Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development

Professionalization contracts are a new concept. The aim of these contracts is to enlist the support of specialized private firms in turning public water utilities into competent professional operators. This report looks at how the business model f...

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Bibliographic Details
Main Authors: Ehrhardt, David, Mugabi, Josses, Kingdom, William
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2015/06/24624565/professionalization-contracts-small-municipal-water-service-providers-india-business-model-development
http://hdl.handle.net/10986/22043
id okr-10986-22043
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic SANITATION
WATER QUALITY
WATER MANAGEMENT SYSTEM
SUPPLY OF WATER
INCENTIVE
WATER SERVICES
LEAK DETECTION
WATER ALLOCATION
PUBLIC UTILITIES
SERVICE STANDARDS
CORPORATION
QUALITY OF SEWAGE
QUALITY OF WATER
SERVICE IMPROVEMENT
PERFORMANCE BENCHMARKS
PUBLIC SECTOR
WATER SECTOR
LARGE UTILITIES
WATER UTILITY
WATER SYSTEMS
SEWERAGE NETWORK
WASTEWATER MANAGEMENT
WATER SUPPLY
POLITICAL ECONOMY
URBAN WATER
WATER ALLOCATIONS
UTILITY STAFF
CAPACITY BUILDING
SERVICE CONNECTIONS
FREE WATER
LEAK DETECTION EQUIPMENT
SUBSIDY
WATER COVERAGE
ASSET MANAGEMENT
TOWNS
WATER SUPPLY SERVICES
WATER BOARDS
WATER LOSSES
UTILITY MANAGERS
MUNICIPALITIES
PUBLIC HEALTH
PUBLIC WATER UTILITIES
BUDGET
DISTRIBUTION SYSTEM
INVESTMENT PROGRAM
WATER MANAGEMENT
SEWERAGE CORPORATION
ALLOCATION OF WATER
PUBLIC HEALTH ENGINEERING
SAVINGS
PRIVATE OPERATORS
LOCAL WATER UTILITIES
COLLECTION OF SEWAGE
COST RECOVERY
PERFORMANCE INDICATORS
TOWN WATER
MONEY
WATER
WATER PROVIDERS
PUBLIC WATER
SERVICE PROVISION
WATER SCARCITY
UTILITY MANAGEMENT
INDUSTRIAL GROWTH
LABOR
INTERNATIONAL WATER OPERATORS
SERVICE DELIVERY
UTILITY
COLLECTION OF WATER
WATER SERVICE PROVISION
EFFICIENCY
TOWN WATER UTILITIES
WATER OPERATORS
MUNICIPAL UTILITIES
PERFORMANCE CONTRACTS
RESOURCES
METER READING
CAPITAL
METERING
PUBLIC UTILITY
LEAST COST
WATER SERVICE PROVIDERS
SMALLER TOWNS
SERVICE IMPROVEMENTS
UTILITIES
SLUM DWELLERS
CONNECTIONS
DEMAND
COLLECTION EFFICIENCY
SYSTEMS
CONTRACT
VETO
CONNECTED HOUSEHOLDS
LOCAL WATER UTILITY
UTILITY OPERATING
COST
PRIVATE SECTOR
LOCAL WATER
MARKET
SERVICE QUALITY
TARIFF LEVELS
TOWN
WATER UTILITIES
INTERNATIONAL ORGANIZATION
SEWAGE TREATMENT
URBAN LOCAL
STATE
NETWORK
INVESTMENT
HOUSEHOLDS
URBAN WATER SUPPLY
HOURS OF WATER
ALLOCATION
TARIFF
SUPPLY
WATER SERVICE
MANAGEMENT OF WATER
SCARCITY
WATER SUPPLY CONNECTIONS
WATER INFRASTRUCTURE
WATER DEPARTMENTS
LEAK-DETECTION EQUIPMENT
PERFORMANCE AGREEMENT
PIPELINE
CAPITAL COSTS
MUNICIPAL WATER
CASH FLOW
NATIONAL WATER
SEWERAGE
SERVICE PROVIDERS
COMPETITION
spellingShingle SANITATION
WATER QUALITY
WATER MANAGEMENT SYSTEM
SUPPLY OF WATER
INCENTIVE
WATER SERVICES
LEAK DETECTION
WATER ALLOCATION
PUBLIC UTILITIES
SERVICE STANDARDS
CORPORATION
QUALITY OF SEWAGE
QUALITY OF WATER
SERVICE IMPROVEMENT
PERFORMANCE BENCHMARKS
PUBLIC SECTOR
WATER SECTOR
LARGE UTILITIES
WATER UTILITY
WATER SYSTEMS
SEWERAGE NETWORK
WASTEWATER MANAGEMENT
WATER SUPPLY
POLITICAL ECONOMY
URBAN WATER
WATER ALLOCATIONS
UTILITY STAFF
CAPACITY BUILDING
SERVICE CONNECTIONS
FREE WATER
LEAK DETECTION EQUIPMENT
SUBSIDY
WATER COVERAGE
ASSET MANAGEMENT
TOWNS
WATER SUPPLY SERVICES
WATER BOARDS
WATER LOSSES
UTILITY MANAGERS
MUNICIPALITIES
PUBLIC HEALTH
PUBLIC WATER UTILITIES
BUDGET
DISTRIBUTION SYSTEM
INVESTMENT PROGRAM
WATER MANAGEMENT
SEWERAGE CORPORATION
ALLOCATION OF WATER
PUBLIC HEALTH ENGINEERING
SAVINGS
PRIVATE OPERATORS
LOCAL WATER UTILITIES
COLLECTION OF SEWAGE
COST RECOVERY
PERFORMANCE INDICATORS
TOWN WATER
MONEY
WATER
WATER PROVIDERS
PUBLIC WATER
SERVICE PROVISION
WATER SCARCITY
UTILITY MANAGEMENT
INDUSTRIAL GROWTH
LABOR
INTERNATIONAL WATER OPERATORS
SERVICE DELIVERY
UTILITY
COLLECTION OF WATER
WATER SERVICE PROVISION
EFFICIENCY
TOWN WATER UTILITIES
WATER OPERATORS
MUNICIPAL UTILITIES
PERFORMANCE CONTRACTS
RESOURCES
METER READING
CAPITAL
METERING
PUBLIC UTILITY
LEAST COST
WATER SERVICE PROVIDERS
SMALLER TOWNS
SERVICE IMPROVEMENTS
UTILITIES
SLUM DWELLERS
CONNECTIONS
DEMAND
COLLECTION EFFICIENCY
SYSTEMS
CONTRACT
VETO
CONNECTED HOUSEHOLDS
LOCAL WATER UTILITY
UTILITY OPERATING
COST
PRIVATE SECTOR
LOCAL WATER
MARKET
SERVICE QUALITY
TARIFF LEVELS
TOWN
WATER UTILITIES
INTERNATIONAL ORGANIZATION
SEWAGE TREATMENT
URBAN LOCAL
STATE
NETWORK
INVESTMENT
HOUSEHOLDS
URBAN WATER SUPPLY
HOURS OF WATER
ALLOCATION
TARIFF
SUPPLY
WATER SERVICE
MANAGEMENT OF WATER
SCARCITY
WATER SUPPLY CONNECTIONS
WATER INFRASTRUCTURE
WATER DEPARTMENTS
LEAK-DETECTION EQUIPMENT
PERFORMANCE AGREEMENT
PIPELINE
CAPITAL COSTS
MUNICIPAL WATER
CASH FLOW
NATIONAL WATER
SEWERAGE
SERVICE PROVIDERS
COMPETITION
Ehrhardt, David
Mugabi, Josses
Kingdom, William
Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
geographic_facet South Asia
India
description Professionalization contracts are a new concept. The aim of these contracts is to enlist the support of specialized private firms in turning public water utilities into competent professional operators. This report looks at how the business model for such contracts may work. This report builds on fieldwork and consultation in India. The model described in this report reflects two weeks of meetings with water sector stakeholder in India, including a workshop held at the World Bank country office in Delhi on 22 March 2011. The report gives introduction in section one. It describes briefly the need for professionalization contracts in India, and the target market section two. It then summarizes what the contractor will do, and how this differs from traditional capacity building, as well as from traditional public private partnership (PPP) concepts such as management contracts section three. The report then describes the complementary policy and institutional reforms that will be needed at the state and local government levels to make professionalization contracts successful section four. Section five looks at the political economy of professionalization contracts, identifying risks, and how these risks can be mitigated through design of the institutional reforms and the business model. Section six then turns to the true business model aspects by describing indicative costs of the professionalization contract and the complementary investments required. Section seven considers what the sources of funding for these costs would be, and section eight goes on to explain how the contractor will be paid, and hence the incentives under which it will operate. Section nine looks at the market of potential contractors, and examines their incentives to participate. Finally, section ten sets out some considerations for developing the concept.
format Report
author Ehrhardt, David
Mugabi, Josses
Kingdom, William
author_facet Ehrhardt, David
Mugabi, Josses
Kingdom, William
author_sort Ehrhardt, David
title Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
title_short Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
title_full Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
title_fullStr Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
title_full_unstemmed Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development
title_sort professionalization contracts for small municipal water service providers in india : business model development
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/06/24624565/professionalization-contracts-small-municipal-water-service-providers-india-business-model-development
http://hdl.handle.net/10986/22043
_version_ 1764450096128196608
spelling okr-10986-220432021-04-23T14:04:06Z Professionalization Contracts for Small Municipal Water Service Providers in India : Business Model Development Ehrhardt, David Mugabi, Josses Kingdom, William SANITATION WATER QUALITY WATER MANAGEMENT SYSTEM SUPPLY OF WATER INCENTIVE WATER SERVICES LEAK DETECTION WATER ALLOCATION PUBLIC UTILITIES SERVICE STANDARDS CORPORATION QUALITY OF SEWAGE QUALITY OF WATER SERVICE IMPROVEMENT PERFORMANCE BENCHMARKS PUBLIC SECTOR WATER SECTOR LARGE UTILITIES WATER UTILITY WATER SYSTEMS SEWERAGE NETWORK WASTEWATER MANAGEMENT WATER SUPPLY POLITICAL ECONOMY URBAN WATER WATER ALLOCATIONS UTILITY STAFF CAPACITY BUILDING SERVICE CONNECTIONS FREE WATER LEAK DETECTION EQUIPMENT SUBSIDY WATER COVERAGE ASSET MANAGEMENT TOWNS WATER SUPPLY SERVICES WATER BOARDS WATER LOSSES UTILITY MANAGERS MUNICIPALITIES PUBLIC HEALTH PUBLIC WATER UTILITIES BUDGET DISTRIBUTION SYSTEM INVESTMENT PROGRAM WATER MANAGEMENT SEWERAGE CORPORATION ALLOCATION OF WATER PUBLIC HEALTH ENGINEERING SAVINGS PRIVATE OPERATORS LOCAL WATER UTILITIES COLLECTION OF SEWAGE COST RECOVERY PERFORMANCE INDICATORS TOWN WATER MONEY WATER WATER PROVIDERS PUBLIC WATER SERVICE PROVISION WATER SCARCITY UTILITY MANAGEMENT INDUSTRIAL GROWTH LABOR INTERNATIONAL WATER OPERATORS SERVICE DELIVERY UTILITY COLLECTION OF WATER WATER SERVICE PROVISION EFFICIENCY TOWN WATER UTILITIES WATER OPERATORS MUNICIPAL UTILITIES PERFORMANCE CONTRACTS RESOURCES METER READING CAPITAL METERING PUBLIC UTILITY LEAST COST WATER SERVICE PROVIDERS SMALLER TOWNS SERVICE IMPROVEMENTS UTILITIES SLUM DWELLERS CONNECTIONS DEMAND COLLECTION EFFICIENCY SYSTEMS CONTRACT VETO CONNECTED HOUSEHOLDS LOCAL WATER UTILITY UTILITY OPERATING COST PRIVATE SECTOR LOCAL WATER MARKET SERVICE QUALITY TARIFF LEVELS TOWN WATER UTILITIES INTERNATIONAL ORGANIZATION SEWAGE TREATMENT URBAN LOCAL STATE NETWORK INVESTMENT HOUSEHOLDS URBAN WATER SUPPLY HOURS OF WATER ALLOCATION TARIFF SUPPLY WATER SERVICE MANAGEMENT OF WATER SCARCITY WATER SUPPLY CONNECTIONS WATER INFRASTRUCTURE WATER DEPARTMENTS LEAK-DETECTION EQUIPMENT PERFORMANCE AGREEMENT PIPELINE CAPITAL COSTS MUNICIPAL WATER CASH FLOW NATIONAL WATER SEWERAGE SERVICE PROVIDERS COMPETITION Professionalization contracts are a new concept. The aim of these contracts is to enlist the support of specialized private firms in turning public water utilities into competent professional operators. This report looks at how the business model for such contracts may work. This report builds on fieldwork and consultation in India. The model described in this report reflects two weeks of meetings with water sector stakeholder in India, including a workshop held at the World Bank country office in Delhi on 22 March 2011. The report gives introduction in section one. It describes briefly the need for professionalization contracts in India, and the target market section two. It then summarizes what the contractor will do, and how this differs from traditional capacity building, as well as from traditional public private partnership (PPP) concepts such as management contracts section three. The report then describes the complementary policy and institutional reforms that will be needed at the state and local government levels to make professionalization contracts successful section four. Section five looks at the political economy of professionalization contracts, identifying risks, and how these risks can be mitigated through design of the institutional reforms and the business model. Section six then turns to the true business model aspects by describing indicative costs of the professionalization contract and the complementary investments required. Section seven considers what the sources of funding for these costs would be, and section eight goes on to explain how the contractor will be paid, and hence the incentives under which it will operate. Section nine looks at the market of potential contractors, and examines their incentives to participate. Finally, section ten sets out some considerations for developing the concept. 2015-06-23T21:32:23Z 2015-06-23T21:32:23Z 2015-06 Report http://documents.worldbank.org/curated/en/2015/06/24624565/professionalization-contracts-small-municipal-water-service-providers-india-business-model-development http://hdl.handle.net/10986/22043 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper South Asia India