Digital Government 2020 : Prospects for Russia
Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At...
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| Format: | Report |
| Language: | English en_US |
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World Bank, Washington, DC
2016
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| Online Access: | http://documents.worldbank.org/curated/en/2016/05/26367056/digital-government-2020-prospects-russia http://hdl.handle.net/10986/24402 |
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okr-10986-24402 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
E- GOVERNMENT SERVICES ELECTRONIC RECORDS GOVERNMENT LEADERSHIP SERVICES TO CITIZENS DIGITAL FORMAT INTERNET SERVICES TECHNOLOGY ARCHITECTURE ONLINE GOVERNMENT SERVICES POLITICAL WILL MUNICIPAL SERVICES INFORMATION TECHNOLOGY ONLINE SERVICE FACE-TO-FACE MEETINGS E-GOVERNMENT SYSTEMS E-COMMERCE E-GOVERNMENT PROJECTS E-GOV PUBLIC SECTOR GOVERNMENT GOVERNMENT EFFICIENCY USE OF INFORMATION HORIZONTAL INTEGRATION LOCAL GOVERNMENTS INFORMATION PUBLIC SERVICES COMMUNITY CENTERS KIOSKS PUBLIC INFRASTRUCTURE GOVERNMENT EXPERTS TECHNICAL SKILLS INFORMATION TECHNOLOGIES E-GOVERNMENT INDEX E-SERVICES ADMINISTRATIVE TASKS E-GOVERNMENT E-LEADERS CALL CENTERS GOVERNMENT TRANSACTIONS E-SERVICES DEVELOPMENT MOBILE TELEPHONES GOVERNMENT POLICY TELECOMMUNICATIONS ELECTRONIC FORMS INFORMATION SERVICES CIVIL SOCIETY SERVICE POINTS GOVERNMENTAL ORGANIZATIONS NUMBER OF VISITS E-LEADERSHIP E-GOVERNMENT INITIATIVES LOCAL GOVERNMENT SERVICE PROVISION DIGITAL TECHNOLOGIES EFFECTIVE LEADERSHIP SECURE ACCESS DIGITAL SERVICES SERVICE DELIVERY E- GOVERNMENT ELECTRONIC DELIVERY GOVERNMENT DEPARTMENTS LEGAL FRAMEWORK ONLINE SERVICES GOVERNMENT PORTALS DIGITAL DIVIDE ACCESS TO INFORMATION GOVERNMENT SERVICES STRATEGIC PARTNERSHIPS PUBLIC SERVANTS NATIONAL SECURITY PUBLIC ORGANIZATIONS ELECTIONS TRANSACTIONAL SERVICES E-READINESS MUNICIPAL GOVERNMENT POLICY DEVELOPMENT E-GOVERNMENT DEVELOPMENTS DIGITAL GOVERNMENT POLICIES TRANSPARENCY ELECTRONIC COMMUNICATIONS DIGITAL GOVERNMENT OPEN GOVERNMENT TRADITIONAL METHODS ELECTRONIC SERVICES E-ADMINISTRATION GOVERNMENT EMPLOYEES GOVERNMENT LEADERS KNOWLEDGE ECONOMY CITIZEN EXPECTATIONS DECISION MAKING INFORMATION EXCHANGE ELECTRONIC FORM ELECTRONIC DOCUMENTS PRIVATE SECTOR ONLINE TRANSACTIONS E-GOVERNMENT SERVICES GOVERNMENT BODIES ACCESS TO GOVERNMENT SERVICES E-GOVERNMENT PROGRAMS GOVERNMENT SERVICE DELIVERY ONLINE ACCESS POLITICAL CHANGE GOVERNMENT AGENCIES REGISTRATION SYSTEM TECHNOLOGY INFRASTRUCTURE E-GOVERNMENT INFRASTRUCTURE HUMAN RESOURCES PRIVATE NETWORKS ELECTRONIC PAYMENT PUBLIC ADMINISTRATION PUBLIC SERVANT ADMINISTRATIVE PROCESSES E-GOVERNANCE INFORMATION POLICY GOVERNMENT DATA INTELLECTUAL PROPERTY GOVERNMENT INFORMATION E-GOVERNMENT SERVICE INFORMATION SOCIETY TECHNOLOGIES AUTHENTICATION SERVICE PROVIDERS PUBLIC SERVICE DELIVERY |
| spellingShingle |
E- GOVERNMENT SERVICES ELECTRONIC RECORDS GOVERNMENT LEADERSHIP SERVICES TO CITIZENS DIGITAL FORMAT INTERNET SERVICES TECHNOLOGY ARCHITECTURE ONLINE GOVERNMENT SERVICES POLITICAL WILL MUNICIPAL SERVICES INFORMATION TECHNOLOGY ONLINE SERVICE FACE-TO-FACE MEETINGS E-GOVERNMENT SYSTEMS E-COMMERCE E-GOVERNMENT PROJECTS E-GOV PUBLIC SECTOR GOVERNMENT GOVERNMENT EFFICIENCY USE OF INFORMATION HORIZONTAL INTEGRATION LOCAL GOVERNMENTS INFORMATION PUBLIC SERVICES COMMUNITY CENTERS KIOSKS PUBLIC INFRASTRUCTURE GOVERNMENT EXPERTS TECHNICAL SKILLS INFORMATION TECHNOLOGIES E-GOVERNMENT INDEX E-SERVICES ADMINISTRATIVE TASKS E-GOVERNMENT E-LEADERS CALL CENTERS GOVERNMENT TRANSACTIONS E-SERVICES DEVELOPMENT MOBILE TELEPHONES GOVERNMENT POLICY TELECOMMUNICATIONS ELECTRONIC FORMS INFORMATION SERVICES CIVIL SOCIETY SERVICE POINTS GOVERNMENTAL ORGANIZATIONS NUMBER OF VISITS E-LEADERSHIP E-GOVERNMENT INITIATIVES LOCAL GOVERNMENT SERVICE PROVISION DIGITAL TECHNOLOGIES EFFECTIVE LEADERSHIP SECURE ACCESS DIGITAL SERVICES SERVICE DELIVERY E- GOVERNMENT ELECTRONIC DELIVERY GOVERNMENT DEPARTMENTS LEGAL FRAMEWORK ONLINE SERVICES GOVERNMENT PORTALS DIGITAL DIVIDE ACCESS TO INFORMATION GOVERNMENT SERVICES STRATEGIC PARTNERSHIPS PUBLIC SERVANTS NATIONAL SECURITY PUBLIC ORGANIZATIONS ELECTIONS TRANSACTIONAL SERVICES E-READINESS MUNICIPAL GOVERNMENT POLICY DEVELOPMENT E-GOVERNMENT DEVELOPMENTS DIGITAL GOVERNMENT POLICIES TRANSPARENCY ELECTRONIC COMMUNICATIONS DIGITAL GOVERNMENT OPEN GOVERNMENT TRADITIONAL METHODS ELECTRONIC SERVICES E-ADMINISTRATION GOVERNMENT EMPLOYEES GOVERNMENT LEADERS KNOWLEDGE ECONOMY CITIZEN EXPECTATIONS DECISION MAKING INFORMATION EXCHANGE ELECTRONIC FORM ELECTRONIC DOCUMENTS PRIVATE SECTOR ONLINE TRANSACTIONS E-GOVERNMENT SERVICES GOVERNMENT BODIES ACCESS TO GOVERNMENT SERVICES E-GOVERNMENT PROGRAMS GOVERNMENT SERVICE DELIVERY ONLINE ACCESS POLITICAL CHANGE GOVERNMENT AGENCIES REGISTRATION SYSTEM TECHNOLOGY INFRASTRUCTURE E-GOVERNMENT INFRASTRUCTURE HUMAN RESOURCES PRIVATE NETWORKS ELECTRONIC PAYMENT PUBLIC ADMINISTRATION PUBLIC SERVANT ADMINISTRATIVE PROCESSES E-GOVERNANCE INFORMATION POLICY GOVERNMENT DATA INTELLECTUAL PROPERTY GOVERNMENT INFORMATION E-GOVERNMENT SERVICE INFORMATION SOCIETY TECHNOLOGIES AUTHENTICATION SERVICE PROVIDERS PUBLIC SERVICE DELIVERY World Bank Group Institute of the Information Society Digital Government 2020 : Prospects for Russia |
| geographic_facet |
Europe and Central Asia Russian Federation |
| description |
Governments around the world are facing
a double challenge. Their citizens are expecting everhigher
standards of service and want to be able to interact with
the government online as easily as they do with banks and
Internet commerce companies. At the same time, governments
need to reduce administrative costs and increase program
effectiveness. For many years, “e-Government” has been a
major contributor to meeting these challenges. In recent
years Russia has made good progress on its existing
e-Government strategy for providing digital services in
parallel with other channels. To assist the Government of
the Russian Federation with its plans to develop and launch
a project that will be designed to address these issues and
move the country towards a Digital Government, this report
from the World Bank team sets out high level recommendations
that are tailored to the needs of Russia, and that are in
line with the best international practices. The analysis
shows that the situation with the monitoring of e-Government
development in the Russian Federation as a whole is not bad.
There are large amounts of data on various aspects of using
ICT for public administration and local self-government.
Most of measurable indicators used in Russia, as in many
other countries, relate to assessments of the level of
e-Readiness of the country, and of particular regions or
industries. To conclude, for Russia, as well as for other
countries, there is a challenge to create a new system of
monitoring for the use of ICT for public administration in
the context of proper Digital Government maturity models. |
| format |
Report |
| author |
World Bank Group Institute of the Information Society |
| author_facet |
World Bank Group Institute of the Information Society |
| author_sort |
World Bank Group |
| title |
Digital Government 2020 : Prospects for Russia |
| title_short |
Digital Government 2020 : Prospects for Russia |
| title_full |
Digital Government 2020 : Prospects for Russia |
| title_fullStr |
Digital Government 2020 : Prospects for Russia |
| title_full_unstemmed |
Digital Government 2020 : Prospects for Russia |
| title_sort |
digital government 2020 : prospects for russia |
| publisher |
World Bank, Washington, DC |
| publishDate |
2016 |
| url |
http://documents.worldbank.org/curated/en/2016/05/26367056/digital-government-2020-prospects-russia http://hdl.handle.net/10986/24402 |
| _version_ |
1764456656259776512 |
| spelling |
okr-10986-244022021-05-25T08:48:22Z Digital Government 2020 : Prospects for Russia World Bank Group Institute of the Information Society E- GOVERNMENT SERVICES ELECTRONIC RECORDS GOVERNMENT LEADERSHIP SERVICES TO CITIZENS DIGITAL FORMAT INTERNET SERVICES TECHNOLOGY ARCHITECTURE ONLINE GOVERNMENT SERVICES POLITICAL WILL MUNICIPAL SERVICES INFORMATION TECHNOLOGY ONLINE SERVICE FACE-TO-FACE MEETINGS E-GOVERNMENT SYSTEMS E-COMMERCE E-GOVERNMENT PROJECTS E-GOV PUBLIC SECTOR GOVERNMENT GOVERNMENT EFFICIENCY USE OF INFORMATION HORIZONTAL INTEGRATION LOCAL GOVERNMENTS INFORMATION PUBLIC SERVICES COMMUNITY CENTERS KIOSKS PUBLIC INFRASTRUCTURE GOVERNMENT EXPERTS TECHNICAL SKILLS INFORMATION TECHNOLOGIES E-GOVERNMENT INDEX E-SERVICES ADMINISTRATIVE TASKS E-GOVERNMENT E-LEADERS CALL CENTERS GOVERNMENT TRANSACTIONS E-SERVICES DEVELOPMENT MOBILE TELEPHONES GOVERNMENT POLICY TELECOMMUNICATIONS ELECTRONIC FORMS INFORMATION SERVICES CIVIL SOCIETY SERVICE POINTS GOVERNMENTAL ORGANIZATIONS NUMBER OF VISITS E-LEADERSHIP E-GOVERNMENT INITIATIVES LOCAL GOVERNMENT SERVICE PROVISION DIGITAL TECHNOLOGIES EFFECTIVE LEADERSHIP SECURE ACCESS DIGITAL SERVICES SERVICE DELIVERY E- GOVERNMENT ELECTRONIC DELIVERY GOVERNMENT DEPARTMENTS LEGAL FRAMEWORK ONLINE SERVICES GOVERNMENT PORTALS DIGITAL DIVIDE ACCESS TO INFORMATION GOVERNMENT SERVICES STRATEGIC PARTNERSHIPS PUBLIC SERVANTS NATIONAL SECURITY PUBLIC ORGANIZATIONS ELECTIONS TRANSACTIONAL SERVICES E-READINESS MUNICIPAL GOVERNMENT POLICY DEVELOPMENT E-GOVERNMENT DEVELOPMENTS DIGITAL GOVERNMENT POLICIES TRANSPARENCY ELECTRONIC COMMUNICATIONS DIGITAL GOVERNMENT OPEN GOVERNMENT TRADITIONAL METHODS ELECTRONIC SERVICES E-ADMINISTRATION GOVERNMENT EMPLOYEES GOVERNMENT LEADERS KNOWLEDGE ECONOMY CITIZEN EXPECTATIONS DECISION MAKING INFORMATION EXCHANGE ELECTRONIC FORM ELECTRONIC DOCUMENTS PRIVATE SECTOR ONLINE TRANSACTIONS E-GOVERNMENT SERVICES GOVERNMENT BODIES ACCESS TO GOVERNMENT SERVICES E-GOVERNMENT PROGRAMS GOVERNMENT SERVICE DELIVERY ONLINE ACCESS POLITICAL CHANGE GOVERNMENT AGENCIES REGISTRATION SYSTEM TECHNOLOGY INFRASTRUCTURE E-GOVERNMENT INFRASTRUCTURE HUMAN RESOURCES PRIVATE NETWORKS ELECTRONIC PAYMENT PUBLIC ADMINISTRATION PUBLIC SERVANT ADMINISTRATIVE PROCESSES E-GOVERNANCE INFORMATION POLICY GOVERNMENT DATA INTELLECTUAL PROPERTY GOVERNMENT INFORMATION E-GOVERNMENT SERVICE INFORMATION SOCIETY TECHNOLOGIES AUTHENTICATION SERVICE PROVIDERS PUBLIC SERVICE DELIVERY Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce administrative costs and increase program effectiveness. For many years, “e-Government” has been a major contributor to meeting these challenges. In recent years Russia has made good progress on its existing e-Government strategy for providing digital services in parallel with other channels. To assist the Government of the Russian Federation with its plans to develop and launch a project that will be designed to address these issues and move the country towards a Digital Government, this report from the World Bank team sets out high level recommendations that are tailored to the needs of Russia, and that are in line with the best international practices. The analysis shows that the situation with the monitoring of e-Government development in the Russian Federation as a whole is not bad. There are large amounts of data on various aspects of using ICT for public administration and local self-government. Most of measurable indicators used in Russia, as in many other countries, relate to assessments of the level of e-Readiness of the country, and of particular regions or industries. To conclude, for Russia, as well as for other countries, there is a challenge to create a new system of monitoring for the use of ICT for public administration in the context of proper Digital Government maturity models. 2016-06-03T18:33:23Z 2016-06-03T18:33:23Z 2016-04 Report http://documents.worldbank.org/curated/en/2016/05/26367056/digital-government-2020-prospects-russia http://hdl.handle.net/10986/24402 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper Europe and Central Asia Russian Federation |