Digital Government 2020 : Prospects for Russia
Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At...
| Main Authors: | , |
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| Format: | Report |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2016
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2016/05/26367056/digital-government-2020-prospects-russia http://hdl.handle.net/10986/24402 |
| Summary: | Governments around the world are facing
a double challenge. Their citizens are expecting everhigher
standards of service and want to be able to interact with
the government online as easily as they do with banks and
Internet commerce companies. At the same time, governments
need to reduce administrative costs and increase program
effectiveness. For many years, “e-Government” has been a
major contributor to meeting these challenges. In recent
years Russia has made good progress on its existing
e-Government strategy for providing digital services in
parallel with other channels. To assist the Government of
the Russian Federation with its plans to develop and launch
a project that will be designed to address these issues and
move the country towards a Digital Government, this report
from the World Bank team sets out high level recommendations
that are tailored to the needs of Russia, and that are in
line with the best international practices. The analysis
shows that the situation with the monitoring of e-Government
development in the Russian Federation as a whole is not bad.
There are large amounts of data on various aspects of using
ICT for public administration and local self-government.
Most of measurable indicators used in Russia, as in many
other countries, relate to assessments of the level of
e-Readiness of the country, and of particular regions or
industries. To conclude, for Russia, as well as for other
countries, there is a challenge to create a new system of
monitoring for the use of ICT for public administration in
the context of proper Digital Government maturity models. |
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