Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa

The document is structured in three parts covering the key thematic areas of water supply service delivery, sanitation service delivery, and overall policy. Each part describes a series of different actions that can be taken to improve service deli...

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Bibliographic Details
Main Author: Water Utility Partnership for Capacity Building (WUP) Africa
Format: Publication
Language:English
en_US
Published: Kenya: European Communities and Water Utility Partnership 2013
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2003/07/9286841/better-water-sanitation-urban-poor-good-practice-sub-saharan-africa
http://hdl.handle.net/10986/14746
id okr-10986-14746
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO INFORMATION
ACCESS TO SERVICES
ACCESS TO WATER
ACCESS TO WATER SUPPLY
ADEQUATE SANITATION
ADEQUATE SUPPLY
ADEQUATE WATER
ADEQUATE WATER SUPPLY
ADMINISTRATIVE BODIES
BASIC WATER SUPPLY
BILL SETTLEMENT
BLOCK TARIFF
BUCKET OF WATER
CAPACITY BUILDING
CITY COUNCIL
COMMUNITY EFFORTS
COMMUNITY GROUPS
COMMUNITY MANAGEMENT
COMMUNITY ORGANIZATIONS
COMMUNITY PARTICIPATION
CONCESSION CONTRACTS
CONNECTION CHARGES
CONNECTION COST
CONNECTION COSTS
CONNECTION PAYMENTS
CONNECTION PROGRAM
CONNECTION RATE
CONNECTION SUBSIDY
CONNECTIONS FOR LOW-INCOME HOUSEHOLDS
COST OF WATER
COST OF WATER SUPPLY
COST RECOVERY
COST SHARING
CROSS-SUBSIDIES
CUBIC METER
CUBIC METERS
CUSTOMER RELATIONS
DELIVERY OF WATER
DELIVERY OF WATER SUPPLY
DELIVERY OF WATER SUPPLY SERVICES
DEMAND MANAGEMENT
DISTRIBUTION LINES
DISTRIBUTION SYSTEMS
DRAINS
ENVIRONMENTAL HEALTH
ENVIRONMENTAL MANAGEMENT
ENVIRONMENTAL OBJECTIVES
FINANCIAL INCENTIVES
FIXED FEE
GLOBAL WATER SUPPLY
GROUNDWATER
GROUNDWATER SOURCE
HOUSE CONNECTIONS
HOUSEHOLD CONNECTION
HOUSEHOLD CONNECTIONS
HOUSEHOLD SANITATION
HOUSEHOLDS
HYGIENE
HYGIENE EDUCATION
ILLEGAL CONNECTION
IMPROVING WATER SUPPLY
INADEQUATE WATER
INDEPENDENT SERVICE PROVIDERS
INFILTRATION
INSUFFICIENT WATER
INVESTMENT COSTS
LAND TENURE
LARGE URBAN CENTERS
LATRINE
LITER TANK
LITERS OF WATER
LOCAL AUTHORITIES
LOW INCOME CUSTOMERS
LOW WATER
LOW WATER PRESSURE
LOW-INCOME HOUSEHOLDS
MAINTENANCE COSTS
METERING
MONTHLY BILLS
MORTALITY RATES
MUNICIPAL GOVERNMENTS
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
NATIONAL WATER SUPPLY
NUMBER OF CONNECTIONS
PAYMENT OF BILLS
PIT LATRINES
POOR QUALITY OF WATER
POPULATION GROWTH
PRICE OF WATER
PRIVATE COMPANIES
PRIVATE OPERATOR
PRIVATE OPERATORS
PRIVATE SECTOR OPERATORS
PROVIDING WATER SUPPLY
PROVINCIAL ADMINISTRATION
PROVISION OF SERVICES
PROVISION OF WATER
PROVISION OF WATER SUPPLY
PUBLIC HEALTH
PUBLIC LATRINES
PUBLIC SANITATION
PUBLIC SANITATION FACILITIES
PUBLIC STANDPIPE
PUBLIC STANDPIPES
PUBLIC TOILETS
PUBLIC WATER
PUBLIC WATER SUPPLY
PUMPING STATIONS
RAPID URBANIZATION
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
RETICULATED WATER SUPPLY
REVENUE GENERATION
SAFE WATER
SANITATION AGENCIES
SANITATION ASSESSMENT
SANITATION COVERAGE
SANITATION FACILITIES
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE DELIVERY
SANITATION SERVICE PROVISION
SANITATION SERVICES
SANITATION SYSTEMS
SANITATION WATER
SEPTIC TANKS
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE PROVIDERS
SERVICE PROVISION
SEWERAGE
SEWERAGE COMPANY
SEWERAGE CONNECTIONS
SEWERAGE CORPORATION
SEWERAGE SERVICES
SEWERAGE SYSTEMS
SLUM DWELLERS
SMALL TOWNS
SOLID WASTE
SQUATTER SETTLEMENTS
SUPPLY OF WATER
SUPPLY WATER
SUPPLY · WATER
SURFACE WATER
TARIFF BLOCK
TARIFF POLICY
TARIFF REFORM
TARIFF REVISIONS
TARIFF SETTING
TARIFF STRUCTURE
TOWN
TOWN PLANNING
URBAN AREA
URBAN AREAS
URBAN CENTERS
URBAN COMMUNITIES
URBAN GROWTH
URBAN HOUSEHOLDS
URBAN INFRASTRUCTURE
URBAN SETTLEMENTS
URBAN WATER
URBAN WATER SUPPLY
USERS
UTILITY MANAGEMENT
UTILITY STAFF
VOLUME OF WATER
WASTE DISPOSAL
WASTE WATER
WATER ASSOCIATION
WATER BOARD
WATER COMPANY
WATER CONSERVATION
WATER CONSUMPTION
WATER DEVELOPMENT
WATER DISTRIBUTION
WATER MARKET
WATER METER
WATER POINT
WATER POINTS
WATER POLICY
WATER RESOURCES
WATER SECTOR
WATER SERVICE
WATER SERVICE PROVIDERS
WATER SERVICES
WATER SOURCES
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY CONNECTION
WATER SUPPLY CONNECTIONS
WATER SUPPLY SERVICE
WATER SUPPLY SERVICES
WATER SUPPLY SYSTEM
WATER TANK
WATER TANKERS
WATER TARIFF
WATER USAGE
WATER UTILITIES
WATER UTILITY
WATER VENDORS
WELLS
spellingShingle ACCESS TO INFORMATION
ACCESS TO SERVICES
ACCESS TO WATER
ACCESS TO WATER SUPPLY
ADEQUATE SANITATION
ADEQUATE SUPPLY
ADEQUATE WATER
ADEQUATE WATER SUPPLY
ADMINISTRATIVE BODIES
BASIC WATER SUPPLY
BILL SETTLEMENT
BLOCK TARIFF
BUCKET OF WATER
CAPACITY BUILDING
CITY COUNCIL
COMMUNITY EFFORTS
COMMUNITY GROUPS
COMMUNITY MANAGEMENT
COMMUNITY ORGANIZATIONS
COMMUNITY PARTICIPATION
CONCESSION CONTRACTS
CONNECTION CHARGES
CONNECTION COST
CONNECTION COSTS
CONNECTION PAYMENTS
CONNECTION PROGRAM
CONNECTION RATE
CONNECTION SUBSIDY
CONNECTIONS FOR LOW-INCOME HOUSEHOLDS
COST OF WATER
COST OF WATER SUPPLY
COST RECOVERY
COST SHARING
CROSS-SUBSIDIES
CUBIC METER
CUBIC METERS
CUSTOMER RELATIONS
DELIVERY OF WATER
DELIVERY OF WATER SUPPLY
DELIVERY OF WATER SUPPLY SERVICES
DEMAND MANAGEMENT
DISTRIBUTION LINES
DISTRIBUTION SYSTEMS
DRAINS
ENVIRONMENTAL HEALTH
ENVIRONMENTAL MANAGEMENT
ENVIRONMENTAL OBJECTIVES
FINANCIAL INCENTIVES
FIXED FEE
GLOBAL WATER SUPPLY
GROUNDWATER
GROUNDWATER SOURCE
HOUSE CONNECTIONS
HOUSEHOLD CONNECTION
HOUSEHOLD CONNECTIONS
HOUSEHOLD SANITATION
HOUSEHOLDS
HYGIENE
HYGIENE EDUCATION
ILLEGAL CONNECTION
IMPROVING WATER SUPPLY
INADEQUATE WATER
INDEPENDENT SERVICE PROVIDERS
INFILTRATION
INSUFFICIENT WATER
INVESTMENT COSTS
LAND TENURE
LARGE URBAN CENTERS
LATRINE
LITER TANK
LITERS OF WATER
LOCAL AUTHORITIES
LOW INCOME CUSTOMERS
LOW WATER
LOW WATER PRESSURE
LOW-INCOME HOUSEHOLDS
MAINTENANCE COSTS
METERING
MONTHLY BILLS
MORTALITY RATES
MUNICIPAL GOVERNMENTS
MUNICIPAL SERVICES
MUNICIPALITIES
NATIONAL WATER
NATIONAL WATER SUPPLY
NUMBER OF CONNECTIONS
PAYMENT OF BILLS
PIT LATRINES
POOR QUALITY OF WATER
POPULATION GROWTH
PRICE OF WATER
PRIVATE COMPANIES
PRIVATE OPERATOR
PRIVATE OPERATORS
PRIVATE SECTOR OPERATORS
PROVIDING WATER SUPPLY
PROVINCIAL ADMINISTRATION
PROVISION OF SERVICES
PROVISION OF WATER
PROVISION OF WATER SUPPLY
PUBLIC HEALTH
PUBLIC LATRINES
PUBLIC SANITATION
PUBLIC SANITATION FACILITIES
PUBLIC STANDPIPE
PUBLIC STANDPIPES
PUBLIC TOILETS
PUBLIC WATER
PUBLIC WATER SUPPLY
PUMPING STATIONS
RAPID URBANIZATION
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
RETICULATED WATER SUPPLY
REVENUE GENERATION
SAFE WATER
SANITATION AGENCIES
SANITATION ASSESSMENT
SANITATION COVERAGE
SANITATION FACILITIES
SANITATION POLICIES
SANITATION PROGRAM
SANITATION SECTOR
SANITATION SERVICE
SANITATION SERVICE DELIVERY
SANITATION SERVICE PROVISION
SANITATION SERVICES
SANITATION SYSTEMS
SANITATION WATER
SEPTIC TANKS
SERVICE DELIVERY
SERVICE PROVIDER
SERVICE PROVIDERS
SERVICE PROVISION
SEWERAGE
SEWERAGE COMPANY
SEWERAGE CONNECTIONS
SEWERAGE CORPORATION
SEWERAGE SERVICES
SEWERAGE SYSTEMS
SLUM DWELLERS
SMALL TOWNS
SOLID WASTE
SQUATTER SETTLEMENTS
SUPPLY OF WATER
SUPPLY WATER
SUPPLY · WATER
SURFACE WATER
TARIFF BLOCK
TARIFF POLICY
TARIFF REFORM
TARIFF REVISIONS
TARIFF SETTING
TARIFF STRUCTURE
TOWN
TOWN PLANNING
URBAN AREA
URBAN AREAS
URBAN CENTERS
URBAN COMMUNITIES
URBAN GROWTH
URBAN HOUSEHOLDS
URBAN INFRASTRUCTURE
URBAN SETTLEMENTS
URBAN WATER
URBAN WATER SUPPLY
USERS
UTILITY MANAGEMENT
UTILITY STAFF
VOLUME OF WATER
WASTE DISPOSAL
WASTE WATER
WATER ASSOCIATION
WATER BOARD
WATER COMPANY
WATER CONSERVATION
WATER CONSUMPTION
WATER DEVELOPMENT
WATER DISTRIBUTION
WATER MARKET
WATER METER
WATER POINT
WATER POINTS
WATER POLICY
WATER RESOURCES
WATER SECTOR
WATER SERVICE
WATER SERVICE PROVIDERS
WATER SERVICES
WATER SOURCES
WATER SUPPLIES
WATER SUPPLY
WATER SUPPLY CONNECTION
WATER SUPPLY CONNECTIONS
WATER SUPPLY SERVICE
WATER SUPPLY SERVICES
WATER SUPPLY SYSTEM
WATER TANK
WATER TANKERS
WATER TARIFF
WATER USAGE
WATER UTILITIES
WATER UTILITY
WATER VENDORS
WELLS
Water Utility Partnership for Capacity Building (WUP) Africa
Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
geographic_facet Africa
Sub-Saharan Africa
description The document is structured in three parts covering the key thematic areas of water supply service delivery, sanitation service delivery, and overall policy. Each part describes a series of different actions that can be taken to improve service delivery to low-income communities, outlines key lessons and challenges and identifies the principles of good practice. This project is aimed at developing a better understanding of the conditions necessary for water and sanitation services to reach low-income communities. It sought to build on the knowledge and experience of the various actors currently involved in delivering or supporting these services. One of the main observations of the authors is that there is never just one solution to any particular problem. Within each country context, the key to a successful strategy lies in the capacity of practitioners working in the water and sanitation sector to innovate and to adapt solutions to address local constraints and opportunities. This document aims to: (i) describe the challenges facing service delivery to low-income urban communities; (ii) outline key principles that guide water and sanitation sector practitioners in the delivery of services to the urban poor; and (iii) provide tangible examples from a range of sub-saharan African countries to illustrate these principles and challenges.
format Publications & Research :: Publication
author Water Utility Partnership for Capacity Building (WUP) Africa
author_facet Water Utility Partnership for Capacity Building (WUP) Africa
author_sort Water Utility Partnership for Capacity Building (WUP) Africa
title Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
title_short Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
title_full Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
title_fullStr Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
title_full_unstemmed Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa
title_sort better water and sanitation for the urban poor : good practice from sub-saharan africa
publisher Kenya: European Communities and Water Utility Partnership
publishDate 2013
url http://documents.worldbank.org/curated/en/2003/07/9286841/better-water-sanitation-urban-poor-good-practice-sub-saharan-africa
http://hdl.handle.net/10986/14746
_version_ 1764426368973537280
spelling okr-10986-147462021-04-23T14:03:13Z Better Water and Sanitation for the Urban Poor : Good Practice from Sub-Saharan Africa Water Utility Partnership for Capacity Building (WUP) Africa ACCESS TO INFORMATION ACCESS TO SERVICES ACCESS TO WATER ACCESS TO WATER SUPPLY ADEQUATE SANITATION ADEQUATE SUPPLY ADEQUATE WATER ADEQUATE WATER SUPPLY ADMINISTRATIVE BODIES BASIC WATER SUPPLY BILL SETTLEMENT BLOCK TARIFF BUCKET OF WATER CAPACITY BUILDING CITY COUNCIL COMMUNITY EFFORTS COMMUNITY GROUPS COMMUNITY MANAGEMENT COMMUNITY ORGANIZATIONS COMMUNITY PARTICIPATION CONCESSION CONTRACTS CONNECTION CHARGES CONNECTION COST CONNECTION COSTS CONNECTION PAYMENTS CONNECTION PROGRAM CONNECTION RATE CONNECTION SUBSIDY CONNECTIONS FOR LOW-INCOME HOUSEHOLDS COST OF WATER COST OF WATER SUPPLY COST RECOVERY COST SHARING CROSS-SUBSIDIES CUBIC METER CUBIC METERS CUSTOMER RELATIONS DELIVERY OF WATER DELIVERY OF WATER SUPPLY DELIVERY OF WATER SUPPLY SERVICES DEMAND MANAGEMENT DISTRIBUTION LINES DISTRIBUTION SYSTEMS DRAINS ENVIRONMENTAL HEALTH ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL OBJECTIVES FINANCIAL INCENTIVES FIXED FEE GLOBAL WATER SUPPLY GROUNDWATER GROUNDWATER SOURCE HOUSE CONNECTIONS HOUSEHOLD CONNECTION HOUSEHOLD CONNECTIONS HOUSEHOLD SANITATION HOUSEHOLDS HYGIENE HYGIENE EDUCATION ILLEGAL CONNECTION IMPROVING WATER SUPPLY INADEQUATE WATER INDEPENDENT SERVICE PROVIDERS INFILTRATION INSUFFICIENT WATER INVESTMENT COSTS LAND TENURE LARGE URBAN CENTERS LATRINE LITER TANK LITERS OF WATER LOCAL AUTHORITIES LOW INCOME CUSTOMERS LOW WATER LOW WATER PRESSURE LOW-INCOME HOUSEHOLDS MAINTENANCE COSTS METERING MONTHLY BILLS MORTALITY RATES MUNICIPAL GOVERNMENTS MUNICIPAL SERVICES MUNICIPALITIES NATIONAL WATER NATIONAL WATER SUPPLY NUMBER OF CONNECTIONS PAYMENT OF BILLS PIT LATRINES POOR QUALITY OF WATER POPULATION GROWTH PRICE OF WATER PRIVATE COMPANIES PRIVATE OPERATOR PRIVATE OPERATORS PRIVATE SECTOR OPERATORS PROVIDING WATER SUPPLY PROVINCIAL ADMINISTRATION PROVISION OF SERVICES PROVISION OF WATER PROVISION OF WATER SUPPLY PUBLIC HEALTH PUBLIC LATRINES PUBLIC SANITATION PUBLIC SANITATION FACILITIES PUBLIC STANDPIPE PUBLIC STANDPIPES PUBLIC TOILETS PUBLIC WATER PUBLIC WATER SUPPLY PUMPING STATIONS RAPID URBANIZATION REGULATORY ENVIRONMENT REGULATORY FRAMEWORK RETICULATED WATER SUPPLY REVENUE GENERATION SAFE WATER SANITATION AGENCIES SANITATION ASSESSMENT SANITATION COVERAGE SANITATION FACILITIES SANITATION POLICIES SANITATION PROGRAM SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICE PROVISION SANITATION SERVICES SANITATION SYSTEMS SANITATION WATER SEPTIC TANKS SERVICE DELIVERY SERVICE PROVIDER SERVICE PROVIDERS SERVICE PROVISION SEWERAGE SEWERAGE COMPANY SEWERAGE CONNECTIONS SEWERAGE CORPORATION SEWERAGE SERVICES SEWERAGE SYSTEMS SLUM DWELLERS SMALL TOWNS SOLID WASTE SQUATTER SETTLEMENTS SUPPLY OF WATER SUPPLY WATER SUPPLY · WATER SURFACE WATER TARIFF BLOCK TARIFF POLICY TARIFF REFORM TARIFF REVISIONS TARIFF SETTING TARIFF STRUCTURE TOWN TOWN PLANNING URBAN AREA URBAN AREAS URBAN CENTERS URBAN COMMUNITIES URBAN GROWTH URBAN HOUSEHOLDS URBAN INFRASTRUCTURE URBAN SETTLEMENTS URBAN WATER URBAN WATER SUPPLY USERS UTILITY MANAGEMENT UTILITY STAFF VOLUME OF WATER WASTE DISPOSAL WASTE WATER WATER ASSOCIATION WATER BOARD WATER COMPANY WATER CONSERVATION WATER CONSUMPTION WATER DEVELOPMENT WATER DISTRIBUTION WATER MARKET WATER METER WATER POINT WATER POINTS WATER POLICY WATER RESOURCES WATER SECTOR WATER SERVICE WATER SERVICE PROVIDERS WATER SERVICES WATER SOURCES WATER SUPPLIES WATER SUPPLY WATER SUPPLY CONNECTION WATER SUPPLY CONNECTIONS WATER SUPPLY SERVICE WATER SUPPLY SERVICES WATER SUPPLY SYSTEM WATER TANK WATER TANKERS WATER TARIFF WATER USAGE WATER UTILITIES WATER UTILITY WATER VENDORS WELLS The document is structured in three parts covering the key thematic areas of water supply service delivery, sanitation service delivery, and overall policy. Each part describes a series of different actions that can be taken to improve service delivery to low-income communities, outlines key lessons and challenges and identifies the principles of good practice. This project is aimed at developing a better understanding of the conditions necessary for water and sanitation services to reach low-income communities. It sought to build on the knowledge and experience of the various actors currently involved in delivering or supporting these services. One of the main observations of the authors is that there is never just one solution to any particular problem. Within each country context, the key to a successful strategy lies in the capacity of practitioners working in the water and sanitation sector to innovate and to adapt solutions to address local constraints and opportunities. This document aims to: (i) describe the challenges facing service delivery to low-income urban communities; (ii) outline key principles that guide water and sanitation sector practitioners in the delivery of services to the urban poor; and (iii) provide tangible examples from a range of sub-saharan African countries to illustrate these principles and challenges. 2013-08-01T19:47:15Z 2013-08-01T19:47:15Z 2003-07 http://documents.worldbank.org/curated/en/2003/07/9286841/better-water-sanitation-urban-poor-good-practice-sub-saharan-africa 92-894-3930-0 http://hdl.handle.net/10986/14746 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Kenya: European Communities and Water Utility Partnership Publications & Research :: Publication Publications & Research :: Publication Africa Sub-Saharan Africa