Kyrgyz Republic : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

The Diagnostic Review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal and regulatory framework for consumer protection in two segments of the financial sector: banking and microfinance. The review was undertaken in response to a reques...

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Bibliographic Details
Main Author:	World Bank
Format:	Working Paper
Language:	English en_US
Published:	Washington, DC 2014
Subjects:	ACCESS TO INFORMATION ACCOUNTABILITY ACCOUNTING ACCURATE INFORMATION ADVERTISEMENT ADVERTISEMENTS ALTERNATIVE DISPUTE RESOLUTION AMOUNT OF CREDIT AMOUNT OF DEBT APPLICATION FEE ARBITRATION AUTONOMY AVERAGE WAGE BANK ACCOUNTS BANK BEHAVIOR BANK CREDIT BANK DEPOSITS BANK OFFICERS BANK PRODUCTS BANKING CUSTOMERS BANKING INDUSTRY BANKING INSTITUTIONS BANKING LAW BANKING LEGISLATION BANKING PRODUCT BANKING PRODUCTS BANKING REGULATIONS BANKING SECTOR BANKING SERVICES BANKS BARRIERS TO ENTRY BASIC BANKING BORROWER BORROWING BROCHURES BUSINESS BORROWERS CALCULATION CAPACITY BUILDING CAPACITY CONSTRAINTS CASH PAYMENTS CHANGES IN CONTRACT CIVIL CODE CIVIL LAW CLAUSES COMPARISON SHOPPING COMPETITION LAW COMPETITIVE MARKET CONSUMER CONSUMER COMPLAINT CONSUMER COMPLAINTS CONSUMER CREDIT CONSUMER GROUP CONSUMER GROUPS CONSUMER LENDING CONSUMER LOAN CONSUMER LOANS CONSUMER MARKET CONSUMER ORGANIZATION CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAW CONSUMER PROTECTION RULES CONSUMER RIGHTS CONSUMERS CONTRACT PROVISIONS CORPORATE BANKING COST OF CREDIT CREDIT CONTRACT CREDIT INSTITUTIONS CREDIT PRODUCT CREDIT PRODUCTS CREDIT REPORTING CREDIT RISK CREDIT RISK MANAGEMENT CREDIT WORTHINESS CREDITORS CREDITS CREDITWORTHINESS CURRENT ACCOUNTS DEBT DEBT COLLECTION DEPOSIT DEPOSIT ACCOUNT DEPOSIT ACCOUNTS DEPOSIT GUARANTEE DEPOSIT INSURANCE DEPOSITORS DEPOSITS DISCLOSURE DISCLOSURE OF INFORMATION DISCLOSURES DISPUTE RESOLUTION EARLY REPAYMENT ECONOMIC ACTIVITY ELECTRONIC PAYMENTS ENFORCEABILITY ENFORCEMENT OF CONTRACT EXCHANGE RATES EXTENSION OF CREDIT FINANCIAL CONSUMER FINANCIAL EDUCATION FINANCIAL INSTITUTIONS FINANCIAL ISSUES FINANCIAL LITERACY FINANCIAL MARKETS FINANCIAL MATTERS FINANCIAL PRODUCTS FINANCIAL SECTOR FINANCIAL SECTOR DEVELOPMENT FINANCIAL SECTORS FINANCIAL SERVICE FINANCIAL SERVICES FINANCIAL SERVICES PROVIDERS FINANCIAL STABILITY FINANCIAL SYSTEM FINANCIAL TOPICS FLOW OF INFORMATION FORECLOSURE FORECLOSURE PROCESSES FRAUD GENERAL PUBLIC GROSS DOMESTIC PRODUCT INFLATION INFORMATION DISCLOSURE INFORMATION ON CUSTOMERS INSURANCE INSURANCE POLICY INSURANCE PRODUCTS INSURANCE SCHEMES INTEREST CHARGES INTEREST RATE INTEREST RATES INTERNATIONAL BANK INTERNATIONAL FINANCE ISSUANCE JUDICIAL SYSTEM LAWS LEGAL AUTHORITY LEGAL FRAMEWORK LEGAL PROTECTIONS LEGAL PROVISIONS LEGAL SYSTEMS LEGISLATION LIABILITY LICENSE LICENSES LICENSING LOAN LOAN AGREEMENT LOAN APPLICATION LOAN CONTRACT LOAN CONTRACTS LOAN DOCUMENTS LOCAL GOVERNMENT LONG-TERM SAVINGS MANDATE MANDATES MARKET SHARES MARKETING MICROFINANCE MICROFINANCE INSTITUTIONS MICROFINANCE SECTOR MISLEADING STATEMENTS MISREPRESENTATION NATIONAL BANK NEGOTIATION NON-PERFORMING LOANS NOTARIAL SERVICES OPERATIONAL RISK OPERATIONAL RISKS PAYMENT HISTORY PAYMENT OF INTEREST PEER REVIEW PENALTIES PENALTY CHARGES PRIVACY PRIVATE SECTOR DEVELOPMENT PROVISION OF INFORMATION PROVISION OF INFORMATION TO CONSUMERS PRUDENTIAL REGULATION PRUDENTIAL SUPERVISION PURCHASES RATES OF INTEREST REAL ESTATE REAL PRICES REGULATORY AUTHORITY REGULATORY FRAMEWORK REMEDIES REMITTANCES REPAYMENT REPAYMENT DISCIPLINE RESPONSIBILITIES RETURN RETURNS RIGHTS OF CONSUMERS RISK MANAGEMENT SALE SALES SAVINGS SECURITIES SECURITY INTEREST SELLER SELLERS SENIOR SIMILAR PROVISION SMALL CLAIMS PROCEDURE SMALL CLAIMS PROCEDURES STAKEHOLDERS STANDARD CONTRACTS STANDARD FORM CONTRACTS SUFFICIENT INFORMATION SUPERVISION OF BANK SUPERVISION OF BANKS SUPERVISORY AGENCY THIRD PARTIES THIRD PARTY TIME DEPOSITS TRANSPARENCY TRUST FUND TURNOVER TYPES OF CONSUMER TYPES OF LOANS WAGE WAIVER WITHDRAWAL
Online Access:	http://documents.worldbank.org/curated/en/2014/05/20182319/kyrgyz-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices http://hdl.handle.net/10986/20414

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Summary:	The Diagnostic Review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal and regulatory framework for consumer protection in two segments of the financial sector: banking and microfinance. The review was undertaken in response to a request for technical assistance in the field of financial consumer protection made by the National Bank of the Kyrgyz Republic (NBKR) in November 2012.

Kyrgyz Republic : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

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