Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean

This paper proposes a framework for understanding key aspects of service innovation in developing economies, based on four dimensions: first, the integration of services in national innovation systems; second, competences and preferences; third, networking and cooperation; and, fourth, outcomes in t...

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Main Authors:	Rubalcaba, Luis, Aboal, Diego, Garda, Paula
Format:	Journal Article
Language:	en_US
Published:	Taylor and Francis 2016
Subjects:	services innovation development
Online Access:	http://hdl.handle.net/10986/24174

id	okr-10986-24174
recordtype	oai_dc
spelling	okr-10986-241742021-05-25T10:54:34Z Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean Rubalcaba, Luis Aboal, Diego Garda, Paula services innovation development This paper proposes a framework for understanding key aspects of service innovation in developing economies, based on four dimensions: first, the integration of services in national innovation systems; second, competences and preferences; third, networking and cooperation; and, fourth, outcomes in terms of socio-economic impacts. This conceptual framework is matched with new evidence from case studies performed in six different Latin America and the Caribbean countries (Argentina, Chile, Brazil, Uruguay, Costa Rica and Jamaica) and nine sectors (tourism, software-ICT, outsourcing, mining, logistics, retail, creative services, sport services and biotech services). The results reveal the importance of specificities in service innovation and suggest policy and managerial implications. 2016-04-28T21:19:42Z 2016-04-28T21:19:42Z 2016-02-22 Journal Article The Journal of Development Studies 0022-0388 http://hdl.handle.net/10986/24174 en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Taylor and Francis Publications & Research :: Journal Article Publications & Research Argentina Brazil Chile Costa Rica Jamaica Uruguay
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	en_US
topic	services innovation development
spellingShingle	services innovation development Rubalcaba, Luis Aboal, Diego Garda, Paula Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
geographic_facet	Argentina Brazil Chile Costa Rica Jamaica Uruguay
description	This paper proposes a framework for understanding key aspects of service innovation in developing economies, based on four dimensions: first, the integration of services in national innovation systems; second, competences and preferences; third, networking and cooperation; and, fourth, outcomes in terms of socio-economic impacts. This conceptual framework is matched with new evidence from case studies performed in six different Latin America and the Caribbean countries (Argentina, Chile, Brazil, Uruguay, Costa Rica and Jamaica) and nine sectors (tourism, software-ICT, outsourcing, mining, logistics, retail, creative services, sport services and biotech services). The results reveal the importance of specificities in service innovation and suggest policy and managerial implications.
format	Journal Article
author	Rubalcaba, Luis Aboal, Diego Garda, Paula
author_facet	Rubalcaba, Luis Aboal, Diego Garda, Paula
author_sort	Rubalcaba, Luis
title	Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
title_short	Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
title_full	Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
title_fullStr	Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
title_full_unstemmed	Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean
title_sort	service innovation in developing economies : evidence from latin america and the caribbean
publisher	Taylor and Francis
publishDate	2016
url	http://hdl.handle.net/10986/24174
_version_	1764455844232036352

Service Innovation in Developing Economies : Evidence from Latin America and the Caribbean

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