East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda

This report summarizes the main findings from the application of performance based incentives linked to progress on a standardized, globally recognized metric - the stepwise laboratory improvement process towards accreditation (SLIPTA) checklist -...

Full description

Bibliographic Details
Main Authors: Kumar, Meghan, Lehmann, Joel, Rucogoza, Aniceth, Kayobotsi, Claver, Das, Ashis, Schneidman, Miriam
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2016
Subjects:
WEB
AGE
ICT
LAB
Online Access:http://documents.worldbank.org/curated/en/2016/04/26284094/east-africa-public-health-laboratory-networking-project-evaluation-performance-based-financing-public-health-laboratories-rwanda
http://hdl.handle.net/10986/24400
id okr-10986-24400
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic WASTE
RISKS
QUANTITATIVE RESEARCH
RIGHTS
SUPERVISION
EQUIPMENT
CUSTOMER
COMMUNICATION TECHNOLOGIES
KNOWLEDGE SHARING
TIME
PREVENTION
MORBIDITY
COMMUNITY HEALTH
DATA COLLECTION
INFORMATION
MONITORING
HEALTH CARE
EFFECTS
HEALTH
CAPACITY BUILDING
VERIFICATION
PLANNING
RESEARCH DESIGN
MANAGEMENT SYSTEMS
PILOT PROJECT
TURNAROUND TIMES
MEASURES
PUBLIC HEALTH
QUALITATIVE DATA
ENABLING ENVIRONMENT
SATELLITE
HOSPITALIZATION
EXPERIMENTAL DESIGN
CELLS
HARDWARE
KNOWLEDGE
IMMUNE SYSTEM
INSTITUTIONS
DATA
EXERCISES
SCENARIOS
LABORATORY EQUIPMENT
PATIENT
PATIENTS
TESTS
PERFORMANCE INDICATORS
INTERVENTION
LABORATORY TECHNICIANS
LABORATORIES
TARGETS
TRIGGER
NURSES
LABORATORY INFRASTRUCTURE
DOCUMENTS
LABORATORY ACCREDITATION
SCIENCES
CONSULTANT
WEB
STANDARDIZATION
FIELD WORK
INDICATORS
RESEARCH
CUSTOMER SERVICE
MATERIAL
STANDARDS
DATA ANALYSIS
WORK ENVIRONMENT
TESTING SERVICES
INTERVIEW
INVENTORY
IMPROVEMENT
MORTALITY
TESTING
GRANTS
CAPABILITIES
SPECIMENS
INFRASTRUCTURE
METHODS
TECHNOLOGY
TRANSACTION
INTERVIEWS
TRAVEL
SAFETY OFFICER
WORKERS
PROCUREMENT
QUALITY MANAGEMENT
PAYOUT
PATIENT SATISFACTION
BEST PRACTICES
RESULTS
SURVEILLANCE
VALIDITY
AGE
HEALTH AUTHORITIES
HEALTH POLICY
RAW DATA
QUANTITATIVE DATA
HEALTH OUTCOMES
MANAGEMENT SYSTEM
STRESS
SAMPLES
SIZE
MEASUREMENT
FUND MANAGEMENT
LABS
NUTRITION
CONFIDENTIALITY
SURVEYS
WEB PORTAL
PRIMARY HEALTH CARE
CITIZENS
INTERNET
REGRESSION ANALYSIS
RESULT
WEIGHT
PHYSICIANS
ICT
CREATIVE SOLUTIONS
THEORY
TECHNICAL STAFF
LAB
NETWORK
EVALUATION
HUMAN RESOURCES
SAMPLING
ISOLATION
PERFORMANCE
RESEARCH FINDINGS
INNOVATION
PERFORMANCE INDICATOR
CERTIFICATES
SITES
PROTOCOL
FINANCIAL SUPPORT
INSTITUTIONALIZATION
RESEARCH METHODS
COMMUNICATION
STATISTICAL ANALYSIS
STRATEGY
LABORATORY
INSTITUTIONAL FRAMEWORK
CHILD HEALTH SERVICES
METHODOLOGY
HOSPITALS
COMMUNICATIONS TECHNOLOGY
TECHNOLOGIES
FINANCIAL CONSTRAINTS
IMPLEMENTATION
HEALTH SERVICES
USES
QUALITY OF SERVICE
INNOVATIONS
INFORMANTS
MISSING DATA
SERVICE PROVIDERS
spellingShingle WASTE
RISKS
QUANTITATIVE RESEARCH
RIGHTS
SUPERVISION
EQUIPMENT
CUSTOMER
COMMUNICATION TECHNOLOGIES
KNOWLEDGE SHARING
TIME
PREVENTION
MORBIDITY
COMMUNITY HEALTH
DATA COLLECTION
INFORMATION
MONITORING
HEALTH CARE
EFFECTS
HEALTH
CAPACITY BUILDING
VERIFICATION
PLANNING
RESEARCH DESIGN
MANAGEMENT SYSTEMS
PILOT PROJECT
TURNAROUND TIMES
MEASURES
PUBLIC HEALTH
QUALITATIVE DATA
ENABLING ENVIRONMENT
SATELLITE
HOSPITALIZATION
EXPERIMENTAL DESIGN
CELLS
HARDWARE
KNOWLEDGE
IMMUNE SYSTEM
INSTITUTIONS
DATA
EXERCISES
SCENARIOS
LABORATORY EQUIPMENT
PATIENT
PATIENTS
TESTS
PERFORMANCE INDICATORS
INTERVENTION
LABORATORY TECHNICIANS
LABORATORIES
TARGETS
TRIGGER
NURSES
LABORATORY INFRASTRUCTURE
DOCUMENTS
LABORATORY ACCREDITATION
SCIENCES
CONSULTANT
WEB
STANDARDIZATION
FIELD WORK
INDICATORS
RESEARCH
CUSTOMER SERVICE
MATERIAL
STANDARDS
DATA ANALYSIS
WORK ENVIRONMENT
TESTING SERVICES
INTERVIEW
INVENTORY
IMPROVEMENT
MORTALITY
TESTING
GRANTS
CAPABILITIES
SPECIMENS
INFRASTRUCTURE
METHODS
TECHNOLOGY
TRANSACTION
INTERVIEWS
TRAVEL
SAFETY OFFICER
WORKERS
PROCUREMENT
QUALITY MANAGEMENT
PAYOUT
PATIENT SATISFACTION
BEST PRACTICES
RESULTS
SURVEILLANCE
VALIDITY
AGE
HEALTH AUTHORITIES
HEALTH POLICY
RAW DATA
QUANTITATIVE DATA
HEALTH OUTCOMES
MANAGEMENT SYSTEM
STRESS
SAMPLES
SIZE
MEASUREMENT
FUND MANAGEMENT
LABS
NUTRITION
CONFIDENTIALITY
SURVEYS
WEB PORTAL
PRIMARY HEALTH CARE
CITIZENS
INTERNET
REGRESSION ANALYSIS
RESULT
WEIGHT
PHYSICIANS
ICT
CREATIVE SOLUTIONS
THEORY
TECHNICAL STAFF
LAB
NETWORK
EVALUATION
HUMAN RESOURCES
SAMPLING
ISOLATION
PERFORMANCE
RESEARCH FINDINGS
INNOVATION
PERFORMANCE INDICATOR
CERTIFICATES
SITES
PROTOCOL
FINANCIAL SUPPORT
INSTITUTIONALIZATION
RESEARCH METHODS
COMMUNICATION
STATISTICAL ANALYSIS
STRATEGY
LABORATORY
INSTITUTIONAL FRAMEWORK
CHILD HEALTH SERVICES
METHODOLOGY
HOSPITALS
COMMUNICATIONS TECHNOLOGY
TECHNOLOGIES
FINANCIAL CONSTRAINTS
IMPLEMENTATION
HEALTH SERVICES
USES
QUALITY OF SERVICE
INNOVATIONS
INFORMANTS
MISSING DATA
SERVICE PROVIDERS
Kumar, Meghan
Lehmann, Joel
Rucogoza, Aniceth
Kayobotsi, Claver
Das, Ashis
Schneidman, Miriam
East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
geographic_facet Africa
Rwanda
relation Health, Nutrition and Population Discussion Paper;
description This report summarizes the main findings from the application of performance based incentives linked to progress on a standardized, globally recognized metric - the stepwise laboratory improvement process towards accreditation (SLIPTA) checklist - under the East Africa Public Health Laboratory Networking Project (EAPHLNP) in Rwanda. The lab performance-based financing (PBF) pilot was introduced in the context of a well-established national PBF program dating back to the early 2000s. The flexible nature of the EAPHLNP and the favorable context in Rwanda provided an ideal backdrop to introduce PBF incentive payments to accelerate progress of five project supported labs towards accreditation. The evaluation found improved laboratory performance at all project-supported laboratories in Rwanda as measured by the SLIPTA scores. For the first time, laboratories were bringing in PBF revenues, instilling a culture of continuous quality improvements, and focusing management attention on accreditation. PBF appears to have contributed to an accelerated change, with PBF laboratories experiencing an overall greater increase in SLIPTA scores compared to project-supported laboratories in the other countries. No clear patterns were found in terms of improved test volumes or test accuracy, which were not part of the pilot scheme. While it was difficult to disentangle the effects of different interventions, the evaluation found a system-strengthening value to combining investments in modernizing laboratories, and strengthening human resources with PBF. Relationships between laboratory staff and clinicians improved, with laboratory managers having a greater voice in hospital management and lab staff increasingly valued and respected by clinicians. A spirit of teamwork prevailed at participating sites. Other countries considering PBF mechanisms for public health laboratories need to take into account lessons learned and assess the features which may be relevant to their own contexts. PBF schemes for laboratories need to be viewed as an integral part of a package of interventions that contribute to enhanced performance.
format Working Paper
author Kumar, Meghan
Lehmann, Joel
Rucogoza, Aniceth
Kayobotsi, Claver
Das, Ashis
Schneidman, Miriam
author_facet Kumar, Meghan
Lehmann, Joel
Rucogoza, Aniceth
Kayobotsi, Claver
Das, Ashis
Schneidman, Miriam
author_sort Kumar, Meghan
title East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
title_short East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
title_full East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
title_fullStr East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
title_full_unstemmed East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda
title_sort east africa public health laboratory networking project : evaluation of performance-based financing for public health laboratories in rwanda
publisher World Bank, Washington, DC
publishDate 2016
url http://documents.worldbank.org/curated/en/2016/04/26284094/east-africa-public-health-laboratory-networking-project-evaluation-performance-based-financing-public-health-laboratories-rwanda
http://hdl.handle.net/10986/24400
_version_ 1764456544738476032
spelling okr-10986-244002021-05-25T08:48:13Z East Africa Public Health Laboratory Networking Project : Evaluation of Performance-Based Financing for Public Health Laboratories in Rwanda Kumar, Meghan Lehmann, Joel Rucogoza, Aniceth Kayobotsi, Claver Das, Ashis Schneidman, Miriam WASTE RISKS QUANTITATIVE RESEARCH RIGHTS SUPERVISION EQUIPMENT CUSTOMER COMMUNICATION TECHNOLOGIES KNOWLEDGE SHARING TIME PREVENTION MORBIDITY COMMUNITY HEALTH DATA COLLECTION INFORMATION MONITORING HEALTH CARE EFFECTS HEALTH CAPACITY BUILDING VERIFICATION PLANNING RESEARCH DESIGN MANAGEMENT SYSTEMS PILOT PROJECT TURNAROUND TIMES MEASURES PUBLIC HEALTH QUALITATIVE DATA ENABLING ENVIRONMENT SATELLITE HOSPITALIZATION EXPERIMENTAL DESIGN CELLS HARDWARE KNOWLEDGE IMMUNE SYSTEM INSTITUTIONS DATA EXERCISES SCENARIOS LABORATORY EQUIPMENT PATIENT PATIENTS TESTS PERFORMANCE INDICATORS INTERVENTION LABORATORY TECHNICIANS LABORATORIES TARGETS TRIGGER NURSES LABORATORY INFRASTRUCTURE DOCUMENTS LABORATORY ACCREDITATION SCIENCES CONSULTANT WEB STANDARDIZATION FIELD WORK INDICATORS RESEARCH CUSTOMER SERVICE MATERIAL STANDARDS DATA ANALYSIS WORK ENVIRONMENT TESTING SERVICES INTERVIEW INVENTORY IMPROVEMENT MORTALITY TESTING GRANTS CAPABILITIES SPECIMENS INFRASTRUCTURE METHODS TECHNOLOGY TRANSACTION INTERVIEWS TRAVEL SAFETY OFFICER WORKERS PROCUREMENT QUALITY MANAGEMENT PAYOUT PATIENT SATISFACTION BEST PRACTICES RESULTS SURVEILLANCE VALIDITY AGE HEALTH AUTHORITIES HEALTH POLICY RAW DATA QUANTITATIVE DATA HEALTH OUTCOMES MANAGEMENT SYSTEM STRESS SAMPLES SIZE MEASUREMENT FUND MANAGEMENT LABS NUTRITION CONFIDENTIALITY SURVEYS WEB PORTAL PRIMARY HEALTH CARE CITIZENS INTERNET REGRESSION ANALYSIS RESULT WEIGHT PHYSICIANS ICT CREATIVE SOLUTIONS THEORY TECHNICAL STAFF LAB NETWORK EVALUATION HUMAN RESOURCES SAMPLING ISOLATION PERFORMANCE RESEARCH FINDINGS INNOVATION PERFORMANCE INDICATOR CERTIFICATES SITES PROTOCOL FINANCIAL SUPPORT INSTITUTIONALIZATION RESEARCH METHODS COMMUNICATION STATISTICAL ANALYSIS STRATEGY LABORATORY INSTITUTIONAL FRAMEWORK CHILD HEALTH SERVICES METHODOLOGY HOSPITALS COMMUNICATIONS TECHNOLOGY TECHNOLOGIES FINANCIAL CONSTRAINTS IMPLEMENTATION HEALTH SERVICES USES QUALITY OF SERVICE INNOVATIONS INFORMANTS MISSING DATA SERVICE PROVIDERS This report summarizes the main findings from the application of performance based incentives linked to progress on a standardized, globally recognized metric - the stepwise laboratory improvement process towards accreditation (SLIPTA) checklist - under the East Africa Public Health Laboratory Networking Project (EAPHLNP) in Rwanda. The lab performance-based financing (PBF) pilot was introduced in the context of a well-established national PBF program dating back to the early 2000s. The flexible nature of the EAPHLNP and the favorable context in Rwanda provided an ideal backdrop to introduce PBF incentive payments to accelerate progress of five project supported labs towards accreditation. The evaluation found improved laboratory performance at all project-supported laboratories in Rwanda as measured by the SLIPTA scores. For the first time, laboratories were bringing in PBF revenues, instilling a culture of continuous quality improvements, and focusing management attention on accreditation. PBF appears to have contributed to an accelerated change, with PBF laboratories experiencing an overall greater increase in SLIPTA scores compared to project-supported laboratories in the other countries. No clear patterns were found in terms of improved test volumes or test accuracy, which were not part of the pilot scheme. While it was difficult to disentangle the effects of different interventions, the evaluation found a system-strengthening value to combining investments in modernizing laboratories, and strengthening human resources with PBF. Relationships between laboratory staff and clinicians improved, with laboratory managers having a greater voice in hospital management and lab staff increasingly valued and respected by clinicians. A spirit of teamwork prevailed at participating sites. Other countries considering PBF mechanisms for public health laboratories need to take into account lessons learned and assess the features which may be relevant to their own contexts. PBF schemes for laboratories need to be viewed as an integral part of a package of interventions that contribute to enhanced performance. 2016-06-02T22:29:12Z 2016-06-02T22:29:12Z 2016-04 Working Paper http://documents.worldbank.org/curated/en/2016/04/26284094/east-africa-public-health-laboratory-networking-project-evaluation-performance-based-financing-public-health-laboratories-rwanda http://hdl.handle.net/10986/24400 English en_US Health, Nutrition and Population Discussion Paper; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper Africa Rwanda