Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results

The harvesting process is stakeholder-centered and captures qualitative, tacit knowledge. It includes tools to substantiate and analyze this knowledge collaboratively and communicate progress toward impact to clients, management, and partners. The...

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Main Author: World Bank
Format: Working Paper
Language:English
en_US
Published: Washington, DC 2014
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2014/06/20148536/cases-outcome-harvesting-ten-pilot-experiences-identify-new-learning-multi-stakeholder-projects-improve-results
http://hdl.handle.net/10986/20015
id okr-10986-20015
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO INFORMATION
ACCOUNTABILITY
ACTION PLANS
ADAPTIVE LEARNING
ADMINISTRATIVE REQUIREMENTS
ANTI-CORRUPTION
ANTICORRUPTION
AUTHORITY
AUTHORIZATION
BEHAVIORS
BEST PRACTICES
BOUNDARIES
BRIBES
BUDGET DEFICITS
BUSINESS CLIMATE
BUSINESS INDICATOR
BUSINESS INDICATORS
BUSINESS MODEL
BUSINESSES
CAPACITY BUILDING
CENTRAL GOVERNMENT
CHANGE AGENT
CHANGE AGENTS
CHANGE MANAGEMENT
CHANGE PROCESS
CITIZENS
CIVIL SERVANTS
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COLLABORATION
COMMERCE
COMMON SENSE
COMMUNITY MEMBERS
COMMUNITY OF PRACTICE
COMPLEXITY
CONNECTIVITY
CONSENSUS
CONSTITUTION
COORDINATION MECHANISM
COPYRIGHT
CORRUPT
CORRUPTION
CURRICULUM
CUSTOMER SATISFACTION
DECISION-MAKING
DECREE
DISCUSSION
DISCUSSIONS
DOCUMENTS
E-LEARNING
EDUCATION SECTOR
EDUCATION SERVICES
ELEARNING
ELECTED OFFICIALS
ELECTRICITY
EQUIPMENT
EXPERIMENTATION
EXTERNAL CONSULTANT
FINANCIAL MANAGEMENT
FINANCIAL RESOURCES
FINANCIAL SUSTAINABILITY
FINANCIAL VIABILITY
FOCUS GROUPS
FOREIGN INVESTMENT
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT ACTION
GOVERNMENT LEVEL
GOVERNMENT MINISTRIES
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT PROGRAM
GOVERNMENT REVENUES
HUMAN CAPACITY
HUMAN RESOURCES
IDEA
IDEAS
IMAGE
IMPLEMENTATION PROCESS
INFORMATION SHARING
INFORMATION SYSTEMS
INITIATIVE
INNOVATIONS
INSPECTION
INSTITUTIONAL CONSTRAINTS
INSTITUTIONALIZATION
INTEGRATION
INTERVENTIONS
INTRANET
KNOWLEDGE CAPTURE
KNOWLEDGE MANAGEMENT
KNOWLEDGE SHARING
LACK OF ACCOUNTABILITY
LEADERSHIP
LEARNING
LEGISLATION
LEGITIMACY
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MANAGEMENT SERVICE
MANAGEMENT SERVICES
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
MINISTER
MINISTERS
MINISTRIES OF AGRICULTURE
MINISTRIES OF HEALTH
MUNICIPALITY
NATIONAL TRAINING
OPERATIONAL EFFICIENCIES
PARLIAMENTARY OVERSIGHT
PERFORMANCES
PERSONAL MASTERY
POLICE
POLICY FRAMEWORK
POLITICAL LEADERS
PRACTITIONERS
PRESIDENCY
PRESIDENTS
PRIMARY EDUCATION
PROBLEM SOLVING
PROCUREMENT
PROJECT MANAGEMENT
PROVINCIAL EDUCATION
PUBLIC ADMINISTRATION
PUBLIC FINANCE
PUBLIC SCHOOLS
PUBLIC SECTOR
PUBLIC SERVICE
PUBLIC SPENDING
PUBLIC UTILITY
QUALITY OF SERVICE
QUALITY OF SERVICES
REGIONAL NETWORK
REPRESENTATIVES
RESULT
RESULTS
RURAL AREAS
SERVICE DELIVERY
SERVICES TO CITIZENS
SOCIAL NORMS
SUBNATIONAL GOVERNMENT
SUPERVISION
SUPPLY CHAIN
SUPPLY CHAIN MANAGEMENT
TACIT KNOWLEDGE
TEACHERS
TECHNICAL ASSISTANCE
TECHNICAL EXPERTISE
TECHNICAL EXPERTS
TECHNICAL SUPPORT
TEXTBOOKS
THINKING
TIME PERIOD
TRAINING MATERIALS
TRANSMISSION
TRANSPARENCY
UNIVERSAL PRIMARY EDUCATION
USE OF KNOWLEDGE
USES
VARIETY
WORK PROCESSES
spellingShingle ACCESS TO INFORMATION
ACCOUNTABILITY
ACTION PLANS
ADAPTIVE LEARNING
ADMINISTRATIVE REQUIREMENTS
ANTI-CORRUPTION
ANTICORRUPTION
AUTHORITY
AUTHORIZATION
BEHAVIORS
BEST PRACTICES
BOUNDARIES
BRIBES
BUDGET DEFICITS
BUSINESS CLIMATE
BUSINESS INDICATOR
BUSINESS INDICATORS
BUSINESS MODEL
BUSINESSES
CAPACITY BUILDING
CENTRAL GOVERNMENT
CHANGE AGENT
CHANGE AGENTS
CHANGE MANAGEMENT
CHANGE PROCESS
CITIZENS
CIVIL SERVANTS
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COLLABORATION
COMMERCE
COMMON SENSE
COMMUNITY MEMBERS
COMMUNITY OF PRACTICE
COMPLEXITY
CONNECTIVITY
CONSENSUS
CONSTITUTION
COORDINATION MECHANISM
COPYRIGHT
CORRUPT
CORRUPTION
CURRICULUM
CUSTOMER SATISFACTION
DECISION-MAKING
DECREE
DISCUSSION
DISCUSSIONS
DOCUMENTS
E-LEARNING
EDUCATION SECTOR
EDUCATION SERVICES
ELEARNING
ELECTED OFFICIALS
ELECTRICITY
EQUIPMENT
EXPERIMENTATION
EXTERNAL CONSULTANT
FINANCIAL MANAGEMENT
FINANCIAL RESOURCES
FINANCIAL SUSTAINABILITY
FINANCIAL VIABILITY
FOCUS GROUPS
FOREIGN INVESTMENT
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT ACTION
GOVERNMENT LEVEL
GOVERNMENT MINISTRIES
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT PROGRAM
GOVERNMENT REVENUES
HUMAN CAPACITY
HUMAN RESOURCES
IDEA
IDEAS
IMAGE
IMPLEMENTATION PROCESS
INFORMATION SHARING
INFORMATION SYSTEMS
INITIATIVE
INNOVATIONS
INSPECTION
INSTITUTIONAL CONSTRAINTS
INSTITUTIONALIZATION
INTEGRATION
INTERVENTIONS
INTRANET
KNOWLEDGE CAPTURE
KNOWLEDGE MANAGEMENT
KNOWLEDGE SHARING
LACK OF ACCOUNTABILITY
LEADERSHIP
LEARNING
LEGISLATION
LEGITIMACY
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MANAGEMENT SERVICE
MANAGEMENT SERVICES
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
MINISTER
MINISTERS
MINISTRIES OF AGRICULTURE
MINISTRIES OF HEALTH
MUNICIPALITY
NATIONAL TRAINING
OPERATIONAL EFFICIENCIES
PARLIAMENTARY OVERSIGHT
PERFORMANCES
PERSONAL MASTERY
POLICE
POLICY FRAMEWORK
POLITICAL LEADERS
PRACTITIONERS
PRESIDENCY
PRESIDENTS
PRIMARY EDUCATION
PROBLEM SOLVING
PROCUREMENT
PROJECT MANAGEMENT
PROVINCIAL EDUCATION
PUBLIC ADMINISTRATION
PUBLIC FINANCE
PUBLIC SCHOOLS
PUBLIC SECTOR
PUBLIC SERVICE
PUBLIC SPENDING
PUBLIC UTILITY
QUALITY OF SERVICE
QUALITY OF SERVICES
REGIONAL NETWORK
REPRESENTATIVES
RESULT
RESULTS
RURAL AREAS
SERVICE DELIVERY
SERVICES TO CITIZENS
SOCIAL NORMS
SUBNATIONAL GOVERNMENT
SUPERVISION
SUPPLY CHAIN
SUPPLY CHAIN MANAGEMENT
TACIT KNOWLEDGE
TEACHERS
TECHNICAL ASSISTANCE
TECHNICAL EXPERTISE
TECHNICAL EXPERTS
TECHNICAL SUPPORT
TEXTBOOKS
THINKING
TIME PERIOD
TRAINING MATERIALS
TRANSMISSION
TRANSPARENCY
UNIVERSAL PRIMARY EDUCATION
USE OF KNOWLEDGE
USES
VARIETY
WORK PROCESSES
World Bank
Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
description The harvesting process is stakeholder-centered and captures qualitative, tacit knowledge. It includes tools to substantiate and analyze this knowledge collaboratively and communicate progress toward impact to clients, management, and partners. The tools are flexible to adapt to a program's design and can provide useful details to inform the theory of change, implementation lessons, outcomes, and indicators. This report documents a stage one pilot to identify how outcome harvesting can be integrated with the World Bank's results management approach, for learning during a program s implementation and review stages. Specifically, the pilots examined how outcome harvesting tools can lend one to learning about how change happens in complex aspects of programs. For instance, what combination of interventions worked to advance particular changes, what behavioral and institutional changes were advanced, and what was the right mix of social actors involved to achieve results? The initial pilots used outcome harvesting to review progress for 10 ongoing knowledge initiatives supporting World Bank programs or projects in strategic thematic areas. The teams retrospectively harvested information from about 2 to 5 years of program results. The analysis of each initiative s achievements included an outcome map to visualize the changes by timeline and actor and a change strategy map that summarized the outcome information to communicate the theory of change and results chain. Outcome harvesting tools can be used to gather evidence on key interventions and identify essential lessons, such as how best to adapt successful efforts to different contexts and how to choose the best mix of actors to involve. Teams recommended that precise learning can be used for informing program design and delivery, as well as defined areas for further operational research and evaluation.
format Publications & Research :: Working Paper
author World Bank
author_facet World Bank
author_sort World Bank
title Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
title_short Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
title_full Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
title_fullStr Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
title_full_unstemmed Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results
title_sort cases in outcome harvesting : ten pilot experiences identify new learning from multi-stakeholder projects to improve results
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2014/06/20148536/cases-outcome-harvesting-ten-pilot-experiences-identify-new-learning-multi-stakeholder-projects-improve-results
http://hdl.handle.net/10986/20015
_version_ 1764444741867405312
spelling okr-10986-200152021-04-23T14:03:54Z Cases in Outcome Harvesting : Ten Pilot Experiences Identify New Learning from Multi-Stakeholder Projects to Improve Results World Bank ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLANS ADAPTIVE LEARNING ADMINISTRATIVE REQUIREMENTS ANTI-CORRUPTION ANTICORRUPTION AUTHORITY AUTHORIZATION BEHAVIORS BEST PRACTICES BOUNDARIES BRIBES BUDGET DEFICITS BUSINESS CLIMATE BUSINESS INDICATOR BUSINESS INDICATORS BUSINESS MODEL BUSINESSES CAPACITY BUILDING CENTRAL GOVERNMENT CHANGE AGENT CHANGE AGENTS CHANGE MANAGEMENT CHANGE PROCESS CITIZENS CIVIL SERVANTS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMERCE COMMON SENSE COMMUNITY MEMBERS COMMUNITY OF PRACTICE COMPLEXITY CONNECTIVITY CONSENSUS CONSTITUTION COORDINATION MECHANISM COPYRIGHT CORRUPT CORRUPTION CURRICULUM CUSTOMER SATISFACTION DECISION-MAKING DECREE DISCUSSION DISCUSSIONS DOCUMENTS E-LEARNING EDUCATION SECTOR EDUCATION SERVICES ELEARNING ELECTED OFFICIALS ELECTRICITY EQUIPMENT EXPERIMENTATION EXTERNAL CONSULTANT FINANCIAL MANAGEMENT FINANCIAL RESOURCES FINANCIAL SUSTAINABILITY FINANCIAL VIABILITY FOCUS GROUPS FOREIGN INVESTMENT GOOD GOVERNANCE GOVERNANCE REFORM GOVERNMENT ACTION GOVERNMENT LEVEL GOVERNMENT MINISTRIES GOVERNMENT OFFICES GOVERNMENT OFFICIALS GOVERNMENT PROGRAM GOVERNMENT REVENUES HUMAN CAPACITY HUMAN RESOURCES IDEA IDEAS IMAGE IMPLEMENTATION PROCESS INFORMATION SHARING INFORMATION SYSTEMS INITIATIVE INNOVATIONS INSPECTION INSTITUTIONAL CONSTRAINTS INSTITUTIONALIZATION INTEGRATION INTERVENTIONS INTRANET KNOWLEDGE CAPTURE KNOWLEDGE MANAGEMENT KNOWLEDGE SHARING LACK OF ACCOUNTABILITY LEADERSHIP LEARNING LEGISLATION LEGITIMACY LOCAL GOVERNMENT LOCAL GOVERNMENTS MANAGEMENT SERVICE MANAGEMENT SERVICES MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MINISTER MINISTERS MINISTRIES OF AGRICULTURE MINISTRIES OF HEALTH MUNICIPALITY NATIONAL TRAINING OPERATIONAL EFFICIENCIES PARLIAMENTARY OVERSIGHT PERFORMANCES PERSONAL MASTERY POLICE POLICY FRAMEWORK POLITICAL LEADERS PRACTITIONERS PRESIDENCY PRESIDENTS PRIMARY EDUCATION PROBLEM SOLVING PROCUREMENT PROJECT MANAGEMENT PROVINCIAL EDUCATION PUBLIC ADMINISTRATION PUBLIC FINANCE PUBLIC SCHOOLS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SPENDING PUBLIC UTILITY QUALITY OF SERVICE QUALITY OF SERVICES REGIONAL NETWORK REPRESENTATIVES RESULT RESULTS RURAL AREAS SERVICE DELIVERY SERVICES TO CITIZENS SOCIAL NORMS SUBNATIONAL GOVERNMENT SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TACIT KNOWLEDGE TEACHERS TECHNICAL ASSISTANCE TECHNICAL EXPERTISE TECHNICAL EXPERTS TECHNICAL SUPPORT TEXTBOOKS THINKING TIME PERIOD TRAINING MATERIALS TRANSMISSION TRANSPARENCY UNIVERSAL PRIMARY EDUCATION USE OF KNOWLEDGE USES VARIETY WORK PROCESSES The harvesting process is stakeholder-centered and captures qualitative, tacit knowledge. It includes tools to substantiate and analyze this knowledge collaboratively and communicate progress toward impact to clients, management, and partners. The tools are flexible to adapt to a program's design and can provide useful details to inform the theory of change, implementation lessons, outcomes, and indicators. This report documents a stage one pilot to identify how outcome harvesting can be integrated with the World Bank's results management approach, for learning during a program s implementation and review stages. Specifically, the pilots examined how outcome harvesting tools can lend one to learning about how change happens in complex aspects of programs. For instance, what combination of interventions worked to advance particular changes, what behavioral and institutional changes were advanced, and what was the right mix of social actors involved to achieve results? The initial pilots used outcome harvesting to review progress for 10 ongoing knowledge initiatives supporting World Bank programs or projects in strategic thematic areas. The teams retrospectively harvested information from about 2 to 5 years of program results. The analysis of each initiative s achievements included an outcome map to visualize the changes by timeline and actor and a change strategy map that summarized the outcome information to communicate the theory of change and results chain. Outcome harvesting tools can be used to gather evidence on key interventions and identify essential lessons, such as how best to adapt successful efforts to different contexts and how to choose the best mix of actors to involve. Teams recommended that precise learning can be used for informing program design and delivery, as well as defined areas for further operational research and evaluation. 2014-09-09T21:07:35Z 2014-09-09T21:07:35Z 2014-06 http://documents.worldbank.org/curated/en/2014/06/20148536/cases-outcome-harvesting-ten-pilot-experiences-identify-new-learning-multi-stakeholder-projects-improve-results http://hdl.handle.net/10986/20015 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Working Paper Publications & Research