Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects
This report organizes the contents, lessons learned, and conclusions of this workshop and is geared toward project and institution leaders and managers, as well as persons responsible for project execution who are interested in taking advantage of...
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| Format: | Working Paper |
| Language: | English en_US |
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Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2011/01/16647294/constructive-dialogue-communication-development-water-sanitation-infrastructure-projects http://hdl.handle.net/10986/17350 |
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okr-10986-17350 |
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oai_dc |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
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World Bank Open Knowledge Repository |
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World Bank |
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English en_US |
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ABBREVIATIONS ACCESS TO EDUCATION ACCESS TO INFORMATION ACRONYMS ACTION PLAN ADVERTISING AVAILABILITY OF WATER BEHAVIORS BELIEFS BENCHMARK BIBLIOGRAPHY BOUNDARIES BROADCAST CAPACITY BUILDING CHANGE PROCESS COLLABORATION COLLECTION OF INFORMATION COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNICATIONS MEDIA COMMUNICATORS COMMUNITIES COMPETITIVENESS COMPLEXITY CONCEPTUAL FRAMEWORK CONSENSUS BUILDING CONSUMER DEMAND CONTENTS COORDINATION MECHANISMS CUSTOMS DECENTRALIZATION DECISION MAKING DESCRIPTION DIRECT CONNECTIONS DISCUSSION DISCUSSIONS DOCUMENTS ECONOMIC DEVELOPMENT EDUCATIONAL SERVICES ELECTRICITY ENTRY EXPLORATION FINANCIAL RESOURCES FOCUS GROUPS GIRLS GOVERNMENT ENTITIES GUIDES HEADING HUMAN CAPITAL HUMAN RIGHTS IDEA IDEAS ILLITERACY IMPLEMENTATION PLAN IMPLEMENTATION PROCESS IMPLEMENTATION STAGES INDICES INSTALLATION INSTITUTION INSTITUTIONAL CAPACITY INTEGRATION INTERACTIVE EDUCATION INTERNAL COMMUNICATION INTERVENTIONS KNOWLEDGE MANAGEMENT KNOWLEDGE PRODUCTS LEADERSHIP LEARNING LEVEL OF KNOWLEDGE MARKETING MASS COMMUNICATION MEMORY MENTAL MODELS NEEDS ASSESSMENT OBJECTS ORGANIZATION OF INFORMATION PRIVATE PARTNERSHIP PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PROJECT MANAGEMENT QUALITY OF SERVICE QUALITY STANDARD RADIO RADIO STATIONS RESEARCHER RESULT RESULTS RURAL AREAS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL NETWORKS STRATEGIC VALUE SUPERVISION SYMBOLS TEACHERS TECHNICAL ASSISTANCE TECHNICAL KNOWLEDGE TECHNICAL STAFF TELEPHONE TELEVISION TRAINING PROGRAMS TRANSLATION TRANSMISSION TRANSMISSION OF INFORMATION TRANSPARENCY TRANSPORT SYSTEM USER USERS USES VARIETY VISION WEB WEBSITE WORK GROUP YOUNG PEOPLE |
| spellingShingle |
ABBREVIATIONS ACCESS TO EDUCATION ACCESS TO INFORMATION ACRONYMS ACTION PLAN ADVERTISING AVAILABILITY OF WATER BEHAVIORS BELIEFS BENCHMARK BIBLIOGRAPHY BOUNDARIES BROADCAST CAPACITY BUILDING CHANGE PROCESS COLLABORATION COLLECTION OF INFORMATION COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNICATIONS MEDIA COMMUNICATORS COMMUNITIES COMPETITIVENESS COMPLEXITY CONCEPTUAL FRAMEWORK CONSENSUS BUILDING CONSUMER DEMAND CONTENTS COORDINATION MECHANISMS CUSTOMS DECENTRALIZATION DECISION MAKING DESCRIPTION DIRECT CONNECTIONS DISCUSSION DISCUSSIONS DOCUMENTS ECONOMIC DEVELOPMENT EDUCATIONAL SERVICES ELECTRICITY ENTRY EXPLORATION FINANCIAL RESOURCES FOCUS GROUPS GIRLS GOVERNMENT ENTITIES GUIDES HEADING HUMAN CAPITAL HUMAN RIGHTS IDEA IDEAS ILLITERACY IMPLEMENTATION PLAN IMPLEMENTATION PROCESS IMPLEMENTATION STAGES INDICES INSTALLATION INSTITUTION INSTITUTIONAL CAPACITY INTEGRATION INTERACTIVE EDUCATION INTERNAL COMMUNICATION INTERVENTIONS KNOWLEDGE MANAGEMENT KNOWLEDGE PRODUCTS LEADERSHIP LEARNING LEVEL OF KNOWLEDGE MARKETING MASS COMMUNICATION MEMORY MENTAL MODELS NEEDS ASSESSMENT OBJECTS ORGANIZATION OF INFORMATION PRIVATE PARTNERSHIP PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PROJECT MANAGEMENT QUALITY OF SERVICE QUALITY STANDARD RADIO RADIO STATIONS RESEARCHER RESULT RESULTS RURAL AREAS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL NETWORKS STRATEGIC VALUE SUPERVISION SYMBOLS TEACHERS TECHNICAL ASSISTANCE TECHNICAL KNOWLEDGE TECHNICAL STAFF TELEPHONE TELEVISION TRAINING PROGRAMS TRANSLATION TRANSMISSION TRANSMISSION OF INFORMATION TRANSPARENCY TRANSPORT SYSTEM USER USERS USES VARIETY VISION WEB WEBSITE WORK GROUP YOUNG PEOPLE World Bank Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| relation |
Water and sanitation program technical paper;WSP |
| description |
This report organizes the contents,
lessons learned, and conclusions of this workshop and is
geared toward project and institution leaders and managers,
as well as persons responsible for project execution who are
interested in taking advantage of the benefits derived from
the inclusion of Communication for Development (CfD)
components in their projects so as to increase their
effectiveness, impact, and sustainability over time. The
brief theoretical overview of the concept of CfD and the
processes and approaches that it can entail (chapter one),
the document reviews the importance of CfD in project design
and implementation of projects, in particular those related
to water, sanitation, and infrastructure (chapter two), and
provides examples and outlines communication related
challenges in these areas. Through a practical view focused
on the presentation of experiences and lessons learned in
three specific cases, namely, building citizen engagement in
Pakistan, developing a mass transit system in Colombia, and
creating a water culture in Mexico, the evidence supports
the strategic value of CfD in ensuring the smooth progress
of a project (chapter three), and the benefits and
advantages that supplement and shape a development proposal.
This is followed by a review of strategies aimed at
establishing dialogue that fosters the effective
participation of all groups involved. Emphasis is placed on
such topics as research as a point of departure for project
design, the establishment of environments conducive to
behavior change by persons involved, the use of advocacy to
foster engagement by decision makers, and the use of CfD in
handling and resolving conflicts and promoting project
sustainability in the future (chapter four). The final
chapter (chapter five) assesses the most significant aspects
of the last group activity conducted at the workshop. This
assessment underscores the significant lessons learned at
the event and such pending tasks as project teams relative
to the communication components and/or strategies
encountered during the design or implementation process. |
| format |
Publications & Research :: Working Paper |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| title_short |
Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| title_full |
Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| title_fullStr |
Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| title_full_unstemmed |
Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects |
| title_sort |
constructive dialogue : communication for development in water, sanitation, and infrastructure projects |
| publisher |
Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2011/01/16647294/constructive-dialogue-communication-development-water-sanitation-infrastructure-projects http://hdl.handle.net/10986/17350 |
| _version_ |
1764436452735713280 |
| spelling |
okr-10986-173502021-04-23T14:03:36Z Constructive Dialogue : Communication for Development in Water, Sanitation, and Infrastructure Projects World Bank ABBREVIATIONS ACCESS TO EDUCATION ACCESS TO INFORMATION ACRONYMS ACTION PLAN ADVERTISING AVAILABILITY OF WATER BEHAVIORS BELIEFS BENCHMARK BIBLIOGRAPHY BOUNDARIES BROADCAST CAPACITY BUILDING CHANGE PROCESS COLLABORATION COLLECTION OF INFORMATION COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNICATIONS MEDIA COMMUNICATORS COMMUNITIES COMPETITIVENESS COMPLEXITY CONCEPTUAL FRAMEWORK CONSENSUS BUILDING CONSUMER DEMAND CONTENTS COORDINATION MECHANISMS CUSTOMS DECENTRALIZATION DECISION MAKING DESCRIPTION DIRECT CONNECTIONS DISCUSSION DISCUSSIONS DOCUMENTS E-MAIL ECONOMIC DEVELOPMENT EDUCATIONAL SERVICES ELECTRICITY ENTRY EXPLORATION FINANCIAL RESOURCES FOCUS GROUPS GIRLS GOVERNMENT ENTITIES GUIDES HEADING HUMAN CAPITAL HUMAN RIGHTS IDEA IDEAS ILLITERACY IMPLEMENTATION PLAN IMPLEMENTATION PROCESS IMPLEMENTATION STAGES INDICES INSTALLATION INSTITUTION INSTITUTIONAL CAPACITY INTEGRATION INTERACTIVE EDUCATION INTERNAL COMMUNICATION INTERVENTIONS KNOWLEDGE MANAGEMENT KNOWLEDGE PRODUCTS LEADERSHIP LEARNING LEVEL OF KNOWLEDGE MARKETING MASS COMMUNICATION MEMORY MENTAL MODELS NEEDS ASSESSMENT OBJECTS ORGANIZATION OF INFORMATION PRIVATE PARTNERSHIP PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PROJECT MANAGEMENT QUALITY OF SERVICE QUALITY STANDARD RADIO RADIO STATIONS RESEARCHER RESULT RESULTS RURAL AREAS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL NETWORKS STRATEGIC VALUE SUPERVISION SYMBOLS TEACHERS TECHNICAL ASSISTANCE TECHNICAL KNOWLEDGE TECHNICAL STAFF TELEPHONE TELEVISION TRAINING PROGRAMS TRANSLATION TRANSMISSION TRANSMISSION OF INFORMATION TRANSPARENCY TRANSPORT SYSTEM USER USERS USES VARIETY VISION WEB WEBSITE WORK GROUP YOUNG PEOPLE This report organizes the contents, lessons learned, and conclusions of this workshop and is geared toward project and institution leaders and managers, as well as persons responsible for project execution who are interested in taking advantage of the benefits derived from the inclusion of Communication for Development (CfD) components in their projects so as to increase their effectiveness, impact, and sustainability over time. The brief theoretical overview of the concept of CfD and the processes and approaches that it can entail (chapter one), the document reviews the importance of CfD in project design and implementation of projects, in particular those related to water, sanitation, and infrastructure (chapter two), and provides examples and outlines communication related challenges in these areas. Through a practical view focused on the presentation of experiences and lessons learned in three specific cases, namely, building citizen engagement in Pakistan, developing a mass transit system in Colombia, and creating a water culture in Mexico, the evidence supports the strategic value of CfD in ensuring the smooth progress of a project (chapter three), and the benefits and advantages that supplement and shape a development proposal. This is followed by a review of strategies aimed at establishing dialogue that fosters the effective participation of all groups involved. Emphasis is placed on such topics as research as a point of departure for project design, the establishment of environments conducive to behavior change by persons involved, the use of advocacy to foster engagement by decision makers, and the use of CfD in handling and resolving conflicts and promoting project sustainability in the future (chapter four). The final chapter (chapter five) assesses the most significant aspects of the last group activity conducted at the workshop. This assessment underscores the significant lessons learned at the event and such pending tasks as project teams relative to the communication components and/or strategies encountered during the design or implementation process. 2014-03-24T22:33:48Z 2014-03-24T22:33:48Z 2011-01 http://documents.worldbank.org/curated/en/2011/01/16647294/constructive-dialogue-communication-development-water-sanitation-infrastructure-projects http://hdl.handle.net/10986/17350 English en_US Water and sanitation program technical paper;WSP CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Working Paper Publications & Research |