Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government&...
| Main Authors: | , |
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| Format: | Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2014
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal http://hdl.handle.net/10986/17231 |
| Summary: | In 1995, the Government of Senegal
launched wide-reaching reforms in the urban water sector.
The reforms consisted of dissolving the state-run water
company and creating a new asset-holding company that owned
all the fixed assets in the government's name and had a
mandate to manage the sector. The distribution and
production was delegated to a separate entity, and a private
operator was engaged to run the system. Eight years later,
these reforms have resulted in significantly better services
and financial health for the sector. There has been a 20
percent increase in the amount of water supplied, and the
number of customers connected has increased by 35 percent.
Consumers experience better service delivery in terms of
response time to complaints, hours of service, and water
quality. The utility is better run, with lower water losses
and higher bill recovery. Both the private operating company
and the state asset-holding company are healthy
organizations, and their working relationship is good. |
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