Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach
The Baghdad Sewerage Directorate is responsible for management of the sewerage main trunks, main sewerage pumping stations, and sewerage treatment plants in Baghdad. Each of the 14 municipalities of Baghdad has geographical limits within which they...
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Online Access: | http://documents.worldbank.org/curated/en/2014/06/20148662/improving-sewerage-services-management-baghdad-citizens-using-rapid-results-approach http://hdl.handle.net/10986/19992 |
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okr-10986-199922021-04-23T14:03:54Z Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach World Bank BILLING COMBINED SEWERAGE HOUSEHOLDS ILLEGAL CONNECTION ILLEGAL CONNECTIONS IMPROVING WATER SUPPLY LEAKS LOCAL STAKEHOLDERS MUNICIPAL SEWERAGE MUNICIPALITIES PARTICIPATION OF MUNICIPALITIES PERFORMANCE IMPROVEMENTS PIPELINE POLLUTION POPULATION GROWTH POPULATION GROWTH RATE PUBLIC SERVICES PUMPING STATIONS QUANTITY OF WATER REPLACEMENT OF WATER SERVICE DELIVERY SEWER PIPES SEWERAGE SEWERAGE NETWORK SEWERAGE NETWORKS SEWERAGE PUMPING STATIONS SEWERAGE SECTOR SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE TREATMENT PLANTS SUSTAINABILITY WATER AUTHORITY WATER NETWORKS WATER SECTOR WATER SUPPLY WATER SYSTEMS WATER USERS The Baghdad Sewerage Directorate is responsible for management of the sewerage main trunks, main sewerage pumping stations, and sewerage treatment plants in Baghdad. Each of the 14 municipalities of Baghdad has geographical limits within which they are responsible for maintaining the water supply and sewerage networks. The Deputy Mayor for technical affairs decided to adopt the leadership for results (L4R) approach to facilitate innovative performance improvements in service delivery, working collaboratively with the World Bank leadership practice and the Bank's sectoral management units in the region related to Middle East and North Africa (MENA) public sector management and governance (MNSPS) and MENA water and agriculture (MNSWA). The L4R program provided rapid results training to the leadership, encouraged the establishment of a team that included representatives of all groups concerned, and provided mentoring for coaches and teams, and support to review progress. The L4R program supported training of coaches to facilitate the diagnostic work; an L4R workshop focused on identifying and prioritizing challenges. The Bank trained and supported coaches and mentored the team in conducting a preliminary field survey to estimate the costs of new technologies and in activating the citizen hotline and complaint mechanism. 2014-09-09T14:38:05Z 2014-09-09T14:38:05Z 2014-06 http://documents.worldbank.org/curated/en/2014/06/20148662/improving-sewerage-services-management-baghdad-citizens-using-rapid-results-approach http://hdl.handle.net/10986/19992 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Brief Middle East and North Africa Iraq |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Digital Repositories |
building |
World Bank Open Knowledge Repository |
collection |
World Bank |
language |
English en_US |
topic |
BILLING COMBINED SEWERAGE HOUSEHOLDS ILLEGAL CONNECTION ILLEGAL CONNECTIONS IMPROVING WATER SUPPLY LEAKS LOCAL STAKEHOLDERS MUNICIPAL SEWERAGE MUNICIPALITIES PARTICIPATION OF MUNICIPALITIES PERFORMANCE IMPROVEMENTS PIPELINE POLLUTION POPULATION GROWTH POPULATION GROWTH RATE PUBLIC SERVICES PUMPING STATIONS QUANTITY OF WATER REPLACEMENT OF WATER SERVICE DELIVERY SEWER PIPES SEWERAGE SEWERAGE NETWORK SEWERAGE NETWORKS SEWERAGE PUMPING STATIONS SEWERAGE SECTOR SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE TREATMENT PLANTS SUSTAINABILITY WATER AUTHORITY WATER NETWORKS WATER SECTOR WATER SUPPLY WATER SYSTEMS WATER USERS |
spellingShingle |
BILLING COMBINED SEWERAGE HOUSEHOLDS ILLEGAL CONNECTION ILLEGAL CONNECTIONS IMPROVING WATER SUPPLY LEAKS LOCAL STAKEHOLDERS MUNICIPAL SEWERAGE MUNICIPALITIES PARTICIPATION OF MUNICIPALITIES PERFORMANCE IMPROVEMENTS PIPELINE POLLUTION POPULATION GROWTH POPULATION GROWTH RATE PUBLIC SERVICES PUMPING STATIONS QUANTITY OF WATER REPLACEMENT OF WATER SERVICE DELIVERY SEWER PIPES SEWERAGE SEWERAGE NETWORK SEWERAGE NETWORKS SEWERAGE PUMPING STATIONS SEWERAGE SECTOR SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE TREATMENT PLANTS SUSTAINABILITY WATER AUTHORITY WATER NETWORKS WATER SECTOR WATER SUPPLY WATER SYSTEMS WATER USERS World Bank Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
geographic_facet |
Middle East and North Africa Iraq |
description |
The Baghdad Sewerage Directorate is
responsible for management of the sewerage main trunks, main
sewerage pumping stations, and sewerage treatment plants in
Baghdad. Each of the 14 municipalities of Baghdad has
geographical limits within which they are responsible for
maintaining the water supply and sewerage networks. The
Deputy Mayor for technical affairs decided to adopt the
leadership for results (L4R) approach to facilitate
innovative performance improvements in service delivery,
working collaboratively with the World Bank leadership
practice and the Bank's sectoral management units in
the region related to Middle East and North Africa (MENA)
public sector management and governance (MNSPS) and MENA
water and agriculture (MNSWA). The L4R program provided
rapid results training to the leadership, encouraged the
establishment of a team that included representatives of all
groups concerned, and provided mentoring for coaches and
teams, and support to review progress. The L4R program
supported training of coaches to facilitate the diagnostic
work; an L4R workshop focused on identifying and
prioritizing challenges. The Bank trained and supported
coaches and mentored the team in conducting a preliminary
field survey to estimate the costs of new technologies and
in activating the citizen hotline and complaint mechanism. |
format |
Publications & Research :: Brief |
author |
World Bank |
author_facet |
World Bank |
author_sort |
World Bank |
title |
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
title_short |
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
title_full |
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
title_fullStr |
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
title_full_unstemmed |
Improving Sewerage Services and Management for Baghdad Citizens using the Rapid Results Approach |
title_sort |
improving sewerage services and management for baghdad citizens using the rapid results approach |
publisher |
Washington, DC |
publishDate |
2014 |
url |
http://documents.worldbank.org/curated/en/2014/06/20148662/improving-sewerage-services-management-baghdad-citizens-using-rapid-results-approach http://hdl.handle.net/10986/19992 |
_version_ |
1764444724205191168 |