Voice, Choice, and Decision 2 : A Study of Local Basic Service Delivery in Cambodia
The Voice, Choice and Decision (VCD): a study of local governance processes in Cambodia (VCD1) study, conducted in 2011, led to a set of useful insights into the channels through which citizens are heard in commune level decision-making. It present...
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Language: | English en_US |
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World Bank, Washington, DC
2014
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Online Access: | http://documents.worldbank.org/curated/en/2013/03/18521452/second-voice-choice-decision-vcd2-study-local-basic-service-delivery-cambodia http://hdl.handle.net/10986/16758 |
Summary: | The Voice, Choice and Decision (VCD): a
study of local governance processes in Cambodia (VCD1)
study, conducted in 2011, led to a set of useful insights
into the channels through which citizens are heard in
commune level decision-making. It presented the formal and
informal framework for, and constraints to, citizens'
voicing issues, and the overall downward accountability
framework of commune and sangkats in Cambodia. The findings
of this exploration provide policy makers, development
partners and other stakeholders significantly more detail
and in-depth understanding of commune decision-making
processes and the engagement of citizens, informing both
quantitative studies and the very extensive literature on
decentralization reform. Voice, Choice and Decision: local
basic service delivery: (VCD2) aims to generate better
understanding of the platform for citizen and user voice in
basic service delivery by considering, in detail, the
nature, scope and role of local agents (committees,
institutions, individuals) established to implement sector
policies, and to identify any other informal channels for
the voice of citizens and users of services. In its final
form, the study focuses on developing an understanding of
voice and accountability in three sectors, health, education
and rural water supply. The research and documentation
adopted a common framework to the extent possible,
considering, in the first instance, what was intended by
policy (the arena, organizations, roles and relationships),
and comparing this with the reality on the ground in each of
the sectors. This final paper then considers the cross
cutting themes, identifying the commonalities and
differences between these sectors. |
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