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recordtype oai_dc
spelling okr-10986-199922021-04-23T14:03:54Z Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach World Bank BILLING COMBINED SEWERAGE HOUSEHOLDS ILLEGAL CONNECTION ILLEGAL CONNECTIONS IMPROVING WATER SUPPLY LEAKS LOCAL STAKEHOLDERS MUNICIPAL SEWERAGE MUNICIPALITIES PARTICIPATION OF MUNICIPALITIES PERFORMANCE IMPROVEMENTS PIPELINE POLLUTION POPULATION GROWTH POPULATION GROWTH RATE PUBLIC SERVICES PUMPING STATIONS QUANTITY OF WATER REPLACEMENT OF WATER SERVICE DELIVERY SEWER PIPES SEWERAGE SEWERAGE NETWORK SEWERAGE NETWORKS SEWERAGE PUMPING STATIONS SEWERAGE SECTOR SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE TREATMENT PLANTS SUSTAINABILITY WATER AUTHORITY WATER NETWORKS WATER SECTOR WATER SUPPLY WATER SYSTEMS WATER USERS The Baghdad Sewerage Directorate is responsible for management of the sewerage main trunks, main sewerage pumping stations, and sewerage treatment plants in Baghdad. Each of the 14 municipalities of Baghdad has geographical limits within which they are responsible for maintaining the water supply and sewerage networks. The Deputy Mayor for technical affairs decided to adopt the leadership for results (L4R) approach to facilitate innovative performance improvements in service delivery, working collaboratively with the World Bank leadership practice and the Bank's sectoral management units in the region related to Middle East and North Africa (MENA) public sector management and governance (MNSPS) and MENA water and agriculture (MNSWA). The L4R program provided rapid results training to the leadership, encouraged the establishment of a team that included representatives of all groups concerned, and provided mentoring for coaches and teams, and support to review progress. The L4R program supported training of coaches to facilitate the diagnostic work; an L4R workshop focused on identifying and prioritizing challenges. The Bank trained and supported coaches and mentored the team in conducting a preliminary field survey to estimate the costs of new technologies and in activating the citizen hotline and complaint mechanism. 2014-09-09T14:38:05Z 2014-09-09T14:38:05Z 2014-06 http://documents.worldbank.org/curated/en/2014/06/20148662/improving-sewerage-services-management-baghdad-citizens-using-rapid-results-approach http://hdl.handle.net/10986/19992 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Brief Middle East and North Africa Iraq
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic BILLING
COMBINED SEWERAGE
HOUSEHOLDS
ILLEGAL CONNECTION
ILLEGAL CONNECTIONS
IMPROVING WATER SUPPLY
LEAKS
LOCAL STAKEHOLDERS
MUNICIPAL SEWERAGE
MUNICIPALITIES
PARTICIPATION OF MUNICIPALITIES
PERFORMANCE IMPROVEMENTS
PIPELINE
POLLUTION
POPULATION GROWTH
POPULATION GROWTH RATE
PUBLIC SERVICES
PUMPING STATIONS
QUANTITY OF WATER
REPLACEMENT OF WATER
SERVICE DELIVERY
SEWER PIPES
SEWERAGE
SEWERAGE NETWORK
SEWERAGE NETWORKS
SEWERAGE PUMPING STATIONS
SEWERAGE SECTOR
SEWERAGE SERVICE
SEWERAGE SERVICES
SEWERAGE SYSTEM
SEWERAGE TREATMENT PLANTS
SUSTAINABILITY
WATER AUTHORITY
WATER NETWORKS
WATER SECTOR
WATER SUPPLY
WATER SYSTEMS
WATER USERS
spellingShingle BILLING
COMBINED SEWERAGE
HOUSEHOLDS
ILLEGAL CONNECTION
ILLEGAL CONNECTIONS
IMPROVING WATER SUPPLY
LEAKS
LOCAL STAKEHOLDERS
MUNICIPAL SEWERAGE
MUNICIPALITIES
PARTICIPATION OF MUNICIPALITIES
PERFORMANCE IMPROVEMENTS
PIPELINE
POLLUTION
POPULATION GROWTH
POPULATION GROWTH RATE
PUBLIC SERVICES
PUMPING STATIONS
QUANTITY OF WATER
REPLACEMENT OF WATER
SERVICE DELIVERY
SEWER PIPES
SEWERAGE
SEWERAGE NETWORK
SEWERAGE NETWORKS
SEWERAGE PUMPING STATIONS
SEWERAGE SECTOR
SEWERAGE SERVICE
SEWERAGE SERVICES
SEWERAGE SYSTEM
SEWERAGE TREATMENT PLANTS
SUSTAINABILITY
WATER AUTHORITY
WATER NETWORKS
WATER SECTOR
WATER SUPPLY
WATER SYSTEMS
WATER USERS
World Bank
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
geographic_facet Middle East and North Africa
Iraq
description The Baghdad Sewerage Directorate is responsible for management of the sewerage main trunks, main sewerage pumping stations, and sewerage treatment plants in Baghdad. Each of the 14 municipalities of Baghdad has geographical limits within which they are responsible for maintaining the water supply and sewerage networks. The Deputy Mayor for technical affairs decided to adopt the leadership for results (L4R) approach to facilitate innovative performance improvements in service delivery, working collaboratively with the World Bank leadership practice and the Bank's sectoral management units in the region related to Middle East and North Africa (MENA) public sector management and governance (MNSPS) and MENA water and agriculture (MNSWA). The L4R program provided rapid results training to the leadership, encouraged the establishment of a team that included representatives of all groups concerned, and provided mentoring for coaches and teams, and support to review progress. The L4R program supported training of coaches to facilitate the diagnostic work; an L4R workshop focused on identifying and prioritizing challenges. The Bank trained and supported coaches and mentored the team in conducting a preliminary field survey to estimate the costs of new technologies and in activating the citizen hotline and complaint mechanism.
format Publications & Research :: Brief
author World Bank
author_facet World Bank
author_sort World Bank
title Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
title_short Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
title_full Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
title_fullStr Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
title_full_unstemmed Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
title_sort improving sewerage services and management for baghdad citizens using the rapid results approach
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2014/06/20148662/improving-sewerage-services-management-baghdad-citizens-using-rapid-results-approach
http://hdl.handle.net/10986/19992
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