Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia
The Voice, Choice and Decision (VCD): a study of local governance processes in Cambodia (VCD1) study, conducted in 2011, led to a set of useful insights into the channels through which citizens are heard in commune level decision-making. It present...
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2014
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia http://hdl.handle.net/10986/16758 |
| id |
okr-10986-16758 |
|---|---|
| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO HEALTH ACCESS TO INFORMATION ACCOUNTABILITIES ACCOUNTABILITY ACCOUNTABILITY MECHANISMS ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEM ATTITUDINAL CHANGE AWARENESS RAISING BASIC SERVICE BASIC SERVICES BIRTH CONTROL BUDGET PLANNING CAPACITY BUILDING CAPACITY DEVELOPMENT CBO CITIZEN CITIZEN ENGAGEMENT CITIZEN GROUPS CITIZEN PARTICIPATION CITIZEN VOICE CITIZENS CIVIL SOCIETY CLEANLINESS COLLABORATION COLLECTIVE ACTION COMMUNES COMMUNICABLE DISEASES COMMUNITY GROUPS COMMUNITY LEADERS COMMUNITY MEMBERS COMMUNITY PARTICIPATION COMMUNITY SCORECARDS COMPLAINTS CONFIDENCE CONFLICT OF INTEREST CONSENSUS CONSENSUS BUILDING CONSULTATION CONSULTATION PROCESS CONSULTATIONS CREDIBILITY DATA COLLECTION DECISION-MAKERS DECISION-MAKING PROCESSES DECISIONMAKING DISTRICTS EDUCATION SECTOR EDUCATION SERVICE DELIVERY FACILITATORS FAMILY PLANNING FEMALE FIELDWORK FIGURES GOVERNANCE PROCESSES GOVERNMENT SERVICES GOVERNMENTAL ORGANIZATION GOVERNMENTAL ORGANIZATIONS HEALTH EDUCATION HEALTH OUTCOMES HEALTH POLICY HEALTH SERVICES HOSPITALS HOUSEHOLDS HUMAN DEVELOPMENT HYGIENE IMPROVEMENTS IN HEALTH INITIATIVE INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INTERMEDIARIES INTERMEDIARY INTERVENTION INTERVENTIONS INTERVIEWS LEADERSHIP LEVELS OF PARTICIPATION LINE MINISTRIES LIVING CONDITIONS LOCAL AUTHORITIES LOCAL COMMUNITIES LOCAL GOVERNANCE LOCAL GOVERNMENT LOCAL GROUPS LOCAL INSTITUTIONS MOBILIZATION MORTALITY NATIONAL LEVEL NUTRITION OPENNESS OUTREACH OUTREACH WORK PARTICIPATORY MECHANISMS PARTICIPATORY PROCESS PARTICIPATORY PROCESSES PATIENTS PATRONAGE PERFORMANCE INDICATORS POLITICAL ECONOMY POLITICIANS POVERTY ALLEVIATION POVERTY REDUCTION PREGNANT WOMEN PREPARATION PRIMARY HEALTH CARE PROCUREMENT PROJECT IMPLEMENTATION PROMOTING HEALTH PUBLIC HEALTH PUBLIC SERVICE DELIVERY QUANTITATIVE RESEARCH RECONSTRUCTION REMOTE COMMUNITIES RURAL AREAS RURAL DEVELOPMENT SANCTIONS SELF-HELP SERVICE DELIVERY SERVICE DELIVERY SYSTEM SERVICE PROVIDERS SHOPS SOCIAL ACCOUNTABILITY SOCIAL PROTECTION SOCIAL SERVICES SOCIAL STRUCTURE SOCIAL STRUCTURES STAKEHOLDER STAKEHOLDER ENGAGEMENT STAKEHOLDERS STANDARDS OF SERVICE TRUSTWORTHINESS URBAN AREAS USER GROUPS VACCINATION VICTIMS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGES WORKERS YOUTH |
| spellingShingle |
ACCESS TO HEALTH ACCESS TO INFORMATION ACCOUNTABILITIES ACCOUNTABILITY ACCOUNTABILITY MECHANISMS ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEM ATTITUDINAL CHANGE AWARENESS RAISING BASIC SERVICE BASIC SERVICES BIRTH CONTROL BUDGET PLANNING CAPACITY BUILDING CAPACITY DEVELOPMENT CBO CITIZEN CITIZEN ENGAGEMENT CITIZEN GROUPS CITIZEN PARTICIPATION CITIZEN VOICE CITIZENS CIVIL SOCIETY CLEANLINESS COLLABORATION COLLECTIVE ACTION COMMUNES COMMUNICABLE DISEASES COMMUNITY GROUPS COMMUNITY LEADERS COMMUNITY MEMBERS COMMUNITY PARTICIPATION COMMUNITY SCORECARDS COMPLAINTS CONFIDENCE CONFLICT OF INTEREST CONSENSUS CONSENSUS BUILDING CONSULTATION CONSULTATION PROCESS CONSULTATIONS CREDIBILITY DATA COLLECTION DECISION-MAKERS DECISION-MAKING PROCESSES DECISIONMAKING DISTRICTS EDUCATION SECTOR EDUCATION SERVICE DELIVERY FACILITATORS FAMILY PLANNING FEMALE FIELDWORK FIGURES GOVERNANCE PROCESSES GOVERNMENT SERVICES GOVERNMENTAL ORGANIZATION GOVERNMENTAL ORGANIZATIONS HEALTH EDUCATION HEALTH OUTCOMES HEALTH POLICY HEALTH SERVICES HOSPITALS HOUSEHOLDS HUMAN DEVELOPMENT HYGIENE IMPROVEMENTS IN HEALTH INITIATIVE INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INTERMEDIARIES INTERMEDIARY INTERVENTION INTERVENTIONS INTERVIEWS LEADERSHIP LEVELS OF PARTICIPATION LINE MINISTRIES LIVING CONDITIONS LOCAL AUTHORITIES LOCAL COMMUNITIES LOCAL GOVERNANCE LOCAL GOVERNMENT LOCAL GROUPS LOCAL INSTITUTIONS MOBILIZATION MORTALITY NATIONAL LEVEL NUTRITION OPENNESS OUTREACH OUTREACH WORK PARTICIPATORY MECHANISMS PARTICIPATORY PROCESS PARTICIPATORY PROCESSES PATIENTS PATRONAGE PERFORMANCE INDICATORS POLITICAL ECONOMY POLITICIANS POVERTY ALLEVIATION POVERTY REDUCTION PREGNANT WOMEN PREPARATION PRIMARY HEALTH CARE PROCUREMENT PROJECT IMPLEMENTATION PROMOTING HEALTH PUBLIC HEALTH PUBLIC SERVICE DELIVERY QUANTITATIVE RESEARCH RECONSTRUCTION REMOTE COMMUNITIES RURAL AREAS RURAL DEVELOPMENT SANCTIONS SELF-HELP SERVICE DELIVERY SERVICE DELIVERY SYSTEM SERVICE PROVIDERS SHOPS SOCIAL ACCOUNTABILITY SOCIAL PROTECTION SOCIAL SERVICES SOCIAL STRUCTURE SOCIAL STRUCTURES STAKEHOLDER STAKEHOLDER ENGAGEMENT STAKEHOLDERS STANDARDS OF SERVICE TRUSTWORTHINESS URBAN AREAS USER GROUPS VACCINATION VICTIMS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGES WORKERS YOUTH World Bank The Asia Foundation Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| geographic_facet |
East Asia and Pacific Cambodia |
| description |
The Voice, Choice and Decision (VCD): a
study of local governance processes in Cambodia (VCD1)
study, conducted in 2011, led to a set of useful insights
into the channels through which citizens are heard in
commune level decision-making. It presented the formal and
informal framework for, and constraints to, citizens'
voicing issues, and the overall downward accountability
framework of commune and sangkats in Cambodia. The findings
of this exploration provide policy makers, development
partners and other stakeholders significantly more detail
and in-depth understanding of commune decision-making
processes and the engagement of citizens, informing both
quantitative studies and the very extensive literature on
decentralization reform. Voice, Choice and Decision: local
basic service delivery: (VCD2) aims to generate better
understanding of the platform for citizen and user voice in
basic service delivery by considering, in detail, the
nature, scope and role of local agents (committees,
institutions, individuals) established to implement sector
policies, and to identify any other informal channels for
the voice of citizens and users of services. In its final
form, the study focuses on developing an understanding of
voice and accountability in three sectors, health, education
and rural water supply. The research and documentation
adopted a common framework to the extent possible,
considering, in the first instance, what was intended by
policy (the arena, organizations, roles and relationships),
and comparing this with the reality on the ground in each of
the sectors. This final paper then considers the cross
cutting themes, identifying the commonalities and
differences between these sectors. |
| format |
Economic & Sector Work :: Other Social Protection Study |
| author |
World Bank The Asia Foundation |
| author_facet |
World Bank The Asia Foundation |
| author_sort |
World Bank |
| title |
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| title_short |
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| title_full |
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| title_fullStr |
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| title_full_unstemmed |
Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia |
| title_sort |
voice, choice, and decision 2 : a study of local basic service delivery in cambodia |
| publisher |
World Bank, Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia http://hdl.handle.net/10986/16758 |
| _version_ |
1764434411794726912 |
| spelling |
okr-10986-167582021-04-23T14:03:32Z Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia World Bank The Asia Foundation ACCESS TO HEALTH ACCESS TO INFORMATION ACCOUNTABILITIES ACCOUNTABILITY ACCOUNTABILITY MECHANISMS ACCOUNTABILITY RELATIONSHIPS ACCOUNTABILITY SYSTEM ATTITUDINAL CHANGE AWARENESS RAISING BASIC SERVICE BASIC SERVICES BIRTH CONTROL BUDGET PLANNING CAPACITY BUILDING CAPACITY DEVELOPMENT CBO CITIZEN CITIZEN ENGAGEMENT CITIZEN GROUPS CITIZEN PARTICIPATION CITIZEN VOICE CITIZENS CIVIL SOCIETY CLEANLINESS COLLABORATION COLLECTIVE ACTION COMMUNES COMMUNICABLE DISEASES COMMUNITY GROUPS COMMUNITY LEADERS COMMUNITY MEMBERS COMMUNITY PARTICIPATION COMMUNITY SCORECARDS COMPLAINTS CONFIDENCE CONFLICT OF INTEREST CONSENSUS CONSENSUS BUILDING CONSULTATION CONSULTATION PROCESS CONSULTATIONS CREDIBILITY DATA COLLECTION DECISION-MAKERS DECISION-MAKING PROCESSES DECISIONMAKING DISTRICTS EDUCATION SECTOR EDUCATION SERVICE DELIVERY FACILITATORS FAMILY PLANNING FEMALE FIELDWORK FIGURES GOVERNANCE PROCESSES GOVERNMENT SERVICES GOVERNMENTAL ORGANIZATION GOVERNMENTAL ORGANIZATIONS HEALTH EDUCATION HEALTH OUTCOMES HEALTH POLICY HEALTH SERVICES HOSPITALS HOUSEHOLDS HUMAN DEVELOPMENT HYGIENE IMPROVEMENTS IN HEALTH INITIATIVE INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INTERMEDIARIES INTERMEDIARY INTERVENTION INTERVENTIONS INTERVIEWS LEADERSHIP LEVELS OF PARTICIPATION LINE MINISTRIES LIVING CONDITIONS LOCAL AUTHORITIES LOCAL COMMUNITIES LOCAL GOVERNANCE LOCAL GOVERNMENT LOCAL GROUPS LOCAL INSTITUTIONS MOBILIZATION MORTALITY NATIONAL LEVEL NUTRITION OPENNESS OUTREACH OUTREACH WORK PARTICIPATORY MECHANISMS PARTICIPATORY PROCESS PARTICIPATORY PROCESSES PATIENTS PATRONAGE PERFORMANCE INDICATORS POLITICAL ECONOMY POLITICIANS POVERTY ALLEVIATION POVERTY REDUCTION PREGNANT WOMEN PREPARATION PRIMARY HEALTH CARE PROCUREMENT PROJECT IMPLEMENTATION PROMOTING HEALTH PUBLIC HEALTH PUBLIC SERVICE DELIVERY QUANTITATIVE RESEARCH RECONSTRUCTION REMOTE COMMUNITIES RURAL AREAS RURAL DEVELOPMENT SANCTIONS SELF-HELP SERVICE DELIVERY SERVICE DELIVERY SYSTEM SERVICE PROVIDERS SHOPS SOCIAL ACCOUNTABILITY SOCIAL PROTECTION SOCIAL SERVICES SOCIAL STRUCTURE SOCIAL STRUCTURES STAKEHOLDER STAKEHOLDER ENGAGEMENT STAKEHOLDERS STANDARDS OF SERVICE TRUSTWORTHINESS URBAN AREAS USER GROUPS VACCINATION VICTIMS VILLAGE VILLAGE DEVELOPMENT VILLAGE LEVEL VILLAGES WORKERS YOUTH The Voice, Choice and Decision (VCD): a study of local governance processes in Cambodia (VCD1) study, conducted in 2011, led to a set of useful insights into the channels through which citizens are heard in commune level decision-making. It presented the formal and informal framework for, and constraints to, citizens' voicing issues, and the overall downward accountability framework of commune and sangkats in Cambodia. The findings of this exploration provide policy makers, development partners and other stakeholders significantly more detail and in-depth understanding of commune decision-making processes and the engagement of citizens, informing both quantitative studies and the very extensive literature on decentralization reform. Voice, Choice and Decision: local basic service delivery: (VCD2) aims to generate better understanding of the platform for citizen and user voice in basic service delivery by considering, in detail, the nature, scope and role of local agents (committees, institutions, individuals) established to implement sector policies, and to identify any other informal channels for the voice of citizens and users of services. In its final form, the study focuses on developing an understanding of voice and accountability in three sectors, health, education and rural water supply. The research and documentation adopted a common framework to the extent possible, considering, in the first instance, what was intended by policy (the arena, organizations, roles and relationships), and comparing this with the reality on the ground in each of the sectors. This final paper then considers the cross cutting themes, identifying the commonalities and differences between these sectors. 2014-01-30T21:07:23Z 2014-01-30T21:07:23Z 2013-03 http://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia http://hdl.handle.net/10986/16758 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Economic & Sector Work :: Other Social Protection Study Economic & Sector Work East Asia and Pacific Cambodia |