Understanding the Operations of Freight Forwarders : Evidence from Serbia

Freight forwarders play a key role in moving goods across international borders. They arrange transport, oversee customs clearance on behalf of their clients, and more generally troubleshoot issues that arise while goods are in transit. This paper...

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Main Authors: Mendoza Alcantara, Alejandra, Fernandes, Ana M., Hillberry, Russell
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2015/06/24648773/understanding-operations-freight-forwarders-evidence-serbia
http://hdl.handle.net/10986/22185
id okr-10986-22185
recordtype oai_dc
spelling okr-10986-221852021-06-14T10:18:20Z Understanding the Operations of Freight Forwarders : Evidence from Serbia Mendoza Alcantara, Alejandra Fernandes, Ana M. Hillberry, Russell TARIFFS LOGISTICS COSTS DRIVING CONGESTION LIABILITY BORDER AGENCIES TRAVEL TRANSPORTATION CONTRACTUAL OBLIGATIONS INSPECTION TRANSIT FREIGHT FORWARDER INTERNATIONAL TRADE SHIPPING EXPORTING COUNTRIES DELIVERY OF GOODS FREIGHT FORWARDING CARGO HANDLING TRANSPORTATION COSTS EUROPEAN UNION TRANSPORT MODE COLD STORAGE SHIPMENTS TRADE FACILITATION MULTIMODAL TRANSPORT COST OF DELAY ROUTES BORDER AGENCIES MARKET VALUE CONTRACT OF SALE QUALITY TYPE OF TRANSPORT EQUIVALENT VALUE AIR FREIGHT EFFICIENCY INTERNATIONAL BANK TRANSPORT SERVICES DELIVERY DELIVERIES PORT DRIVERS CUSTOMS CLEARANCE IMPORTED GOODS TRADE AGREEMENTS FORWARDING TRADE BARRIER AGRICULTURAL PRODUCTS FOREIGN MARKETS TRADE SHIP RAILROAD PREFERENTIAL TRADE AGREEMENTS AIR TRANSPORT CONTRACTUAL ARRANGEMENTS SUPPLY CHAINS ROAD COSTS OF DELAYS PENALTIES CARGO CERTIFICATE OF ORIGIN GLOBAL ECONOMY HANDLING COSTS MULTIMODAL TRANSPORT TRAINING WAREHOUSING PREFERENTIAL TRADE INTERNATIONAL CHAMBER OF COMMERCE TRANSPORT RAIL SHIPPING COSTS CUSTOMS LOGISTICS TRADE LOGISTICS FREIGHT FORWARDERS TRANSPORTATION SERVICE POLICY RESEARCH TRADE FRICTIONS RULES OF ORIGIN TRUE OCEAN FREIGHT ACCESS PENALTY RATE TRANSPORT COSTS ROAD TRANSPORT PORTS TRANSPORTATION SERVICES ROUTE MODAL TRANSPORT FREIGHT INTERNATIONAL SHIPPING ADMINISTRATIVE COSTS FREIGHT COSTS INFRASTRUCTURE STORAGE FREIGHT EFFICIENCY Freight forwarders play a key role in moving goods across international borders. They arrange transport, oversee customs clearance on behalf of their clients, and more generally troubleshoot issues that arise while goods are in transit. This paper reports the results from a survey of 153 freight forwarding firms in Serbia. Respondents report on firm characteristics, operational choices, and conditions at the border posts and terminals where imported goods are cleared for release. One key purpose of the study is to investigate operational trade-offs between time and cost that arise when import shipments are in transit. In three of four hypotheticals, respondents suggest that money savings dominate time savings. Responses regarding real operational decisions such as route choices reinforce this finding. Respondents also reported penalty rates for late delivery of import shipments as well as the value of a typical import shipment. From these responses, it is estimated that the contracted value of one additional (unexpected) day of delivery time in Serbia appears to be approximately 1 percent of the value of the underlying shipment. 2015-07-16T21:42:20Z 2015-07-16T21:42:20Z 2015-06 Working Paper http://documents.worldbank.org/curated/en/2015/06/24648773/understanding-operations-freight-forwarders-evidence-serbia http://hdl.handle.net/10986/22185 English en_US Policy Research Working Paper;No. 7311 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper Europe and Central Asia Serbia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic TARIFFS
LOGISTICS COSTS
DRIVING
CONGESTION
LIABILITY
BORDER AGENCIES
TRAVEL
TRANSPORTATION
CONTRACTUAL OBLIGATIONS
INSPECTION
TRANSIT
FREIGHT FORWARDER
INTERNATIONAL TRADE
SHIPPING
EXPORTING COUNTRIES
DELIVERY OF GOODS
FREIGHT FORWARDING
CARGO HANDLING
TRANSPORTATION COSTS
EUROPEAN UNION
TRANSPORT MODE
COLD STORAGE
SHIPMENTS
TRADE FACILITATION
MULTIMODAL TRANSPORT
COST OF DELAY
ROUTES
BORDER AGENCIES
MARKET VALUE
CONTRACT OF SALE
QUALITY
TYPE OF TRANSPORT
EQUIVALENT VALUE
AIR
FREIGHT EFFICIENCY
INTERNATIONAL BANK
TRANSPORT SERVICES
DELIVERY
DELIVERIES
PORT
DRIVERS
CUSTOMS CLEARANCE
IMPORTED GOODS
TRADE AGREEMENTS
FORWARDING
TRADE BARRIER
AGRICULTURAL PRODUCTS
FOREIGN MARKETS
TRADE
SHIP
RAILROAD
PREFERENTIAL TRADE AGREEMENTS
AIR TRANSPORT
CONTRACTUAL ARRANGEMENTS
SUPPLY CHAINS
ROAD
COSTS OF DELAYS
PENALTIES
CARGO
CERTIFICATE OF ORIGIN
GLOBAL ECONOMY
HANDLING
COSTS
MULTIMODAL TRANSPORT
TRAINING
WAREHOUSING
PREFERENTIAL TRADE
INTERNATIONAL CHAMBER OF COMMERCE
TRANSPORT
RAIL
SHIPPING COSTS
CUSTOMS
LOGISTICS
TRADE LOGISTICS
FREIGHT FORWARDERS
TRANSPORTATION SERVICE
POLICY RESEARCH
TRADE FRICTIONS
RULES OF ORIGIN
TRUE
OCEAN FREIGHT
ACCESS
PENALTY RATE
TRANSPORT COSTS
ROAD TRANSPORT
PORTS
TRANSPORTATION SERVICES
ROUTE
MODAL TRANSPORT
FREIGHT
INTERNATIONAL SHIPPING
ADMINISTRATIVE COSTS
FREIGHT COSTS
INFRASTRUCTURE
STORAGE
FREIGHT EFFICIENCY
spellingShingle TARIFFS
LOGISTICS COSTS
DRIVING
CONGESTION
LIABILITY
BORDER AGENCIES
TRAVEL
TRANSPORTATION
CONTRACTUAL OBLIGATIONS
INSPECTION
TRANSIT
FREIGHT FORWARDER
INTERNATIONAL TRADE
SHIPPING
EXPORTING COUNTRIES
DELIVERY OF GOODS
FREIGHT FORWARDING
CARGO HANDLING
TRANSPORTATION COSTS
EUROPEAN UNION
TRANSPORT MODE
COLD STORAGE
SHIPMENTS
TRADE FACILITATION
MULTIMODAL TRANSPORT
COST OF DELAY
ROUTES
BORDER AGENCIES
MARKET VALUE
CONTRACT OF SALE
QUALITY
TYPE OF TRANSPORT
EQUIVALENT VALUE
AIR
FREIGHT EFFICIENCY
INTERNATIONAL BANK
TRANSPORT SERVICES
DELIVERY
DELIVERIES
PORT
DRIVERS
CUSTOMS CLEARANCE
IMPORTED GOODS
TRADE AGREEMENTS
FORWARDING
TRADE BARRIER
AGRICULTURAL PRODUCTS
FOREIGN MARKETS
TRADE
SHIP
RAILROAD
PREFERENTIAL TRADE AGREEMENTS
AIR TRANSPORT
CONTRACTUAL ARRANGEMENTS
SUPPLY CHAINS
ROAD
COSTS OF DELAYS
PENALTIES
CARGO
CERTIFICATE OF ORIGIN
GLOBAL ECONOMY
HANDLING
COSTS
MULTIMODAL TRANSPORT
TRAINING
WAREHOUSING
PREFERENTIAL TRADE
INTERNATIONAL CHAMBER OF COMMERCE
TRANSPORT
RAIL
SHIPPING COSTS
CUSTOMS
LOGISTICS
TRADE LOGISTICS
FREIGHT FORWARDERS
TRANSPORTATION SERVICE
POLICY RESEARCH
TRADE FRICTIONS
RULES OF ORIGIN
TRUE
OCEAN FREIGHT
ACCESS
PENALTY RATE
TRANSPORT COSTS
ROAD TRANSPORT
PORTS
TRANSPORTATION SERVICES
ROUTE
MODAL TRANSPORT
FREIGHT
INTERNATIONAL SHIPPING
ADMINISTRATIVE COSTS
FREIGHT COSTS
INFRASTRUCTURE
STORAGE
FREIGHT EFFICIENCY
Mendoza Alcantara, Alejandra
Fernandes, Ana M.
Hillberry, Russell
Understanding the Operations of Freight Forwarders : Evidence from Serbia
geographic_facet Europe and Central Asia
Serbia
relation Policy Research Working Paper;No. 7311
description Freight forwarders play a key role in moving goods across international borders. They arrange transport, oversee customs clearance on behalf of their clients, and more generally troubleshoot issues that arise while goods are in transit. This paper reports the results from a survey of 153 freight forwarding firms in Serbia. Respondents report on firm characteristics, operational choices, and conditions at the border posts and terminals where imported goods are cleared for release. One key purpose of the study is to investigate operational trade-offs between time and cost that arise when import shipments are in transit. In three of four hypotheticals, respondents suggest that money savings dominate time savings. Responses regarding real operational decisions such as route choices reinforce this finding. Respondents also reported penalty rates for late delivery of import shipments as well as the value of a typical import shipment. From these responses, it is estimated that the contracted value of one additional (unexpected) day of delivery time in Serbia appears to be approximately 1 percent of the value of the underlying shipment.
format Working Paper
author Mendoza Alcantara, Alejandra
Fernandes, Ana M.
Hillberry, Russell
author_facet Mendoza Alcantara, Alejandra
Fernandes, Ana M.
Hillberry, Russell
author_sort Mendoza Alcantara, Alejandra
title Understanding the Operations of Freight Forwarders : Evidence from Serbia
title_short Understanding the Operations of Freight Forwarders : Evidence from Serbia
title_full Understanding the Operations of Freight Forwarders : Evidence from Serbia
title_fullStr Understanding the Operations of Freight Forwarders : Evidence from Serbia
title_full_unstemmed Understanding the Operations of Freight Forwarders : Evidence from Serbia
title_sort understanding the operations of freight forwarders : evidence from serbia
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/06/24648773/understanding-operations-freight-forwarders-evidence-serbia
http://hdl.handle.net/10986/22185
_version_ 1764450379067555840