Case Study 1 - Bangalore, India : Participatory Approaches in Budgeting and Public Expenditure Management
Inspired by a private sector practice of conducting client satisfaction surveys, a small group of people in Bangalore2, concerned about the city' deteriorating standards of public services3, initiated an exercise in 1993 to collect feedback fr...
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| Format: | Brief |
| Language: | English |
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Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2003/03/2820049/case-study-1-bangalore-india-participatory-approaches-budgeting-public-expenditure-management http://hdl.handle.net/10986/11308 |