IFC Mobile Money Study 2011 : Thailand

Although a number of m-money businesses have emerged around the world, few have reached significant scale. Overall, m-money uptake is limited when contrasted with its apparent promise of reaching the unbanked and underserved, servicing existing ban...

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Bibliographic Details
Main Author: International Finance Corporation
Format: Working Paper
Language:English
en_US
Published: Washington, DC 2015
Subjects:
B2B
ICT
ID
Online Access:http://documents.worldbank.org/curated/en/2011/01/24115962/thailand-ifc-mobile-money-study-2011
http://hdl.handle.net/10986/21744
Description
Summary:Although a number of m-money businesses have emerged around the world, few have reached significant scale. Overall, m-money uptake is limited when contrasted with its apparent promise of reaching the unbanked and underserved, servicing existing banking clients, and being a means for realizing a cashless society. This study examines the following in more detail: existing major money flows and the critical mass of low-value, high-volume payment transactions and whether m-money can be used for them (i.e., potential demand); regulatory environment and major obstacles for m-money uptake; business models of partnering institutions; payment behavior of users and nonusers (banked and unbanked), in particular where they receive funds and how they use money, including alternative means; and existing and potential agents networks, their requirements to run m-money as a viable business, and their training needs. This report provides detailed information on Thailand regarding five main topics, business models, money flows and demand, potential user perceptions and behavior, regulation, and agent networks.