Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices

The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical...

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Main Author: World Bank
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://documents.worldbank.org/curated/en/968381483672767787/Comparison-with-good-practices
http://hdl.handle.net/10986/25888
id okr-10986-25888
recordtype oai_dc
spelling okr-10986-258882021-04-23T14:04:32Z Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices World Bank financial literacy financial consumer protection regulation banking credit reporting non-bank financial institutions The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical assistance in the field of financial consumer protection made by the central bank, the Banco de Moçambique (BdM), in November 2011. As agreed with the BdM, the assessment has focused on bank and non-bank entities within Mozambique’s financial sector that provide financial products and services to consumers, including microfinance, with a particular focus on credit reporting and on financial awareness. Volume one summarizes the key findings and recommendations of the review and volume two presents a detailed assessment of each financial segment compared to the good practices. Volume two also includes annexes that analyze and provide more detailed recommendations on credit reporting and financial education, and a description of the overall legal and institutional frameworks for financial consumer protection in Mozambique. The key findings and recommendations presented in this report cover six areas: institutional arrangements, legal and regulatory framework, disclosure, business practices, dispute resolution mechanisms, and financial education. 2017-01-23T18:22:24Z 2017-01-23T18:22:24Z 2012-12 Report http://documents.worldbank.org/curated/en/968381483672767787/Comparison-with-good-practices http://hdl.handle.net/10986/25888 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Financial Accountability Study Economic & Sector Work Africa Mozambique
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic financial literacy
financial consumer protection
regulation
banking
credit reporting
non-bank financial institutions
spellingShingle financial literacy
financial consumer protection
regulation
banking
credit reporting
non-bank financial institutions
World Bank
Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
geographic_facet Africa
Mozambique
description The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical assistance in the field of financial consumer protection made by the central bank, the Banco de Moçambique (BdM), in November 2011. As agreed with the BdM, the assessment has focused on bank and non-bank entities within Mozambique’s financial sector that provide financial products and services to consumers, including microfinance, with a particular focus on credit reporting and on financial awareness. Volume one summarizes the key findings and recommendations of the review and volume two presents a detailed assessment of each financial segment compared to the good practices. Volume two also includes annexes that analyze and provide more detailed recommendations on credit reporting and financial education, and a description of the overall legal and institutional frameworks for financial consumer protection in Mozambique. The key findings and recommendations presented in this report cover six areas: institutional arrangements, legal and regulatory framework, disclosure, business practices, dispute resolution mechanisms, and financial education.
format Report
author World Bank
author_facet World Bank
author_sort World Bank
title Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_short Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_full Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_fullStr Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_full_unstemmed Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_sort mozambique diagnostic review of consumer protection and financial literacy : volume 2. comparison with good practices
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/968381483672767787/Comparison-with-good-practices
http://hdl.handle.net/10986/25888
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