Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment

Approximately 41 percent of Moroccan adults use a formal financial product or service. This places Morocco well above the average level of financial inclusion in the Middle East and North Africa, as well as above the average level in lower middle i...

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Bibliographic Details
Main Author: World Bank Group
Format: Economic & Sector Work
Language:English
en_US
Published: Washington, DC 2015
Subjects:
CC
MFI
Online Access:http://documents.worldbank.org/curated/en/2014/12/23974005/enhancing-financial-capability-inclusion-morocco-demand-side-assessment
http://hdl.handle.net/10986/21503
id okr-10986-21503
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO CREDIT
ACCESS TO FINANCIAL SERVICES
ACCOUNT OWNERSHIP
ACCOUNT USAGE
ACCOUNTING
AGRICULTURAL SECTORS
AMOUNT OF MONEY
ANNUAL PERCENTAGE RATE
AWARENESS CAMPAIGNS
BANK ACCOUNT
BANK ACCOUNTS
BANK BRANCH
BANK BRANCHES
BANK CREDIT
BANK LOAN
BANK PRODUCT
BANK PRODUCTS
BANK SERVICES
BANKING PRODUCT
BANKING PRODUCTS
BANKING RELATIONSHIP
BANKING SERVICES
BANKS
BASIC FINANCIAL SERVICES
BEHAVIORAL ECONOMICS
BENEFICIARIES
BEST PRACTICES
BIASES
BONDS
BORROWING
BUDGET MANAGEMENT
BUDGETING
CALCULATIONS
CAR INSURANCE
CASH TRANSFER
CASH TRANSFERS
CC
CHECKING ACCOUNT
CHECKING ACCOUNTS
COMMERCIAL BANK
COMMERCIAL BANKS
COMPOUND INTEREST
CONSUMER
CONSUMER COMPLAINTS
CONSUMER CREDIT
CONSUMER LOANS
CONSUMER PROTECTION
CONSUMER UNDERSTANDING
CONSUMERS
CONTRIBUTIONS
CONVENTIONAL BANKS
CREDIT BUREAU
CREDIT CARD
CREDIT CARD COMPANIES
CREDIT CARD COMPANY
CREDIT CARDS
CREDIT INFORMATION
CREDIT PRODUCT
CREDIT PRODUCTS
CREDIT RISK
CROP INSURANCE
CURRICULA
CURRICULUM
DAY-TO-DAY MONEY MANAGEMENT
DEBIT CARDS
DEBT
DEMOGRAPHIC CHARACTERISTICS
DEMOGRAPHIC FACTORS
DEMOGRAPHIC GROUPS
DEPOSIT
DEPOSIT ACCOUNT
DEPOSIT INSURANCE
DISCLOSURE REQUIREMENTS
DIVERSIFICATION
DOMESTIC CREDIT
ECONOMIC GROWTH
EDUCATION LEVELS
EDUCATION TRUST
EDUCATIONAL ATTAINMENT
EDUCATIONAL MATERIALS
FAMILIES
FAMILY MEMBER
FAMILY MEMBERS
FINANCE COMPANIES
FINANCES
FINANCIAL ACCESS
FINANCIAL BEHAVIOR
FINANCIAL BEHAVIORS
FINANCIAL CONCEPTS
FINANCIAL CONSUMER
FINANCIAL CRISES
FINANCIAL CRISIS
FINANCIAL ECONOMIST
FINANCIAL EDUCATION
FINANCIAL EDUCATION ACTIVITIES
FINANCIAL EDUCATION EFFORTS
FINANCIAL EDUCATION INITIATIVES
FINANCIAL EDUCATION PROGRAMS
FINANCIAL EXCLUSION
FINANCIAL GOALS
FINANCIAL HABITS
FINANCIAL INDUSTRY
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL INTEREST
FINANCIAL KNOWLEDGE
FINANCIAL LITERACY
FINANCIAL LITERACY QUIZ
FINANCIAL MARKETS
FINANCIAL PRODUCT
FINANCIAL PRODUCTS
FINANCIAL PROVIDERS
FINANCIAL SECTOR
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDER
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES
FINANCIAL STABILITY
FINANCIAL SYSTEM
FORMAL FINANCIAL INSTITUTION
FORMAL FINANCIAL INSTITUTIONS
FORMAL FINANCIAL SERVICES
FORMAL LOAN
GENDER
GENDER GAP
HOUSEHOLD FINANCES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING FINANCE
INCOME
INCOME GROUP
INCOME GROUPS
INCOME LEVELS
INCOME SOURCE
INDEBTEDNESS
INEQUALITY
INFLATION
INFORMAL CREDIT
INFORMAL LENDERS
INFORMAL SAVINGS
INFORMATION SHARING
INSTALLMENTS
INSURANCE
INSURANCE COMPANIES
INSURANCE POLICY
INTEREST PAYMENT
INTEREST RATE
INTEREST RATES
INTERNATIONAL BANK
INVESTMENT OPPORTUNITIES
KEY BENEFITS
KEY CHALLENGES
KNOWLEDGE GAPS
KNOWLEDGE LEVELS
LABOR FORCE
LACK OF KNOWLEDGE
LARGE BANKS
LENDER
LENDERS
LEVEL OF EDUCATION
LIABILITY
LIFE INSURANCE
LOAN
LOCAL NEWSPAPERS
LONG-TERM SAVINGS
LOW INCOME
LOW INCOMES
LOW-INCOME
LOW-INCOME BORROWERS
MARKET PARTICIPANTS
MARKETING
MASS MEDIA
MATH
MEDIA CAMPAIGNS
MFI
MFIS
MICROCREDIT
MICROFINANCE
MICROFINANCE INSTITUTIONS
MINIMUM BALANCE
MONEY MANAGEMENT
MONEY TRANSFER
MONEYLENDERS
MORTGAGE
MORTGAGE LENDING
MORTGAGE PRODUCT
MORTGAGES
MULTIPLE LOANS
OUTSTANDING LOAN
OVERDRAFT
PAYMENT SERVICES
PENETRATION RATE
PENSION
PENSION PRODUCT
PENSION PRODUCTS
PERSONAL FINANCE
POOR CLIENTS
POSTAL BANK
PRIVATE PENSION
PROBABILITIES
PROBABILITY
PUBLIC AWARENESS
PURCHASES
QUESTIONNAIRE
REGRESSION ANALYSIS
RETAIL PRICE
SALES
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SAVINGS GOALS
SAVINGS PRODUCTS
SELF-EMPLOYMENT
SENIOR
SOUND FINANCIAL DECISIONS
STAKEHOLDERS
STOCKS
TRANSACTION
TYPES OF CONSUMERS
UNEXPECTED EXPENSES
UNION
URBAN AREAS
VALUABLE
VULNERABLE GROUPS
WITHDRAWAL
WOMAN
spellingShingle ACCESS TO CREDIT
ACCESS TO FINANCIAL SERVICES
ACCOUNT OWNERSHIP
ACCOUNT USAGE
ACCOUNTING
AGRICULTURAL SECTORS
AMOUNT OF MONEY
ANNUAL PERCENTAGE RATE
AWARENESS CAMPAIGNS
BANK ACCOUNT
BANK ACCOUNTS
BANK BRANCH
BANK BRANCHES
BANK CREDIT
BANK LOAN
BANK PRODUCT
BANK PRODUCTS
BANK SERVICES
BANKING PRODUCT
BANKING PRODUCTS
BANKING RELATIONSHIP
BANKING SERVICES
BANKS
BASIC FINANCIAL SERVICES
BEHAVIORAL ECONOMICS
BENEFICIARIES
BEST PRACTICES
BIASES
BONDS
BORROWING
BUDGET MANAGEMENT
BUDGETING
CALCULATIONS
CAR INSURANCE
CASH TRANSFER
CASH TRANSFERS
CC
CHECKING ACCOUNT
CHECKING ACCOUNTS
COMMERCIAL BANK
COMMERCIAL BANKS
COMPOUND INTEREST
CONSUMER
CONSUMER COMPLAINTS
CONSUMER CREDIT
CONSUMER LOANS
CONSUMER PROTECTION
CONSUMER UNDERSTANDING
CONSUMERS
CONTRIBUTIONS
CONVENTIONAL BANKS
CREDIT BUREAU
CREDIT CARD
CREDIT CARD COMPANIES
CREDIT CARD COMPANY
CREDIT CARDS
CREDIT INFORMATION
CREDIT PRODUCT
CREDIT PRODUCTS
CREDIT RISK
CROP INSURANCE
CURRICULA
CURRICULUM
DAY-TO-DAY MONEY MANAGEMENT
DEBIT CARDS
DEBT
DEMOGRAPHIC CHARACTERISTICS
DEMOGRAPHIC FACTORS
DEMOGRAPHIC GROUPS
DEPOSIT
DEPOSIT ACCOUNT
DEPOSIT INSURANCE
DISCLOSURE REQUIREMENTS
DIVERSIFICATION
DOMESTIC CREDIT
ECONOMIC GROWTH
EDUCATION LEVELS
EDUCATION TRUST
EDUCATIONAL ATTAINMENT
EDUCATIONAL MATERIALS
FAMILIES
FAMILY MEMBER
FAMILY MEMBERS
FINANCE COMPANIES
FINANCES
FINANCIAL ACCESS
FINANCIAL BEHAVIOR
FINANCIAL BEHAVIORS
FINANCIAL CONCEPTS
FINANCIAL CONSUMER
FINANCIAL CRISES
FINANCIAL CRISIS
FINANCIAL ECONOMIST
FINANCIAL EDUCATION
FINANCIAL EDUCATION ACTIVITIES
FINANCIAL EDUCATION EFFORTS
FINANCIAL EDUCATION INITIATIVES
FINANCIAL EDUCATION PROGRAMS
FINANCIAL EXCLUSION
FINANCIAL GOALS
FINANCIAL HABITS
FINANCIAL INDUSTRY
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL INTEREST
FINANCIAL KNOWLEDGE
FINANCIAL LITERACY
FINANCIAL LITERACY QUIZ
FINANCIAL MARKETS
FINANCIAL PRODUCT
FINANCIAL PRODUCTS
FINANCIAL PROVIDERS
FINANCIAL SECTOR
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDER
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES
FINANCIAL STABILITY
FINANCIAL SYSTEM
FORMAL FINANCIAL INSTITUTION
FORMAL FINANCIAL INSTITUTIONS
FORMAL FINANCIAL SERVICES
FORMAL LOAN
GENDER
GENDER GAP
HOUSEHOLD FINANCES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING FINANCE
INCOME
INCOME GROUP
INCOME GROUPS
INCOME LEVELS
INCOME SOURCE
INDEBTEDNESS
INEQUALITY
INFLATION
INFORMAL CREDIT
INFORMAL LENDERS
INFORMAL SAVINGS
INFORMATION SHARING
INSTALLMENTS
INSURANCE
INSURANCE COMPANIES
INSURANCE POLICY
INTEREST PAYMENT
INTEREST RATE
INTEREST RATES
INTERNATIONAL BANK
INVESTMENT OPPORTUNITIES
KEY BENEFITS
KEY CHALLENGES
KNOWLEDGE GAPS
KNOWLEDGE LEVELS
LABOR FORCE
LACK OF KNOWLEDGE
LARGE BANKS
LENDER
LENDERS
LEVEL OF EDUCATION
LIABILITY
LIFE INSURANCE
LOAN
LOCAL NEWSPAPERS
LONG-TERM SAVINGS
LOW INCOME
LOW INCOMES
LOW-INCOME
LOW-INCOME BORROWERS
MARKET PARTICIPANTS
MARKETING
MASS MEDIA
MATH
MEDIA CAMPAIGNS
MFI
MFIS
MICROCREDIT
MICROFINANCE
MICROFINANCE INSTITUTIONS
MINIMUM BALANCE
MONEY MANAGEMENT
MONEY TRANSFER
MONEYLENDERS
MORTGAGE
MORTGAGE LENDING
MORTGAGE PRODUCT
MORTGAGES
MULTIPLE LOANS
OUTSTANDING LOAN
OVERDRAFT
PAYMENT SERVICES
PENETRATION RATE
PENSION
PENSION PRODUCT
PENSION PRODUCTS
PERSONAL FINANCE
POOR CLIENTS
POSTAL BANK
PRIVATE PENSION
PROBABILITIES
PROBABILITY
PUBLIC AWARENESS
PURCHASES
QUESTIONNAIRE
REGRESSION ANALYSIS
RETAIL PRICE
SALES
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SAVINGS GOALS
SAVINGS PRODUCTS
SELF-EMPLOYMENT
SENIOR
SOUND FINANCIAL DECISIONS
STAKEHOLDERS
STOCKS
TRANSACTION
TYPES OF CONSUMERS
UNEXPECTED EXPENSES
UNION
URBAN AREAS
VALUABLE
VULNERABLE GROUPS
WITHDRAWAL
WOMAN
World Bank Group
Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
geographic_facet Middle East and North Africa
Morocco
description Approximately 41 percent of Moroccan adults use a formal financial product or service. This places Morocco well above the average level of financial inclusion in the Middle East and North Africa, as well as above the average level in lower middle income countries (18 percent and 28 percent, respectively). Bank accounts are the most commonly used financial product, with 28 percent of adults reporting having a deposit or checking account. Microfinance institutions (MFIs) currently reach about five percent of the adult population, a finding consistent with supply-side data. Insurance is used by around 24 percent of the adult population in Morocco which is mainly due to mandatory insurance classes. Allowing, and advocating for branchless banking offers the potential to further expand the coverage of financial services and to reach the poor, rural dwellers, and women. Moreover, initiatives to bring women into the financial sector need to reveal and take into account, the substantial differences which can exist between men and women in their access, needs, and preferences of financial services.
format Economic & Sector Work
author World Bank Group
author_facet World Bank Group
author_sort World Bank Group
title Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
title_short Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
title_full Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
title_fullStr Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
title_full_unstemmed Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment
title_sort enhancing financial capability and inclusion in morocco : a demand-side assessment
publisher Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2014/12/23974005/enhancing-financial-capability-inclusion-morocco-demand-side-assessment
http://hdl.handle.net/10986/21503
_version_ 1764448438856974336
spelling okr-10986-215032021-04-23T14:04:02Z Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment World Bank Group ACCESS TO CREDIT ACCESS TO FINANCIAL SERVICES ACCOUNT OWNERSHIP ACCOUNT USAGE ACCOUNTING AGRICULTURAL SECTORS AMOUNT OF MONEY ANNUAL PERCENTAGE RATE AWARENESS CAMPAIGNS BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK BRANCHES BANK CREDIT BANK LOAN BANK PRODUCT BANK PRODUCTS BANK SERVICES BANKING PRODUCT BANKING PRODUCTS BANKING RELATIONSHIP BANKING SERVICES BANKS BASIC FINANCIAL SERVICES BEHAVIORAL ECONOMICS BENEFICIARIES BEST PRACTICES BIASES BONDS BORROWING BUDGET MANAGEMENT BUDGETING CALCULATIONS CAR INSURANCE CASH TRANSFER CASH TRANSFERS CC CHECKING ACCOUNT CHECKING ACCOUNTS COMMERCIAL BANK COMMERCIAL BANKS COMPOUND INTEREST CONSUMER CONSUMER COMPLAINTS CONSUMER CREDIT CONSUMER LOANS CONSUMER PROTECTION CONSUMER UNDERSTANDING CONSUMERS CONTRIBUTIONS CONVENTIONAL BANKS CREDIT BUREAU CREDIT CARD CREDIT CARD COMPANIES CREDIT CARD COMPANY CREDIT CARDS CREDIT INFORMATION CREDIT PRODUCT CREDIT PRODUCTS CREDIT RISK CROP INSURANCE CURRICULA CURRICULUM DAY-TO-DAY MONEY MANAGEMENT DEBIT CARDS DEBT DEMOGRAPHIC CHARACTERISTICS DEMOGRAPHIC FACTORS DEMOGRAPHIC GROUPS DEPOSIT DEPOSIT ACCOUNT DEPOSIT INSURANCE DISCLOSURE REQUIREMENTS DIVERSIFICATION DOMESTIC CREDIT ECONOMIC GROWTH EDUCATION LEVELS EDUCATION TRUST EDUCATIONAL ATTAINMENT EDUCATIONAL MATERIALS FAMILIES FAMILY MEMBER FAMILY MEMBERS FINANCE COMPANIES FINANCES FINANCIAL ACCESS FINANCIAL BEHAVIOR FINANCIAL BEHAVIORS FINANCIAL CONCEPTS FINANCIAL CONSUMER FINANCIAL CRISES FINANCIAL CRISIS FINANCIAL ECONOMIST FINANCIAL EDUCATION FINANCIAL EDUCATION ACTIVITIES FINANCIAL EDUCATION EFFORTS FINANCIAL EDUCATION INITIATIVES FINANCIAL EDUCATION PROGRAMS FINANCIAL EXCLUSION FINANCIAL GOALS FINANCIAL HABITS FINANCIAL INDUSTRY FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL INTEREST FINANCIAL KNOWLEDGE FINANCIAL LITERACY FINANCIAL LITERACY QUIZ FINANCIAL MARKETS FINANCIAL PRODUCT FINANCIAL PRODUCTS FINANCIAL PROVIDERS FINANCIAL SECTOR FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL STABILITY FINANCIAL SYSTEM FORMAL FINANCIAL INSTITUTION FORMAL FINANCIAL INSTITUTIONS FORMAL FINANCIAL SERVICES FORMAL LOAN GENDER GENDER GAP HOUSEHOLD FINANCES HOUSEHOLD INCOME HOUSEHOLDS HOUSING FINANCE INCOME INCOME GROUP INCOME GROUPS INCOME LEVELS INCOME SOURCE INDEBTEDNESS INEQUALITY INFLATION INFORMAL CREDIT INFORMAL LENDERS INFORMAL SAVINGS INFORMATION SHARING INSTALLMENTS INSURANCE INSURANCE COMPANIES INSURANCE POLICY INTEREST PAYMENT INTEREST RATE INTEREST RATES INTERNATIONAL BANK INVESTMENT OPPORTUNITIES KEY BENEFITS KEY CHALLENGES KNOWLEDGE GAPS KNOWLEDGE LEVELS LABOR FORCE LACK OF KNOWLEDGE LARGE BANKS LENDER LENDERS LEVEL OF EDUCATION LIABILITY LIFE INSURANCE LOAN LOCAL NEWSPAPERS LONG-TERM SAVINGS LOW INCOME LOW INCOMES LOW-INCOME LOW-INCOME BORROWERS MARKET PARTICIPANTS MARKETING MASS MEDIA MATH MEDIA CAMPAIGNS MFI MFIS MICROCREDIT MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM BALANCE MONEY MANAGEMENT MONEY TRANSFER MONEYLENDERS MORTGAGE MORTGAGE LENDING MORTGAGE PRODUCT MORTGAGES MULTIPLE LOANS OUTSTANDING LOAN OVERDRAFT PAYMENT SERVICES PENETRATION RATE PENSION PENSION PRODUCT PENSION PRODUCTS PERSONAL FINANCE POOR CLIENTS POSTAL BANK PRIVATE PENSION PROBABILITIES PROBABILITY PUBLIC AWARENESS PURCHASES QUESTIONNAIRE REGRESSION ANALYSIS RETAIL PRICE SALES SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS GOALS SAVINGS PRODUCTS SELF-EMPLOYMENT SENIOR SOUND FINANCIAL DECISIONS STAKEHOLDERS STOCKS TRANSACTION TYPES OF CONSUMERS UNEXPECTED EXPENSES UNION URBAN AREAS VALUABLE VULNERABLE GROUPS WITHDRAWAL WOMAN Approximately 41 percent of Moroccan adults use a formal financial product or service. This places Morocco well above the average level of financial inclusion in the Middle East and North Africa, as well as above the average level in lower middle income countries (18 percent and 28 percent, respectively). Bank accounts are the most commonly used financial product, with 28 percent of adults reporting having a deposit or checking account. Microfinance institutions (MFIs) currently reach about five percent of the adult population, a finding consistent with supply-side data. Insurance is used by around 24 percent of the adult population in Morocco which is mainly due to mandatory insurance classes. Allowing, and advocating for branchless banking offers the potential to further expand the coverage of financial services and to reach the poor, rural dwellers, and women. Moreover, initiatives to bring women into the financial sector need to reveal and take into account, the substantial differences which can exist between men and women in their access, needs, and preferences of financial services. 2015-02-25T22:25:40Z 2015-02-25T22:25:40Z 2014-12 http://documents.worldbank.org/curated/en/2014/12/23974005/enhancing-financial-capability-inclusion-morocco-demand-side-assessment http://hdl.handle.net/10986/21503 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Economic & Sector Work Economic & Sector Work :: Other Financial Sector Study Middle East and North Africa Morocco