Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results

The harvesting process is stakeholder-centered and captures qualitative, tacit knowledge. It includes tools to substantiate and analyze this knowledge collaboratively and communicate progress toward impact to clients, management, and partners. The...

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Bibliographic Details
Main Author:	World Bank
Format:	Working Paper
Language:	English en_US
Published:	Washington, DC 2014
Subjects:	ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLANS ADAPTIVE LEARNING ADMINISTRATIVE REQUIREMENTS ANTI-CORRUPTION ANTICORRUPTION AUTHORITY AUTHORIZATION BEHAVIORS BEST PRACTICES BOUNDARIES BRIBES BUDGET DEFICITS BUSINESS CLIMATE BUSINESS INDICATOR BUSINESS INDICATORS BUSINESS MODEL BUSINESSES CAPACITY BUILDING CENTRAL GOVERNMENT CHANGE AGENT CHANGE AGENTS CHANGE MANAGEMENT CHANGE PROCESS CITIZENS CIVIL SERVANTS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMERCE COMMON SENSE COMMUNITY MEMBERS COMMUNITY OF PRACTICE COMPLEXITY CONNECTIVITY CONSENSUS CONSTITUTION COORDINATION MECHANISM COPYRIGHT CORRUPT CORRUPTION CURRICULUM CUSTOMER SATISFACTION DECISION-MAKING DECREE DISCUSSION DISCUSSIONS DOCUMENTS E-LEARNING EDUCATION SECTOR EDUCATION SERVICES ELEARNING ELECTED OFFICIALS ELECTRICITY EQUIPMENT EXPERIMENTATION EXTERNAL CONSULTANT FINANCIAL MANAGEMENT FINANCIAL RESOURCES FINANCIAL SUSTAINABILITY FINANCIAL VIABILITY FOCUS GROUPS FOREIGN INVESTMENT GOOD GOVERNANCE GOVERNANCE REFORM GOVERNMENT ACTION GOVERNMENT LEVEL GOVERNMENT MINISTRIES GOVERNMENT OFFICES GOVERNMENT OFFICIALS GOVERNMENT PROGRAM GOVERNMENT REVENUES HUMAN CAPACITY HUMAN RESOURCES IDEA IDEAS IMAGE IMPLEMENTATION PROCESS INFORMATION SHARING INFORMATION SYSTEMS INITIATIVE INNOVATIONS INSPECTION INSTITUTIONAL CONSTRAINTS INSTITUTIONALIZATION INTEGRATION INTERVENTIONS INTRANET KNOWLEDGE CAPTURE KNOWLEDGE MANAGEMENT KNOWLEDGE SHARING LACK OF ACCOUNTABILITY LEADERSHIP LEARNING LEGISLATION LEGITIMACY LOCAL GOVERNMENT LOCAL GOVERNMENTS MANAGEMENT SERVICE MANAGEMENT SERVICES MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MINISTER MINISTERS MINISTRIES OF AGRICULTURE MINISTRIES OF HEALTH MUNICIPALITY NATIONAL TRAINING OPERATIONAL EFFICIENCIES PARLIAMENTARY OVERSIGHT PERFORMANCES PERSONAL MASTERY POLICE POLICY FRAMEWORK POLITICAL LEADERS PRACTITIONERS PRESIDENCY PRESIDENTS PRIMARY EDUCATION PROBLEM SOLVING PROCUREMENT PROJECT MANAGEMENT PROVINCIAL EDUCATION PUBLIC ADMINISTRATION PUBLIC FINANCE PUBLIC SCHOOLS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SPENDING PUBLIC UTILITY QUALITY OF SERVICE QUALITY OF SERVICES REGIONAL NETWORK REPRESENTATIVES RESULT RESULTS RURAL AREAS SERVICE DELIVERY SERVICES TO CITIZENS SOCIAL NORMS SUBNATIONAL GOVERNMENT SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TACIT KNOWLEDGE TEACHERS TECHNICAL ASSISTANCE TECHNICAL EXPERTISE TECHNICAL EXPERTS TECHNICAL SUPPORT TEXTBOOKS THINKING TIME PERIOD TRAINING MATERIALS TRANSMISSION TRANSPARENCY UNIVERSAL PRIMARY EDUCATION USE OF KNOWLEDGE USES VARIETY WORK PROCESSES
Online Access:	http://documents.worldbank.org/curated/en/2014/06/20148536/cases-outcome-harvesting-ten-pilot-experiences-identify-new-learning-multi-stakeholder-projects-improve-results http://hdl.handle.net/10986/20015