Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa

While the growth of mobile communications in developing countries has been phenomenal, using mobile phones and applications to meet human and economic development goals is not widespread, for they have not proven acceptable or desirable to the loca...

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Bibliographic Details
Main Author: World Bank
Format: Working Paper
Language:English
en_US
Published: Washington, DC 2014
Subjects:
API
ICT
PC
PCS
SAN
WEB
Online Access:http://documents.worldbank.org/curated/en/2013/05/18811833/mobile-usage-base-pyramid-research-findings-kenya-south-africa
http://hdl.handle.net/10986/17623
id okr-10986-17623
recordtype oai_dc
spelling okr-10986-176232021-04-23T14:03:39Z Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa World Bank ACCESS TO SERVICES ACCESS TO TECHNOLOGY ADVERTISING AFFORDABLE ACCESS API APPLICATION DEVELOPMENT APPLICATION PROGRAMMING APPLICATION PROGRAMMING INTERFACE APPROPRIATE TECHNOLOGY ARRANGEMENTS ARTICLES ATTRIBUTES BACK OFFICE BACKBONE BANDWIDTH BARRIERS TO ENTRY BASIC BIBLIOGRAPHY BOUNDARIES BROADBAND BROWSING BUSINESS ENVIRONMENT BUSINESS MODEL BUSINESS MODELS BUSINESS OPPORTUNITY BUSINESS PROCESS BUSINESS PROCESS OUTSOURCING BUSINESS STRATEGIES BUSINESS STRATEGY BUSINESSES CALL CENTERS CASH FLOW CITIES CODES CODING COLLABORATION COLLECTIVE UNDERSTANDING COMMERCIAL BANK COMMUNICATION STRATEGIES COMMUNICATION TECHNOLOGY COMMUNITIES COMPETITIVENESS COMPETITORS COMPLEXITY COMPUTERS COMPUTING CONNECTIVITY CONSUMER BEHAVIOR CONTENT CREATION CONTENT PROVIDERS CONTENTS DIGITAL DIGITAL DIVIDE DIGITIZATION DISCUSSION DISCUSSIONS DISTRIBUTION CHANNEL DOCUMENTS E-MAIL ECONOMIC DEVELOPMENT ELECTRICITY ELECTRIFICATION ENABLING ENVIRONMENT ENTERTAINMENT EXISTING KNOWLEDGE EXPERIMENTATION EXPLORATION FINANCIAL PRODUCTS FINANCIAL RESOURCES FINANCIAL SERVICE FINANCIAL SERVICES FIXED COSTS FOCUS GROUP FOCUS GROUPS FRAUD GENERALIZATIONS GLOBALIZATION GOVERNMENT POLICY GOVERNMENT SERVICES HARDWARE HUMAN FACTORS ICT IDEA IDENTITY IMAGES INDICES INFORMATION AND COMMUNICATION TECHNOLOGY INFORMATION SERVICES INFORMATION TECHNOLOGY INNOVATION INNOVATION POLICIES INNOVATIONS INSIGHTS INSTANT MESSAGING INTELLECTUAL PROPERTY INTELLIGENCE INTERFACE INTERFACES INTERNATIONAL TELECOMMUNICATION INVENTION INVENTORS JAVA KNOW-HOW KNOWLEDGE GAP LEADING LEARNING LICENSE LICENSES LITERACIES LITERACY MANUFACTURING MARKET SHARE MARKET SHARES MARKET TRANSPARENCY MARKETING MEDIA MEDIUM ENTERPRISES MOBILE ACCESS MOBILE APPLICATION MOBILE APPLICATIONS MOBILE COMMUNICATION MOBILE COMMUNICATIONS MOBILE DEVICE MOBILE DEVICES MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONE SUBSCRIBERS MOBILE PHONES MOBILE SERVICES MOBILE TELEPHONY MOBILE USERS MODEL INNOVATION NETWORK OF AGENTS NETWORKING NETWORKS OPERATING SYSTEMS OUTSOURCING PAYMENT SYSTEM PC PCS PEER-TO-PEER PEER-TO-PEER NETWORKS PHONE NUMBER PHOTO PRIVACY PRIVATE SECTOR PRODUCTIVITY PROGRAMS PUBLISHING PURCHASING POWER QUERIES RADIO REGULATORY ENVIRONMENT RESEARCHERS RESULT RESULTS SAN SEARCH SEARCH ENGINES SEARCHING SILICON SITE SITES SMART PHONE SMART PHONES SOCIAL ACTIVITIES SOCIAL FORCES SOCIAL NETWORKING SOCIAL NETWORKS SOFTWARE COMPANIES SOFTWARE DEVELOPERS TACIT KNOWLEDGE TECHNOLOGICAL ADVANCES TECHNOLOGICAL STANDARDS TECHNOLOGY INVESTMENT TELECOMMUNICATIONS TELEPHONE TELEVISION TRANSACTION TRANSLATION TYPE OF KNOWLEDGE UNIVERSAL ACCESS UNIVERSAL ACCESS GOALS USER USERS USES VALUE CREATION VARIETY VOICE OVER IP VOIP WEB WEB BROWSER WIFI WIRELESS WISDOM While the growth of mobile communications in developing countries has been phenomenal, using mobile phones and applications to meet human and economic development goals is not widespread, for they have not proven acceptable or desirable to the locality into which they are introduced. Therefore, it is deduced that technical know-how and entrepreneurial acumen must be complemented by sociocultural understanding. InfoDev's Mobile Use at the Base of the Pyramid program seeks to contribute to this agenda through on-the-ground studies in developing markets. The first phase of this program supported both qualitative and quantitative research on mobile usage by low-income populations in Kenya and South Africa. This report documents the findings of this program. 2014-04-07T17:11:29Z 2014-04-07T17:11:29Z 2013-05 http://documents.worldbank.org/curated/en/2013/05/18811833/mobile-usage-base-pyramid-research-findings-kenya-south-africa http://hdl.handle.net/10986/17623 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Working Paper Publications & Research Africa
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO SERVICES
ACCESS TO TECHNOLOGY
ADVERTISING
AFFORDABLE ACCESS
API
APPLICATION DEVELOPMENT
APPLICATION PROGRAMMING
APPLICATION PROGRAMMING INTERFACE
APPROPRIATE TECHNOLOGY
ARRANGEMENTS
ARTICLES
ATTRIBUTES
BACK OFFICE
BACKBONE
BANDWIDTH
BARRIERS TO ENTRY
BASIC
BIBLIOGRAPHY
BOUNDARIES
BROADBAND
BROWSING
BUSINESS ENVIRONMENT
BUSINESS MODEL
BUSINESS MODELS
BUSINESS OPPORTUNITY
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS STRATEGIES
BUSINESS STRATEGY
BUSINESSES
CALL CENTERS
CASH FLOW
CITIES
CODES
CODING
COLLABORATION
COLLECTIVE UNDERSTANDING
COMMERCIAL BANK
COMMUNICATION STRATEGIES
COMMUNICATION TECHNOLOGY
COMMUNITIES
COMPETITIVENESS
COMPETITORS
COMPLEXITY
COMPUTERS
COMPUTING
CONNECTIVITY
CONSUMER BEHAVIOR
CONTENT CREATION
CONTENT PROVIDERS
CONTENTS
DIGITAL
DIGITAL DIVIDE
DIGITIZATION
DISCUSSION
DISCUSSIONS
DISTRIBUTION CHANNEL
DOCUMENTS
E-MAIL
ECONOMIC DEVELOPMENT
ELECTRICITY
ELECTRIFICATION
ENABLING ENVIRONMENT
ENTERTAINMENT
EXISTING KNOWLEDGE
EXPERIMENTATION
EXPLORATION
FINANCIAL PRODUCTS
FINANCIAL RESOURCES
FINANCIAL SERVICE
FINANCIAL SERVICES
FIXED COSTS
FOCUS GROUP
FOCUS GROUPS
FRAUD
GENERALIZATIONS
GLOBALIZATION
GOVERNMENT POLICY
GOVERNMENT SERVICES
HARDWARE
HUMAN FACTORS
ICT
IDEA
IDENTITY
IMAGES
INDICES
INFORMATION AND COMMUNICATION TECHNOLOGY
INFORMATION SERVICES
INFORMATION TECHNOLOGY
INNOVATION
INNOVATION POLICIES
INNOVATIONS
INSIGHTS
INSTANT MESSAGING
INTELLECTUAL PROPERTY
INTELLIGENCE
INTERFACE
INTERFACES
INTERNATIONAL TELECOMMUNICATION
INVENTION
INVENTORS
JAVA
KNOW-HOW
KNOWLEDGE GAP
LEADING
LEARNING
LICENSE
LICENSES
LITERACIES
LITERACY
MANUFACTURING
MARKET SHARE
MARKET SHARES
MARKET TRANSPARENCY
MARKETING
MEDIA
MEDIUM ENTERPRISES
MOBILE ACCESS
MOBILE APPLICATION
MOBILE APPLICATIONS
MOBILE COMMUNICATION
MOBILE COMMUNICATIONS
MOBILE DEVICE
MOBILE DEVICES
MOBILE NETWORK
MOBILE NETWORKS
MOBILE PHONE
MOBILE PHONE SUBSCRIBERS
MOBILE PHONES
MOBILE SERVICES
MOBILE TELEPHONY
MOBILE USERS
MODEL INNOVATION
NETWORK OF AGENTS
NETWORKING
NETWORKS
OPERATING SYSTEMS
OUTSOURCING
PAYMENT SYSTEM
PC
PCS
PEER-TO-PEER
PEER-TO-PEER NETWORKS
PHONE NUMBER
PHOTO
PRIVACY
PRIVATE SECTOR
PRODUCTIVITY
PROGRAMS
PUBLISHING
PURCHASING POWER
QUERIES
RADIO
REGULATORY ENVIRONMENT
RESEARCHERS
RESULT
RESULTS
SAN
SEARCH
SEARCH ENGINES
SEARCHING
SILICON
SITE
SITES
SMART PHONE
SMART PHONES
SOCIAL ACTIVITIES
SOCIAL FORCES
SOCIAL NETWORKING
SOCIAL NETWORKS
SOFTWARE COMPANIES
SOFTWARE DEVELOPERS
TACIT KNOWLEDGE
TECHNOLOGICAL ADVANCES
TECHNOLOGICAL STANDARDS
TECHNOLOGY INVESTMENT
TELECOMMUNICATIONS
TELEPHONE
TELEVISION
TRANSACTION
TRANSLATION
TYPE OF KNOWLEDGE
UNIVERSAL ACCESS
UNIVERSAL ACCESS GOALS
USER
USERS
USES
VALUE CREATION
VARIETY
VOICE OVER IP
VOIP
WEB
WEB BROWSER
WIFI
WIRELESS
WISDOM
spellingShingle ACCESS TO SERVICES
ACCESS TO TECHNOLOGY
ADVERTISING
AFFORDABLE ACCESS
API
APPLICATION DEVELOPMENT
APPLICATION PROGRAMMING
APPLICATION PROGRAMMING INTERFACE
APPROPRIATE TECHNOLOGY
ARRANGEMENTS
ARTICLES
ATTRIBUTES
BACK OFFICE
BACKBONE
BANDWIDTH
BARRIERS TO ENTRY
BASIC
BIBLIOGRAPHY
BOUNDARIES
BROADBAND
BROWSING
BUSINESS ENVIRONMENT
BUSINESS MODEL
BUSINESS MODELS
BUSINESS OPPORTUNITY
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS STRATEGIES
BUSINESS STRATEGY
BUSINESSES
CALL CENTERS
CASH FLOW
CITIES
CODES
CODING
COLLABORATION
COLLECTIVE UNDERSTANDING
COMMERCIAL BANK
COMMUNICATION STRATEGIES
COMMUNICATION TECHNOLOGY
COMMUNITIES
COMPETITIVENESS
COMPETITORS
COMPLEXITY
COMPUTERS
COMPUTING
CONNECTIVITY
CONSUMER BEHAVIOR
CONTENT CREATION
CONTENT PROVIDERS
CONTENTS
DIGITAL
DIGITAL DIVIDE
DIGITIZATION
DISCUSSION
DISCUSSIONS
DISTRIBUTION CHANNEL
DOCUMENTS
E-MAIL
ECONOMIC DEVELOPMENT
ELECTRICITY
ELECTRIFICATION
ENABLING ENVIRONMENT
ENTERTAINMENT
EXISTING KNOWLEDGE
EXPERIMENTATION
EXPLORATION
FINANCIAL PRODUCTS
FINANCIAL RESOURCES
FINANCIAL SERVICE
FINANCIAL SERVICES
FIXED COSTS
FOCUS GROUP
FOCUS GROUPS
FRAUD
GENERALIZATIONS
GLOBALIZATION
GOVERNMENT POLICY
GOVERNMENT SERVICES
HARDWARE
HUMAN FACTORS
ICT
IDEA
IDENTITY
IMAGES
INDICES
INFORMATION AND COMMUNICATION TECHNOLOGY
INFORMATION SERVICES
INFORMATION TECHNOLOGY
INNOVATION
INNOVATION POLICIES
INNOVATIONS
INSIGHTS
INSTANT MESSAGING
INTELLECTUAL PROPERTY
INTELLIGENCE
INTERFACE
INTERFACES
INTERNATIONAL TELECOMMUNICATION
INVENTION
INVENTORS
JAVA
KNOW-HOW
KNOWLEDGE GAP
LEADING
LEARNING
LICENSE
LICENSES
LITERACIES
LITERACY
MANUFACTURING
MARKET SHARE
MARKET SHARES
MARKET TRANSPARENCY
MARKETING
MEDIA
MEDIUM ENTERPRISES
MOBILE ACCESS
MOBILE APPLICATION
MOBILE APPLICATIONS
MOBILE COMMUNICATION
MOBILE COMMUNICATIONS
MOBILE DEVICE
MOBILE DEVICES
MOBILE NETWORK
MOBILE NETWORKS
MOBILE PHONE
MOBILE PHONE SUBSCRIBERS
MOBILE PHONES
MOBILE SERVICES
MOBILE TELEPHONY
MOBILE USERS
MODEL INNOVATION
NETWORK OF AGENTS
NETWORKING
NETWORKS
OPERATING SYSTEMS
OUTSOURCING
PAYMENT SYSTEM
PC
PCS
PEER-TO-PEER
PEER-TO-PEER NETWORKS
PHONE NUMBER
PHOTO
PRIVACY
PRIVATE SECTOR
PRODUCTIVITY
PROGRAMS
PUBLISHING
PURCHASING POWER
QUERIES
RADIO
REGULATORY ENVIRONMENT
RESEARCHERS
RESULT
RESULTS
SAN
SEARCH
SEARCH ENGINES
SEARCHING
SILICON
SITE
SITES
SMART PHONE
SMART PHONES
SOCIAL ACTIVITIES
SOCIAL FORCES
SOCIAL NETWORKING
SOCIAL NETWORKS
SOFTWARE COMPANIES
SOFTWARE DEVELOPERS
TACIT KNOWLEDGE
TECHNOLOGICAL ADVANCES
TECHNOLOGICAL STANDARDS
TECHNOLOGY INVESTMENT
TELECOMMUNICATIONS
TELEPHONE
TELEVISION
TRANSACTION
TRANSLATION
TYPE OF KNOWLEDGE
UNIVERSAL ACCESS
UNIVERSAL ACCESS GOALS
USER
USERS
USES
VALUE CREATION
VARIETY
VOICE OVER IP
VOIP
WEB
WEB BROWSER
WIFI
WIRELESS
WISDOM
World Bank
Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
geographic_facet Africa
description While the growth of mobile communications in developing countries has been phenomenal, using mobile phones and applications to meet human and economic development goals is not widespread, for they have not proven acceptable or desirable to the locality into which they are introduced. Therefore, it is deduced that technical know-how and entrepreneurial acumen must be complemented by sociocultural understanding. InfoDev's Mobile Use at the Base of the Pyramid program seeks to contribute to this agenda through on-the-ground studies in developing markets. The first phase of this program supported both qualitative and quantitative research on mobile usage by low-income populations in Kenya and South Africa. This report documents the findings of this program.
format Publications & Research :: Working Paper
author World Bank
author_facet World Bank
author_sort World Bank
title Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
title_short Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
title_full Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
title_fullStr Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
title_full_unstemmed Mobile Usage at the Base of the Pyramid : Research Findings from Kenya and South Africa
title_sort mobile usage at the base of the pyramid : research findings from kenya and south africa
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2013/05/18811833/mobile-usage-base-pyramid-research-findings-kenya-south-africa
http://hdl.handle.net/10986/17623
_version_ 1764437982984536064