Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint

Following a number of World Bank reports a new Punjab Immovable Property Tax Law (PIPT) was drafted in May 2008 and the Bank appointed the Institute of Revenues Rating and Valuation (IRRV) to assess the needs and resources required for the structur...

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Bibliographic Details
Main Author: World Bank
Format: Other Financial Sector Study
Language:English
en_US
Published: Washington, DC 2013
Subjects:
ICT
Online Access:http://documents.worldbank.org/curated/en/2012/01/16242911/property-tax-decentralisation-program-punjab-pakistan-business-blueprint
http://hdl.handle.net/10986/12406
id okr-10986-12406
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCEPTABLE USE POLICIES
ACCESS TO INFORMATION
ACCESS TO TECHNOLOGY
ACCOUNTABILITY
ACTION PLAN
ADMINISTRATION PROCESS
ADMINISTRATIVE RESPONSIBILITY
AUDITING
AUTHORITY
AUTOMATION
AUTONOMY
BACK OFFICE
BACKUPS
BEST PRACTICE
BROWSER
BUDGETING
BUSINESS NEEDS
BUSINESS PROCESSES
BUSINESS REQUIREMENTS
CADASTRE
CENTRAL GOVERNMENT
CENTRAL GOVERNMENTS
CHECKS
CIVIL SERVICE
COLLECTION OF DATA
COLLECTION PROCESS
COLLECTION SERVICES
COMPETITIVE PRICE
COMPUTER SYSTEMS
CORRUPTION
COST OF COLLECTION
COUNCILS
CUSTOMER BASE
CUSTOMER EXPERIENCE
CUSTOMER RELATIONS
CUSTOMER RELATIONSHIPS
CUSTOMER SERVICE
CUSTOMER SERVICES
DATA SECURITY
DEBT
DECISION MAKERS
DEVOLUTION
DISASTER RECOVERY
DISTRICT GOVERNMENTS
DISTRICTS
DOCUMENT MANAGEMENT
DOMAIN
DOMAIN NAME
E-MAIL
EFFICIENT ADMINISTRATION
ELECTRONIC MAIL
EMAIL SYSTEM
END CUSTOMER
EQUIPMENT
EXPENDITURE
EXPENDITURES
FEDERAL GOVERNMENT
FINANCES
FINANCIAL AUTONOMY
FINANCIAL BENEFITS
FINANCIAL DISCIPLINE
FINANCIAL PLANNING
FISCAL DECENTRALIZATION
FISCAL INCENTIVES
FISCAL SITUATION
FRAUD
FRONT OFFICE
GOVERNMENT DEPARTMENTS
GOVERNMENT GRANT
GOVERNMENT LEVEL
GOVERNMENT OFFICIALS
GOVERNMENT POLICY
GOVERNMENT SUBSIDY
HARDWARE
HARMONIZATION
HUMAN RESOURCE
HUMAN RESOURCES
ICT
IMMOVABLE PROPERTY
IMPACT ASSESSMENTS
INFORMATION DATABASES
INFORMATION FLOW
INFORMATION SHARING
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INSTITUTIONAL DEVELOPMENT
INSTITUTIONAL FRAMEWORK
INTERGOVERNMENTAL FISCAL FRAMEWORK
INTERGOVERNMENTAL FISCAL RELATIONS
INTERGOVERNMENTAL RELATIONS
INTERGOVERNMENTAL TRANSFER
INTERNAL AUDIT
INTERNATIONAL BEST PRACTICES
INTERNATIONAL CONSULTANT
INTERNATIONAL STANDARDS
INTERNET POLICY
INTRANET
INVENTION
INVENTORY
KNOWLEDGE SHARING
LARGE CITIES
LEGISLATIVE CHANGES
LEVELS OF GOVERNMENT
LOCAL ACCOUNTABILITY
LOCAL ADMINISTRATION
LOCAL AUTHORITIES
LOCAL AUTHORITY
LOCAL GOVERNMENT
LOCAL GOVERNMENT TAX
LOCAL GOVERNMENTS
LOCAL PUBLIC ADMINISTRATION
LOCAL TAX
MANAGEMENT SYSTEM
MANAGERIAL AUTONOMY
MARKET ECONOMIES
MARKET INFORMATION
MOTOR VEHICLE TAXES
NATIONAL CIVIL SERVICE
NATIONS
NEW ENTRANTS
OFFICE SYSTEMS
OPEN SOURCE SOFTWARE
OPERATING EXPENSES
PENALTIES
PERFORMANCE INDICATORS
PHYSICAL INFRASTRUCTURE
POLICY SUPPORT
POLITICIANS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PRIVATISATION
PROCUREMENT
PROPERTY TAX
PROPERTY TAX ADMINISTRATION
PROPERTY TAX ASSESSMENT
PROPERTY TAX COLLECTION
PROPERTY TAX RECORDS
PROPERTY TAX REVENUE
PROPERTY TRANSFER TAXES
PUBLIC EXPENDITURES
PUBLIC POLICY
PUBLIC SECTOR
PUBLIC SERVICE
QUALITY MANAGEMENT
R&D
REPRESENTATIVES
RESOURCE PLANNING
RESULT
RESULTS
RETENTION
REVENUE COLLECTION
REVENUE SHARING
REVENUE SOURCES
SEARCH
SELF-SERVICE
SERVICE LEVEL AGREEMENT
SERVICE LEVEL AGREEMENTS
TARGETS
TAX ADMINISTRATION
TAX BASE
TAX COLLECTION
TAX LAW
TAX LEGISLATION
TAX LIABILITIES
TAX OFFICES
TAX POLICY
TAX RATE
TAX RATES
TAX REVENUE
TAX REVENUES
TAX SYSTEM
TAXABLE PROPERTIES
TAXATION
TAXATION AREA
TAXPAYERS
TECHNICAL ASSISTANCE
TECHNICAL STAFF
TECHNICAL SUPPORT
TELEPHONE
TELEPHONE SYSTEM
TELEVISION
TRANSFER TAXES
TRANSPARENCY
USER
USER GROUP
VALUABLE ASSET
VALUATION
VALUATIONS
spellingShingle ACCEPTABLE USE POLICIES
ACCESS TO INFORMATION
ACCESS TO TECHNOLOGY
ACCOUNTABILITY
ACTION PLAN
ADMINISTRATION PROCESS
ADMINISTRATIVE RESPONSIBILITY
AUDITING
AUTHORITY
AUTOMATION
AUTONOMY
BACK OFFICE
BACKUPS
BEST PRACTICE
BROWSER
BUDGETING
BUSINESS NEEDS
BUSINESS PROCESSES
BUSINESS REQUIREMENTS
CADASTRE
CENTRAL GOVERNMENT
CENTRAL GOVERNMENTS
CHECKS
CIVIL SERVICE
COLLECTION OF DATA
COLLECTION PROCESS
COLLECTION SERVICES
COMPETITIVE PRICE
COMPUTER SYSTEMS
CORRUPTION
COST OF COLLECTION
COUNCILS
CUSTOMER BASE
CUSTOMER EXPERIENCE
CUSTOMER RELATIONS
CUSTOMER RELATIONSHIPS
CUSTOMER SERVICE
CUSTOMER SERVICES
DATA SECURITY
DEBT
DECISION MAKERS
DEVOLUTION
DISASTER RECOVERY
DISTRICT GOVERNMENTS
DISTRICTS
DOCUMENT MANAGEMENT
DOMAIN
DOMAIN NAME
E-MAIL
EFFICIENT ADMINISTRATION
ELECTRONIC MAIL
EMAIL SYSTEM
END CUSTOMER
EQUIPMENT
EXPENDITURE
EXPENDITURES
FEDERAL GOVERNMENT
FINANCES
FINANCIAL AUTONOMY
FINANCIAL BENEFITS
FINANCIAL DISCIPLINE
FINANCIAL PLANNING
FISCAL DECENTRALIZATION
FISCAL INCENTIVES
FISCAL SITUATION
FRAUD
FRONT OFFICE
GOVERNMENT DEPARTMENTS
GOVERNMENT GRANT
GOVERNMENT LEVEL
GOVERNMENT OFFICIALS
GOVERNMENT POLICY
GOVERNMENT SUBSIDY
HARDWARE
HARMONIZATION
HUMAN RESOURCE
HUMAN RESOURCES
ICT
IMMOVABLE PROPERTY
IMPACT ASSESSMENTS
INFORMATION DATABASES
INFORMATION FLOW
INFORMATION SHARING
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INSTITUTIONAL DEVELOPMENT
INSTITUTIONAL FRAMEWORK
INTERGOVERNMENTAL FISCAL FRAMEWORK
INTERGOVERNMENTAL FISCAL RELATIONS
INTERGOVERNMENTAL RELATIONS
INTERGOVERNMENTAL TRANSFER
INTERNAL AUDIT
INTERNATIONAL BEST PRACTICES
INTERNATIONAL CONSULTANT
INTERNATIONAL STANDARDS
INTERNET POLICY
INTRANET
INVENTION
INVENTORY
KNOWLEDGE SHARING
LARGE CITIES
LEGISLATIVE CHANGES
LEVELS OF GOVERNMENT
LOCAL ACCOUNTABILITY
LOCAL ADMINISTRATION
LOCAL AUTHORITIES
LOCAL AUTHORITY
LOCAL GOVERNMENT
LOCAL GOVERNMENT TAX
LOCAL GOVERNMENTS
LOCAL PUBLIC ADMINISTRATION
LOCAL TAX
MANAGEMENT SYSTEM
MANAGERIAL AUTONOMY
MARKET ECONOMIES
MARKET INFORMATION
MOTOR VEHICLE TAXES
NATIONAL CIVIL SERVICE
NATIONS
NEW ENTRANTS
OFFICE SYSTEMS
OPEN SOURCE SOFTWARE
OPERATING EXPENSES
PENALTIES
PERFORMANCE INDICATORS
PHYSICAL INFRASTRUCTURE
POLICY SUPPORT
POLITICIANS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PRIVATISATION
PROCUREMENT
PROPERTY TAX
PROPERTY TAX ADMINISTRATION
PROPERTY TAX ASSESSMENT
PROPERTY TAX COLLECTION
PROPERTY TAX RECORDS
PROPERTY TAX REVENUE
PROPERTY TRANSFER TAXES
PUBLIC EXPENDITURES
PUBLIC POLICY
PUBLIC SECTOR
PUBLIC SERVICE
QUALITY MANAGEMENT
R&D
REPRESENTATIVES
RESOURCE PLANNING
RESULT
RESULTS
RETENTION
REVENUE COLLECTION
REVENUE SHARING
REVENUE SOURCES
SEARCH
SELF-SERVICE
SERVICE LEVEL AGREEMENT
SERVICE LEVEL AGREEMENTS
TARGETS
TAX ADMINISTRATION
TAX BASE
TAX COLLECTION
TAX LAW
TAX LEGISLATION
TAX LIABILITIES
TAX OFFICES
TAX POLICY
TAX RATE
TAX RATES
TAX REVENUE
TAX REVENUES
TAX SYSTEM
TAXABLE PROPERTIES
TAXATION
TAXATION AREA
TAXPAYERS
TECHNICAL ASSISTANCE
TECHNICAL STAFF
TECHNICAL SUPPORT
TELEPHONE
TELEPHONE SYSTEM
TELEVISION
TRANSFER TAXES
TRANSPARENCY
USER
USER GROUP
VALUABLE ASSET
VALUATION
VALUATIONS
World Bank
Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
geographic_facet South Asia
Pakistan
description Following a number of World Bank reports a new Punjab Immovable Property Tax Law (PIPT) was drafted in May 2008 and the Bank appointed the Institute of Revenues Rating and Valuation (IRRV) to assess the needs and resources required for the structural reform of the property tax. This blueprint is the outcome of that assessment. This document comprises of ten sections: introduction to the blue print (section one); the need for the change and the consequential vision, mission, and operating principles (section two); institutional and governance arrangements (section three); operational and organizational design (section four); human resources (section five); developing the property tax policy (section six); technology (section seven); core administration (section eight); customer services (section nine); program management (section ten); and appendix.
format Economic & Sector Work :: Other Financial Sector Study
author World Bank
author_facet World Bank
author_sort World Bank
title Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
title_short Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
title_full Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
title_fullStr Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
title_full_unstemmed Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint
title_sort property tax decentralisation program, punjab, pakistan : business blueprint
publisher Washington, DC
publishDate 2013
url http://documents.worldbank.org/curated/en/2012/01/16242911/property-tax-decentralisation-program-punjab-pakistan-business-blueprint
http://hdl.handle.net/10986/12406
_version_ 1764419790274822144
spelling okr-10986-124062021-04-23T14:03:00Z Property Tax Decentralisation Program, Punjab, Pakistan : Business Blueprint World Bank ACCEPTABLE USE POLICIES ACCESS TO INFORMATION ACCESS TO TECHNOLOGY ACCOUNTABILITY ACTION PLAN ADMINISTRATION PROCESS ADMINISTRATIVE RESPONSIBILITY AUDITING AUTHORITY AUTOMATION AUTONOMY BACK OFFICE BACKUPS BEST PRACTICE BROWSER BUDGETING BUSINESS NEEDS BUSINESS PROCESSES BUSINESS REQUIREMENTS CADASTRE CENTRAL GOVERNMENT CENTRAL GOVERNMENTS CHECKS CIVIL SERVICE COLLECTION OF DATA COLLECTION PROCESS COLLECTION SERVICES COMPETITIVE PRICE COMPUTER SYSTEMS CORRUPTION COST OF COLLECTION COUNCILS CUSTOMER BASE CUSTOMER EXPERIENCE CUSTOMER RELATIONS CUSTOMER RELATIONSHIPS CUSTOMER SERVICE CUSTOMER SERVICES DATA SECURITY DEBT DECISION MAKERS DEVOLUTION DISASTER RECOVERY DISTRICT GOVERNMENTS DISTRICTS DOCUMENT MANAGEMENT DOMAIN DOMAIN NAME E-MAIL EFFICIENT ADMINISTRATION ELECTRONIC MAIL EMAIL SYSTEM END CUSTOMER EQUIPMENT EXPENDITURE EXPENDITURES FEDERAL GOVERNMENT FINANCES FINANCIAL AUTONOMY FINANCIAL BENEFITS FINANCIAL DISCIPLINE FINANCIAL PLANNING FISCAL DECENTRALIZATION FISCAL INCENTIVES FISCAL SITUATION FRAUD FRONT OFFICE GOVERNMENT DEPARTMENTS GOVERNMENT GRANT GOVERNMENT LEVEL GOVERNMENT OFFICIALS GOVERNMENT POLICY GOVERNMENT SUBSIDY HARDWARE HARMONIZATION HUMAN RESOURCE HUMAN RESOURCES ICT IMMOVABLE PROPERTY IMPACT ASSESSMENTS INFORMATION DATABASES INFORMATION FLOW INFORMATION SHARING INFORMATION SYSTEMS INFORMATION TECHNOLOGY INSTITUTIONAL DEVELOPMENT INSTITUTIONAL FRAMEWORK INTERGOVERNMENTAL FISCAL FRAMEWORK INTERGOVERNMENTAL FISCAL RELATIONS INTERGOVERNMENTAL RELATIONS INTERGOVERNMENTAL TRANSFER INTERNAL AUDIT INTERNATIONAL BEST PRACTICES INTERNATIONAL CONSULTANT INTERNATIONAL STANDARDS INTERNET POLICY INTRANET INVENTION INVENTORY KNOWLEDGE SHARING LARGE CITIES LEGISLATIVE CHANGES LEVELS OF GOVERNMENT LOCAL ACCOUNTABILITY LOCAL ADMINISTRATION LOCAL AUTHORITIES LOCAL AUTHORITY LOCAL GOVERNMENT LOCAL GOVERNMENT TAX LOCAL GOVERNMENTS LOCAL PUBLIC ADMINISTRATION LOCAL TAX MANAGEMENT SYSTEM MANAGERIAL AUTONOMY MARKET ECONOMIES MARKET INFORMATION MOTOR VEHICLE TAXES NATIONAL CIVIL SERVICE NATIONS NEW ENTRANTS OFFICE SYSTEMS OPEN SOURCE SOFTWARE OPERATING EXPENSES PENALTIES PERFORMANCE INDICATORS PHYSICAL INFRASTRUCTURE POLICY SUPPORT POLITICIANS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRIVATISATION PROCUREMENT PROPERTY TAX PROPERTY TAX ADMINISTRATION PROPERTY TAX ASSESSMENT PROPERTY TAX COLLECTION PROPERTY TAX RECORDS PROPERTY TAX REVENUE PROPERTY TRANSFER TAXES PUBLIC EXPENDITURES PUBLIC POLICY PUBLIC SECTOR PUBLIC SERVICE QUALITY MANAGEMENT R&D REPRESENTATIVES RESOURCE PLANNING RESULT RESULTS RETENTION REVENUE COLLECTION REVENUE SHARING REVENUE SOURCES SEARCH SELF-SERVICE SERVICE LEVEL AGREEMENT SERVICE LEVEL AGREEMENTS TARGETS TAX ADMINISTRATION TAX BASE TAX COLLECTION TAX LAW TAX LEGISLATION TAX LIABILITIES TAX OFFICES TAX POLICY TAX RATE TAX RATES TAX REVENUE TAX REVENUES TAX SYSTEM TAXABLE PROPERTIES TAXATION TAXATION AREA TAXPAYERS TECHNICAL ASSISTANCE TECHNICAL STAFF TECHNICAL SUPPORT TELEPHONE TELEPHONE SYSTEM TELEVISION TRANSFER TAXES TRANSPARENCY USER USER GROUP VALUABLE ASSET VALUATION VALUATIONS Following a number of World Bank reports a new Punjab Immovable Property Tax Law (PIPT) was drafted in May 2008 and the Bank appointed the Institute of Revenues Rating and Valuation (IRRV) to assess the needs and resources required for the structural reform of the property tax. This blueprint is the outcome of that assessment. This document comprises of ten sections: introduction to the blue print (section one); the need for the change and the consequential vision, mission, and operating principles (section two); institutional and governance arrangements (section three); operational and organizational design (section four); human resources (section five); developing the property tax policy (section six); technology (section seven); core administration (section eight); customer services (section nine); program management (section ten); and appendix. 2013-02-20T13:46:35Z 2013-02-20T13:46:35Z 2012-01 http://documents.worldbank.org/curated/en/2012/01/16242911/property-tax-decentralisation-program-punjab-pakistan-business-blueprint http://hdl.handle.net/10986/12406 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Washington, DC Economic & Sector Work :: Other Financial Sector Study Economic & Sector Work South Asia Pakistan