Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India
Satara District Council has an average budget of roughly US$30 million/1,410 million Indian rupees to provide health, nutrition, drinking water, sanitation, and education infrastructure services to its citizens. While social and economic indexes in...
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| Format: | Brief |
| Language: | English en_US |
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World Bank, Washington, DC
2016
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| Online Access: | http://documents.worldbank.org/curated/en/2009/11/16203395/impact-social-accountability-mechanisms-achieving-service-delivery-health-development-outcomes-satara-district-maharashtra-india http://hdl.handle.net/10986/25026 |
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okr-10986-250262021-04-23T14:04:28Z Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India Patel, Darshana Shah, Parmesh Islam, Moutushi Agarwal, Sanjay ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEMS ACTIVE PARTICIPATION ANTENATAL CARE ASSETS AUDITING BASIC SERVICES BLINDNESS BREASTFEEDING CHANNELS OF COMMUNICATION CHILD DEVELOPMENT CHILD DISEASES CHILD NUTRITION CIVIC ENGAGEMENT CLEANLINESS COLLABORATION COMMUNITIES COMMUNITY GROUPS COMMUNITY HEALTH COMMUNITY MEMBERS COMMUNITY ORGANIZATIONS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS DECISION MAKING DELIVERY OF SERVICES DIETS DISTRICT COUNCIL DISTRICTS EDUCATION SERVICE DELIVERY EXERCISES FACILITATORS FAMILIES FAMILY PLANNING FINANCIAL MANAGEMENT FOCUS GROUP FOCUS GROUP DISCUSSIONS GOVERNMENT DEPARTMENTS GOVERNMENT OFFICIALS HEALTH INDICATORS HEALTH OUTCOMES HEALTH SERVICES HOMES HOSPITALS HOUSEHOLDS HYGIENE IMMUNIZATION INFANT MORTALITY INFANT MORTALITY RATE INITIATIVE INSTITUTIONAL CHANGE INSTITUTIONALIZATION INTERFACE MEETINGS INTERVENTION INTERVENTIONS IRON LEADERSHIP LOCAL GOVERNMENT MORTALITY NUTRITION NUTRITIONAL STATUS PARTICIPATION OF WOMEN PARTICIPATORY PROCESS PERFORMANCE MONITORING PERSONAL HYGIENE PREGNANCY PREGNANT WOMEN PRIMARY HEALTH CARE PROBLEM SOLVING PROJECT IMPLEMENTATION PUBLIC ACCOUNTABILITY PUBLIC HEALTH QUALITY CONTROL SERVICE DELIVERY SERVICE PROVIDERS SERVICE QUALITY SHOPS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY MECHANISM SOCIAL ACCOUNTABILITY MECHANISMS SOCIAL ACCOUNTABILITY PROCESS SOCIAL DEVELOPMENT TRAININGS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGE MEETINGS VILLAGES WASTE WEAK ACCOUNTABILITY WORKERS YOUTH Satara District Council has an average budget of roughly US$30 million/1,410 million Indian rupees to provide health, nutrition, drinking water, sanitation, and education infrastructure services to its citizens. While social and economic indexes indicate that Satara is one of the better-developed districts in Maharashtra, it still falls short in attaining expected service delivery outcomes. Irregular health services and suboptimal health outcomes such as malnourishment, unsafe drinking water, and lack of sanitation remained major challenges in the district because of the absence of community participation in planning and poor accountability on the part of public functionaries. The overall objective of this accountability intervention was to improve development outcomes by strengthening the delivery of services by key government departments and programs. The micro-planning (MP) aspect of the process allowed communities to set collective priorities and decide on investments while the community scorecards (CSC) part allowed regular monitoring, feedback, and dialogue between service users and providers. 2016-09-08T18:10:34Z 2016-09-08T18:10:34Z 2009-11 Brief http://documents.worldbank.org/curated/en/2009/11/16203395/impact-social-accountability-mechanisms-achieving-service-delivery-health-development-outcomes-satara-district-maharashtra-india http://hdl.handle.net/10986/25026 English en_US Social Accountability Series;No. 6 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Brief South Asia India |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEMS ACTIVE PARTICIPATION ANTENATAL CARE ASSETS AUDITING BASIC SERVICES BLINDNESS BREASTFEEDING CHANNELS OF COMMUNICATION CHILD DEVELOPMENT CHILD DISEASES CHILD NUTRITION CIVIC ENGAGEMENT CLEANLINESS COLLABORATION COMMUNITIES COMMUNITY GROUPS COMMUNITY HEALTH COMMUNITY MEMBERS COMMUNITY ORGANIZATIONS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS DECISION MAKING DELIVERY OF SERVICES DIETS DISTRICT COUNCIL DISTRICTS EDUCATION SERVICE DELIVERY EXERCISES FACILITATORS FAMILIES FAMILY PLANNING FINANCIAL MANAGEMENT FOCUS GROUP FOCUS GROUP DISCUSSIONS GOVERNMENT DEPARTMENTS GOVERNMENT OFFICIALS HEALTH INDICATORS HEALTH OUTCOMES HEALTH SERVICES HOMES HOSPITALS HOUSEHOLDS HYGIENE IMMUNIZATION INFANT MORTALITY INFANT MORTALITY RATE INITIATIVE INSTITUTIONAL CHANGE INSTITUTIONALIZATION INTERFACE MEETINGS INTERVENTION INTERVENTIONS IRON LEADERSHIP LOCAL GOVERNMENT MORTALITY NUTRITION NUTRITIONAL STATUS PARTICIPATION OF WOMEN PARTICIPATORY PROCESS PERFORMANCE MONITORING PERSONAL HYGIENE PREGNANCY PREGNANT WOMEN PRIMARY HEALTH CARE PROBLEM SOLVING PROJECT IMPLEMENTATION PUBLIC ACCOUNTABILITY PUBLIC HEALTH QUALITY CONTROL SERVICE DELIVERY SERVICE PROVIDERS SERVICE QUALITY SHOPS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY MECHANISM SOCIAL ACCOUNTABILITY MECHANISMS SOCIAL ACCOUNTABILITY PROCESS SOCIAL DEVELOPMENT TRAININGS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGE MEETINGS VILLAGES WASTE WEAK ACCOUNTABILITY WORKERS YOUTH |
| spellingShingle |
ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEMS ACTIVE PARTICIPATION ANTENATAL CARE ASSETS AUDITING BASIC SERVICES BLINDNESS BREASTFEEDING CHANNELS OF COMMUNICATION CHILD DEVELOPMENT CHILD DISEASES CHILD NUTRITION CIVIC ENGAGEMENT CLEANLINESS COLLABORATION COMMUNITIES COMMUNITY GROUPS COMMUNITY HEALTH COMMUNITY MEMBERS COMMUNITY ORGANIZATIONS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS DECISION MAKING DELIVERY OF SERVICES DIETS DISTRICT COUNCIL DISTRICTS EDUCATION SERVICE DELIVERY EXERCISES FACILITATORS FAMILIES FAMILY PLANNING FINANCIAL MANAGEMENT FOCUS GROUP FOCUS GROUP DISCUSSIONS GOVERNMENT DEPARTMENTS GOVERNMENT OFFICIALS HEALTH INDICATORS HEALTH OUTCOMES HEALTH SERVICES HOMES HOSPITALS HOUSEHOLDS HYGIENE IMMUNIZATION INFANT MORTALITY INFANT MORTALITY RATE INITIATIVE INSTITUTIONAL CHANGE INSTITUTIONALIZATION INTERFACE MEETINGS INTERVENTION INTERVENTIONS IRON LEADERSHIP LOCAL GOVERNMENT MORTALITY NUTRITION NUTRITIONAL STATUS PARTICIPATION OF WOMEN PARTICIPATORY PROCESS PERFORMANCE MONITORING PERSONAL HYGIENE PREGNANCY PREGNANT WOMEN PRIMARY HEALTH CARE PROBLEM SOLVING PROJECT IMPLEMENTATION PUBLIC ACCOUNTABILITY PUBLIC HEALTH QUALITY CONTROL SERVICE DELIVERY SERVICE PROVIDERS SERVICE QUALITY SHOPS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY MECHANISM SOCIAL ACCOUNTABILITY MECHANISMS SOCIAL ACCOUNTABILITY PROCESS SOCIAL DEVELOPMENT TRAININGS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGE MEETINGS VILLAGES WASTE WEAK ACCOUNTABILITY WORKERS YOUTH Patel, Darshana Shah, Parmesh Islam, Moutushi Agarwal, Sanjay Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| geographic_facet |
South Asia India |
| relation |
Social Accountability Series;No. 6 |
| description |
Satara District Council has an average
budget of roughly US$30 million/1,410 million Indian rupees
to provide health, nutrition, drinking water, sanitation,
and education infrastructure services to its citizens. While
social and economic indexes indicate that Satara is one of
the better-developed districts in Maharashtra, it still
falls short in attaining expected service delivery outcomes.
Irregular health services and suboptimal health outcomes
such as malnourishment, unsafe drinking water, and lack of
sanitation remained major challenges in the district because
of the absence of community participation in planning and
poor accountability on the part of public functionaries. The
overall objective of this accountability intervention was to
improve development outcomes by strengthening the delivery
of services by key government departments and programs. The
micro-planning (MP) aspect of the process allowed
communities to set collective priorities and decide on
investments while the community scorecards (CSC) part
allowed regular monitoring, feedback, and dialogue between
service users and providers. |
| format |
Brief |
| author |
Patel, Darshana Shah, Parmesh Islam, Moutushi Agarwal, Sanjay |
| author_facet |
Patel, Darshana Shah, Parmesh Islam, Moutushi Agarwal, Sanjay |
| author_sort |
Patel, Darshana |
| title |
Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| title_short |
Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| title_full |
Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| title_fullStr |
Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| title_full_unstemmed |
Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India |
| title_sort |
impact of social accountability mechanisms on achieving service delivery and health development outcomes in satara district, maharashtra, india |
| publisher |
World Bank, Washington, DC |
| publishDate |
2016 |
| url |
http://documents.worldbank.org/curated/en/2009/11/16203395/impact-social-accountability-mechanisms-achieving-service-delivery-health-development-outcomes-satara-district-maharashtra-india http://hdl.handle.net/10986/25026 |
| _version_ |
1764458188787154944 |