We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion

Motivated by the significant decline in citizen’s trust in governments over the past decades, this paper explores how policy decision makers and researchers can use social media analytics to investigate trust, specifically the relationship among tr...

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Main Author: Lemieux, Victoria
Format: Brief
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2015/09/25022358/feel-fine-big-data-observations-citizen-sentiment-state-institutions-social-inclusion
http://hdl.handle.net/10986/22778
id okr-10986-22778
recordtype oai_dc
spelling okr-10986-227782021-04-23T14:04:10Z We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion Lemieux, Victoria PRESS TECHNOLOGY SOCIAL RELATIONS INFERENCE KNOWLEDGE COMMUNICATIONS ICT INSTITUTIONS PERCEPTION DATA STUDY HUMAN FACTORS INFORMATION SCIENCE BUSINESS SCIENCE TRAINING VISUALIZATION SOFTWARE PUBLIC ADMINISTRATION PSYCHOLOGY INTELLIGENCE PROCESSES DATA COLLECTION EXPERTS INFORMATION RESEARCHERS ANALYTICAL REASONING LEARNING CONCEPTS PROCESS DATA ANALYSIS CHARTS REASONING COGNITIONS MODELING ENTRY CLASSIFICATION MACHINE LEARNING SOCIAL SCIENCES MEDIA ADMINISTRATION Motivated by the significant decline in citizen’s trust in governments over the past decades, this paper explores how policy decision makers and researchers can use social media analytics to investigate trust, specifically the relationship among trust in government, trust in state institutions, and citizens’ collective behavior. Analysis of these complex socio-political issues using online social data requires a human in the inference loop while also benefiting from computational methods to handle large amounts of unstructured data and the inference of relevant data features. To highlight the power of a mixed-initiative visual analytics-data science approach, this technical note describes the exploratory analysis work undertaken for analysis of collections of Tweets from Brazil, and describes further work that conceives data science methods to assist the analysis process by supporting definition of constructs of concepts of interest using social media data, and assisting the evaluation of evidence for hypotheses evaluation in an interactive-machine learning fashion. The outcomes of this project aim to support social sciences inquiry using observational social media data and World Bank operations. 2015-10-19T20:36:07Z 2015-10-19T20:36:07Z 2015-06 Brief http://documents.worldbank.org/curated/en/2015/09/25022358/feel-fine-big-data-observations-citizen-sentiment-state-institutions-social-inclusion http://hdl.handle.net/10986/22778 English en_US Technical knowledge note; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Brief
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic PRESS
TECHNOLOGY
SOCIAL RELATIONS
INFERENCE
KNOWLEDGE
COMMUNICATIONS
ICT
INSTITUTIONS
PERCEPTION
DATA
STUDY
HUMAN FACTORS
INFORMATION SCIENCE
BUSINESS
SCIENCE
TRAINING
VISUALIZATION
SOFTWARE
PUBLIC ADMINISTRATION
PSYCHOLOGY
INTELLIGENCE
PROCESSES
DATA COLLECTION
EXPERTS
INFORMATION
RESEARCHERS
ANALYTICAL REASONING
LEARNING
CONCEPTS
PROCESS
DATA ANALYSIS
CHARTS
REASONING
COGNITIONS
MODELING
ENTRY
CLASSIFICATION
MACHINE LEARNING
SOCIAL SCIENCES
MEDIA
ADMINISTRATION
spellingShingle PRESS
TECHNOLOGY
SOCIAL RELATIONS
INFERENCE
KNOWLEDGE
COMMUNICATIONS
ICT
INSTITUTIONS
PERCEPTION
DATA
STUDY
HUMAN FACTORS
INFORMATION SCIENCE
BUSINESS
SCIENCE
TRAINING
VISUALIZATION
SOFTWARE
PUBLIC ADMINISTRATION
PSYCHOLOGY
INTELLIGENCE
PROCESSES
DATA COLLECTION
EXPERTS
INFORMATION
RESEARCHERS
ANALYTICAL REASONING
LEARNING
CONCEPTS
PROCESS
DATA ANALYSIS
CHARTS
REASONING
COGNITIONS
MODELING
ENTRY
CLASSIFICATION
MACHINE LEARNING
SOCIAL SCIENCES
MEDIA
ADMINISTRATION
Lemieux, Victoria
We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
relation Technical knowledge note;
description Motivated by the significant decline in citizen’s trust in governments over the past decades, this paper explores how policy decision makers and researchers can use social media analytics to investigate trust, specifically the relationship among trust in government, trust in state institutions, and citizens’ collective behavior. Analysis of these complex socio-political issues using online social data requires a human in the inference loop while also benefiting from computational methods to handle large amounts of unstructured data and the inference of relevant data features. To highlight the power of a mixed-initiative visual analytics-data science approach, this technical note describes the exploratory analysis work undertaken for analysis of collections of Tweets from Brazil, and describes further work that conceives data science methods to assist the analysis process by supporting definition of constructs of concepts of interest using social media data, and assisting the evaluation of evidence for hypotheses evaluation in an interactive-machine learning fashion. The outcomes of this project aim to support social sciences inquiry using observational social media data and World Bank operations.
format Brief
author Lemieux, Victoria
author_facet Lemieux, Victoria
author_sort Lemieux, Victoria
title We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
title_short We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
title_full We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
title_fullStr We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
title_full_unstemmed We Feel Fine : Big Data Observations of Citizen Sentiment about State Institutions and Social Inclusion
title_sort we feel fine : big data observations of citizen sentiment about state institutions and social inclusion
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/09/25022358/feel-fine-big-data-observations-citizen-sentiment-state-institutions-social-inclusion
http://hdl.handle.net/10986/22778
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