World Bank Client Satisfaction Study, Pakistan 2013 : Executive Summary

The World Bank conducted a Client Satisfaction Study (CSS) for Pakistan in 2013 to identify the client's perception of Bank's role and presence in the country. This paper includes the following sections: overall attitude towards World Ban...

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Bibliographic Details
Main Author: Gallup Pakistan
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2014
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2013/10/18760533/world-bank-client-satisfaction-study-2013-executive-summary
http://hdl.handle.net/10986/17611
Description
Summary:The World Bank conducted a Client Satisfaction Study (CSS) for Pakistan in 2013 to identify the client's perception of Bank's role and presence in the country. This paper includes the following sections: overall attitude towards World Bank in Pakistan; views on country partnership strategy; views and opinion about services of World Bank; World Bank access and media habits: advisory for a future strategy; and detailed views about World Bank from client side.