Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

The diagnostic review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal, and regulatory framework in four segments of the financial sector: banking, microfinance, securities, and insura...

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Main Author:	World Bank
Format:	PSD, Privatization and Industrial Policy
Language:	English en_US
Published:	Washington, DC 2014
Subjects:	ACCESS POINTS ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNTABILITY ADVERTISEMENT ADVERTISEMENTS AFFORDABILITY AGRICULTURAL CREDIT APPLICATION FORM APPLICATION PROCESS ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM AUTO LOANS AVERAGE BALANCE AWARENESS CAMPAIGNS BAD CREDIT BANK ACCOUNT BANK ACCOUNTS BANK BRANCHES BANK CREDIT BANK CUSTOMER BANK CUSTOMERS BANK FOR INTERNATIONAL SETTLEMENTS BANK LOANS BANKING INDUSTRY BANKING PRODUCT BANKING PRODUCTS BANKING REGULATION BANKING SECTOR BANKING SUPERVISION BANKING SURVEILLANCE BANKRUPTCY BANKRUPTCY LAWS BANKS BEST PRACTICES BORROWER BORROWING BROCHURES BUSINESS PLANS CALCULATION CAPITAL MARKETS CAPITAL REQUIREMENTS CASH ADVANCES CASH RESERVE CDS CHECKING ACCOUNT CHECKS COLLATERAL COLLECTIVE INVESTMENT SCHEMES COMMERCIAL BANKS CONSUMER CONSUMER COMPLAINTS CONSUMER COUNCILS CONSUMER CREDIT CONSUMER FINANCE CONSUMER LOANS CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAWS CONSUMERS CONTINGENCY CONTRIBUTIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT CARD APPLICATION CREDIT CARD DEBT CREDIT CARD ISSUERS CREDIT CARD PURCHASES CREDIT CARDS CREDIT GUARANTEE CREDIT GUARANTEE FACILITY CREDIT INFORMATION CREDIT INFORMATION BUREAU CREDIT LIMIT CREDIT POLICY CREDIT PRODUCT CREDIT PRODUCTS CREDIT REPORT CREDIT REPORTING CREDITORS CREDITS CREDITWORTHINESS CURRENT ACCOUNTS DEBT COLLECTION DEBT COLLECTOR DEBTOR DECEPTIVE MARKETING DEFAULTERS DEPOSIT DEPOSIT ACCOUNTS DEPOSITOR DEPOSITORS DEPOSITS DEVELOPMENT FINANCE DEVELOPMENT FINANCE INSTITUTIONS DISCLOSURE REQUIREMENTS DISPOSABLE INCOME ELECTRONIC BANKING ELECTRONIC COMMERCE ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC FUNDS TRANSFERS ELECTRONIC TRANSFERS EMPOWERMENT ENFORCEMENT AGENCIES EXCHANGE COMMISSION EXCHANGE RATES FAMILY MEMBERS FEES ON DEPOSIT FINANCE LITERACY FINANCES FINANCIAL ACTION FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL DATA FINANCIAL EDUCATION FINANCIAL EDUCATION PROGRAMS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL LITERACY FINANCIAL PRODUCTS FINANCIAL SAFETY FINANCIAL SECTOR FINANCIAL SECTOR ASSESSMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL TRANSACTIONS FINANCING FACILITIES FORECLOSED PROPERTY FOREIGN EXCHANGE GENERAL PUBLIC GUARANTEE SCHEMES HOUSING HOUSING LOANS INACTIVE ACCOUNT INCOME INDEBTEDNESS INFORMATION ON CUSTOMERS INFORMATION REQUIREMENTS INFORMATION SYSTEM INFORMATION TECHNOLOGY INFORMATION TO CONSUMERS INITIAL PUBLIC OFFERINGS INSTALLMENT INSTITUTIONAL CAPACITY INSURANCE INSURANCE COMPANY INSURANCE POLICY INTEREST CHARGES INTEREST COST INTEREST COSTS INTEREST RATE INTEREST RATES INTERNATIONAL BANK LEGAL FRAMEWORK LEGAL REMEDIES LEGISLATION LIABILITY LIFE INSURANCE LOAN LOAN AGREEMENT LOAN DOCUMENTATION LONG-TERM SAVINGS LOWER INTEREST RATE MANDATES MARKETING MERCHANT MFI MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM PAYMENT MINIMUM RATE OF RETURN MONTHLY INCOME MONTHLY PAYMENT MONTHLY PAYMENTS MORTGAGE MUTUAL FUND NATIONAL INSURANCE NONPERFORMING LOANS PAYMENT SYSTEMS PERSONAL BANKRUPTCY POSSESSIONS PREPAYMENT PENALTIES PROTECTION OF CONSUMERS PRUDENTIAL REGULATIONS PURCHASES RATE OF INTEREST RATES OF RETURN REGULATORY AUTHORITY REGULATORY FRAMEWORK REMITTANCE REMITTANCES REPAYMENT REPAYMENT CAPACITY RESERVE REQUIREMENTS RESPONSIBILITIES RETURN ON SAVINGS RISK MANAGEMENT SALE SALES SALES TACTICS SECURITIES SENIOR SLR STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPORT PROGRAMS TRANSACTION TRANSACTION FEES TYPES OF CONSUMER TYPES OF LOANS UNION VARIABLE-RATE LOANS YEARLY STATEMENT YOUNG ADULTS
Online Access:	http://documents.worldbank.org/curated/en/2014/03/19454967/pakistan-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices http://hdl.handle.net/10986/18658

id	okr-10986-18658
recordtype	oai_dc
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	ACCESS POINTS ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNTABILITY ADVERTISEMENT ADVERTISEMENTS AFFORDABILITY AGRICULTURAL CREDIT APPLICATION FORM APPLICATION PROCESS ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM AUTO LOANS AVERAGE BALANCE AWARENESS CAMPAIGNS BAD CREDIT BANK ACCOUNT BANK ACCOUNTS BANK BRANCHES BANK CREDIT BANK CUSTOMER BANK CUSTOMERS BANK FOR INTERNATIONAL SETTLEMENTS BANK LOANS BANKING INDUSTRY BANKING PRODUCT BANKING PRODUCTS BANKING REGULATION BANKING SECTOR BANKING SUPERVISION BANKING SURVEILLANCE BANKRUPTCY BANKRUPTCY LAWS BANKS BEST PRACTICES BORROWER BORROWING BROCHURES BUSINESS PLANS CALCULATION CAPITAL MARKETS CAPITAL REQUIREMENTS CASH ADVANCES CASH RESERVE CDS CHECKING ACCOUNT CHECKS COLLATERAL COLLECTIVE INVESTMENT SCHEMES COMMERCIAL BANKS CONSUMER CONSUMER COMPLAINTS CONSUMER COUNCILS CONSUMER CREDIT CONSUMER FINANCE CONSUMER LOANS CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAWS CONSUMERS CONTINGENCY CONTRIBUTIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT CARD APPLICATION CREDIT CARD DEBT CREDIT CARD ISSUERS CREDIT CARD PURCHASES CREDIT CARDS CREDIT GUARANTEE CREDIT GUARANTEE FACILITY CREDIT INFORMATION CREDIT INFORMATION BUREAU CREDIT LIMIT CREDIT POLICY CREDIT PRODUCT CREDIT PRODUCTS CREDIT REPORT CREDIT REPORTING CREDITORS CREDITS CREDITWORTHINESS CURRENT ACCOUNTS DEBT COLLECTION DEBT COLLECTOR DEBTOR DECEPTIVE MARKETING DEFAULTERS DEPOSIT DEPOSIT ACCOUNTS DEPOSITOR DEPOSITORS DEPOSITS DEVELOPMENT FINANCE DEVELOPMENT FINANCE INSTITUTIONS DISCLOSURE REQUIREMENTS DISPOSABLE INCOME ELECTRONIC BANKING ELECTRONIC COMMERCE ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC FUNDS TRANSFERS ELECTRONIC TRANSFERS EMPOWERMENT ENFORCEMENT AGENCIES EXCHANGE COMMISSION EXCHANGE RATES FAMILY MEMBERS FEES ON DEPOSIT FINANCE LITERACY FINANCES FINANCIAL ACTION FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL DATA FINANCIAL EDUCATION FINANCIAL EDUCATION PROGRAMS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL LITERACY FINANCIAL PRODUCTS FINANCIAL SAFETY FINANCIAL SECTOR FINANCIAL SECTOR ASSESSMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL TRANSACTIONS FINANCING FACILITIES FORECLOSED PROPERTY FOREIGN EXCHANGE GENERAL PUBLIC GUARANTEE SCHEMES HOUSING HOUSING LOANS INACTIVE ACCOUNT INCOME INDEBTEDNESS INFORMATION ON CUSTOMERS INFORMATION REQUIREMENTS INFORMATION SYSTEM INFORMATION TECHNOLOGY INFORMATION TO CONSUMERS INITIAL PUBLIC OFFERINGS INSTALLMENT INSTITUTIONAL CAPACITY INSURANCE INSURANCE COMPANY INSURANCE POLICY INTEREST CHARGES INTEREST COST INTEREST COSTS INTEREST RATE INTEREST RATES INTERNATIONAL BANK LEGAL FRAMEWORK LEGAL REMEDIES LEGISLATION LIABILITY LIFE INSURANCE LOAN LOAN AGREEMENT LOAN DOCUMENTATION LONG-TERM SAVINGS LOWER INTEREST RATE MANDATES MARKETING MERCHANT MFI MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM PAYMENT MINIMUM RATE OF RETURN MONTHLY INCOME MONTHLY PAYMENT MONTHLY PAYMENTS MORTGAGE MUTUAL FUND NATIONAL INSURANCE NONPERFORMING LOANS PAYMENT SYSTEMS PERSONAL BANKRUPTCY POSSESSIONS PREPAYMENT PENALTIES PROTECTION OF CONSUMERS PRUDENTIAL REGULATIONS PURCHASES RATE OF INTEREST RATES OF RETURN REGULATORY AUTHORITY REGULATORY FRAMEWORK REMITTANCE REMITTANCES REPAYMENT REPAYMENT CAPACITY RESERVE REQUIREMENTS RESPONSIBILITIES RETURN ON SAVINGS RISK MANAGEMENT SALE SALES SALES TACTICS SECURITIES SENIOR SLR STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPORT PROGRAMS TRANSACTION TRANSACTION FEES TYPES OF CONSUMER TYPES OF LOANS UNION VARIABLE-RATE LOANS YEARLY STATEMENT YOUNG ADULTS
spellingShingle	ACCESS POINTS ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNTABILITY ADVERTISEMENT ADVERTISEMENTS AFFORDABILITY AGRICULTURAL CREDIT APPLICATION FORM APPLICATION PROCESS ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM AUTO LOANS AVERAGE BALANCE AWARENESS CAMPAIGNS BAD CREDIT BANK ACCOUNT BANK ACCOUNTS BANK BRANCHES BANK CREDIT BANK CUSTOMER BANK CUSTOMERS BANK FOR INTERNATIONAL SETTLEMENTS BANK LOANS BANKING INDUSTRY BANKING PRODUCT BANKING PRODUCTS BANKING REGULATION BANKING SECTOR BANKING SUPERVISION BANKING SURVEILLANCE BANKRUPTCY BANKRUPTCY LAWS BANKS BEST PRACTICES BORROWER BORROWING BROCHURES BUSINESS PLANS CALCULATION CAPITAL MARKETS CAPITAL REQUIREMENTS CASH ADVANCES CASH RESERVE CDS CHECKING ACCOUNT CHECKS COLLATERAL COLLECTIVE INVESTMENT SCHEMES COMMERCIAL BANKS CONSUMER CONSUMER COMPLAINTS CONSUMER COUNCILS CONSUMER CREDIT CONSUMER FINANCE CONSUMER LOANS CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAWS CONSUMERS CONTINGENCY CONTRIBUTIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT CARD APPLICATION CREDIT CARD DEBT CREDIT CARD ISSUERS CREDIT CARD PURCHASES CREDIT CARDS CREDIT GUARANTEE CREDIT GUARANTEE FACILITY CREDIT INFORMATION CREDIT INFORMATION BUREAU CREDIT LIMIT CREDIT POLICY CREDIT PRODUCT CREDIT PRODUCTS CREDIT REPORT CREDIT REPORTING CREDITORS CREDITS CREDITWORTHINESS CURRENT ACCOUNTS DEBT COLLECTION DEBT COLLECTOR DEBTOR DECEPTIVE MARKETING DEFAULTERS DEPOSIT DEPOSIT ACCOUNTS DEPOSITOR DEPOSITORS DEPOSITS DEVELOPMENT FINANCE DEVELOPMENT FINANCE INSTITUTIONS DISCLOSURE REQUIREMENTS DISPOSABLE INCOME ELECTRONIC BANKING ELECTRONIC COMMERCE ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC FUNDS TRANSFERS ELECTRONIC TRANSFERS EMPOWERMENT ENFORCEMENT AGENCIES EXCHANGE COMMISSION EXCHANGE RATES FAMILY MEMBERS FEES ON DEPOSIT FINANCE LITERACY FINANCES FINANCIAL ACTION FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL DATA FINANCIAL EDUCATION FINANCIAL EDUCATION PROGRAMS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL LITERACY FINANCIAL PRODUCTS FINANCIAL SAFETY FINANCIAL SECTOR FINANCIAL SECTOR ASSESSMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL TRANSACTIONS FINANCING FACILITIES FORECLOSED PROPERTY FOREIGN EXCHANGE GENERAL PUBLIC GUARANTEE SCHEMES HOUSING HOUSING LOANS INACTIVE ACCOUNT INCOME INDEBTEDNESS INFORMATION ON CUSTOMERS INFORMATION REQUIREMENTS INFORMATION SYSTEM INFORMATION TECHNOLOGY INFORMATION TO CONSUMERS INITIAL PUBLIC OFFERINGS INSTALLMENT INSTITUTIONAL CAPACITY INSURANCE INSURANCE COMPANY INSURANCE POLICY INTEREST CHARGES INTEREST COST INTEREST COSTS INTEREST RATE INTEREST RATES INTERNATIONAL BANK LEGAL FRAMEWORK LEGAL REMEDIES LEGISLATION LIABILITY LIFE INSURANCE LOAN LOAN AGREEMENT LOAN DOCUMENTATION LONG-TERM SAVINGS LOWER INTEREST RATE MANDATES MARKETING MERCHANT MFI MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM PAYMENT MINIMUM RATE OF RETURN MONTHLY INCOME MONTHLY PAYMENT MONTHLY PAYMENTS MORTGAGE MUTUAL FUND NATIONAL INSURANCE NONPERFORMING LOANS PAYMENT SYSTEMS PERSONAL BANKRUPTCY POSSESSIONS PREPAYMENT PENALTIES PROTECTION OF CONSUMERS PRUDENTIAL REGULATIONS PURCHASES RATE OF INTEREST RATES OF RETURN REGULATORY AUTHORITY REGULATORY FRAMEWORK REMITTANCE REMITTANCES REPAYMENT REPAYMENT CAPACITY RESERVE REQUIREMENTS RESPONSIBILITIES RETURN ON SAVINGS RISK MANAGEMENT SALE SALES SALES TACTICS SECURITIES SENIOR SLR STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPORT PROGRAMS TRANSACTION TRANSACTION FEES TYPES OF CONSUMER TYPES OF LOANS UNION VARIABLE-RATE LOANS YEARLY STATEMENT YOUNG ADULTS World Bank Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
geographic_facet	South Asia Pakistan
description	The diagnostic review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal, and regulatory framework in four segments of the financial sector: banking, microfinance, securities, and insurance. The review took place in response to a request for World Bank technical assistance in the field of financial consumer protection made by Pakistan's Ministry of Finance (MoF), the State Bank of Pakistan (SBP), and the Securities and Exchange Commission of Pakistan (SECP). The review consists of two volumes. Volume one summarize the key findings and recommendations of the review and Volume two presents a detailed assessment of each financial segment compared against the good practices for financial consumer protection. The key findings and recommendations in volume one cover five areas: (i) the institutional, legal, and regulatory framework for consumer protection; (ii) disclosure; (iii) business practices; (iv) dispute resolution mechanisms; and (v) financial education. Priority recommendations are outlined in table one; a more detailed list of recommendations is included in annex one.
format	Economic & Sector Work :: PSD, Privatization and Industrial Policy
author	World Bank
author_facet	World Bank
author_sort	World Bank
title	Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
title_short	Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
title_full	Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
title_fullStr	Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
title_full_unstemmed	Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices
title_sort	islamic republic of pakistan : diagnostic review of consumer protection and financial literacy, volume 2. comparison with good practices
publisher	Washington, DC
publishDate	2014
url	http://documents.worldbank.org/curated/en/2014/03/19454967/pakistan-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices http://hdl.handle.net/10986/18658
_version_	1764442061415645184
spelling	okr-10986-186582021-04-23T14:03:47Z Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices World Bank ACCESS POINTS ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNTABILITY ADVERTISEMENT ADVERTISEMENTS AFFORDABILITY AGRICULTURAL CREDIT APPLICATION FORM APPLICATION PROCESS ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM AUTO LOANS AVERAGE BALANCE AWARENESS CAMPAIGNS BAD CREDIT BANK ACCOUNT BANK ACCOUNTS BANK BRANCHES BANK CREDIT BANK CUSTOMER BANK CUSTOMERS BANK FOR INTERNATIONAL SETTLEMENTS BANK LOANS BANKING INDUSTRY BANKING PRODUCT BANKING PRODUCTS BANKING REGULATION BANKING SECTOR BANKING SUPERVISION BANKING SURVEILLANCE BANKRUPTCY BANKRUPTCY LAWS BANKS BEST PRACTICES BORROWER BORROWING BROCHURES BUSINESS PLANS CALCULATION CAPITAL MARKETS CAPITAL REQUIREMENTS CASH ADVANCES CASH RESERVE CDS CHECKING ACCOUNT CHECKS COLLATERAL COLLECTIVE INVESTMENT SCHEMES COMMERCIAL BANKS CONSUMER CONSUMER COMPLAINTS CONSUMER COUNCILS CONSUMER CREDIT CONSUMER FINANCE CONSUMER LOANS CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAWS CONSUMERS CONTINGENCY CONTRIBUTIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT CARD APPLICATION CREDIT CARD DEBT CREDIT CARD ISSUERS CREDIT CARD PURCHASES CREDIT CARDS CREDIT GUARANTEE CREDIT GUARANTEE FACILITY CREDIT INFORMATION CREDIT INFORMATION BUREAU CREDIT LIMIT CREDIT POLICY CREDIT PRODUCT CREDIT PRODUCTS CREDIT REPORT CREDIT REPORTING CREDITORS CREDITS CREDITWORTHINESS CURRENT ACCOUNTS DEBT COLLECTION DEBT COLLECTOR DEBTOR DECEPTIVE MARKETING DEFAULTERS DEPOSIT DEPOSIT ACCOUNTS DEPOSITOR DEPOSITORS DEPOSITS DEVELOPMENT FINANCE DEVELOPMENT FINANCE INSTITUTIONS DISCLOSURE REQUIREMENTS DISPOSABLE INCOME ELECTRONIC BANKING ELECTRONIC COMMERCE ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC FUNDS TRANSFERS ELECTRONIC TRANSFERS EMPOWERMENT ENFORCEMENT AGENCIES EXCHANGE COMMISSION EXCHANGE RATES FAMILY MEMBERS FEES ON DEPOSIT FINANCE LITERACY FINANCES FINANCIAL ACTION FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL DATA FINANCIAL EDUCATION FINANCIAL EDUCATION PROGRAMS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL LITERACY FINANCIAL PRODUCTS FINANCIAL SAFETY FINANCIAL SECTOR FINANCIAL SECTOR ASSESSMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL TRANSACTIONS FINANCING FACILITIES FORECLOSED PROPERTY FOREIGN EXCHANGE GENERAL PUBLIC GUARANTEE SCHEMES HOUSING HOUSING LOANS INACTIVE ACCOUNT INCOME INDEBTEDNESS INFORMATION ON CUSTOMERS INFORMATION REQUIREMENTS INFORMATION SYSTEM INFORMATION TECHNOLOGY INFORMATION TO CONSUMERS INITIAL PUBLIC OFFERINGS INSTALLMENT INSTITUTIONAL CAPACITY INSURANCE INSURANCE COMPANY INSURANCE POLICY INTEREST CHARGES INTEREST COST INTEREST COSTS INTEREST RATE INTEREST RATES INTERNATIONAL BANK LEGAL FRAMEWORK LEGAL REMEDIES LEGISLATION LIABILITY LIFE INSURANCE LOAN LOAN AGREEMENT LOAN DOCUMENTATION LONG-TERM SAVINGS LOWER INTEREST RATE MANDATES MARKETING MERCHANT MFI MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM PAYMENT MINIMUM RATE OF RETURN MONTHLY INCOME MONTHLY PAYMENT MONTHLY PAYMENTS MORTGAGE MUTUAL FUND NATIONAL INSURANCE NONPERFORMING LOANS PAYMENT SYSTEMS PERSONAL BANKRUPTCY POSSESSIONS PREPAYMENT PENALTIES PROTECTION OF CONSUMERS PRUDENTIAL REGULATIONS PURCHASES RATE OF INTEREST RATES OF RETURN REGULATORY AUTHORITY REGULATORY FRAMEWORK REMITTANCE REMITTANCES REPAYMENT REPAYMENT CAPACITY RESERVE REQUIREMENTS RESPONSIBILITIES RETURN ON SAVINGS RISK MANAGEMENT SALE SALES SALES TACTICS SECURITIES SENIOR SLR STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPORT PROGRAMS TRANSACTION TRANSACTION FEES TYPES OF CONSUMER TYPES OF LOANS UNION VARIABLE-RATE LOANS YEARLY STATEMENT YOUNG ADULTS The diagnostic review for Consumer Protection and Financial Literacy (CPFL) provides a detailed assessment of the institutional, legal, and regulatory framework in four segments of the financial sector: banking, microfinance, securities, and insurance. The review took place in response to a request for World Bank technical assistance in the field of financial consumer protection made by Pakistan's Ministry of Finance (MoF), the State Bank of Pakistan (SBP), and the Securities and Exchange Commission of Pakistan (SECP). The review consists of two volumes. Volume one summarize the key findings and recommendations of the review and Volume two presents a detailed assessment of each financial segment compared against the good practices for financial consumer protection. The key findings and recommendations in volume one cover five areas: (i) the institutional, legal, and regulatory framework for consumer protection; (ii) disclosure; (iii) business practices; (iv) dispute resolution mechanisms; and (v) financial education. Priority recommendations are outlined in table one; a more detailed list of recommendations is included in annex one. 2014-06-12T21:17:29Z 2014-06-12T21:17:29Z 2014-03 http://documents.worldbank.org/curated/en/2014/03/19454967/pakistan-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-good-practices http://hdl.handle.net/10986/18658 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Economic & Sector Work :: PSD, Privatization and Industrial Policy South Asia Pakistan

Islamic Republic of Pakistan : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison with Good Practices

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