World Bank Client Satisfaction Study, Pakistan 2013 : Executive Summary
The World Bank conducted a Client Satisfaction Study (CSS) for Pakistan in 2013 to identify the client's perception of Bank's role and presence in the country. This paper includes the following sections: overall attitude towards World Ban...
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Format: | Working Paper |
Language: | English en_US |
Published: |
World Bank, Washington, DC
2014
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Online Access: | http://documents.worldbank.org/curated/en/2013/10/18760533/world-bank-client-satisfaction-study-2013-executive-summary http://hdl.handle.net/10986/17611 |
Summary: | The World Bank conducted a Client
Satisfaction Study (CSS) for Pakistan in 2013 to identify
the client's perception of Bank's role and
presence in the country. This paper includes the following
sections: overall attitude towards World Bank in Pakistan;
views on country partnership strategy; views and opinion
about services of World Bank; World Bank access and media
habits: advisory for a future strategy; and detailed views
about World Bank from client side. |
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