Technological Innovation in Public Sector Reform : Chile's Public Procurement e-System

Technological Innovation in Public Sector Reform : Chile's Public Procurement e-System

Chile's government has used information technology to achieve a customer-driven public sector that is more transparent, efficient, and accountable. Chile wanted to put the government at the service of the people, and so pursued technological i...

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Bibliographic Details
Main Authors: Orrego, Claudio, Osorio, Carlos, Mardones, Rodrigo
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
ACCESS TO INFORMATION
ACCOUNTABILITY
ADMINISTRATIVE CAPACITIES
CENTRAL GOVERNMENT
CENTRAL GOVERNMENT SPENDING
CITIZENS
CORRUPTION
DEMOCRATIZATION
E-COMMERCE
ECONOMIC INFORMATION
EMPLOYMENT
ENGINEERING
EQUAL OPPORTUNITIES
HEALTH CARE
HOUSING
INFORMATION MARKET
INFORMATION TECHNOLOGY
INTERNET APPLICATIONS
INTRANETS
LEGISLATIVE FRAMEWORK
LEGITIMACY
LOBBYING
MODERNIZATION
NEW TECHNOLOGIES
PARTNERSHIP
POLITICIANS
PRESIDENCY
PRIVATE SECTOR
PUBLIC AGENCIES
PUBLIC AGENCY
PUBLIC EXPENDITURE
PUBLIC EXPENDITURE MANAGEMENT
PUBLIC FUNDS
PUBLIC MANAGEMENT
PUBLIC OFFICIALS
PUBLIC PROCUREMENT
PUBLIC PROCUREMENT SYSTEM
PUBLIC SECTOR
PUBLIC SECTOR MANAGEMENT
PUBLIC SECTOR PERFORMANCE
PUBLIC SUPPORT
PUBLISHING
REPRESENTATIVES
SOCIAL EQUITY
SOCIAL RISKS
SOCIAL SECURITY
TECHNICAL ASSISTANCE
TECHNOLOGICAL DEVELOPMENT
TECHNOLOGICAL INNOVATION
TRANSPARENCY INFORMATION TECHNOLOGY
PROCUREMENT
ELECTRONIC SYSTEMS
MANAGEMENT METHODS
COST SAVINGS
INTERNET
Online Access:http://documents.worldbank.org/curated/en/2001/01/1000477/technological-innovation-public-sector-reform-chiles-public-procurement-e-system
http://hdl.handle.net/10986/11403
Description
Summary:Chile's government has used information technology to achieve a customer-driven public sector that is more transparent, efficient, and accountable. Chile wanted to put the government at the service of the people, and so pursued technological innovations that enable the government to meet citizens' needs simply, quickly, and efficiently. To that end, the government developed an information technology strategic plan for 1998-2000. One area in which the success was particularly distinguished was the comprehensive reform of the public procurement system. In just a short period, reform has generated clear savings, created a better information market, and increased transparency and accountability in government procurement.

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