Analysis of the Financial Literacy Survey in Romania and Recommendations

This final report includes the analysis of the baseline survey on Financial Literacy in Romania.The survey is the follow-up of the Diagnostic Review on Consumer Protection and Financial Literacy conducted by the World Bank in 2008-2009. The Diagnos...

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Main Author: Stănculescu, Manuela Sofia
Format: Investment Climate Assessment (ICA)
Language:English
en_US
Published: World Bank, Washington, DC 2013
Subjects:
ALM
ID
TAX
Online Access:http://documents.worldbank.org/curated/en/2010/06/16408985/analysis-financial-literacy-survey-romania-recommendations
http://hdl.handle.net/10986/12874
id okr-10986-12874
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESSIBILITY
AGRICULTURAL SECTORS
ALM
ANNUAL INTEREST RATE
ASSET CLASSES
BANK ACCOUNT
BANK CREDIT
BANK DEBIT CARD
BANK DEPOSIT
BANK LOAN
BANK LOANS
BANK OFFICERS
BANKING SERVICES
BANKRUPTCY
BANKS
BASIC NEED
CALCULATION
CAR INSURANCE
CHECKS
CITY SIZE
COMMERCIAL BANK
CONSUMER
CONSUMER LOAN
CONSUMER LOANS
CONSUMER PROTECTION
CONSUMER RIGHTS
COST OF CREDIT
CREDIT CARD
CREDITS
CROP INSURANCE
CURRENT ACCOUNT
CURRENT ACCOUNTS
DEBT
DEMOGRAPHIC
DEMOGRAPHIC PROFILES
DEPOSIT
DEPOSIT INSURANCE
DEPOSIT INSURANCE COVERAGE
DEPOSITS
DURABLES
EMPLOYEE
EMPLOYER
EXCHANGE RATE
EXPOSURE
FARMER
FINANCES
FINANCIAL CHOICES
FINANCIAL COMPANIES
FINANCIAL COMPANY
FINANCIAL CONCEPTS
FINANCIAL CONSUMERS
FINANCIAL CRISIS
FINANCIAL EDUCATION
FINANCIAL ILLITERACY
FINANCIAL INDEPENDENCE
FINANCIAL INFORMATION
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL ISSUES
FINANCIAL LITERACY
FINANCIAL LITERACY PROGRAM
FINANCIAL LITERACY SURVEY
FINANCIAL LITERACY SURVEYS
FINANCIAL MATTERS
FINANCIAL OPPORTUNITIES
FINANCIAL PLAN
FINANCIAL PLANNING
FINANCIAL PLANS
FINANCIAL PROBLEM
FINANCIAL PRODUCTS
FINANCIAL REGULATORS
FINANCIAL RESOURCES
FINANCIAL RESPONSIBILITY
FINANCIAL RISKS
FINANCIAL SERVICE
FINANCIAL SERVICES
FINANCIAL SERVICES AUTHORITY
FINANCIAL SETBACKS
FINANCIAL SKILLS
FINANCIAL SYSTEM
FINANCIAL TRAINING
FINANCIAL TRANSACTIONS
FIXED INTEREST
FIXED INTEREST RATE
FOREIGN CURRENCY
FOREIGN LANGUAGE
FORMAL FINANCIAL SERVICES
FRAUD
GENDER
GENERAL POPULATION
GOVERNMENT SUPPORT
HOUSEHOLD FINANCES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING
ID
INCOME
INCOME LEVEL
INCOMES
INFLATION
INFLATION RATE
INFORMAL BANK
INFORMED CHOICES
INHERITANCE
INSURANCE
INSURANCE COMPANIES
INSURANCE POLICIES
INSURANCE POLICY
INSURANCE PRODUCTS
INTEREST RATE
INTEREST RATES
INTERNATIONAL FINANCIAL CRISIS
INVESTING
INVESTMENT FUNDS
INVESTMENT INCOME
JEWELLERY
LACK OF ACCESS
LARGE CITIES
LAWS
LIFE EXPECTANCY
LIFE INSURANCE
LIFE STAGE
LIVING PAYCHECK TO PAYCHECK
LIVING STANDARD
LIVING STANDARDS
LOAN RATES
MARKET VALUE
MASS MEDIA
MONEY MANAGEMENT
MONTHLY INCOME
MORTGAGE
MORTGAGE LOAN
MORTGAGE LOANS
NATIONAL BANK
NATIONAL CURRENCY
PAWN
PAWN SHOPS
PENSION
PENSION PLANNING
PENSION SCHEME
PENSION SYSTEM
PENSIONERS
PERSONAL FINANCE
PERSONAL INCOME
PERSONAL LOSSES
PRIVATE PENSION
PRIVATE PENSION FUND
PRIVATE PENSION FUNDS
PRIVATE PENSIONS
PROBABILITY
PUBLIC PENSIONS
PURCHASES
QUESTIONNAIRE
QUESTIONNAIRES
REAL ESTATE
REGULATORY STRUCTURES
REPUTATION
RESPONSIBILITIES
RETIRED
RETIREMENT
RETURNS
SALE
SAVER
SAVINGS
SECURITIES
SOCIAL DEVELOPMENT
STATE PENSIONS
STOCKS
SUPERVISORY AGENCIES
TAX
TRAINING COURSE
TRAINING COURSES
UNEMPLOYED
UNEXPECTED EXPENSES
UNFAIR BUSINESS PRACTICES
UNREALISTIC EXPECTATIONS
URBAN AREAS
VALUE OF ASSETS
VILLAGE
VILLAGES
WORLD ECONOMY
YOUNG PEOPLE
spellingShingle ACCESSIBILITY
AGRICULTURAL SECTORS
ALM
ANNUAL INTEREST RATE
ASSET CLASSES
BANK ACCOUNT
BANK CREDIT
BANK DEBIT CARD
BANK DEPOSIT
BANK LOAN
BANK LOANS
BANK OFFICERS
BANKING SERVICES
BANKRUPTCY
BANKS
BASIC NEED
CALCULATION
CAR INSURANCE
CHECKS
CITY SIZE
COMMERCIAL BANK
CONSUMER
CONSUMER LOAN
CONSUMER LOANS
CONSUMER PROTECTION
CONSUMER RIGHTS
COST OF CREDIT
CREDIT CARD
CREDITS
CROP INSURANCE
CURRENT ACCOUNT
CURRENT ACCOUNTS
DEBT
DEMOGRAPHIC
DEMOGRAPHIC PROFILES
DEPOSIT
DEPOSIT INSURANCE
DEPOSIT INSURANCE COVERAGE
DEPOSITS
DURABLES
EMPLOYEE
EMPLOYER
EXCHANGE RATE
EXPOSURE
FARMER
FINANCES
FINANCIAL CHOICES
FINANCIAL COMPANIES
FINANCIAL COMPANY
FINANCIAL CONCEPTS
FINANCIAL CONSUMERS
FINANCIAL CRISIS
FINANCIAL EDUCATION
FINANCIAL ILLITERACY
FINANCIAL INDEPENDENCE
FINANCIAL INFORMATION
FINANCIAL INSTITUTION
FINANCIAL INSTITUTIONS
FINANCIAL ISSUES
FINANCIAL LITERACY
FINANCIAL LITERACY PROGRAM
FINANCIAL LITERACY SURVEY
FINANCIAL LITERACY SURVEYS
FINANCIAL MATTERS
FINANCIAL OPPORTUNITIES
FINANCIAL PLAN
FINANCIAL PLANNING
FINANCIAL PLANS
FINANCIAL PROBLEM
FINANCIAL PRODUCTS
FINANCIAL REGULATORS
FINANCIAL RESOURCES
FINANCIAL RESPONSIBILITY
FINANCIAL RISKS
FINANCIAL SERVICE
FINANCIAL SERVICES
FINANCIAL SERVICES AUTHORITY
FINANCIAL SETBACKS
FINANCIAL SKILLS
FINANCIAL SYSTEM
FINANCIAL TRAINING
FINANCIAL TRANSACTIONS
FIXED INTEREST
FIXED INTEREST RATE
FOREIGN CURRENCY
FOREIGN LANGUAGE
FORMAL FINANCIAL SERVICES
FRAUD
GENDER
GENERAL POPULATION
GOVERNMENT SUPPORT
HOUSEHOLD FINANCES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING
ID
INCOME
INCOME LEVEL
INCOMES
INFLATION
INFLATION RATE
INFORMAL BANK
INFORMED CHOICES
INHERITANCE
INSURANCE
INSURANCE COMPANIES
INSURANCE POLICIES
INSURANCE POLICY
INSURANCE PRODUCTS
INTEREST RATE
INTEREST RATES
INTERNATIONAL FINANCIAL CRISIS
INVESTING
INVESTMENT FUNDS
INVESTMENT INCOME
JEWELLERY
LACK OF ACCESS
LARGE CITIES
LAWS
LIFE EXPECTANCY
LIFE INSURANCE
LIFE STAGE
LIVING PAYCHECK TO PAYCHECK
LIVING STANDARD
LIVING STANDARDS
LOAN RATES
MARKET VALUE
MASS MEDIA
MONEY MANAGEMENT
MONTHLY INCOME
MORTGAGE
MORTGAGE LOAN
MORTGAGE LOANS
NATIONAL BANK
NATIONAL CURRENCY
PAWN
PAWN SHOPS
PENSION
PENSION PLANNING
PENSION SCHEME
PENSION SYSTEM
PENSIONERS
PERSONAL FINANCE
PERSONAL INCOME
PERSONAL LOSSES
PRIVATE PENSION
PRIVATE PENSION FUND
PRIVATE PENSION FUNDS
PRIVATE PENSIONS
PROBABILITY
PUBLIC PENSIONS
PURCHASES
QUESTIONNAIRE
QUESTIONNAIRES
REAL ESTATE
REGULATORY STRUCTURES
REPUTATION
RESPONSIBILITIES
RETIRED
RETIREMENT
RETURNS
SALE
SAVER
SAVINGS
SECURITIES
SOCIAL DEVELOPMENT
STATE PENSIONS
STOCKS
SUPERVISORY AGENCIES
TAX
TRAINING COURSE
TRAINING COURSES
UNEMPLOYED
UNEXPECTED EXPENSES
UNFAIR BUSINESS PRACTICES
UNREALISTIC EXPECTATIONS
URBAN AREAS
VALUE OF ASSETS
VILLAGE
VILLAGES
WORLD ECONOMY
YOUNG PEOPLE
Stănculescu, Manuela Sofia
Analysis of the Financial Literacy Survey in Romania and Recommendations
geographic_facet Europe and Central Asia
Romania
description This final report includes the analysis of the baseline survey on Financial Literacy in Romania.The survey is the follow-up of the Diagnostic Review on Consumer Protection and Financial Literacy conducted by the World Bank in 2008-2009. The Diagnostic Review in Romania was the fourth in a World Bank-sponsored pilot program to assess consumer protection and financial literacy in developing and middle-income countries. The objectives of this Review were three-fold to: (1) refine a set of good practices for assessing consumer protection and financial literacy, including financial literacy; (2) conduct a review of the existing rules and practices in Romania compared to the good practices; and (3) provide recommendations on ways to improve consumer protection and financial literacy in Romania. The Diagnostic Review was prepared at the request of the National Authority for Consumers' Protection (ANPC), whose request was endorsed by the Ministry of Economy and Finance. Support was provided by the National Bank of Romania (BNR), which supervises banks and non-bank credit institutions. Further assistance was given by the supervisory commissions for securities (CNVM), insurance (CSA) and private pensions (CSSPP). The Diagnostic Review found that the basic foundations needed for consumer protection and financial literacy are in place in Romania but they benefit from further strengthening support. The Review proposes improvements in six areas: consumer awareness, information and disclosure for consumers, professional competence, dispute resolution, financial education and financial literacy surveys.
format Economic & Sector Work :: Investment Climate Assessment (ICA)
author Stănculescu, Manuela Sofia
author_facet Stănculescu, Manuela Sofia
author_sort Stănculescu, Manuela Sofia
title Analysis of the Financial Literacy Survey in Romania and Recommendations
title_short Analysis of the Financial Literacy Survey in Romania and Recommendations
title_full Analysis of the Financial Literacy Survey in Romania and Recommendations
title_fullStr Analysis of the Financial Literacy Survey in Romania and Recommendations
title_full_unstemmed Analysis of the Financial Literacy Survey in Romania and Recommendations
title_sort analysis of the financial literacy survey in romania and recommendations
publisher World Bank, Washington, DC
publishDate 2013
url http://documents.worldbank.org/curated/en/2010/06/16408985/analysis-financial-literacy-survey-romania-recommendations
http://hdl.handle.net/10986/12874
_version_ 1764421087760744448
spelling okr-10986-128742021-04-23T14:03:03Z Analysis of the Financial Literacy Survey in Romania and Recommendations Stănculescu, Manuela Sofia ACCESSIBILITY AGRICULTURAL SECTORS ALM ANNUAL INTEREST RATE ASSET CLASSES BANK ACCOUNT BANK CREDIT BANK DEBIT CARD BANK DEPOSIT BANK LOAN BANK LOANS BANK OFFICERS BANKING SERVICES BANKRUPTCY BANKS BASIC NEED CALCULATION CAR INSURANCE CHECKS CITY SIZE COMMERCIAL BANK CONSUMER CONSUMER LOAN CONSUMER LOANS CONSUMER PROTECTION CONSUMER RIGHTS COST OF CREDIT CREDIT CARD CREDITS CROP INSURANCE CURRENT ACCOUNT CURRENT ACCOUNTS DEBT DEMOGRAPHIC DEMOGRAPHIC PROFILES DEPOSIT DEPOSIT INSURANCE DEPOSIT INSURANCE COVERAGE DEPOSITS DURABLES EMPLOYEE EMPLOYER EXCHANGE RATE EXPOSURE FARMER FINANCES FINANCIAL CHOICES FINANCIAL COMPANIES FINANCIAL COMPANY FINANCIAL CONCEPTS FINANCIAL CONSUMERS FINANCIAL CRISIS FINANCIAL EDUCATION FINANCIAL ILLITERACY FINANCIAL INDEPENDENCE FINANCIAL INFORMATION FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL ISSUES FINANCIAL LITERACY FINANCIAL LITERACY PROGRAM FINANCIAL LITERACY SURVEY FINANCIAL LITERACY SURVEYS FINANCIAL MATTERS FINANCIAL OPPORTUNITIES FINANCIAL PLAN FINANCIAL PLANNING FINANCIAL PLANS FINANCIAL PROBLEM FINANCIAL PRODUCTS FINANCIAL REGULATORS FINANCIAL RESOURCES FINANCIAL RESPONSIBILITY FINANCIAL RISKS FINANCIAL SERVICE FINANCIAL SERVICES FINANCIAL SERVICES AUTHORITY FINANCIAL SETBACKS FINANCIAL SKILLS FINANCIAL SYSTEM FINANCIAL TRAINING FINANCIAL TRANSACTIONS FIXED INTEREST FIXED INTEREST RATE FOREIGN CURRENCY FOREIGN LANGUAGE FORMAL FINANCIAL SERVICES FRAUD GENDER GENERAL POPULATION GOVERNMENT SUPPORT HOUSEHOLD FINANCES HOUSEHOLD INCOME HOUSEHOLDS HOUSING ID INCOME INCOME LEVEL INCOMES INFLATION INFLATION RATE INFORMAL BANK INFORMED CHOICES INHERITANCE INSURANCE INSURANCE COMPANIES INSURANCE POLICIES INSURANCE POLICY INSURANCE PRODUCTS INTEREST RATE INTEREST RATES INTERNATIONAL FINANCIAL CRISIS INVESTING INVESTMENT FUNDS INVESTMENT INCOME JEWELLERY LACK OF ACCESS LARGE CITIES LAWS LIFE EXPECTANCY LIFE INSURANCE LIFE STAGE LIVING PAYCHECK TO PAYCHECK LIVING STANDARD LIVING STANDARDS LOAN RATES MARKET VALUE MASS MEDIA MONEY MANAGEMENT MONTHLY INCOME MORTGAGE MORTGAGE LOAN MORTGAGE LOANS NATIONAL BANK NATIONAL CURRENCY PAWN PAWN SHOPS PENSION PENSION PLANNING PENSION SCHEME PENSION SYSTEM PENSIONERS PERSONAL FINANCE PERSONAL INCOME PERSONAL LOSSES PRIVATE PENSION PRIVATE PENSION FUND PRIVATE PENSION FUNDS PRIVATE PENSIONS PROBABILITY PUBLIC PENSIONS PURCHASES QUESTIONNAIRE QUESTIONNAIRES REAL ESTATE REGULATORY STRUCTURES REPUTATION RESPONSIBILITIES RETIRED RETIREMENT RETURNS SALE SAVER SAVINGS SECURITIES SOCIAL DEVELOPMENT STATE PENSIONS STOCKS SUPERVISORY AGENCIES TAX TRAINING COURSE TRAINING COURSES UNEMPLOYED UNEXPECTED EXPENSES UNFAIR BUSINESS PRACTICES UNREALISTIC EXPECTATIONS URBAN AREAS VALUE OF ASSETS VILLAGE VILLAGES WORLD ECONOMY YOUNG PEOPLE This final report includes the analysis of the baseline survey on Financial Literacy in Romania.The survey is the follow-up of the Diagnostic Review on Consumer Protection and Financial Literacy conducted by the World Bank in 2008-2009. The Diagnostic Review in Romania was the fourth in a World Bank-sponsored pilot program to assess consumer protection and financial literacy in developing and middle-income countries. The objectives of this Review were three-fold to: (1) refine a set of good practices for assessing consumer protection and financial literacy, including financial literacy; (2) conduct a review of the existing rules and practices in Romania compared to the good practices; and (3) provide recommendations on ways to improve consumer protection and financial literacy in Romania. The Diagnostic Review was prepared at the request of the National Authority for Consumers' Protection (ANPC), whose request was endorsed by the Ministry of Economy and Finance. Support was provided by the National Bank of Romania (BNR), which supervises banks and non-bank credit institutions. Further assistance was given by the supervisory commissions for securities (CNVM), insurance (CSA) and private pensions (CSSPP). The Diagnostic Review found that the basic foundations needed for consumer protection and financial literacy are in place in Romania but they benefit from further strengthening support. The Review proposes improvements in six areas: consumer awareness, information and disclosure for consumers, professional competence, dispute resolution, financial education and financial literacy surveys. 2013-03-24T22:49:55Z 2013-03-24T22:49:55Z 2010-06 http://documents.worldbank.org/curated/en/2010/06/16408985/analysis-financial-literacy-survey-romania-recommendations http://hdl.handle.net/10986/12874 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Economic & Sector Work :: Investment Climate Assessment (ICA) Economic & Sector Work Europe and Central Asia Romania