Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo

Countries emerging from a devastating conflict need to rapidly restore access to basic water and sanitation services for their population. While donors usually stand ready with generous reconstruction packages, the conflict may have left local inst...

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Main Authors: Marin, Philippe, Mugabi, Josses, Mariño, Manuel
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2010/03/12821151/improving-water-services-post-conflict-situation-case-management-contract-kosovo
http://hdl.handle.net/10986/10506
id okr-10986-10506
recordtype oai_dc
spelling okr-10986-105062021-04-23T14:02:51Z Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo Marin, Philippe Mugabi, Josses Mariño, Manuel BASIC SERVICES BILL COLLECTION COLLECTION PROCEDURES COMPETITIVE BIDDING CONTINUITY OF SERVICE CONTRACT DESIGN CONTRACT PERIOD EFFICIENCY IMPROVEMENTS EMERGENCY REPAIRS FIXED FEE HOUSEHOLDS ILLEGAL CONNECTIONS IMPROVING SERVICE DELIVERY INVESTMENT PROGRAM METERING MUNICIPAL WATER MUNICIPALITIES NONGOVERNMENTAL ORGANIZATIONS OPERATING COSTS OPERATIONAL EFFICIENCY OPERATIONAL PERFORMANCE PERFORMANCE TARGETS PHYSICAL INFRASTRUCTURE PHYSICAL LOSSES POTABLE WATER PRIVATE INFRASTRUCTURE PRIVATE OPERATOR PRIVATE PARTICIPATION PRIVATE PARTICIPATION IN WATER PRIVATE PARTNERSHIP PRIVATE SECTOR PUBLIC UTILITY PUBLIC-PRIVATE PARTNERSHIPS REDUCING WATER LOSSES REGIONAL UTILITIES SANITATION SANITATION SERVICES SUPPLY INTERRUPTIONS TECHNICAL ASSISTANCE TOWNS URBAN WATER URBAN WATER UTILITIES UTILITY COMPANY WASTEWATER ENTERPRISES WATER BILLS WATER COMPANIES WATER LOSSES WATER QUALITY WATER QUALITY CONTROL WATER SECTOR WATER SERVICES WATER SUPPLY WATER SYSTEMS WATER UTILITY Countries emerging from a devastating conflict need to rapidly restore access to basic water and sanitation services for their population. While donors usually stand ready with generous reconstruction packages, the conflict may have left local institutions ill equipped to make good use of those resources. The traditional solution, involving technical assistance delivered by international consultants, has often proved disappointing. An alternative is to bring in a professional operator for a few years through a management contract. In postwar Kosovo the sizable improvements achieved under a three year management contract for water services in the Gjakove-Rahovec area suggest that it can be a promising approach for post-conflict situations. 2012-08-13T11:49:52Z 2012-08-13T11:49:52Z 2010-03 http://documents.worldbank.org/curated/en/2010/03/12821151/improving-water-services-post-conflict-situation-case-management-contract-kosovo http://hdl.handle.net/10986/10506 English Gridlines; No. 52 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research Europe and Central Asia Kosovo
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic BASIC SERVICES
BILL COLLECTION
COLLECTION PROCEDURES
COMPETITIVE BIDDING
CONTINUITY OF SERVICE
CONTRACT DESIGN
CONTRACT PERIOD
EFFICIENCY IMPROVEMENTS
EMERGENCY REPAIRS
FIXED FEE
HOUSEHOLDS
ILLEGAL CONNECTIONS
IMPROVING SERVICE DELIVERY
INVESTMENT PROGRAM
METERING
MUNICIPAL WATER
MUNICIPALITIES
NONGOVERNMENTAL ORGANIZATIONS
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE TARGETS
PHYSICAL INFRASTRUCTURE
PHYSICAL LOSSES
POTABLE WATER
PRIVATE INFRASTRUCTURE
PRIVATE OPERATOR
PRIVATE PARTICIPATION
PRIVATE PARTICIPATION IN WATER
PRIVATE PARTNERSHIP
PRIVATE SECTOR
PUBLIC UTILITY
PUBLIC-PRIVATE PARTNERSHIPS
REDUCING WATER LOSSES
REGIONAL UTILITIES
SANITATION
SANITATION SERVICES
SUPPLY INTERRUPTIONS
TECHNICAL ASSISTANCE
TOWNS
URBAN WATER
URBAN WATER UTILITIES
UTILITY COMPANY
WASTEWATER ENTERPRISES
WATER BILLS
WATER COMPANIES
WATER LOSSES
WATER QUALITY
WATER QUALITY CONTROL
WATER SECTOR
WATER SERVICES
WATER SUPPLY
WATER SYSTEMS
WATER UTILITY
spellingShingle BASIC SERVICES
BILL COLLECTION
COLLECTION PROCEDURES
COMPETITIVE BIDDING
CONTINUITY OF SERVICE
CONTRACT DESIGN
CONTRACT PERIOD
EFFICIENCY IMPROVEMENTS
EMERGENCY REPAIRS
FIXED FEE
HOUSEHOLDS
ILLEGAL CONNECTIONS
IMPROVING SERVICE DELIVERY
INVESTMENT PROGRAM
METERING
MUNICIPAL WATER
MUNICIPALITIES
NONGOVERNMENTAL ORGANIZATIONS
OPERATING COSTS
OPERATIONAL EFFICIENCY
OPERATIONAL PERFORMANCE
PERFORMANCE TARGETS
PHYSICAL INFRASTRUCTURE
PHYSICAL LOSSES
POTABLE WATER
PRIVATE INFRASTRUCTURE
PRIVATE OPERATOR
PRIVATE PARTICIPATION
PRIVATE PARTICIPATION IN WATER
PRIVATE PARTNERSHIP
PRIVATE SECTOR
PUBLIC UTILITY
PUBLIC-PRIVATE PARTNERSHIPS
REDUCING WATER LOSSES
REGIONAL UTILITIES
SANITATION
SANITATION SERVICES
SUPPLY INTERRUPTIONS
TECHNICAL ASSISTANCE
TOWNS
URBAN WATER
URBAN WATER UTILITIES
UTILITY COMPANY
WASTEWATER ENTERPRISES
WATER BILLS
WATER COMPANIES
WATER LOSSES
WATER QUALITY
WATER QUALITY CONTROL
WATER SECTOR
WATER SERVICES
WATER SUPPLY
WATER SYSTEMS
WATER UTILITY
Marin, Philippe
Mugabi, Josses
Mariño, Manuel
Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
geographic_facet Europe and Central Asia
Kosovo
relation Gridlines; No. 52
description Countries emerging from a devastating conflict need to rapidly restore access to basic water and sanitation services for their population. While donors usually stand ready with generous reconstruction packages, the conflict may have left local institutions ill equipped to make good use of those resources. The traditional solution, involving technical assistance delivered by international consultants, has often proved disappointing. An alternative is to bring in a professional operator for a few years through a management contract. In postwar Kosovo the sizable improvements achieved under a three year management contract for water services in the Gjakove-Rahovec area suggest that it can be a promising approach for post-conflict situations.
format Publications & Research :: Brief
author Marin, Philippe
Mugabi, Josses
Mariño, Manuel
author_facet Marin, Philippe
Mugabi, Josses
Mariño, Manuel
author_sort Marin, Philippe
title Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
title_short Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
title_full Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
title_fullStr Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
title_full_unstemmed Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo
title_sort improving water services in a post-conflict situation : the case of the management contract in kosovo
publisher World Bank, Washington, DC
publishDate 2012
url http://documents.worldbank.org/curated/en/2010/03/12821151/improving-water-services-post-conflict-situation-case-management-contract-kosovo
http://hdl.handle.net/10986/10506
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