PROJECT MANAGEMENT
PUBLIC EXPENDITURE
PUBLIC PROVISION
PUBLIC SECTOR
PUBLIC SERVICES
PUBLIC WORKS
QUALITY OF SERVICE
QUALITY OF SERVICES
REGISTRIES
REGISTRY
RESOURCE ALLOCATION
RESULT
RESULTS
SAFETY
SAVINGS
SAVINGS ACCOUNTS
SERVICE DELIVERY
SEVERANCE PAY
SOCIAL ACCOUNTABILITY
SOCIAL ACTION
SOCIAL ACTION FUND
SOCIAL FUND
SOCIAL FUNDS
SOCIAL INSURANCE
SOCIAL POLICY
SOCIAL PROTECTION
SOCIAL SAFETY NET
SOCIAL SAFETY NETS
SOCIAL SECURITY
SOCIAL SECURITY SYSTEM
SOCIAL SERVICE
SSN
STATISTICAL ANALYSIS
STRUCTURAL ADJUSTMENT
SUPERVISION
TARGETING
TARGETS
TECHNICAL ASSISTANCE
TECHNOLOGICAL INNOVATION
TELEPHONE
TEMPORARY EMPLOYMENT
TIME FRAMES
TRACER STUDIES
TRANSFER PROGRAMS
TRANSPARENCY
UNEMPLOYMENT
UNEMPLOYMENT INSURANCE
USES
VERIFICATION
VILLAGES
VULNERABLE GROUPS
VULNERABLE POPULATIONS
WELFARE INDICATORS
WORK HISTORIES
YOUTH
Rawlings, Laura
Honorati, Maddalena
Rubio, Gloria
Van Domelen, Julie
Results Readiness in Social Protection and Labor Operations
relation SP Discussion Paper;No. 1107
description The main focus of the social protection and labor portfolio is on strengthening client's institutional capacity in the design and implementation of programs, but projects are not well equipped to track progress in this area. Correspondingly, there is a need to strengthen approaches to measuring and monitoring a 'missing middle' of service delivery, precisely those areas for which counterpart institutions are responsible during the course of a project. In particular, better measures of the primary functions of social protection and labor agencies are needed, such as identifying and enrolling beneficiaries, targeting, payment systems, fraud and error control, performance monitoring of service delivery providers, responsiveness to citizens, transparency, efficiency, management information systems and monitoring and evaluation systems. New World Bank initiatives particularly standard core indicators by sector and the introduction of results based investment lending call for substantial improvements in the use of monitoring and evaluation (M&E). Impact evaluations are included in about half of projects and should continue to be used selectively and strategically, particularly when the program is innovative, replicable and/ or scalable to reach a broader set of beneficiaries, addresses a knowledge gap and is likely to have a substantial policy impact. Structuring evaluations around core themes with common outcome measures is fundamental to building a global knowledge base on development effectiveness.
format Working Paper
author Rawlings, Laura
Honorati, Maddalena
Rubio, Gloria
Van Domelen, Julie
author_facet Rawlings, Laura
Honorati, Maddalena
Rubio, Gloria
Van Domelen, Julie
author_sort Rawlings, Laura
title Results Readiness in Social Protection and Labor Operations
title_short Results Readiness in Social Protection and Labor Operations
title_full Results Readiness in Social Protection and Labor Operations
title_fullStr Results Readiness in Social Protection and Labor Operations
title_full_unstemmed Results Readiness in Social Protection and Labor Operations
title_sort results readiness in social protection and labor operations
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/514501468151495442/Results-readiness-in-social-protection-and-labor-operations
http://hdl.handle.net/10986/27345
_version_ 1764464190325522432
spelling okr-10986-273452021-04-23T14:04:41Z Results Readiness in Social Protection and Labor Operations Rawlings, Laura Honorati, Maddalena Rubio, Gloria Van Domelen, Julie ACCESS TO EDUCATION ACCESS TO SERVICES ADMINISTRATIVE DATA AUDITS BASELINE DATA BENEFICIARIES BENEFICIARY BENEFICIARY ASSESSMENTS CAPACITY BUILDING CAS CASH TRANSFER PROGRAMS CASH TRANSFERS CITIZEN REPORT CARDS COMMUNES COMMUNITIES COMMUNITY EMPOWERMENT COMMUNITY MONITORING CONDITIONAL CASH CONDITIONAL CASH TRANSFER CORRUPTION COUNTERFACTUAL CUSTOMIZATION DATA COLLECTION DATA COLLECTION INSTRUMENTS DATA REQUIREMENTS DATA SOURCES DESCRIPTION DESIGN STAGE DEVELOPMENT OBJECTIVES DEVELOPMENT POLICY DEVELOPMENT STRATEGIES E READINESS E-MAIL ECONOMIC CRISIS ECONOMIC EFFICIENCY EMERGENCY RECOVERY EMERGENCY RECOVERY LOANS EMERGENCY SERVICES EMERGENCY SITUATIONS ERROR CONTROL EVALUATION SYSTEMS FAMILY ALLOWANCES FINANCIAL MANAGEMENT FLEXIBILITY FRAUD GENDER GEOGRAPHICAL AREA GLOBAL KNOWLEDGE GOVERNMENT CAPACITY HEALTH CENTERS HOUSEHOLD LEVEL HOUSEHOLD SURVEYS HOUSEHOLDS HUMAN DEVELOPMENT ICR IMPACT EVALUATION IMPACT EVALUATIONS IMPLEMENTATION CAPACITY INCOME INCOME SUPPORT INCOME TRANSFER INFORMATION SHARING INFORMATION SYSTEM INFORMATION SYSTEMS INSTITUTION INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CAPACITY INSURANCE POLICIES INTERMEDIATE INDICATORS INTERNATIONAL LAW INVENTORY JOB TRAINING KNOWLEDGE BASE KNOWLEDGE SHARING LABOR LAWS LABOR MARKET LABOR MARKET PROGRAMS LABOR MARKETS LABOR SUPPLY M & E M & E ARRANGEMENTS M&E ACTIVITIES M&E APPROACH M&E ARRANGEMENTS M&E CAPACITY M&E SYSTEMS M&E TOOLS MANAGEMENT SYSTEMS MEANS TESTING MOBILITY MONITORING TOOLS NATIONAL CAPACITY NATIONAL HOUSEHOLD SURVEY NATIONAL HOUSEHOLD SURVEYS NATIONAL TRAINING NATURAL DISASTERS NEXT GENERATION NGO NONGOVERNMENTAL ORGANIZATIONS OUTCOME INDICATORS OUTPUT INDICATORS PARTICIPATORY M&E PARTICIPATORY MONITORING PAYMENT SYSTEMS PENSION PENSIONS PEOPLE WITH DISABILITIES PERFORMANCE INDICATOR PERFORMANCE INDICATORS PERFORMANCE MONITORING POLICY IMPACT POLICY REFORM POOR POVERTY REDUCTION POVERTY REDUCTION SUPPORT POVERTY REDUCTION SUPPORT CREDIT PROCUREMENT PROCUREMENT PROCESS PRODUCTIVITY PROGRAM IMPLEMENTATION PROGRAMS PROJECT MANAGEMENT PUBLIC EXPENDITURE PUBLIC PROVISION PUBLIC SECTOR PUBLIC SERVICES PUBLIC WORKS QUALITY OF SERVICE QUALITY OF SERVICES REGISTRIES REGISTRY RESOURCE ALLOCATION RESULT RESULTS SAFETY SAVINGS SAVINGS ACCOUNTS SERVICE DELIVERY SEVERANCE PAY SOCIAL ACCOUNTABILITY SOCIAL ACTION SOCIAL ACTION FUND SOCIAL FUND SOCIAL FUNDS SOCIAL INSURANCE SOCIAL POLICY SOCIAL PROTECTION SOCIAL SAFETY NET SOCIAL SAFETY NETS SOCIAL SECURITY SOCIAL SECURITY SYSTEM SOCIAL SERVICE SSN STATISTICAL ANALYSIS STRUCTURAL ADJUSTMENT SUPERVISION TARGETING TARGETS TECHNICAL ASSISTANCE TECHNOLOGICAL INNOVATION TELEPHONE TEMPORARY EMPLOYMENT TIME FRAMES TRACER STUDIES TRANSFER PROGRAMS TRANSPARENCY UNEMPLOYMENT UNEMPLOYMENT INSURANCE USES VERIFICATION VILLAGES VULNERABLE GROUPS VULNERABLE POPULATIONS WELFARE INDICATORS WORK HISTORIES YOUTH The main focus of the social protection and labor portfolio is on strengthening client's institutional capacity in the design and implementation of programs, but projects are not well equipped to track progress in this area. Correspondingly, there is a need to strengthen approaches to measuring and monitoring a 'missing middle' of service delivery, precisely those areas for which counterpart institutions are responsible during the course of a project. In particular, better measures of the primary functions of social protection and labor agencies are needed, such as identifying and enrolling beneficiaries, targeting, payment systems, fraud and error control, performance monitoring of service delivery providers, responsiveness to citizens, transparency, efficiency, management information systems and monitoring and evaluation systems. New World Bank initiatives particularly standard core indicators by sector and the introduction of results based investment lending call for substantial improvements in the use of monitoring and evaluation (M&E). Impact evaluations are included in about half of projects and should continue to be used selectively and strategically, particularly when the program is innovative, replicable and/ or scalable to reach a broader set of beneficiaries, addresses a knowledge gap and is likely to have a substantial policy impact. Structuring evaluations around core themes with common outcome measures is fundamental to building a global knowledge base on development effectiveness. 2017-06-27T16:36:41Z 2017-06-27T16:36:41Z 2011-02 Working Paper http://documents.worldbank.org/curated/en/514501468151495442/Results-readiness-in-social-protection-and-labor-operations http://hdl.handle.net/10986/27345 English en_US SP Discussion Paper;No. 1107 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research