IFC Mobile Money Study 2011 : Summary Report

Mobile money (m-money) refers to the use of mobile phones to perform financial and banking functions. However, the technology is far ahead of the infrastructure of financial and technical network service providers needed for an m-money system to fu...

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Bibliographic Details
Main Author: International Finance Corporation
Format: Working Paper
Language:English
en_US
Published: Washington, DC 2015
Subjects:
ATM
B2B
BUS
GDP
GPS
ICT
WEB
Online Access:http://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report
http://hdl.handle.net/10986/21743
id okr-10986-21743
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCOUNT BALANCES
ADVERTISEMENTS
ATM
AUCTION
B2B
BANK ACCOUNT
BANK ACCOUNTS
BANK SERVICES
BANK TRANSACTIONS
BANKING SYSTEM
BILL PAYMENT
BILL PAYMENTS
BUS
BUSES
BUSINESS DEVELOPMENT
BUSINESS MODEL
BUSINESS MODELS
BUSINESS STRATEGIES
BUSINESS TO BUSINESS
BUSINESS-TO-BUSINESS
BUSINESSES
CAPABILITIES
CAPABILITY
CARD READER
CARRIERS
CASHLESS SOCIETY
CELL PHONES
CENTRAL BANK
CHECKING ACCOUNTS
COMMERCIAL BANKS
COMMODITY
COMMUNICATIONS NETWORK
COMMUNICATIONS TECHNOLOGY
COMMUTER TRANSIT
COMMUTERS
COMPETITIVENESS
CONSUMERS
CONVENIENT PAYMENT
COST-BENEFIT
COST-BENEFIT ANALYSIS
CREDIT CARD
CREDIT CARD COMPANIES
CREDIT CARD COMPANY
CREDIT CARDS
CREDIT INFORMATION
CUSTOMER DEMAND
CUSTOMER LOYALTY
DATA SERVICE
DATA SERVICES
DEBIT CARD
DEBIT CARDS
DEMAND ANALYSIS
DEMAND CURVE
DEMAND CURVES
DEVELOPMENT AGENCY
DIRECT DEBIT
DISTRIBUTION NETWORK
DRIVERS
DRIVING
E-MAIL
E-MAILS
E-MONEY
E-PAYMENT
E-WALLET
EARLY ADOPTERS
ECONOMIC DEVELOPMENT
ECONOMIES OF SCALE
ELECTRICITY
ELECTRONIC FORMS
ELECTRONIC MONEY
ELECTRONIC PAYMENT
ELECTRONIC PAYMENTS
ELECTRONIC WALLET
EQUIPMENT
EXCHANGE RATE
EXCHANGE RATES
FEDERAL RESERVE BANK
FINANCIAL INFRASTRUCTURE
FINANCIAL INSTITUTIONS
FINANCIAL PRODUCTS
FINANCIAL SECTOR
FINANCIAL SECTOR DEVELOPMENT
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES
FINANCIAL SYSTEM
FORMS OF PAYMENT
FUND TRANSFER
FUND TRANSFERS
FUNDS TRANSFER
GDP
GDP PER CAPITA
GLOBAL POSITIONING SYSTEM
GOVERNMENT REGULATIONS
GPS
GROSS DOMESTIC PRODUCT
GROWTH RATE
HIGHWAY
HIGHWAY TOLLS
ICT
IDENTIFICATION NUMBER
IDENTITY MODULE
IMPLEMENTATION STRATEGIES
INFRASTRUCTURE DEVELOPMENT
INFRASTRUCTURES
INNOVATION
INSTITUTION
INSURANCE
INTERNATIONAL FINANCE
INTERNATIONAL FINANCE CORPORATION
INTERNATIONAL LAW
INTERNET ACCESS
INTEROPERABILITY
JOINT VENTURE
LEGAL STATUS
LICENSE
LICENSE FEES
LICENSES
LONG-DISTANCE
MARKET OPPORTUNITY
MARKET POTENTIAL
MARKET SEGMENT
MARKET SEGMENTS
MARKET SHARE
MARKET SHARES
MARKETING
MARKETING STRATEGY
MASS MARKET
MASS TRANSIT
MATERIAL
MEDIUM ENTERPRISES
MEMORY CHIP
MESSAGING SERVICES
MOBILE APPLICATION
MOBILE BANK
MOBILE BANKING
MOBILE COMMUNICATIONS
MOBILE NETWORK
MOBILE PHONE
MOBILE PHONE ACCESS
MOBILE PHONES
MOBILE SERVICE
MONEY MARKET
MONEY MARKETS
MONEY TRANSFER
MONEY TRANSFERS
MULTIMEDIA
MULTIPLE ACCESS
NETWORK SECURITY
NETWORK SERVICE
NETWORKS
NEW MARKET
NEW TECHNOLOGIES
NICHE MARKET
ONLINE BANKING
PACKET RADIO
PACKET RADIO SERVICE
PASSENGER TRIPS
PAYMENT CARD
PAYMENT CARDS
PAYMENT FUNCTIONS
PAYMENT INFRASTRUCTURE
PAYMENT INSTRUMENT
PAYMENT INSTRUMENTS
PAYMENT MECHANISM
PAYMENT MECHANISMS
PAYMENT METHODS
PAYMENT PLATFORM
PAYMENT SERVICE
PAYMENT SERVICES
PAYMENT TRANSACTIONS
PERSONAL BANK ACCOUNT
PERSONAL IDENTIFICATION
PERSONAL IDENTIFICATION NUMBER
POINT OF SALE
POPULATION DENSITY
PRIVATE RAILWAYS
PRIVATE SECTOR
PRIVATE VEHICLE
PROJECT MANAGEMENT
PUBLIC TRANSIT
PUBLIC TRANSPORT
PUBLIC TRANSPORT TRIPS
QUERIES
RAILWAY
RAPID TRANSIT
REGULATORY ENVIRONMENT
REGULATORY ENVIRONMENTS
RELIABILITY
RESULT
RETAIL LOCATION
RETAIL PAYMENTS
ROAD
SATELLITE
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SEARCH
SEARCH ENGINE
SECURITIES
SERVICE PROVIDER
SERVICE PROVIDERS
STAKEHOLDERS
STORAGE DEVICE
SUBSCRIBER IDENTITY MODULE
SUPERMARKETS
SUPPLY CHAIN
TECHNICAL COOPERATION
TECHNOLOGICAL SOPHISTICATION
TELECOMMUNICATIONS
TELEPHONE
TRADITIONAL BANKS
TRADITIONAL PAYMENT
TRANSACTION
TRANSACTION VOLUME
TRANSFER OF FUNDS
TRANSIT TRIP
TRANSPORT SECTOR
TRANSPORTATION
TRIPS
UNDERDEVELOPED FINANCIAL INFRASTRUCTURE
USER
USER BEHAVIOR
USERS
VALUE CHAIN
VIDEO
WEB
WEB SITE
WIRELESS APPLICATION
WIRELESS APPLICATION PROTOCOL
spellingShingle ACCOUNT BALANCES
ADVERTISEMENTS
ATM
AUCTION
B2B
BANK ACCOUNT
BANK ACCOUNTS
BANK SERVICES
BANK TRANSACTIONS
BANKING SYSTEM
BILL PAYMENT
BILL PAYMENTS
BUS
BUSES
BUSINESS DEVELOPMENT
BUSINESS MODEL
BUSINESS MODELS
BUSINESS STRATEGIES
BUSINESS TO BUSINESS
BUSINESS-TO-BUSINESS
BUSINESSES
CAPABILITIES
CAPABILITY
CARD READER
CARRIERS
CASHLESS SOCIETY
CELL PHONES
CENTRAL BANK
CHECKING ACCOUNTS
COMMERCIAL BANKS
COMMODITY
COMMUNICATIONS NETWORK
COMMUNICATIONS TECHNOLOGY
COMMUTER TRANSIT
COMMUTERS
COMPETITIVENESS
CONSUMERS
CONVENIENT PAYMENT
COST-BENEFIT
COST-BENEFIT ANALYSIS
CREDIT CARD
CREDIT CARD COMPANIES
CREDIT CARD COMPANY
CREDIT CARDS
CREDIT INFORMATION
CUSTOMER DEMAND
CUSTOMER LOYALTY
DATA SERVICE
DATA SERVICES
DEBIT CARD
DEBIT CARDS
DEMAND ANALYSIS
DEMAND CURVE
DEMAND CURVES
DEVELOPMENT AGENCY
DIRECT DEBIT
DISTRIBUTION NETWORK
DRIVERS
DRIVING
E-MAIL
E-MAILS
E-MONEY
E-PAYMENT
E-WALLET
EARLY ADOPTERS
ECONOMIC DEVELOPMENT
ECONOMIES OF SCALE
ELECTRICITY
ELECTRONIC FORMS
ELECTRONIC MONEY
ELECTRONIC PAYMENT
ELECTRONIC PAYMENTS
ELECTRONIC WALLET
EQUIPMENT
EXCHANGE RATE
EXCHANGE RATES
FEDERAL RESERVE BANK
FINANCIAL INFRASTRUCTURE
FINANCIAL INSTITUTIONS
FINANCIAL PRODUCTS
FINANCIAL SECTOR
FINANCIAL SECTOR DEVELOPMENT
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES
FINANCIAL SYSTEM
FORMS OF PAYMENT
FUND TRANSFER
FUND TRANSFERS
FUNDS TRANSFER
GDP
GDP PER CAPITA
GLOBAL POSITIONING SYSTEM
GOVERNMENT REGULATIONS
GPS
GROSS DOMESTIC PRODUCT
GROWTH RATE
HIGHWAY
HIGHWAY TOLLS
ICT
IDENTIFICATION NUMBER
IDENTITY MODULE
IMPLEMENTATION STRATEGIES
INFRASTRUCTURE DEVELOPMENT
INFRASTRUCTURES
INNOVATION
INSTITUTION
INSURANCE
INTERNATIONAL FINANCE
INTERNATIONAL FINANCE CORPORATION
INTERNATIONAL LAW
INTERNET ACCESS
INTEROPERABILITY
JOINT VENTURE
LEGAL STATUS
LICENSE
LICENSE FEES
LICENSES
LONG-DISTANCE
MARKET OPPORTUNITY
MARKET POTENTIAL
MARKET SEGMENT
MARKET SEGMENTS
MARKET SHARE
MARKET SHARES
MARKETING
MARKETING STRATEGY
MASS MARKET
MASS TRANSIT
MATERIAL
MEDIUM ENTERPRISES
MEMORY CHIP
MESSAGING SERVICES
MOBILE APPLICATION
MOBILE BANK
MOBILE BANKING
MOBILE COMMUNICATIONS
MOBILE NETWORK
MOBILE PHONE
MOBILE PHONE ACCESS
MOBILE PHONES
MOBILE SERVICE
MONEY MARKET
MONEY MARKETS
MONEY TRANSFER
MONEY TRANSFERS
MULTIMEDIA
MULTIPLE ACCESS
NETWORK SECURITY
NETWORK SERVICE
NETWORKS
NEW MARKET
NEW TECHNOLOGIES
NICHE MARKET
ONLINE BANKING
PACKET RADIO
PACKET RADIO SERVICE
PASSENGER TRIPS
PAYMENT CARD
PAYMENT CARDS
PAYMENT FUNCTIONS
PAYMENT INFRASTRUCTURE
PAYMENT INSTRUMENT
PAYMENT INSTRUMENTS
PAYMENT MECHANISM
PAYMENT MECHANISMS
PAYMENT METHODS
PAYMENT PLATFORM
PAYMENT SERVICE
PAYMENT SERVICES
PAYMENT TRANSACTIONS
PERSONAL BANK ACCOUNT
PERSONAL IDENTIFICATION
PERSONAL IDENTIFICATION NUMBER
POINT OF SALE
POPULATION DENSITY
PRIVATE RAILWAYS
PRIVATE SECTOR
PRIVATE VEHICLE
PROJECT MANAGEMENT
PUBLIC TRANSIT
PUBLIC TRANSPORT
PUBLIC TRANSPORT TRIPS
QUERIES
RAILWAY
RAPID TRANSIT
REGULATORY ENVIRONMENT
REGULATORY ENVIRONMENTS
RELIABILITY
RESULT
RETAIL LOCATION
RETAIL PAYMENTS
ROAD
SATELLITE
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SEARCH
SEARCH ENGINE
SECURITIES
SERVICE PROVIDER
SERVICE PROVIDERS
STAKEHOLDERS
STORAGE DEVICE
SUBSCRIBER IDENTITY MODULE
SUPERMARKETS
SUPPLY CHAIN
TECHNICAL COOPERATION
TECHNOLOGICAL SOPHISTICATION
TELECOMMUNICATIONS
TELEPHONE
TRADITIONAL BANKS
TRADITIONAL PAYMENT
TRANSACTION
TRANSACTION VOLUME
TRANSFER OF FUNDS
TRANSIT TRIP
TRANSPORT SECTOR
TRANSPORTATION
TRIPS
UNDERDEVELOPED FINANCIAL INFRASTRUCTURE
USER
USER BEHAVIOR
USERS
VALUE CHAIN
VIDEO
WEB
WEB SITE
WIRELESS APPLICATION
WIRELESS APPLICATION PROTOCOL
International Finance Corporation
IFC Mobile Money Study 2011 : Summary Report
description Mobile money (m-money) refers to the use of mobile phones to perform financial and banking functions. However, the technology is far ahead of the infrastructure of financial and technical network service providers needed for an m-money system to function. This study was undertaken to increase the understanding of m-money and to address key issues in scaling up development of m-money services globally. It examines the potential demand for m-money, national regulatory environments, major obstacles, and the requirements of potential service providers and networks to run m-money services as viable businesses. Four countries - Brazil, Nigeria, Sri Lanka, and Thailand - each of which represents a different world region, socioeconomic situation, and financial sector context, were included in the study. The countries were analyzed in terms of m-money business models, money flows and demand, potential user perceptions and behavior, regulations, and agent networks. In each country, an m-money service provider acted as a partner institution. To place these four countries in the wider context of m-money developments, three case studies - Japan, Kenya, and the United States were also examined. The size of potential opportunities for m-money were quantified through demand estimates and compared with estimates in the three reference countries. Chapter one provides an introduction to the study's objectives and context, and explains the definition and positioning of m-money used in this report. Chapter two presents case studies of the prominent m-money countries Kenya and Japan, as well as the United States. Chapter three presents an overview of the four country study findings and analysis. Chapter four describes the m-money business models adopted in each country and the challenges that each country faces. Chapter five concludes by placing each country along an m-money demand curve and explains the impact of this placement on the development of an opportunity for m-money.
format Working Paper
author International Finance Corporation
author_facet International Finance Corporation
author_sort International Finance Corporation
title IFC Mobile Money Study 2011 : Summary Report
title_short IFC Mobile Money Study 2011 : Summary Report
title_full IFC Mobile Money Study 2011 : Summary Report
title_fullStr IFC Mobile Money Study 2011 : Summary Report
title_full_unstemmed IFC Mobile Money Study 2011 : Summary Report
title_sort ifc mobile money study 2011 : summary report
publisher Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report
http://hdl.handle.net/10986/21743
_version_ 1764449101407059968
spelling okr-10986-217432021-04-23T14:04:04Z IFC Mobile Money Study 2011 : Summary Report International Finance Corporation ACCOUNT BALANCES ADVERTISEMENTS ATM AUCTION B2B BANK ACCOUNT BANK ACCOUNTS BANK SERVICES BANK TRANSACTIONS BANKING SYSTEM BILL PAYMENT BILL PAYMENTS BUS BUSES BUSINESS DEVELOPMENT BUSINESS MODEL BUSINESS MODELS BUSINESS STRATEGIES BUSINESS TO BUSINESS BUSINESS-TO-BUSINESS BUSINESSES CAPABILITIES CAPABILITY CARD READER CARRIERS CASHLESS SOCIETY CELL PHONES CENTRAL BANK CHECKING ACCOUNTS COMMERCIAL BANKS COMMODITY COMMUNICATIONS NETWORK COMMUNICATIONS TECHNOLOGY COMMUTER TRANSIT COMMUTERS COMPETITIVENESS CONSUMERS CONVENIENT PAYMENT COST-BENEFIT COST-BENEFIT ANALYSIS CREDIT CARD CREDIT CARD COMPANIES CREDIT CARD COMPANY CREDIT CARDS CREDIT INFORMATION CUSTOMER DEMAND CUSTOMER LOYALTY DATA SERVICE DATA SERVICES DEBIT CARD DEBIT CARDS DEMAND ANALYSIS DEMAND CURVE DEMAND CURVES DEVELOPMENT AGENCY DIRECT DEBIT DISTRIBUTION NETWORK DRIVERS DRIVING E-MAIL E-MAILS E-MONEY E-PAYMENT E-WALLET EARLY ADOPTERS ECONOMIC DEVELOPMENT ECONOMIES OF SCALE ELECTRICITY ELECTRONIC FORMS ELECTRONIC MONEY ELECTRONIC PAYMENT ELECTRONIC PAYMENTS ELECTRONIC WALLET EQUIPMENT EXCHANGE RATE EXCHANGE RATES FEDERAL RESERVE BANK FINANCIAL INFRASTRUCTURE FINANCIAL INSTITUTIONS FINANCIAL PRODUCTS FINANCIAL SECTOR FINANCIAL SECTOR DEVELOPMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FORMS OF PAYMENT FUND TRANSFER FUND TRANSFERS FUNDS TRANSFER GDP GDP PER CAPITA GLOBAL POSITIONING SYSTEM GOVERNMENT REGULATIONS GPS GROSS DOMESTIC PRODUCT GROWTH RATE HIGHWAY HIGHWAY TOLLS ICT IDENTIFICATION NUMBER IDENTITY MODULE IMPLEMENTATION STRATEGIES INFRASTRUCTURE DEVELOPMENT INFRASTRUCTURES INNOVATION INSTITUTION INSURANCE INTERNATIONAL FINANCE INTERNATIONAL FINANCE CORPORATION INTERNATIONAL LAW INTERNET ACCESS INTEROPERABILITY JOINT VENTURE LEGAL STATUS LICENSE LICENSE FEES LICENSES LONG-DISTANCE MARKET OPPORTUNITY MARKET POTENTIAL MARKET SEGMENT MARKET SEGMENTS MARKET SHARE MARKET SHARES MARKETING MARKETING STRATEGY MASS MARKET MASS TRANSIT MATERIAL MEDIUM ENTERPRISES MEMORY CHIP MESSAGING SERVICES MOBILE APPLICATION MOBILE BANK MOBILE BANKING MOBILE COMMUNICATIONS MOBILE NETWORK MOBILE PHONE MOBILE PHONE ACCESS MOBILE PHONES MOBILE SERVICE MONEY MARKET MONEY MARKETS MONEY TRANSFER MONEY TRANSFERS MULTIMEDIA MULTIPLE ACCESS NETWORK SECURITY NETWORK SERVICE NETWORKS NEW MARKET NEW TECHNOLOGIES NICHE MARKET ONLINE BANKING PACKET RADIO PACKET RADIO SERVICE PASSENGER TRIPS PAYMENT CARD PAYMENT CARDS PAYMENT FUNCTIONS PAYMENT INFRASTRUCTURE PAYMENT INSTRUMENT PAYMENT INSTRUMENTS PAYMENT MECHANISM PAYMENT MECHANISMS PAYMENT METHODS PAYMENT PLATFORM PAYMENT SERVICE PAYMENT SERVICES PAYMENT TRANSACTIONS PERSONAL BANK ACCOUNT PERSONAL IDENTIFICATION PERSONAL IDENTIFICATION NUMBER POINT OF SALE POPULATION DENSITY PRIVATE RAILWAYS PRIVATE SECTOR PRIVATE VEHICLE PROJECT MANAGEMENT PUBLIC TRANSIT PUBLIC TRANSPORT PUBLIC TRANSPORT TRIPS QUERIES RAILWAY RAPID TRANSIT REGULATORY ENVIRONMENT REGULATORY ENVIRONMENTS RELIABILITY RESULT RETAIL LOCATION RETAIL PAYMENTS ROAD SATELLITE SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SEARCH SEARCH ENGINE SECURITIES SERVICE PROVIDER SERVICE PROVIDERS STAKEHOLDERS STORAGE DEVICE SUBSCRIBER IDENTITY MODULE SUPERMARKETS SUPPLY CHAIN TECHNICAL COOPERATION TECHNOLOGICAL SOPHISTICATION TELECOMMUNICATIONS TELEPHONE TRADITIONAL BANKS TRADITIONAL PAYMENT TRANSACTION TRANSACTION VOLUME TRANSFER OF FUNDS TRANSIT TRIP TRANSPORT SECTOR TRANSPORTATION TRIPS UNDERDEVELOPED FINANCIAL INFRASTRUCTURE USER USER BEHAVIOR USERS VALUE CHAIN VIDEO WEB WEB SITE WIRELESS APPLICATION WIRELESS APPLICATION PROTOCOL Mobile money (m-money) refers to the use of mobile phones to perform financial and banking functions. However, the technology is far ahead of the infrastructure of financial and technical network service providers needed for an m-money system to function. This study was undertaken to increase the understanding of m-money and to address key issues in scaling up development of m-money services globally. It examines the potential demand for m-money, national regulatory environments, major obstacles, and the requirements of potential service providers and networks to run m-money services as viable businesses. Four countries - Brazil, Nigeria, Sri Lanka, and Thailand - each of which represents a different world region, socioeconomic situation, and financial sector context, were included in the study. The countries were analyzed in terms of m-money business models, money flows and demand, potential user perceptions and behavior, regulations, and agent networks. In each country, an m-money service provider acted as a partner institution. To place these four countries in the wider context of m-money developments, three case studies - Japan, Kenya, and the United States were also examined. The size of potential opportunities for m-money were quantified through demand estimates and compared with estimates in the three reference countries. Chapter one provides an introduction to the study's objectives and context, and explains the definition and positioning of m-money used in this report. Chapter two presents case studies of the prominent m-money countries Kenya and Japan, as well as the United States. Chapter three presents an overview of the four country study findings and analysis. Chapter four describes the m-money business models adopted in each country and the challenges that each country faces. Chapter five concludes by placing each country along an m-money demand curve and explains the impact of this placement on the development of an opportunity for m-money. 2015-04-14T22:00:53Z 2015-04-14T22:00:53Z 2011 Working Paper http://documents.worldbank.org/curated/en/2011/01/24117659/ifc-mobile-money-study-2011-summary-report http://hdl.handle.net/10986/21743 English en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ International Finance Corporation Washington, DC Publications & Research Publications & Research :: Working Paper