Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey

Garanti Bankasi (Garanti) is a regional pioneer in offering products and services specifically targeted towards women entrepreneurs as a specific market segment. In 2006, Garanti created a women's entrepreneur support package specifically desi...

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Bibliographic Details
Main Authors: McCartney, Andrew, Tilyayev, Ulugbek
Format: Working Paper
Language:English
en_US
Published: World Bank Group, Washington, DC 2015
Subjects:
SME
WEB
Online Access:http://documents.worldbank.org/curated/en/2014/03/23214917/garanti-bank-sa-combining-sme-banking-excellence-proposition-women-entrepreneurs-turkey-case-study
http://hdl.handle.net/10986/21332
id okr-10986-21332
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO CAPITAL
ACCESS TO FINANCE
ACCOUNTING
AFFILIATES
APPLICATION PROCESS
ASSET MANAGEMENT
AUTO LOAN
BANK BRANCHES
BANKS
BEST PRACTICES
BORROWING
BRANCH
BUSINESS CREDIT
BUSINESS DEVELOPMENT
BUSINESS EDUCATION
BUSINESS MANAGEMENT
BUSINESS OPPORTUNITIES
BUSINESS PROCESSES
BUSINESS PURPOSES
BUSINESS SEGMENTS
BUSINESSWOMEN
BUYER
CALL CENTER
CAPABILITIES
CASH MANAGEMENT
CERTIFICATE
CERTIFICATES
CHAMBERS OF COMMERCE
COLLATERAL
COMMERCIAL BUSINESS
COMMERCIAL CREDIT
COMMERCIAL LOAN
COMMODITY
COMMODITY EXCHANGES
COMPANY
CORPORATE BANKING
CORPORATE MANAGEMENT
CORPORATION
CORPORATIONS
CREDIT CARD
CREDIT CARDS
CREDIT GAP
CREDIT GUARANTEE
CREDIT LIMIT
CREDIT LIMITS
CREDIT NEED
CREDIT POLICY
CREDIT PROCESS
CREDIT PRODUCTS
CREDIT RISK
CUSTOMER BASE
CUSTOMER LOYALTY
CUSTOMER RELATIONS
CUSTOMER RETENTION
CUSTOMER SEGMENT
CUSTOMER SERVICE
CUSTOMER SERVICES
CUSTOMIZATION
DEMAND DEPOSITS
DEPOSIT
DEPOSITS
DISTRIBUTION NETWORK
E-COMMERCE
E-LEARNING
EARNINGS
EDUCATIONAL ATTAINMENT
ELIGIBILITY CRITERIA
EMPLOYEE
EMPLOYER
EMPLOYERS
EMPLOYMENT
EMPLOYMENT OPPORTUNITIES
EMPOWERMENT
ENTERPRISE FINANCE
ENTREPRENEUR
ENTREPRENEURIAL ACTIVITY
ENTREPRENEURIAL EDUCATION
EQUAL OPPORTUNITIES
EQUAL OPPORTUNITY
EVALUATION CRITERIA
EXISTING BUSINESS
FACTORING
FAMILY BUSINESSES
FAMILY PLANNING
FARMERS
FEMALE EDUCATION
FEMALE ENTREPRENEURS
FEMALE LABOR
FEMALE LABOR FORCE
FEMALE LABOR FORCE PARTICIPATION
FEMALE LITERACY
FINANCIAL ANALYSIS
FINANCIAL EDUCATION
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL NEEDS
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDER
FINANCIAL SERVICES
FINANCIAL STRUCTURE
FINANCIAL SUPPORT
FINANCING NEED
FINANCING NEEDS
FIRMS
FOREIGN TRADE
GENDER
GENDER BALANCE
GENDER DISCRIMINATION
GENDER EQUALITY
GLOBAL BANKING ALLIANCE FOR WOMEN
GLOBAL MARKETS
GOVERNMENT POLICY
GROUP OF WOMEN
HOUSEHOLD INCOME
HUMAN RESOURCES
INEQUALITY
INFORMATION TECHNOLOGY
INNOVATIONS
INSTALLMENT
INSURANCE
INTERNAL DATA
INTERNATIONAL FINANCE
INTERNATIONAL STANDARDS
INTERNATIONAL TRADE
INTERNATIONAL WOMEN
INVENTORY
INVESTMENT BANKING
KEY CHALLENGE
LABOR FORCE PARTICIPATION
LABOUR ORGANIZATION
LEASING
LOAN
LOAN AMOUNT
LOAN AMOUNTS
LOAN CUSTOMERS
LOAN PRODUCT
LOW INTEREST RATES
MANAGEMENT SYSTEM
MANUFACTURING
MARKET RESEARCH
MARKET SEGMENT
MARKETING
MATERIAL
MATURITIES
MEDIUM ENTERPRISES
MINISTRY OF FAMILY
MORTGAGE
MORTGAGES
NEEDS OF WOMEN
NETWORKING OPPORTUNITIES
NETWORKS
NEW BUSINESS
OVERDRAFT
PARTICIPATION OF WOMEN
PAYMENT SYSTEMS
PERSONAL BANKING
POINT-OF-SALE
POINT-OF-SALE TERMINAL
POWER OF WOMEN
PRIVATE BANKS
PRIVATE INVESTMENT
PRIVATE SECTOR
PRIVATE SECTOR BANKS
PROCUREMENT
PRODUCT DESIGN
PRODUCT DEVELOPMENT
PRODUCTION CAPACITY
PRODUCTIVITY
PROFITABILITY
PROFITABLE BUSINESS
REGISTRY
RELATIONSHIP MANAGEMENT
REPRESENTATION OF WOMEN
RESULT
RESULTS
RETAIL BUSINESS
RISK MANAGEMENT
SAVINGS
SEX RATIO
SEXES
SHAREHOLDER
SHAREHOLDERS
SHOP
SMALL BUSINESS
SMALL ENTERPRISE
SME
SME CLIENTS
SME PROJECT
SME SECTOR
SOCIAL BANKING
SOCIAL NETWORK
SOCIAL RESPONSIBILITY
SPECIAL CREDIT
STORE
SUBSIDIARIES
SUPPLIER
SUPPLIERS
SUPPORT FOR WOMEN
SUPPORT FOR WOMEN ENTREPRENEURS
TARGETS
TAX COLLECTION
TECHNICAL ASSISTANCE
TECHNICAL UNIVERSITY
TECHNOLOGICAL INFRASTRUCTURE
TERMS OF LOAN
TRADE SERVICES
TRAINING COURSES
TURNAROUND TIMES
UNION
UNITED NATIONS
UNITED NATIONS DEVELOPMENT PROGRAMME
USES
VALUE CHAIN
VILLAGE
WAREHOUSE
WAREHOUSE RECEIPT
WEB
WEB SITE
WOMAN
WOMAN ENTREPRENEUR
WOMEN EMPLOYEES
WOMEN ENTREPRENEUR
WOMEN ENTREPRENEURS
WOMEN ENTREPRENEURSHIP
WOMEN IN BUSINESS
WOMEN LEADERS
WORLD HEALTH ORGANIZATION
spellingShingle ACCESS TO CAPITAL
ACCESS TO FINANCE
ACCOUNTING
AFFILIATES
APPLICATION PROCESS
ASSET MANAGEMENT
AUTO LOAN
BANK BRANCHES
BANKS
BEST PRACTICES
BORROWING
BRANCH
BUSINESS CREDIT
BUSINESS DEVELOPMENT
BUSINESS EDUCATION
BUSINESS MANAGEMENT
BUSINESS OPPORTUNITIES
BUSINESS PROCESSES
BUSINESS PURPOSES
BUSINESS SEGMENTS
BUSINESSWOMEN
BUYER
CALL CENTER
CAPABILITIES
CASH MANAGEMENT
CERTIFICATE
CERTIFICATES
CHAMBERS OF COMMERCE
COLLATERAL
COMMERCIAL BUSINESS
COMMERCIAL CREDIT
COMMERCIAL LOAN
COMMODITY
COMMODITY EXCHANGES
COMPANY
CORPORATE BANKING
CORPORATE MANAGEMENT
CORPORATION
CORPORATIONS
CREDIT CARD
CREDIT CARDS
CREDIT GAP
CREDIT GUARANTEE
CREDIT LIMIT
CREDIT LIMITS
CREDIT NEED
CREDIT POLICY
CREDIT PROCESS
CREDIT PRODUCTS
CREDIT RISK
CUSTOMER BASE
CUSTOMER LOYALTY
CUSTOMER RELATIONS
CUSTOMER RETENTION
CUSTOMER SEGMENT
CUSTOMER SERVICE
CUSTOMER SERVICES
CUSTOMIZATION
DEMAND DEPOSITS
DEPOSIT
DEPOSITS
DISTRIBUTION NETWORK
E-COMMERCE
E-LEARNING
EARNINGS
EDUCATIONAL ATTAINMENT
ELIGIBILITY CRITERIA
EMPLOYEE
EMPLOYER
EMPLOYERS
EMPLOYMENT
EMPLOYMENT OPPORTUNITIES
EMPOWERMENT
ENTERPRISE FINANCE
ENTREPRENEUR
ENTREPRENEURIAL ACTIVITY
ENTREPRENEURIAL EDUCATION
EQUAL OPPORTUNITIES
EQUAL OPPORTUNITY
EVALUATION CRITERIA
EXISTING BUSINESS
FACTORING
FAMILY BUSINESSES
FAMILY PLANNING
FARMERS
FEMALE EDUCATION
FEMALE ENTREPRENEURS
FEMALE LABOR
FEMALE LABOR FORCE
FEMALE LABOR FORCE PARTICIPATION
FEMALE LITERACY
FINANCIAL ANALYSIS
FINANCIAL EDUCATION
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL NEEDS
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDER
FINANCIAL SERVICES
FINANCIAL STRUCTURE
FINANCIAL SUPPORT
FINANCING NEED
FINANCING NEEDS
FIRMS
FOREIGN TRADE
GENDER
GENDER BALANCE
GENDER DISCRIMINATION
GENDER EQUALITY
GLOBAL BANKING ALLIANCE FOR WOMEN
GLOBAL MARKETS
GOVERNMENT POLICY
GROUP OF WOMEN
HOUSEHOLD INCOME
HUMAN RESOURCES
INEQUALITY
INFORMATION TECHNOLOGY
INNOVATIONS
INSTALLMENT
INSURANCE
INTERNAL DATA
INTERNATIONAL FINANCE
INTERNATIONAL STANDARDS
INTERNATIONAL TRADE
INTERNATIONAL WOMEN
INVENTORY
INVESTMENT BANKING
KEY CHALLENGE
LABOR FORCE PARTICIPATION
LABOUR ORGANIZATION
LEASING
LOAN
LOAN AMOUNT
LOAN AMOUNTS
LOAN CUSTOMERS
LOAN PRODUCT
LOW INTEREST RATES
MANAGEMENT SYSTEM
MANUFACTURING
MARKET RESEARCH
MARKET SEGMENT
MARKETING
MATERIAL
MATURITIES
MEDIUM ENTERPRISES
MINISTRY OF FAMILY
MORTGAGE
MORTGAGES
NEEDS OF WOMEN
NETWORKING OPPORTUNITIES
NETWORKS
NEW BUSINESS
OVERDRAFT
PARTICIPATION OF WOMEN
PAYMENT SYSTEMS
PERSONAL BANKING
POINT-OF-SALE
POINT-OF-SALE TERMINAL
POWER OF WOMEN
PRIVATE BANKS
PRIVATE INVESTMENT
PRIVATE SECTOR
PRIVATE SECTOR BANKS
PROCUREMENT
PRODUCT DESIGN
PRODUCT DEVELOPMENT
PRODUCTION CAPACITY
PRODUCTIVITY
PROFITABILITY
PROFITABLE BUSINESS
REGISTRY
RELATIONSHIP MANAGEMENT
REPRESENTATION OF WOMEN
RESULT
RESULTS
RETAIL BUSINESS
RISK MANAGEMENT
SAVINGS
SEX RATIO
SEXES
SHAREHOLDER
SHAREHOLDERS
SHOP
SMALL BUSINESS
SMALL ENTERPRISE
SME
SME CLIENTS
SME PROJECT
SME SECTOR
SOCIAL BANKING
SOCIAL NETWORK
SOCIAL RESPONSIBILITY
SPECIAL CREDIT
STORE
SUBSIDIARIES
SUPPLIER
SUPPLIERS
SUPPORT FOR WOMEN
SUPPORT FOR WOMEN ENTREPRENEURS
TARGETS
TAX COLLECTION
TECHNICAL ASSISTANCE
TECHNICAL UNIVERSITY
TECHNOLOGICAL INFRASTRUCTURE
TERMS OF LOAN
TRADE SERVICES
TRAINING COURSES
TURNAROUND TIMES
UNION
UNITED NATIONS
UNITED NATIONS DEVELOPMENT PROGRAMME
USES
VALUE CHAIN
VILLAGE
WAREHOUSE
WAREHOUSE RECEIPT
WEB
WEB SITE
WOMAN
WOMAN ENTREPRENEUR
WOMEN EMPLOYEES
WOMEN ENTREPRENEUR
WOMEN ENTREPRENEURS
WOMEN ENTREPRENEURSHIP
WOMEN IN BUSINESS
WOMEN LEADERS
WORLD HEALTH ORGANIZATION
McCartney, Andrew
Tilyayev, Ulugbek
Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
geographic_facet Europe and Central Asia
Turkey
description Garanti Bankasi (Garanti) is a regional pioneer in offering products and services specifically targeted towards women entrepreneurs as a specific market segment. In 2006, Garanti created a women's entrepreneur support package specifically designed to help Turkey s women entrepreneurs to establish and grow their businesses. This was followed up with the creation of Women Entrepreneur Gatherings, in 2007, which provided additional training and educational tools and new networking opportunities. And in 2013, Garanti began collaborating with Bogazici University, a top university in Turkey, to offer an intensive mini-MBA training program for women entrepreneurs. Garanti also launched Turkey s first Woman Entrepreneur of the Year award, an initiative that showcases women who have successfully grown their business, encouraging more women entrepreneurship in the country. This case study (the study ) explores how Garanti leaders decided to focus on women entrepreneurs. It also documents and analyzes the bank s efforts to build a profitable and sustainable women in business franchise, through its three-pillar approach, including financial support, client education, and the encouragement of entrepreneurship. The case study also provides insights into how Garanti tapped into, and integrated with its highly innovative, market leading Small and Medium Enterprise, or SME banking franchise to more effectively target women in business. The study concludes with an objective assessment of the results of the program to date, offering suggestions from IFC specialists on how Garanti may further scale up its women in business initiative in the next phase of development.
format Publications & Research :: Working Paper
author McCartney, Andrew
Tilyayev, Ulugbek
author_facet McCartney, Andrew
Tilyayev, Ulugbek
author_sort McCartney, Andrew
title Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
title_short Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
title_full Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
title_fullStr Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
title_full_unstemmed Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey
title_sort garanti bank sa : combining sme banking excellence with a proposition for women entrepreneurs in turkey
publisher World Bank Group, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2014/03/23214917/garanti-bank-sa-combining-sme-banking-excellence-proposition-women-entrepreneurs-turkey-case-study
http://hdl.handle.net/10986/21332
_version_ 1764447962348388352
spelling okr-10986-213322021-04-23T14:04:01Z Garanti Bank SA : Combining SME Banking Excellence with a Proposition for Women Entrepreneurs in Turkey McCartney, Andrew Tilyayev, Ulugbek ACCESS TO CAPITAL ACCESS TO FINANCE ACCOUNTING AFFILIATES APPLICATION PROCESS ASSET MANAGEMENT AUTO LOAN BANK BRANCHES BANKS BEST PRACTICES BORROWING BRANCH BUSINESS CREDIT BUSINESS DEVELOPMENT BUSINESS EDUCATION BUSINESS MANAGEMENT BUSINESS OPPORTUNITIES BUSINESS PROCESSES BUSINESS PURPOSES BUSINESS SEGMENTS BUSINESSWOMEN BUYER CALL CENTER CAPABILITIES CASH MANAGEMENT CERTIFICATE CERTIFICATES CHAMBERS OF COMMERCE COLLATERAL COMMERCIAL BUSINESS COMMERCIAL CREDIT COMMERCIAL LOAN COMMODITY COMMODITY EXCHANGES COMPANY CORPORATE BANKING CORPORATE MANAGEMENT CORPORATION CORPORATIONS CREDIT CARD CREDIT CARDS CREDIT GAP CREDIT GUARANTEE CREDIT LIMIT CREDIT LIMITS CREDIT NEED CREDIT POLICY CREDIT PROCESS CREDIT PRODUCTS CREDIT RISK CUSTOMER BASE CUSTOMER LOYALTY CUSTOMER RELATIONS CUSTOMER RETENTION CUSTOMER SEGMENT CUSTOMER SERVICE CUSTOMER SERVICES CUSTOMIZATION DEMAND DEPOSITS DEPOSIT DEPOSITS DISTRIBUTION NETWORK E-COMMERCE E-LEARNING EARNINGS EDUCATIONAL ATTAINMENT ELIGIBILITY CRITERIA EMPLOYEE EMPLOYER EMPLOYERS EMPLOYMENT EMPLOYMENT OPPORTUNITIES EMPOWERMENT ENTERPRISE FINANCE ENTREPRENEUR ENTREPRENEURIAL ACTIVITY ENTREPRENEURIAL EDUCATION EQUAL OPPORTUNITIES EQUAL OPPORTUNITY EVALUATION CRITERIA EXISTING BUSINESS FACTORING FAMILY BUSINESSES FAMILY PLANNING FARMERS FEMALE EDUCATION FEMALE ENTREPRENEURS FEMALE LABOR FEMALE LABOR FORCE FEMALE LABOR FORCE PARTICIPATION FEMALE LITERACY FINANCIAL ANALYSIS FINANCIAL EDUCATION FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL NEEDS FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICES FINANCIAL STRUCTURE FINANCIAL SUPPORT FINANCING NEED FINANCING NEEDS FIRMS FOREIGN TRADE GENDER GENDER BALANCE GENDER DISCRIMINATION GENDER EQUALITY GLOBAL BANKING ALLIANCE FOR WOMEN GLOBAL MARKETS GOVERNMENT POLICY GROUP OF WOMEN HOUSEHOLD INCOME HUMAN RESOURCES INEQUALITY INFORMATION TECHNOLOGY INNOVATIONS INSTALLMENT INSURANCE INTERNAL DATA INTERNATIONAL FINANCE INTERNATIONAL STANDARDS INTERNATIONAL TRADE INTERNATIONAL WOMEN INVENTORY INVESTMENT BANKING KEY CHALLENGE LABOR FORCE PARTICIPATION LABOUR ORGANIZATION LEASING LOAN LOAN AMOUNT LOAN AMOUNTS LOAN CUSTOMERS LOAN PRODUCT LOW INTEREST RATES MANAGEMENT SYSTEM MANUFACTURING MARKET RESEARCH MARKET SEGMENT MARKETING MATERIAL MATURITIES MEDIUM ENTERPRISES MINISTRY OF FAMILY MORTGAGE MORTGAGES NEEDS OF WOMEN NETWORKING OPPORTUNITIES NETWORKS NEW BUSINESS OVERDRAFT PARTICIPATION OF WOMEN PAYMENT SYSTEMS PERSONAL BANKING POINT-OF-SALE POINT-OF-SALE TERMINAL POWER OF WOMEN PRIVATE BANKS PRIVATE INVESTMENT PRIVATE SECTOR PRIVATE SECTOR BANKS PROCUREMENT PRODUCT DESIGN PRODUCT DEVELOPMENT PRODUCTION CAPACITY PRODUCTIVITY PROFITABILITY PROFITABLE BUSINESS REGISTRY RELATIONSHIP MANAGEMENT REPRESENTATION OF WOMEN RESULT RESULTS RETAIL BUSINESS RISK MANAGEMENT SAVINGS SEX RATIO SEXES SHAREHOLDER SHAREHOLDERS SHOP SMALL BUSINESS SMALL ENTERPRISE SME SME CLIENTS SME PROJECT SME SECTOR SOCIAL BANKING SOCIAL NETWORK SOCIAL RESPONSIBILITY SPECIAL CREDIT STORE SUBSIDIARIES SUPPLIER SUPPLIERS SUPPORT FOR WOMEN SUPPORT FOR WOMEN ENTREPRENEURS TARGETS TAX COLLECTION TECHNICAL ASSISTANCE TECHNICAL UNIVERSITY TECHNOLOGICAL INFRASTRUCTURE TERMS OF LOAN TRADE SERVICES TRAINING COURSES TURNAROUND TIMES UNION UNITED NATIONS UNITED NATIONS DEVELOPMENT PROGRAMME USES VALUE CHAIN VILLAGE WAREHOUSE WAREHOUSE RECEIPT WEB WEB SITE WOMAN WOMAN ENTREPRENEUR WOMEN EMPLOYEES WOMEN ENTREPRENEUR WOMEN ENTREPRENEURS WOMEN ENTREPRENEURSHIP WOMEN IN BUSINESS WOMEN LEADERS WORLD HEALTH ORGANIZATION Garanti Bankasi (Garanti) is a regional pioneer in offering products and services specifically targeted towards women entrepreneurs as a specific market segment. In 2006, Garanti created a women's entrepreneur support package specifically designed to help Turkey s women entrepreneurs to establish and grow their businesses. This was followed up with the creation of Women Entrepreneur Gatherings, in 2007, which provided additional training and educational tools and new networking opportunities. And in 2013, Garanti began collaborating with Bogazici University, a top university in Turkey, to offer an intensive mini-MBA training program for women entrepreneurs. Garanti also launched Turkey s first Woman Entrepreneur of the Year award, an initiative that showcases women who have successfully grown their business, encouraging more women entrepreneurship in the country. This case study (the study ) explores how Garanti leaders decided to focus on women entrepreneurs. It also documents and analyzes the bank s efforts to build a profitable and sustainable women in business franchise, through its three-pillar approach, including financial support, client education, and the encouragement of entrepreneurship. The case study also provides insights into how Garanti tapped into, and integrated with its highly innovative, market leading Small and Medium Enterprise, or SME banking franchise to more effectively target women in business. The study concludes with an objective assessment of the results of the program to date, offering suggestions from IFC specialists on how Garanti may further scale up its women in business initiative in the next phase of development. 2015-01-22T17:34:21Z 2015-01-22T17:34:21Z 2014-03 http://documents.worldbank.org/curated/en/2014/03/23214917/garanti-bank-sa-combining-sme-banking-excellence-proposition-women-entrepreneurs-turkey-case-study http://hdl.handle.net/10986/21332 English en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank Group, Washington, DC Publications & Research :: Working Paper Publications & Research Europe and Central Asia Turkey