Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment

Approximately 41 percent of Moroccan adults use a formal financial product or service. This places Morocco well above the average level of financial inclusion in the Middle East and North Africa, as well as above the average level in lower middle i...

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Bibliographic Details
Main Author:	World Bank Group
Format:	Economic & Sector Work
Language:	English en_US
Published:	Washington, DC 2015
Subjects:	ACCESS TO CREDIT ACCESS TO FINANCIAL SERVICES ACCOUNT OWNERSHIP ACCOUNT USAGE ACCOUNTING AGRICULTURAL SECTORS AMOUNT OF MONEY ANNUAL PERCENTAGE RATE AWARENESS CAMPAIGNS BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK BRANCHES BANK CREDIT BANK LOAN BANK PRODUCT BANK PRODUCTS BANK SERVICES BANKING PRODUCT BANKING PRODUCTS BANKING RELATIONSHIP BANKING SERVICES BANKS BASIC FINANCIAL SERVICES BEHAVIORAL ECONOMICS BENEFICIARIES BEST PRACTICES BIASES BONDS BORROWING BUDGET MANAGEMENT BUDGETING CALCULATIONS CAR INSURANCE CASH TRANSFER CASH TRANSFERS CC CHECKING ACCOUNT CHECKING ACCOUNTS COMMERCIAL BANK COMMERCIAL BANKS COMPOUND INTEREST CONSUMER CONSUMER COMPLAINTS CONSUMER CREDIT CONSUMER LOANS CONSUMER PROTECTION CONSUMER UNDERSTANDING CONSUMERS CONTRIBUTIONS CONVENTIONAL BANKS CREDIT BUREAU CREDIT CARD CREDIT CARD COMPANIES CREDIT CARD COMPANY CREDIT CARDS CREDIT INFORMATION CREDIT PRODUCT CREDIT PRODUCTS CREDIT RISK CROP INSURANCE CURRICULA CURRICULUM DAY-TO-DAY MONEY MANAGEMENT DEBIT CARDS DEBT DEMOGRAPHIC CHARACTERISTICS DEMOGRAPHIC FACTORS DEMOGRAPHIC GROUPS DEPOSIT DEPOSIT ACCOUNT DEPOSIT INSURANCE DISCLOSURE REQUIREMENTS DIVERSIFICATION DOMESTIC CREDIT ECONOMIC GROWTH EDUCATION LEVELS EDUCATION TRUST EDUCATIONAL ATTAINMENT EDUCATIONAL MATERIALS FAMILIES FAMILY MEMBER FAMILY MEMBERS FINANCE COMPANIES FINANCES FINANCIAL ACCESS FINANCIAL BEHAVIOR FINANCIAL BEHAVIORS FINANCIAL CONCEPTS FINANCIAL CONSUMER FINANCIAL CRISES FINANCIAL CRISIS FINANCIAL ECONOMIST FINANCIAL EDUCATION FINANCIAL EDUCATION ACTIVITIES FINANCIAL EDUCATION EFFORTS FINANCIAL EDUCATION INITIATIVES FINANCIAL EDUCATION PROGRAMS FINANCIAL EXCLUSION FINANCIAL GOALS FINANCIAL HABITS FINANCIAL INDUSTRY FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL INTEREST FINANCIAL KNOWLEDGE FINANCIAL LITERACY FINANCIAL LITERACY QUIZ FINANCIAL MARKETS FINANCIAL PRODUCT FINANCIAL PRODUCTS FINANCIAL PROVIDERS FINANCIAL SECTOR FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL STABILITY FINANCIAL SYSTEM FORMAL FINANCIAL INSTITUTION FORMAL FINANCIAL INSTITUTIONS FORMAL FINANCIAL SERVICES FORMAL LOAN GENDER GENDER GAP HOUSEHOLD FINANCES HOUSEHOLD INCOME HOUSEHOLDS HOUSING FINANCE INCOME INCOME GROUP INCOME GROUPS INCOME LEVELS INCOME SOURCE INDEBTEDNESS INEQUALITY INFLATION INFORMAL CREDIT INFORMAL LENDERS INFORMAL SAVINGS INFORMATION SHARING INSTALLMENTS INSURANCE INSURANCE COMPANIES INSURANCE POLICY INTEREST PAYMENT INTEREST RATE INTEREST RATES INTERNATIONAL BANK INVESTMENT OPPORTUNITIES KEY BENEFITS KEY CHALLENGES KNOWLEDGE GAPS KNOWLEDGE LEVELS LABOR FORCE LACK OF KNOWLEDGE LARGE BANKS LENDER LENDERS LEVEL OF EDUCATION LIABILITY LIFE INSURANCE LOAN LOCAL NEWSPAPERS LONG-TERM SAVINGS LOW INCOME LOW INCOMES LOW-INCOME LOW-INCOME BORROWERS MARKET PARTICIPANTS MARKETING MASS MEDIA MATH MEDIA CAMPAIGNS MFI MFIS MICROCREDIT MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM BALANCE MONEY MANAGEMENT MONEY TRANSFER MONEYLENDERS MORTGAGE MORTGAGE LENDING MORTGAGE PRODUCT MORTGAGES MULTIPLE LOANS OUTSTANDING LOAN OVERDRAFT PAYMENT SERVICES PENETRATION RATE PENSION PENSION PRODUCT PENSION PRODUCTS PERSONAL FINANCE POOR CLIENTS POSTAL BANK PRIVATE PENSION PROBABILITIES PROBABILITY PUBLIC AWARENESS PURCHASES QUESTIONNAIRE REGRESSION ANALYSIS RETAIL PRICE SALES SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS GOALS SAVINGS PRODUCTS SELF-EMPLOYMENT SENIOR SOUND FINANCIAL DECISIONS STAKEHOLDERS STOCKS TRANSACTION TYPES OF CONSUMERS UNEXPECTED EXPENSES UNION URBAN AREAS VALUABLE VULNERABLE GROUPS WITHDRAWAL WOMAN
Online Access:	http://documents.worldbank.org/curated/en/2014/12/23974005/enhancing-financial-capability-inclusion-morocco-demand-side-assessment http://hdl.handle.net/10986/21503

Description
Summary:	Approximately 41 percent of Moroccan adults use a formal financial product or service. This places Morocco well above the average level of financial inclusion in the Middle East and North Africa, as well as above the average level in lower middle income countries (18 percent and 28 percent, respectively). Bank accounts are the most commonly used financial product, with 28 percent of adults reporting having a deposit or checking account. Microfinance institutions (MFIs) currently reach about five percent of the adult population, a finding consistent with supply-side data. Insurance is used by around 24 percent of the adult population in Morocco which is mainly due to mandatory insurance classes. Allowing, and advocating for branchless banking offers the potential to further expand the coverage of financial services and to reach the poor, rural dwellers, and women. Moreover, initiatives to bring women into the financial sector need to reveal and take into account, the substantial differences which can exist between men and women in their access, needs, and preferences of financial services.

Enhancing Financial Capability and Inclusion in Morocco : A Demand-Side Assessment

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