Financial Inclusion and Consumer Protection in Peru : The Branchless Banking Business

As part of its Global Policy Initiative, Consultative Group to Assist the Poor (CGAP) partnered with the Superintendence of Banks, Insurance and AFPs of Peru in late 2008, with the purpose of enhancing the understanding of the issues and trends in...

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Bibliographic Details
Main Authors:	Superintendence of Banks, Insurance and AFPs of Peru, Consultative Group to Assist the Poor
Format:	Report
Language:	English en_US
Published:	World Bank, Washington, DC 2015
Subjects:	ACCESS TO BANK ACCESS TO INFORMATION ACCOUNT HOLDERS ACCOUNTING ACCOUNTING RULES ADVERTISING AGENCY RELATIONSHIP ARBITRATION ATM ATMS AUTOMATED TELLER MACHINES BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK BRANCHES BANK SECRECY BANKING SERVICES BANKS BASIS POINTS BRANCH NETWORK BUSINESS MODELS BUSINESS REGULATION CAPABILITY CASH BALANCE CIVIL CODE CLIENT IDENTIFICATION COMMERCIAL ACTIVITIES COMMERCIAL ACTIVITY COMMERCIAL BANKS CONFIDENTIALITY CONSUMER CONSUMER COMPLAINT CONSUMER COMPLAINTS CONSUMER CREDIT CONSUMER PROTECTION CONSUMER PROTECTION LAW CONSUMER RIGHTS CONTRIBUTION CREDIBILITY CREDIT CARD CREDIT CARD RATES CREDIT CARDS CREDIT COOPERATIVES CREDIT SOURCE CREDITOR CREDITOR BANK CREDITS CURRENT ACCOUNTS CUSTOMER EXPERIENCE CUSTOMER SERVICE DEBIT CARD DEEDS DELIVERY MECHANISMS DELIVERY SERVICES DEPOSIT DEPOSIT-TAKING INSTITUTIONS DEPOSITOR DEPOSITS DIGITAL CERTIFICATES DIGITAL SIGNATURES DISCLOSURE REQUIREMENTS DISPUTE RESOLUTION DOMESTIC BANK DUE DILIGENCE E-BANKING E-MONEY ECONOMIC DEVELOPMENT EDUCATION PROGRAMS ENFORCEMENT POWERS EQUIPMENT FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL CONTRACTS FINANCIAL CRIMES FINANCIAL CRISIS FINANCIAL EDUCATION FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL LITERACY FINANCIAL MARKETS FINANCIAL OPERATIONS FINANCIAL PRODUCT FINANCIAL PRODUCTS FINANCIAL RISKS FINANCIAL SECTOR FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICES FINANCIAL SERVICES PROVIDERS FINANCIAL STABILITY FINANCIAL SYSTEM FINANCIAL TRANSACTION FINANCIAL TRANSACTIONS FRAUD FRAUDS FRAUDULENT ACTIONS GENERAL PUBLIC GEOGRAPHIC DISTRIBUTION GROWTH RATE HOLDING IDENTIFICATION NUMBER INCOME LEVELS INFLATION INFORMATION ASYMMETRIES INFORMATION ASYMMETRY INFORMATION SHARING INFORMATION SYSTEMS INNOVATION INNOVATIONS INSPECTIONS INSTITUTIONAL FRAMEWORK INSURANCE INSURANCE PRODUCTS INTELLECTUAL PROPERTY RIGHTS INTEREST RATES INTERFACE INTERNATIONAL FINANCIAL MARKETS INTEROPERABILITY JURISDICTION JURISDICTIONS LEGAL AUTHORITY LEGAL FRAMEWORK LEGISLATION LEVY LIABILITY LIQUIDITY LOAN LOAN APPLICATIONS LOAN RATES LOCAL FINANCIAL MARKETS LOCAL MEDIA LOW-INCOME LOW-INCOME CUSTOMERS MAINTENANCE FEES MAJOR BANK MAJOR BANKS MANDATES MARKET DISCIPLINE MARKET FAILURES MARKETING MASS MEDIA MATERIAL MEDIA CAMPAIGNS METROPOLITAN AREAS MICROFINANCE MICROFINANCE INSTITUTIONS MOBILE BANKING MOBILE PHONES MONEY LAUNDERING MUNICIPALITIES NETWORKS ONLINE PRICE OPERATIONAL RISK PAYMENT POINTS PAYMENT SERVICES PAYMENT SYSTEM PAYMENT SYSTEMS PENSION PENSION FUNDS PENSION SYSTEM PENSIONERS PERSONAL DATA PERSONAL IDENTIFICATION PHONE PHONE BANKING PRICE COMPARISON PRICE INFORMATION PRICE TRANSPARENCY PRIVACY PRIVATE BANK PRIVATE COMMERCIAL BANKS PRIVATE PENSION PRIVATE SECTOR PROBABILITY PROTECTION OF INTELLECTUAL PROPERTY PUBLIC AWARENESS PUBLIC CONFIDENCE QUALITY OF SERVICE QUERIES RADIO REGULATOR REGULATORS REGULATORY FRAMEWORK REGULATORY REPORTS REGULATORY REQUIREMENTS REGULATORY TREATMENT REMITTANCES REMOTE LOCATIONS RESPONSIBILITIES RESULT RESULTS RISK EVALUATION RISK FACTORS SALE SALES SATELLITE SAVINGS SAVINGS ACCOUNTS SETTLEMENT SOURCE OF INFORMATION STAKEHOLDERS STATE BANK SUPERVISION SUPERVISORY FRAMEWORK SYSTEM DEVELOPMENT TARGETS TAX TAX YEAR TAXATION TELLERS TRANSACTION TRANSACTION VOLUMES TRANSPARENCY UNEMPLOYMENT USER USERS USES WEB WEB SITE WEB SITES WORTH
Online Access:	http://documents.worldbank.org/curated/en/2010/02/24224934/financial-inclusion-consumer-protection-peru-branchless-banking-business http://hdl.handle.net/10986/21838