Access to Financial Services : A Review of the Issues and Public Policy Objectives

This article reviews the evidence on the importance of finance for economic well-being. It provides data on the use of basic financial services by households and firms across a sample of countries, assesses the desirability of universal access, and...

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Main Author: Claessens, Stijn
Format: Journal Article
Language:English
en_US
Published: Oxford University Press on behalf of the World Bank 2013
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2006/08/17591351/access-financial-services-review-issues-public-policy-objectives
http://hdl.handle.net/10986/16428
id okr-10986-16428
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ABSENCE OF CREDIT
ACCESS BARRIERS
ACCESS TO BANK ACCOUNTS
ACCESS TO CREDIT
ACCESS TO FINANCE
ACCESS TO FINANCIAL SERVICES
ACCESS TO FINANCING
ACCESS TO INTERNATIONAL MARKETS
ACCESS TO PAYMENTS
ACCOUNT OWNERS
ADMINISTRATIVE BURDENS
ADVANCED TECHNOLOGY
AGRICULTURAL BANK
BAD CREDIT
BANK ACCESS
BANK ACCOUNT
BANK BRANCH
BANK SERVICES
BANKING CRISES
BANKING RELATIONSHIP
BANKING SERVICES
BANKING SYSTEM
BANKING SYSTEMS
BANKS
BARRIERS TO GROWTH
BARTER
BENEFITS OF ACCESS
BORROWER
BORROWING
CAPITAL ADEQUACY
CAPITAL MARKETS
CAPITAL REQUIREMENTS
CHAMBERS OF COMMERCE
COLLATERAL
COMMERCIAL BANK
COMMERCIAL BANKS
COMMUNITY REINVESTMENT
CONSUMER CREDIT
CONSUMER FINANCE
COOPERATIVES
CREDIT ACCESS
CREDIT ANALYSIS
CREDIT ASSOCIATIONS
CREDIT BUREAU
CREDIT BUREAUS
CREDIT CONSTRAINTS
CREDIT EXTENSION
CREDIT HISTORY
CREDIT INFORMATION
CREDIT INFORMATION BUREAUS
CREDIT LINES
CREDIT REQUIREMENTS
CREDIT SCORING
CREDIT UNION
CREDIT UNIONS
CREDITWORTHINESS
CROP INSURANCE
DEBT
DEPOSIT
DEPOSIT ACCOUNTS
DEPOSITORS
DEPOSITS
DEVELOPMENT BANK
DISCRIMINATION
E-BANK
E-FINANCE
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
ECONOMIES OF SCALE
ELECTRONIC DEPOSITS
ELECTRONIC PAYMENTS
ELECTRONIC TRANSFER
ELECTRONIC TRANSFER ACCOUNT
ELECTRONIC TRANSFER ACCOUNTS
ELECTRONIC TRANSFERS
EMPLOYERS
ENTERPRISE CREDIT
ENTREPRENEURS
EQUITY FINANCE
EXCHANGE RATE
EXCLUSION
EXPENDITURES
EXTERNAL FINANCE
EXTERNAL FINANCING
FACILITATION
FEDERAL BENEFITS
FEDERAL RESERVE
FINANCE COMPANIES
FINANCES
FINANCIAL DEPTH
FINANCIAL DEVELOPMENT
FINANCIAL EXCLUSION
FINANCIAL INSTITUTIONS
FINANCIAL INTERMEDIARIES
FINANCIAL INTERMEDIATION
FINANCIAL LITERACY
FINANCIAL MARKETS
FINANCIAL PRODUCTS
FINANCIAL REFORM
FINANCIAL SECTOR DEVELOPMENT
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES PROVIDERS
FINANCIAL SYSTEM
FINANCIAL SYSTEM DEVELOPMENT
FINANCIAL SYSTEMS
FINANCING OBSTACLES
FIXED COSTS
FORMAL BANK
FORMAL FINANCIAL INSTITUTION
FORMAL FINANCIAL INSTITUTIONS
FORMAL FINANCIAL SERVICE
FORMAL FINANCIAL SERVICES
FORMS OF CREDIT
GOVERNMENT INTERVENTION
GOVERNMENT INTERVENTIONS
GREATER ACCESS
GROWTH OPPORTUNITIES
HIGH INTEREST RATES
HOME OWNERSHIP
HOUSEHOLDS
HOUSING FINANCE
ILLITERACY
INCOME GROUPS
INDEBTEDNESS
INEQUALITY
INFORMAL FINANCE
INFORMAL FINANCIAL INSTITUTION
INFORMATION ASYMMETRIES
INFORMATION INFRASTRUCTURE
INFORMATION SHARING
INFORMATION SYSTEMS
INSTALLMENTS
INSTITUTIONAL CAPACITY
INSURANCE SERVICES
INTEREST RATE
INTEREST RATES
INTERNATIONAL BANK
INTERNATIONAL FINANCE
INVESTMENT OPPORTUNITIES
LACK OF ACCESS
LENDER
LENDERS
LENDING REQUIREMENTS
LITERACY REQUIREMENTS
LOAN
LOAN APPLICATIONS
LOANABLE FUNDS
MICROFINANCE
MICROFINANCE INSTITUTIONS
MINIMUM BALANCES
MONEYLENDERS
MORAL HAZARD
MULTINATIONALS
MUTUAL FUNDS
NET WORTH
NONPROFIT ORGANIZATIONS
OUTREACH
OVERHEAD COSTS
PAWNSHOPS
PAYMENT SERVICES
PAYMENTS SERVICES
POOR BORROWERS
POSTAL BANK
POSTAL BANKS
POSTAL SAVINGS
PRIVATE CREDIT
PRIVATE SAVINGS
PRIVATIZATION
PROFITABILITY
PROFITABLE BANKING
PROPERTY RIGHTS
PROVISION OF ACCESS
PROXIMITY BANKS
PUBLIC BANKS
PUBLIC POLICY
RATES OF RETURN
REAL ESTATE
REMITTANCES
REPAYMENT
REPAYMENT CAPACITY
RETAIL BANKS
RISK MITIGATION
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SAVINGS BANK
SAVINGS BANK ACCOUNT
SAVINGS BANKS
SAVINGS PRODUCT
SAVINGS SERVICES
SECURITIES
SMALL BANK
SMALL BORROWERS
SMALL BUSINESS
SMALL BUSINESS ADMINISTRATION
SMALL BUSINESSES
SMALL ENTERPRISES
SMART CARDS
SOCIAL COMMITMENT
SOCIAL EXCLUSION
SOCIAL SECURITY
START-UP
START-UP COSTS
STOCK MARKET
STOCK MARKETS
TRADE CREDIT
TRANSACTION COSTS
UNIVERSAL ACCESS
URBAN AREAS
USURY
USURY LAWS
VOLATILE INCOME
WORKING CAPITAL
spellingShingle ABSENCE OF CREDIT
ACCESS BARRIERS
ACCESS TO BANK ACCOUNTS
ACCESS TO CREDIT
ACCESS TO FINANCE
ACCESS TO FINANCIAL SERVICES
ACCESS TO FINANCING
ACCESS TO INTERNATIONAL MARKETS
ACCESS TO PAYMENTS
ACCOUNT OWNERS
ADMINISTRATIVE BURDENS
ADVANCED TECHNOLOGY
AGRICULTURAL BANK
BAD CREDIT
BANK ACCESS
BANK ACCOUNT
BANK BRANCH
BANK SERVICES
BANKING CRISES
BANKING RELATIONSHIP
BANKING SERVICES
BANKING SYSTEM
BANKING SYSTEMS
BANKS
BARRIERS TO GROWTH
BARTER
BENEFITS OF ACCESS
BORROWER
BORROWING
CAPITAL ADEQUACY
CAPITAL MARKETS
CAPITAL REQUIREMENTS
CHAMBERS OF COMMERCE
COLLATERAL
COMMERCIAL BANK
COMMERCIAL BANKS
COMMUNITY REINVESTMENT
CONSUMER CREDIT
CONSUMER FINANCE
COOPERATIVES
CREDIT ACCESS
CREDIT ANALYSIS
CREDIT ASSOCIATIONS
CREDIT BUREAU
CREDIT BUREAUS
CREDIT CONSTRAINTS
CREDIT EXTENSION
CREDIT HISTORY
CREDIT INFORMATION
CREDIT INFORMATION BUREAUS
CREDIT LINES
CREDIT REQUIREMENTS
CREDIT SCORING
CREDIT UNION
CREDIT UNIONS
CREDITWORTHINESS
CROP INSURANCE
DEBT
DEPOSIT
DEPOSIT ACCOUNTS
DEPOSITORS
DEPOSITS
DEVELOPMENT BANK
DISCRIMINATION
E-BANK
E-FINANCE
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
ECONOMIES OF SCALE
ELECTRONIC DEPOSITS
ELECTRONIC PAYMENTS
ELECTRONIC TRANSFER
ELECTRONIC TRANSFER ACCOUNT
ELECTRONIC TRANSFER ACCOUNTS
ELECTRONIC TRANSFERS
EMPLOYERS
ENTERPRISE CREDIT
ENTREPRENEURS
EQUITY FINANCE
EXCHANGE RATE
EXCLUSION
EXPENDITURES
EXTERNAL FINANCE
EXTERNAL FINANCING
FACILITATION
FEDERAL BENEFITS
FEDERAL RESERVE
FINANCE COMPANIES
FINANCES
FINANCIAL DEPTH
FINANCIAL DEVELOPMENT
FINANCIAL EXCLUSION
FINANCIAL INSTITUTIONS
FINANCIAL INTERMEDIARIES
FINANCIAL INTERMEDIATION
FINANCIAL LITERACY
FINANCIAL MARKETS
FINANCIAL PRODUCTS
FINANCIAL REFORM
FINANCIAL SECTOR DEVELOPMENT
FINANCIAL SERVICE
FINANCIAL SERVICE PROVIDERS
FINANCIAL SERVICES PROVIDERS
FINANCIAL SYSTEM
FINANCIAL SYSTEM DEVELOPMENT
FINANCIAL SYSTEMS
FINANCING OBSTACLES
FIXED COSTS
FORMAL BANK
FORMAL FINANCIAL INSTITUTION
FORMAL FINANCIAL INSTITUTIONS
FORMAL FINANCIAL SERVICE
FORMAL FINANCIAL SERVICES
FORMS OF CREDIT
GOVERNMENT INTERVENTION
GOVERNMENT INTERVENTIONS
GREATER ACCESS
GROWTH OPPORTUNITIES
HIGH INTEREST RATES
HOME OWNERSHIP
HOUSEHOLDS
HOUSING FINANCE
ILLITERACY
INCOME GROUPS
INDEBTEDNESS
INEQUALITY
INFORMAL FINANCE
INFORMAL FINANCIAL INSTITUTION
INFORMATION ASYMMETRIES
INFORMATION INFRASTRUCTURE
INFORMATION SHARING
INFORMATION SYSTEMS
INSTALLMENTS
INSTITUTIONAL CAPACITY
INSURANCE SERVICES
INTEREST RATE
INTEREST RATES
INTERNATIONAL BANK
INTERNATIONAL FINANCE
INVESTMENT OPPORTUNITIES
LACK OF ACCESS
LENDER
LENDERS
LENDING REQUIREMENTS
LITERACY REQUIREMENTS
LOAN
LOAN APPLICATIONS
LOANABLE FUNDS
MICROFINANCE
MICROFINANCE INSTITUTIONS
MINIMUM BALANCES
MONEYLENDERS
MORAL HAZARD
MULTINATIONALS
MUTUAL FUNDS
NET WORTH
NONPROFIT ORGANIZATIONS
OUTREACH
OVERHEAD COSTS
PAWNSHOPS
PAYMENT SERVICES
PAYMENTS SERVICES
POOR BORROWERS
POSTAL BANK
POSTAL BANKS
POSTAL SAVINGS
PRIVATE CREDIT
PRIVATE SAVINGS
PRIVATIZATION
PROFITABILITY
PROFITABLE BANKING
PROPERTY RIGHTS
PROVISION OF ACCESS
PROXIMITY BANKS
PUBLIC BANKS
PUBLIC POLICY
RATES OF RETURN
REAL ESTATE
REMITTANCES
REPAYMENT
REPAYMENT CAPACITY
RETAIL BANKS
RISK MITIGATION
SAVINGS
SAVINGS ACCOUNT
SAVINGS ACCOUNTS
SAVINGS BANK
SAVINGS BANK ACCOUNT
SAVINGS BANKS
SAVINGS PRODUCT
SAVINGS SERVICES
SECURITIES
SMALL BANK
SMALL BORROWERS
SMALL BUSINESS
SMALL BUSINESS ADMINISTRATION
SMALL BUSINESSES
SMALL ENTERPRISES
SMART CARDS
SOCIAL COMMITMENT
SOCIAL EXCLUSION
SOCIAL SECURITY
START-UP
START-UP COSTS
STOCK MARKET
STOCK MARKETS
TRADE CREDIT
TRANSACTION COSTS
UNIVERSAL ACCESS
URBAN AREAS
USURY
USURY LAWS
VOLATILE INCOME
WORKING CAPITAL
Claessens, Stijn
Access to Financial Services : A Review of the Issues and Public Policy Objectives
description This article reviews the evidence on the importance of finance for economic well-being. It provides data on the use of basic financial services by households and firms across a sample of countries, assesses the desirability of universal access, and provides an overview of the macroeconomic, legal, and regulatory obstacles to access. Despite the benefits of finance, the data show that use of financial services is far from universal in many countries, especially developing countries. Universal access to financial services has not been a public policy objective in most countries and would likely be difficult to achieve. Countries can, however, facilitate access to financial services by strengthening institutional infrastructure, liberalizing markets and facilitating greater competition, and encouraging innovative use of know-how and technology. Government interventions to directly broaden access to finance, however, are costly and fraught with risks, among others the risk of missing the targeted groups. The article concludes with recommendations for global actions aimed at improving data on access and use and suggestions on areas of further analysis to identify constraints to broadening access.
format Journal Article
author Claessens, Stijn
author_facet Claessens, Stijn
author_sort Claessens, Stijn
title Access to Financial Services : A Review of the Issues and Public Policy Objectives
title_short Access to Financial Services : A Review of the Issues and Public Policy Objectives
title_full Access to Financial Services : A Review of the Issues and Public Policy Objectives
title_fullStr Access to Financial Services : A Review of the Issues and Public Policy Objectives
title_full_unstemmed Access to Financial Services : A Review of the Issues and Public Policy Objectives
title_sort access to financial services : a review of the issues and public policy objectives
publisher Oxford University Press on behalf of the World Bank
publishDate 2013
url http://documents.worldbank.org/curated/en/2006/08/17591351/access-financial-services-review-issues-public-policy-objectives
http://hdl.handle.net/10986/16428
_version_ 1764433612527108096
spelling okr-10986-164282021-04-23T14:03:30Z Access to Financial Services : A Review of the Issues and Public Policy Objectives Claessens, Stijn ABSENCE OF CREDIT ACCESS BARRIERS ACCESS TO BANK ACCOUNTS ACCESS TO CREDIT ACCESS TO FINANCE ACCESS TO FINANCIAL SERVICES ACCESS TO FINANCING ACCESS TO INTERNATIONAL MARKETS ACCESS TO PAYMENTS ACCOUNT OWNERS ADMINISTRATIVE BURDENS ADVANCED TECHNOLOGY AGRICULTURAL BANK BAD CREDIT BANK ACCESS BANK ACCOUNT BANK BRANCH BANK SERVICES BANKING CRISES BANKING RELATIONSHIP BANKING SERVICES BANKING SYSTEM BANKING SYSTEMS BANKS BARRIERS TO GROWTH BARTER BENEFITS OF ACCESS BORROWER BORROWING CAPITAL ADEQUACY CAPITAL MARKETS CAPITAL REQUIREMENTS CHAMBERS OF COMMERCE COLLATERAL COMMERCIAL BANK COMMERCIAL BANKS COMMUNITY REINVESTMENT CONSUMER CREDIT CONSUMER FINANCE COOPERATIVES CREDIT ACCESS CREDIT ANALYSIS CREDIT ASSOCIATIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CONSTRAINTS CREDIT EXTENSION CREDIT HISTORY CREDIT INFORMATION CREDIT INFORMATION BUREAUS CREDIT LINES CREDIT REQUIREMENTS CREDIT SCORING CREDIT UNION CREDIT UNIONS CREDITWORTHINESS CROP INSURANCE DEBT DEPOSIT DEPOSIT ACCOUNTS DEPOSITORS DEPOSITS DEVELOPMENT BANK DISCRIMINATION E-BANK E-FINANCE ECONOMIC DEVELOPMENT ECONOMIC GROWTH ECONOMIES OF SCALE ELECTRONIC DEPOSITS ELECTRONIC PAYMENTS ELECTRONIC TRANSFER ELECTRONIC TRANSFER ACCOUNT ELECTRONIC TRANSFER ACCOUNTS ELECTRONIC TRANSFERS EMPLOYERS ENTERPRISE CREDIT ENTREPRENEURS EQUITY FINANCE EXCHANGE RATE EXCLUSION EXPENDITURES EXTERNAL FINANCE EXTERNAL FINANCING FACILITATION FEDERAL BENEFITS FEDERAL RESERVE FINANCE COMPANIES FINANCES FINANCIAL DEPTH FINANCIAL DEVELOPMENT FINANCIAL EXCLUSION FINANCIAL INSTITUTIONS FINANCIAL INTERMEDIARIES FINANCIAL INTERMEDIATION FINANCIAL LITERACY FINANCIAL MARKETS FINANCIAL PRODUCTS FINANCIAL REFORM FINANCIAL SECTOR DEVELOPMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES PROVIDERS FINANCIAL SYSTEM FINANCIAL SYSTEM DEVELOPMENT FINANCIAL SYSTEMS FINANCING OBSTACLES FIXED COSTS FORMAL BANK FORMAL FINANCIAL INSTITUTION FORMAL FINANCIAL INSTITUTIONS FORMAL FINANCIAL SERVICE FORMAL FINANCIAL SERVICES FORMS OF CREDIT GOVERNMENT INTERVENTION GOVERNMENT INTERVENTIONS GREATER ACCESS GROWTH OPPORTUNITIES HIGH INTEREST RATES HOME OWNERSHIP HOUSEHOLDS HOUSING FINANCE ILLITERACY INCOME GROUPS INDEBTEDNESS INEQUALITY INFORMAL FINANCE INFORMAL FINANCIAL INSTITUTION INFORMATION ASYMMETRIES INFORMATION INFRASTRUCTURE INFORMATION SHARING INFORMATION SYSTEMS INSTALLMENTS INSTITUTIONAL CAPACITY INSURANCE SERVICES INTEREST RATE INTEREST RATES INTERNATIONAL BANK INTERNATIONAL FINANCE INVESTMENT OPPORTUNITIES LACK OF ACCESS LENDER LENDERS LENDING REQUIREMENTS LITERACY REQUIREMENTS LOAN LOAN APPLICATIONS LOANABLE FUNDS MICROFINANCE MICROFINANCE INSTITUTIONS MINIMUM BALANCES MONEYLENDERS MORAL HAZARD MULTINATIONALS MUTUAL FUNDS NET WORTH NONPROFIT ORGANIZATIONS OUTREACH OVERHEAD COSTS PAWNSHOPS PAYMENT SERVICES PAYMENTS SERVICES POOR BORROWERS POSTAL BANK POSTAL BANKS POSTAL SAVINGS PRIVATE CREDIT PRIVATE SAVINGS PRIVATIZATION PROFITABILITY PROFITABLE BANKING PROPERTY RIGHTS PROVISION OF ACCESS PROXIMITY BANKS PUBLIC BANKS PUBLIC POLICY RATES OF RETURN REAL ESTATE REMITTANCES REPAYMENT REPAYMENT CAPACITY RETAIL BANKS RISK MITIGATION SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS BANK SAVINGS BANK ACCOUNT SAVINGS BANKS SAVINGS PRODUCT SAVINGS SERVICES SECURITIES SMALL BANK SMALL BORROWERS SMALL BUSINESS SMALL BUSINESS ADMINISTRATION SMALL BUSINESSES SMALL ENTERPRISES SMART CARDS SOCIAL COMMITMENT SOCIAL EXCLUSION SOCIAL SECURITY START-UP START-UP COSTS STOCK MARKET STOCK MARKETS TRADE CREDIT TRANSACTION COSTS UNIVERSAL ACCESS URBAN AREAS USURY USURY LAWS VOLATILE INCOME WORKING CAPITAL This article reviews the evidence on the importance of finance for economic well-being. It provides data on the use of basic financial services by households and firms across a sample of countries, assesses the desirability of universal access, and provides an overview of the macroeconomic, legal, and regulatory obstacles to access. Despite the benefits of finance, the data show that use of financial services is far from universal in many countries, especially developing countries. Universal access to financial services has not been a public policy objective in most countries and would likely be difficult to achieve. Countries can, however, facilitate access to financial services by strengthening institutional infrastructure, liberalizing markets and facilitating greater competition, and encouraging innovative use of know-how and technology. Government interventions to directly broaden access to finance, however, are costly and fraught with risks, among others the risk of missing the targeted groups. The article concludes with recommendations for global actions aimed at improving data on access and use and suggestions on areas of further analysis to identify constraints to broadening access. 2013-12-20T18:17:14Z 2013-12-20T18:17:14Z 2006-08-02 Journal Article http://documents.worldbank.org/curated/en/2006/08/17591351/access-financial-services-review-issues-public-policy-objectives World Bank Research Observer doi:10.1093/wbro/lkl004 http://hdl.handle.net/10986/16428 English en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank Oxford University Press on behalf of the World Bank Publications & Research :: Journal Article Publications & Research :: Journal Article