Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone
Two related propositions have been central in the recent debates on public sector reforms. The first of these is that the appropriate measure of institutional strength is the ability of public sector management systems to deliver ("functionali...
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| Format: | Policy Research Working Paper |
| Language: | English en_US |
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World Bank, Washington, DC
2013
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| Online Access: | http://documents.worldbank.org/curated/en/2013/05/17751127/engaging-results-civil-service-reforms-early-lessons-problem-driven-engagement-sierra-leone http://hdl.handle.net/10986/15563 |
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okr-10986-155632021-04-23T14:03:19Z Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone Roseth, Benjamin Srivastava, Vivek ACCOUNTABILITY ACTION PLAN ADMINISTRATIVE REFORM AID EFFECTIVENESS BANK MANAGEMENT BEST PRACTICE CAPABILITY CAPACITY BUILDING CIVIL SERVANTS CIVIL SERVICE CIVIL SERVICE REFORM COMMUNITY DEVELOPMENT COMPETITIVENESS CONFIDENCE CONSULTING SERVICES CORRUPTION DECENTRALIZATION DONOR SUPPORT ECONOMIC DEVELOPMENT EMPLOYMENT EXPENDITURE EXPENDITURES EXTERNAL CONSULTANTS FINANCES FINANCIAL ASSISTANCE FINANCIAL MANAGEMENT FINANCIAL SUPPORT FUNCTIONALITY HUMAN CAPITAL HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RESOURCES MANAGEMENT IMPLEMENTING AGENCIES INFORMATION SHARING INFORMATION SYSTEM INITIATIVE INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INSTITUTIONAL REFORM INSTITUTIONAL REFORMS INTERNATIONAL BANK KEY STAKEHOLDERS LABOR MARKET LEADERSHIP LIMITED ACCESS LOCAL GOVERNMENT LOCAL GOVERNMENT FINANCE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANDATES MDAS MINISTER OPEN ACCESS PATRONAGE PERFORMANCE APPRAISAL PERFORMANCES POLICY ENVIRONMENT PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PUBLIC FINANCE PUBLIC POLICY PUBLIC SECTOR PERFORMANCE PUBLIC SERVICES REFORM PROCESS RESOURCE ALLOCATION RESULT RESULTS SERVICE DELIVERY SUPERVISION TARGETS TECHNICAL ASSISTANCE TECHNICAL STAFF TIME FRAME TRAINING WORKSHOPS TRANSACTION TRIALS UNION USES WEB Two related propositions have been central in the recent debates on public sector reforms. The first of these is that the appropriate measure of institutional strength is the ability of public sector management systems to deliver ("functionality") rather than the institutional "form" or what these institutions look like. This is a central idea in the World Bank's Public Sector Management (PSM) Approach 2011-2020. Second, and consistent with this, is the recognition that the process of engagement matters in the sense that how problems, solutions, and reform approaches are identified matters at least as much as what the solution is. This suggests that development institutions should focus on bringing a broad range of stakeholders together and facilitate a process of collective problem and solution identification. Recent contributions to the literature describe a "Problem-Driven Iterative Adaptation" approach as a means of putting this idea into practice. While both of these propositions have considerable intellectual and intuitive appeal, they are based on an inductive logic and neither is currently backed with a large body of robust evidence. This paper contributes to this literature by documenting the experience of a civil service reform project -- the World Bank-financed Sierra Leone Pay and Performance Project -- the objective of which is to improve the performance of the civil service in Sierra Leone by targeting a narrowly defined set of critical reforms. The paper concludes that intensive, client-led engagement together with use of a results-based lending instrument provide a promising way forward on a difficult reform agenda. 2013-09-04T15:37:56Z 2013-09-04T15:37:56Z 2013-05 http://documents.worldbank.org/curated/en/2013/05/17751127/engaging-results-civil-service-reforms-early-lessons-problem-driven-engagement-sierra-leone http://hdl.handle.net/10986/15563 English en_US Policy Research Working Paper;No. 6458 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Policy Research Working Paper Publications & Research Africa Sierra Leone |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCOUNTABILITY ACTION PLAN ADMINISTRATIVE REFORM AID EFFECTIVENESS BANK MANAGEMENT BEST PRACTICE CAPABILITY CAPACITY BUILDING CIVIL SERVANTS CIVIL SERVICE CIVIL SERVICE REFORM COMMUNITY DEVELOPMENT COMPETITIVENESS CONFIDENCE CONSULTING SERVICES CORRUPTION DECENTRALIZATION DONOR SUPPORT ECONOMIC DEVELOPMENT EMPLOYMENT EXPENDITURE EXPENDITURES EXTERNAL CONSULTANTS FINANCES FINANCIAL ASSISTANCE FINANCIAL MANAGEMENT FINANCIAL SUPPORT FUNCTIONALITY HUMAN CAPITAL HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RESOURCES MANAGEMENT IMPLEMENTING AGENCIES INFORMATION SHARING INFORMATION SYSTEM INITIATIVE INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INSTITUTIONAL REFORM INSTITUTIONAL REFORMS INTERNATIONAL BANK KEY STAKEHOLDERS LABOR MARKET LEADERSHIP LIMITED ACCESS LOCAL GOVERNMENT LOCAL GOVERNMENT FINANCE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANDATES MDAS MINISTER OPEN ACCESS PATRONAGE PERFORMANCE APPRAISAL PERFORMANCES POLICY ENVIRONMENT PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PUBLIC FINANCE PUBLIC POLICY PUBLIC SECTOR PERFORMANCE PUBLIC SERVICES REFORM PROCESS RESOURCE ALLOCATION RESULT RESULTS SERVICE DELIVERY SUPERVISION TARGETS TECHNICAL ASSISTANCE TECHNICAL STAFF TIME FRAME TRAINING WORKSHOPS TRANSACTION TRIALS UNION USES WEB |
| spellingShingle |
ACCOUNTABILITY ACTION PLAN ADMINISTRATIVE REFORM AID EFFECTIVENESS BANK MANAGEMENT BEST PRACTICE CAPABILITY CAPACITY BUILDING CIVIL SERVANTS CIVIL SERVICE CIVIL SERVICE REFORM COMMUNITY DEVELOPMENT COMPETITIVENESS CONFIDENCE CONSULTING SERVICES CORRUPTION DECENTRALIZATION DONOR SUPPORT ECONOMIC DEVELOPMENT EMPLOYMENT EXPENDITURE EXPENDITURES EXTERNAL CONSULTANTS FINANCES FINANCIAL ASSISTANCE FINANCIAL MANAGEMENT FINANCIAL SUPPORT FUNCTIONALITY HUMAN CAPITAL HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RESOURCES MANAGEMENT IMPLEMENTING AGENCIES INFORMATION SHARING INFORMATION SYSTEM INITIATIVE INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL DEVELOPMENT INSTITUTIONAL REFORM INSTITUTIONAL REFORMS INTERNATIONAL BANK KEY STAKEHOLDERS LABOR MARKET LEADERSHIP LIMITED ACCESS LOCAL GOVERNMENT LOCAL GOVERNMENT FINANCE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANDATES MDAS MINISTER OPEN ACCESS PATRONAGE PERFORMANCE APPRAISAL PERFORMANCES POLICY ENVIRONMENT PRIVATE SECTOR PROCUREMENT PRODUCTIVITY PUBLIC FINANCE PUBLIC POLICY PUBLIC SECTOR PERFORMANCE PUBLIC SERVICES REFORM PROCESS RESOURCE ALLOCATION RESULT RESULTS SERVICE DELIVERY SUPERVISION TARGETS TECHNICAL ASSISTANCE TECHNICAL STAFF TIME FRAME TRAINING WORKSHOPS TRANSACTION TRIALS UNION USES WEB Roseth, Benjamin Srivastava, Vivek Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| geographic_facet |
Africa Sierra Leone |
| relation |
Policy Research Working Paper;No. 6458 |
| description |
Two related propositions have been
central in the recent debates on public sector reforms. The
first of these is that the appropriate measure of
institutional strength is the ability of public sector
management systems to deliver ("functionality")
rather than the institutional "form" or what these
institutions look like. This is a central idea in the World
Bank's Public Sector Management (PSM) Approach
2011-2020. Second, and consistent with this, is the
recognition that the process of engagement matters in the
sense that how problems, solutions, and reform approaches
are identified matters at least as much as what the solution
is. This suggests that development institutions should focus
on bringing a broad range of stakeholders together and
facilitate a process of collective problem and solution
identification. Recent contributions to the literature
describe a "Problem-Driven Iterative Adaptation"
approach as a means of putting this idea into practice.
While both of these propositions have considerable
intellectual and intuitive appeal, they are based on an
inductive logic and neither is currently backed with a large
body of robust evidence. This paper contributes to this
literature by documenting the experience of a civil service
reform project -- the World Bank-financed Sierra Leone Pay
and Performance Project -- the objective of which is to
improve the performance of the civil service in Sierra Leone
by targeting a narrowly defined set of critical reforms. The
paper concludes that intensive, client-led engagement
together with use of a results-based lending instrument
provide a promising way forward on a difficult reform agenda. |
| format |
Publications & Research :: Policy Research Working Paper |
| author |
Roseth, Benjamin Srivastava, Vivek |
| author_facet |
Roseth, Benjamin Srivastava, Vivek |
| author_sort |
Roseth, Benjamin |
| title |
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| title_short |
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| title_full |
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| title_fullStr |
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| title_full_unstemmed |
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone |
| title_sort |
engaging for results in civil service reforms : early lessons from a problem-driven engagement in sierra leone |
| publisher |
World Bank, Washington, DC |
| publishDate |
2013 |
| url |
http://documents.worldbank.org/curated/en/2013/05/17751127/engaging-results-civil-service-reforms-early-lessons-problem-driven-engagement-sierra-leone http://hdl.handle.net/10986/15563 |
| _version_ |
1764429535466487808 |