Case Study in Outcomes Evaluation : Mongolia
From 2010 to 2013, the World Bank governance partnership facility (GPF) and the Swiss Agency for Development and Cooperation (SDC) helped build the capacity of Mongolian civil society organizations (CSOs) to promote good governance and an effective...
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| Format: | Brief |
| Language: | English en_US |
| Published: |
Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2014/05/20148324/case-study-outcomes-evaluation-mongolia-showing-value-mapping-outcomes-learn-complex-programs http://hdl.handle.net/10986/20040 |
| Summary: | From 2010 to 2013, the World Bank
governance partnership facility (GPF) and the Swiss Agency
for Development and Cooperation (SDC) helped build the
capacity of Mongolian civil society organizations (CSOs) to
promote good governance and an effective civil society
engagement in procurement and service delivery monitoring.
An assessment of results from the interventions was needed
to satisfy accountability and learning needs and to inform
decisions on future programs and funding. However, the
short-term, complex nature of the interventions, numerous
CSOs involved, and scarce documentation meant that knowledge
of results was largely limited to activities and impact will
be difficult to measure. In fall 2013, the World Bank and
Mongolia office of SDC decided to use an outcome mapping
approach to evaluate the effectiveness, sustainability, and
relevance of these interventions. Outcome mapping is a
participatory methodology useful for evaluating complex
programs that involve capacity and coalition building,
multiple actors, and tacit knowledge. It looks beyond
outputs and delivery efficiency to institutional behavioral
changes that occur in and among social actors influenced by
interventions. The evaluation provided benefits to the
stakeholders in several ways: results were packaged into an
accessible, narrative format for various communication
purposes; lessons were identified on what worked and did not
work to inform the design of future CSO support,
particularly concerning social actors and their roles,
innovative solutions, and how to adapt or scale up a
program; and the participatory process promoted stakeholder
learning and ownership of results achieved to date. Thus,
the evaluation generated robust, locally validated data that
demonstrated the value of the interventions to stakeholders
and donors and revealed ways to improve implementation and
management for future efforts. |
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