Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities
Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs b...
| Main Authors: | , , , , |
|---|---|
| Format: | Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2013
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2013/09/18221189/connecting-work-information-communication-technologies-help-expand-employment-opportunities http://hdl.handle.net/10986/16243 |
| id |
okr-10986-16243 |
|---|---|
| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO EDUCATION ACCESS TO TECHNOLOGY ADOPTION OF TECHNOLOGY ADVERTISEMENTS ADVERTISING ANIMATION APPLICATION DEVELOPMENT AUTOMATION AVERAGE WAGE BASIC BLOG BROADBAND BUSINESS CLIMATE BUSINESS CYCLE BUSINESS LEAD BUSINESS MODELS BUSINESS OPERATIONS BUSINESS PROCESS BUSINESS PROCESSES BUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESS TRANSACTIONS BUSINESSES BUYER CALL CENTER CALL CENTERS COLLEGE-EDUCATED WORKERS COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PRICES COMPUTER SYSTEMS COMPUTERS CONNECTIVITY CONSUMER GOODS CONTINGENT WORKERS COPYRIGHT CORE OPERATIONS CREATING JOBS CREDIT CARD CREDIT CARD TRANSACTIONS CUSTOMER SERVICE DATA CENTERS DATA ENTRY DATA INTEGRITY DATA PROCESSING DIGITAL DIGITAL DATA DIGITAL DIVIDE DIGITAL SERVICES DIGITAL TECHNOLOGIES DIGITIZATION DIGITIZATION OF BUSINESS DISPLACEMENT DISPUTE RESOLUTION DISTRIBUTION SYSTEM DRIVERS E-BUSINESS E-BUSINESS SOLUTIONS E-COMMERCE E-GOVERNMENT ECONOMIC ACTIVITIES ECONOMIC ACTIVITY ELECTRICITY EMPLOYMENT EMPLOYMENT EFFECTS EMPLOYMENT GROWTH EMPLOYMENT IMPACT EMPLOYMENT IMPACTS EMPLOYMENT OPPORTUNITIES EMPLOYMENT SERVICES ENABLING ENVIRONMENT ENTRY BARRIERS EQUIPMENT FINANCIAL SERVICES FINANCIAL SYSTEMS FINANCIAL TRANSACTIONS FINDING EMPLOYMENT FINDING JOBS FINDING WORK FUNCTIONALITIES GLOBAL ECONOMY GLOBAL MARKET GLOBAL MARKETS GLOBALIZATION GROWTH PATH GROWTH STRATEGIES HARDWARE HEALTH INSURANCE HUMAN CAPITAL ICT IMAGES INCOME EARNING INFORMAL SECTOR INFORMATION GAPS INFORMATION SOCIETY INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INTERFACES INTERNATIONAL BUSINESS INTERNATIONAL TELECOMMUNICATION INTERNATIONAL TELECOMMUNICATIONS INTERNET SERVICE PROVIDERS IT SERVICES JOB CREATION JOB LOSSES JOB OFFERS JOB SEARCH JOB SEARCH PROCESS JOB SEARCHES JOB SECURITY JOB SEEKERS JOB SKILLS JOB VACANCIES JOBS KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS LABOR COSTS LABOR FORCE LABOR MARKET LABOR MARKETS LABOR MOBILITY LABOR PRODUCTIVITY LABOR REGULATIONS LICENSES LIMITED ACCESS LOCAL LABOR MARKETS LONG-TERM EMPLOYMENT LONG-TERM EMPLOYMENT IMPACT LOW EMPLOYMENT MANPOWER MANUFACTURING MARKET DEMANDS MARKET RESEARCH MARKETING MARKETPLACES MATERIAL MEDIUM ENTERPRISES MESSAGING MINIMUM WAGE MOBILE APPLICATION MOBILE APPLICATIONS MOBILE DEVICES MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES NETWORKS OLDER WORKERS ONLINE DISCUSSIONS ONLINE RETAILER ONLINE TRAINING ONLINE TRANSACTIONS OUTSOURCING PAYMENT SYSTEMS PEER-TO-PEER PEOPLE WITH DISABILITIES PERSONAL COMPUTER PHOTO PRIMARY SOURCE PRIVATE EMPLOYMENT PRIVATE PROVISION PRIVATE SECTORS PRODUCTIVITY PRODUCTIVITY GAINS PRODUCTIVITY GROWTH PRODUCTIVITY IMPROVEMENTS QUALITY MANAGEMENT QUERIES R&D RADIO REGULATORY SYSTEMS RESULT RESULTS RETIREMENT RSS SALES CHANNEL SEARCH SEARCHES SEMICONDUCTOR SERVER SERVER CONSOLIDATION SERVICE SECTOR SILICON SKILLED EMPLOYEES SKILLED LABOR SKILLED WORKERS SKILLED WORKFORCE SKILLS DEVELOPMENT SMART PHONES SOCIAL SERVICES SOFTWARE DEVELOPMENT SOFTWARE PROGRAM SOFTWARE PROGRAMMING SUPPLY CHAIN SUPPLY CHAINS SYSTEMS INTEGRATION TECHNOLOGICAL ADVANCES TELECOMMUNICATION TELECOMMUNICATIONS TELECOMMUNICATIONS COMPANIES TELECOMMUNICATIONS COMPANY TELECOMMUNICATIONS NETWORKS TELEPHONE TELEPHONE SERVICES TEMPORARY EMPLOYMENT TOTAL EMPLOYMENT TRADITIONAL BUSINESS TRAINING PROGRAMS TRANSACTION TRANSLATION TRANSPORT SYSTEMS TURNAROUND TIME UNEMPLOYED UNEMPLOYMENT USER USERS USES VALUE CHAINS VERIFICATION VIDEO VIRTUAL ORGANIZATION WEB WEB PROGRAMMING WEB SERVICE WEB SITES WIRELESS WIRELESS TECHNOLOGIES WORK EXPERIENCE WORKER WORKERS |
| spellingShingle |
ACCESS TO EDUCATION ACCESS TO TECHNOLOGY ADOPTION OF TECHNOLOGY ADVERTISEMENTS ADVERTISING ANIMATION APPLICATION DEVELOPMENT AUTOMATION AVERAGE WAGE BASIC BLOG BROADBAND BUSINESS CLIMATE BUSINESS CYCLE BUSINESS LEAD BUSINESS MODELS BUSINESS OPERATIONS BUSINESS PROCESS BUSINESS PROCESSES BUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESS TRANSACTIONS BUSINESSES BUYER CALL CENTER CALL CENTERS COLLEGE-EDUCATED WORKERS COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PRICES COMPUTER SYSTEMS COMPUTERS CONNECTIVITY CONSUMER GOODS CONTINGENT WORKERS COPYRIGHT CORE OPERATIONS CREATING JOBS CREDIT CARD CREDIT CARD TRANSACTIONS CUSTOMER SERVICE DATA CENTERS DATA ENTRY DATA INTEGRITY DATA PROCESSING DIGITAL DIGITAL DATA DIGITAL DIVIDE DIGITAL SERVICES DIGITAL TECHNOLOGIES DIGITIZATION DIGITIZATION OF BUSINESS DISPLACEMENT DISPUTE RESOLUTION DISTRIBUTION SYSTEM DRIVERS E-BUSINESS E-BUSINESS SOLUTIONS E-COMMERCE E-GOVERNMENT ECONOMIC ACTIVITIES ECONOMIC ACTIVITY ELECTRICITY EMPLOYMENT EMPLOYMENT EFFECTS EMPLOYMENT GROWTH EMPLOYMENT IMPACT EMPLOYMENT IMPACTS EMPLOYMENT OPPORTUNITIES EMPLOYMENT SERVICES ENABLING ENVIRONMENT ENTRY BARRIERS EQUIPMENT FINANCIAL SERVICES FINANCIAL SYSTEMS FINANCIAL TRANSACTIONS FINDING EMPLOYMENT FINDING JOBS FINDING WORK FUNCTIONALITIES GLOBAL ECONOMY GLOBAL MARKET GLOBAL MARKETS GLOBALIZATION GROWTH PATH GROWTH STRATEGIES HARDWARE HEALTH INSURANCE HUMAN CAPITAL ICT IMAGES INCOME EARNING INFORMAL SECTOR INFORMATION GAPS INFORMATION SOCIETY INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INTERFACES INTERNATIONAL BUSINESS INTERNATIONAL TELECOMMUNICATION INTERNATIONAL TELECOMMUNICATIONS INTERNET SERVICE PROVIDERS IT SERVICES JOB CREATION JOB LOSSES JOB OFFERS JOB SEARCH JOB SEARCH PROCESS JOB SEARCHES JOB SECURITY JOB SEEKERS JOB SKILLS JOB VACANCIES JOBS KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS LABOR COSTS LABOR FORCE LABOR MARKET LABOR MARKETS LABOR MOBILITY LABOR PRODUCTIVITY LABOR REGULATIONS LICENSES LIMITED ACCESS LOCAL LABOR MARKETS LONG-TERM EMPLOYMENT LONG-TERM EMPLOYMENT IMPACT LOW EMPLOYMENT MANPOWER MANUFACTURING MARKET DEMANDS MARKET RESEARCH MARKETING MARKETPLACES MATERIAL MEDIUM ENTERPRISES MESSAGING MINIMUM WAGE MOBILE APPLICATION MOBILE APPLICATIONS MOBILE DEVICES MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES NETWORKS OLDER WORKERS ONLINE DISCUSSIONS ONLINE RETAILER ONLINE TRAINING ONLINE TRANSACTIONS OUTSOURCING PAYMENT SYSTEMS PEER-TO-PEER PEOPLE WITH DISABILITIES PERSONAL COMPUTER PHOTO PRIMARY SOURCE PRIVATE EMPLOYMENT PRIVATE PROVISION PRIVATE SECTORS PRODUCTIVITY PRODUCTIVITY GAINS PRODUCTIVITY GROWTH PRODUCTIVITY IMPROVEMENTS QUALITY MANAGEMENT QUERIES R&D RADIO REGULATORY SYSTEMS RESULT RESULTS RETIREMENT RSS SALES CHANNEL SEARCH SEARCHES SEMICONDUCTOR SERVER SERVER CONSOLIDATION SERVICE SECTOR SILICON SKILLED EMPLOYEES SKILLED LABOR SKILLED WORKERS SKILLED WORKFORCE SKILLS DEVELOPMENT SMART PHONES SOCIAL SERVICES SOFTWARE DEVELOPMENT SOFTWARE PROGRAM SOFTWARE PROGRAMMING SUPPLY CHAIN SUPPLY CHAINS SYSTEMS INTEGRATION TECHNOLOGICAL ADVANCES TELECOMMUNICATION TELECOMMUNICATIONS TELECOMMUNICATIONS COMPANIES TELECOMMUNICATIONS COMPANY TELECOMMUNICATIONS NETWORKS TELEPHONE TELEPHONE SERVICES TEMPORARY EMPLOYMENT TOTAL EMPLOYMENT TRADITIONAL BUSINESS TRAINING PROGRAMS TRANSACTION TRANSLATION TRANSPORT SYSTEMS TURNAROUND TIME UNEMPLOYED UNEMPLOYMENT USER USERS USES VALUE CHAINS VERIFICATION VIDEO VIRTUAL ORGANIZATION WEB WEB PROGRAMMING WEB SERVICE WEB SITES WIRELESS WIRELESS TECHNOLOGIES WORK EXPERIENCE WORKER WORKERS Raja, Siddhartha Imaizumi, Saori Kelly, Tim Narimatsu, Junko Paradi-Guilford, Cecilia Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| description |
Information and communication technology
(ICT) has grown as a sector and now employs millions of
people worldwide. The proliferation of ICTs has also helped
digitize how people find and do work. The world will need to
create over 600 million jobs by 2030 for unemployment to
remain at current levels. ICT-enabled employment may help
address some of this problem both by creating jobs in the
ICT sector and by helping to make labor markets more
inclusive, innovative, flexible, and transparent. What can
governments do to prepare for these changes and maximize
employment opportunities? This paper is a first step in an
effort by the World Bank to understand how ICTs are shaping,
changing, and transforming labor markets. It explores how
governments and other stakeholders might respond to leverage
the growth of ICTs to help increase employment
opportunities. This paper is structured as follows: section
1 serves as an introduction; section 2 defines the scope,
focusing on the types of employment opportunities due to ICT
as a sector and as a tool; section 3 considers the impact of
the ICT sector on software programming, IT services, and
telecommunications; section 4 describes how ICTs as tools
empower and include more workers in labor markets; section 5
analyzes the challenges and risks that appear alongside
these opportunities; section 6 discusses human capital,
infrastructure, financial, regulatory, and social systems
that will enable ICT in employment; and section 7 identifies
strategic themes for governments to consider as they
maximize the gains from ICT's increasing role in the
world of work. |
| format |
Publications & Research :: Working Paper |
| author |
Raja, Siddhartha Imaizumi, Saori Kelly, Tim Narimatsu, Junko Paradi-Guilford, Cecilia |
| author_facet |
Raja, Siddhartha Imaizumi, Saori Kelly, Tim Narimatsu, Junko Paradi-Guilford, Cecilia |
| author_sort |
Raja, Siddhartha |
| title |
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| title_short |
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| title_full |
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| title_fullStr |
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| title_full_unstemmed |
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities |
| title_sort |
connecting to work : how information and communication technologies could help expand employment opportunities |
| publisher |
World Bank, Washington, DC |
| publishDate |
2013 |
| url |
http://documents.worldbank.org/curated/en/2013/09/18221189/connecting-work-information-communication-technologies-help-expand-employment-opportunities http://hdl.handle.net/10986/16243 |
| _version_ |
1764432700922396672 |
| spelling |
okr-10986-162432021-04-23T14:03:28Z Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities Raja, Siddhartha Imaizumi, Saori Kelly, Tim Narimatsu, Junko Paradi-Guilford, Cecilia ACCESS TO EDUCATION ACCESS TO TECHNOLOGY ADOPTION OF TECHNOLOGY ADVERTISEMENTS ADVERTISING ANIMATION APPLICATION DEVELOPMENT AUTOMATION AVERAGE WAGE BASIC BLOG BROADBAND BUSINESS CLIMATE BUSINESS CYCLE BUSINESS LEAD BUSINESS MODELS BUSINESS OPERATIONS BUSINESS PROCESS BUSINESS PROCESSES BUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESS TRANSACTIONS BUSINESSES BUYER CALL CENTER CALL CENTERS COLLEGE-EDUCATED WORKERS COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PRICES COMPUTER SYSTEMS COMPUTERS CONNECTIVITY CONSUMER GOODS CONTINGENT WORKERS COPYRIGHT CORE OPERATIONS CREATING JOBS CREDIT CARD CREDIT CARD TRANSACTIONS CUSTOMER SERVICE DATA CENTERS DATA ENTRY DATA INTEGRITY DATA PROCESSING DIGITAL DIGITAL DATA DIGITAL DIVIDE DIGITAL SERVICES DIGITAL TECHNOLOGIES DIGITIZATION DIGITIZATION OF BUSINESS DISPLACEMENT DISPUTE RESOLUTION DISTRIBUTION SYSTEM DRIVERS E-BUSINESS E-BUSINESS SOLUTIONS E-COMMERCE E-GOVERNMENT E-MAIL ECONOMIC ACTIVITIES ECONOMIC ACTIVITY ELECTRICITY EMPLOYMENT EMPLOYMENT EFFECTS EMPLOYMENT GROWTH EMPLOYMENT IMPACT EMPLOYMENT IMPACTS EMPLOYMENT OPPORTUNITIES EMPLOYMENT SERVICES ENABLING ENVIRONMENT ENTRY BARRIERS EQUIPMENT FINANCIAL SERVICES FINANCIAL SYSTEMS FINANCIAL TRANSACTIONS FINDING EMPLOYMENT FINDING JOBS FINDING WORK FUNCTIONALITIES GLOBAL ECONOMY GLOBAL MARKET GLOBAL MARKETS GLOBALIZATION GROWTH PATH GROWTH STRATEGIES HARDWARE HEALTH INSURANCE HUMAN CAPITAL ICT IMAGES INCOME EARNING INFORMAL SECTOR INFORMATION GAPS INFORMATION SOCIETY INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INTERFACES INTERNATIONAL BUSINESS INTERNATIONAL TELECOMMUNICATION INTERNATIONAL TELECOMMUNICATIONS INTERNET SERVICE PROVIDERS IT SERVICES JOB CREATION JOB LOSSES JOB OFFERS JOB SEARCH JOB SEARCH PROCESS JOB SEARCHES JOB SECURITY JOB SEEKERS JOB SKILLS JOB VACANCIES JOBS KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS LABOR COSTS LABOR FORCE LABOR MARKET LABOR MARKETS LABOR MOBILITY LABOR PRODUCTIVITY LABOR REGULATIONS LICENSES LIMITED ACCESS LOCAL LABOR MARKETS LONG-TERM EMPLOYMENT LONG-TERM EMPLOYMENT IMPACT LOW EMPLOYMENT MANPOWER MANUFACTURING MARKET DEMANDS MARKET RESEARCH MARKETING MARKETPLACES MATERIAL MEDIUM ENTERPRISES MESSAGING MINIMUM WAGE MOBILE APPLICATION MOBILE APPLICATIONS MOBILE DEVICES MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES NETWORKS OLDER WORKERS ONLINE DISCUSSIONS ONLINE RETAILER ONLINE TRAINING ONLINE TRANSACTIONS OUTSOURCING PAYMENT SYSTEMS PDF PEER-TO-PEER PEOPLE WITH DISABILITIES PERSONAL COMPUTER PHOTO PRIMARY SOURCE PRIVATE EMPLOYMENT PRIVATE PROVISION PRIVATE SECTORS PRODUCTIVITY PRODUCTIVITY GAINS PRODUCTIVITY GROWTH PRODUCTIVITY IMPROVEMENTS QUALITY MANAGEMENT QUERIES R&D RADIO REGULATORY SYSTEMS RESULT RESULTS RETIREMENT RSS SALES CHANNEL SEARCH SEARCHES SEMICONDUCTOR SERVER SERVER CONSOLIDATION SERVICE SECTOR SILICON SKILLED EMPLOYEES SKILLED LABOR SKILLED WORKERS SKILLED WORKFORCE SKILLS DEVELOPMENT SMART PHONES SOCIAL SERVICES SOFTWARE DEVELOPMENT SOFTWARE PROGRAM SOFTWARE PROGRAMMING SUPPLY CHAIN SUPPLY CHAINS SYSTEMS INTEGRATION TECHNOLOGICAL ADVANCES TELECOMMUNICATION TELECOMMUNICATIONS TELECOMMUNICATIONS COMPANIES TELECOMMUNICATIONS COMPANY TELECOMMUNICATIONS NETWORKS TELEPHONE TELEPHONE SERVICES TEMPORARY EMPLOYMENT TOTAL EMPLOYMENT TRADITIONAL BUSINESS TRAINING PROGRAMS TRANSACTION TRANSLATION TRANSPORT SYSTEMS TURNAROUND TIME UNEMPLOYED UNEMPLOYMENT USER USERS USES VALUE CHAINS VERIFICATION VIDEO VIRTUAL ORGANIZATION WEB WEB PROGRAMMING WEB SERVICE WEB SITES WIRELESS WIRELESS TECHNOLOGIES WORK EXPERIENCE WORKER WORKERS Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs by 2030 for unemployment to remain at current levels. ICT-enabled employment may help address some of this problem both by creating jobs in the ICT sector and by helping to make labor markets more inclusive, innovative, flexible, and transparent. What can governments do to prepare for these changes and maximize employment opportunities? This paper is a first step in an effort by the World Bank to understand how ICTs are shaping, changing, and transforming labor markets. It explores how governments and other stakeholders might respond to leverage the growth of ICTs to help increase employment opportunities. This paper is structured as follows: section 1 serves as an introduction; section 2 defines the scope, focusing on the types of employment opportunities due to ICT as a sector and as a tool; section 3 considers the impact of the ICT sector on software programming, IT services, and telecommunications; section 4 describes how ICTs as tools empower and include more workers in labor markets; section 5 analyzes the challenges and risks that appear alongside these opportunities; section 6 discusses human capital, infrastructure, financial, regulatory, and social systems that will enable ICT in employment; and section 7 identifies strategic themes for governments to consider as they maximize the gains from ICT's increasing role in the world of work. 2013-11-13T20:30:18Z 2013-11-13T20:30:18Z 2013-09 http://documents.worldbank.org/curated/en/2013/09/18221189/connecting-work-information-communication-technologies-help-expand-employment-opportunities http://hdl.handle.net/10986/16243 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research |